Hall & Benson estate agents in Derby, Alfreton, Heanor and 1 more

★★★★★ 5/5

Google

Rating only, no written review.

Aysha · 9 August 2025 · Hall & Benson Alfreton

★★★★★ 5/5

Google

We used Hall and Benson Alfreton to sell our house, Matthew Watson was our agent and He was fantastic, very professional and knowledgeable, eager to help us at every stage. Our property was valued very accurately and as such we had sold within 2 weeks which was great as we needed a quick sale and still got our full asking price. Would highly recommend!!

Richard · 9 August 2025 · Hall & Benson Alfreton

★★★★★ 5/5

Google

Chris and Matt, really helpful and lovely chaps

Clarke · 9 August 2025 · Hall & Benson Alfreton

★★★★★ 5/5

Google

Chris Astill has been fantastic in helping me with my application. Thank you.

Fay · 8 August 2025 · Hall & Benson Alfreton

★★★★★ 4/5

Google

Had a really smooth experience finding a property through Hall & Benson. Katie was especially helpful throughout the whole process. She was super responsive, clear with all the information and made what can usually be a stressful process feel really straightforward. Really appreciated her support from start to finish. Would definitely recommend.

Jordan · 8 August 2025 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 5/5

Google

Tom was great arranging our mortgage, no fuss at all and much quicker than expected.

Ed · 1 August 2025 · Hall & Benson Heanor

★★★★★ 1/5

Google

Absolutely appalling experience with Hall and Benson Estate Agents. They allowed me to move into a property that was full of black mould and this was while I was heavily pregnant. No care, no concern for health or safety. It was completely uninhabitable, and they didn’t lift a finger to resolve it properly or even tell me how to retrieve my deposit. I had to chase them constantly even from the hospital just to get basic documentation like my tenancy agreement, which I had to ask for three times before they finally emailed it over. To make matters worse, the landlord agreed to refund my first month’s rent, but Hall and Benson have still not processed it, despite four separate phone calls and promises to sort it. They’ve also been zero help in retrieving my deposit considering I had to call up multiple times from a hospital bed, and their communication throughout has been absolutely disgraceful. Avoid this agency at all costs. Totally unprofessional and dismissive especially shameful considering the serious circumstances. They should not be allowed to manage properties if this is how they treat tenants.

Lily · 30 July 2025 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 5/5

Google

Having to go through the first house purchase can be very complicated and difficult, especially when it comes to find the best mortgage that would be best fit for you financially. I have had a pleasure to deal with Tom Hallam, who made the journey as easy as it goes when it comes to mortgage. Not only we got the best deal for us, he was always on the other end of the phone when we needed something or anything was unclear. Definitely would recommend. All our requests have been actioned promptly and professionally.

Edvinas · 26 July 2025 · Hall & Benson Heanor

★★★★★ 5/5

Google

Hall and Benson have sold (etc) my property within 3 weeks of it being on the market. They have done the majority of viewings and are very flexible on leading these with times and dates. I will also be using the mortgage advisor who has been excellent, too!

Jordan · 23 July 2025 · Hall & Benson Alfreton

★★★★★ 5/5

Google

Buying a house was flawless, any information or questions I asked for were responded to swiftly and concisely, they were a pleasure to communicate with.

Morgan · 19 July 2025 · Hall & Benson Heanor

★★★★★ 5/5

Google

Would highly recommend Hall and Benson, fantastic service from start to finish, a massive thank you to Matt, Chris and Karen for everything and getting such a rapid turnaround for us both in the sale of our old house and purchase of new! Very much appreciated.

John · 16 June 2025 · Hall & Benson Alfreton

★★★★★ 5/5

Google

Thank you Katie Broderick! You have been super helpful and responsive, no delays, clear communication and zero problems!

Si · 13 June 2025 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 1/5

Google

This is an edit as I was asked by Hall and Benson to remove this review which I refused to do, even though I was accused of trying to defame the business. This is a true account of our experience. I would not recommend Hall and Benson Heanor. Corey attended to carry out the valuation. He was very positive stating he will have no issues in selling our property. Promised the earth, delivered nothing. The photos and write up we can't fault however, the Communication was non existant unless I contacted them. It felt like, as our house had no interest in the first couple of weeks, in our opinion, it was put to the bottom of the pile and ignored. We had no viewings in the time we were with them. Corey did tell me he possibly had an interested buyer but never followed it up. They also lost my door key but refuted this saying my husband never gave it to them. In a telephone conversation today, again he said we did not give him a door key, but I know we did. We were basically called liars. When I cancelled my contract with them, the person I spoke to said it was very worrying as he had no details and knew nothing of the property. They charge over £3500 for the sale of the property however, Corey stated to me however, he has spent £500 on advertising my property. How is £3500 justified.

Tina · 3 June 2025 · Hall & Benson Heanor

★★★★★ 1/5

Google

I tried to rent a property with this company they quickly took my first weeks rent however I didn’t sign anything! They never asked me too… after many phone calls later and them promising me I’d definitely got the property, they eventually the truth that the landlord had gone with someone else… fair enough but I am still waiting for my first weeks rent back! Declan especially told me to ring their accounts department… 3 phone calls later it turns out I was never made a tenant for the property so they are quick to take your money but can’t be bothered to actually do their job! I will continue to chase and ring and email this company for my money back because £219 is a lot of money. Disgusting behaviour in my eyes. They have forever lost a customer.

Sarah · 2 June 2025 · Hall & Benson Alfreton

★★★★★ 5/5

Google

Really helpful and cooperative staff nice experience.Thanks for everything

Prabhjot · 21 May 2025 · Hall & Benson Alfreton

★★★★★ 5/5

Google

Very good service from all the staff at Hall & Benson they make the process of getting a property so easier.

ADRIAN · 13 May 2025 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 5/5

Google

Amazing service very very helpful. Corey Pilmore and tom hallam both helped and support us with our mortgage sale and purchase . They make a fantastic team thanks guys.

Cally · 25 April 2025 · Hall & Benson Heanor

★★★★★ 5/5

Google

Amazing service, I worked with Katie Broderick whilst renting my first place and she was nothing but helpful through the whole process. She was polite, professional, efficient and made the process so easy. I also spoke to another agent on the phone who again was efficient and helpful. Would definitely recommend!!!

Imogen · 22 April 2025 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 5/5

Google

Me and my partner used Hall and benson as mortgage broker and Delt with Tom Hallam. He has been great all the way through, always at the end of the phone answering my 100s of questions. Great service highly recommend.

Rosie · 17 April 2025 · Hall & Benson Heanor

★★★★★ 5/5

Google

Rating only, no written review.

Roy · 3 April 2025 · Hall & Benson Heanor

★★★★★ 5/5

Google

Using Hall and Benson (Alfreton office) to sell our property and the process has been seamless, so easy due to the very helpful staff. Thank you to Matthew Watson who gave us all the information we needed and has continued to be a great help with getting in touch with solicitors/surveyors etc. Great service all round! Highly recommend

Hannah · 3 April 2025 · Hall & Benson Alfreton

★★★★★ 5/5

Google

Our details were passed on to Chris regarding our mortgage after our previous mortgage advisor left. Chris was very helpful, informative and answered any questions we had in a timely manner, making the whole process as hassle free as possible. I would definitely recommend Chris to other people.

Max · 2 April 2025 · Hall & Benson Alfreton

★★★★★ 5/5

Google

very very good place very helpful, big shout on chris he is very helpful and very quick with the help of my mortgage, he responds very quickly to my questions and answers very clearly in a way where anyone will understand no matter how hard it is, recommend him alot, thank you!

Lenka · 26 March 2025 · Hall & Benson Alfreton

★★★★★ 5/5

Google

Katie Broderick was very helpful throughout the whole process, very polite and professional. 5 star all round :)

Molly · 23 March 2025 · Hall & Benson Derby (Park Farm Centre)