How many reviews does Hall & Benson have?

Hall & Benson has 723 reviews across its five offices, rated 3.9 out of 5 overall: 609 on Google, 1 on Facebook, 7 on Yell, 106 on Trustpilot.

Trusted Agent profile

Hall & Benson estate agents in Derby, Alfreton, Heanor and 1 more

Q: Where are the Hall & Benson offices?

The five Hall & Benson offices, by town. Alfreton: 22a - 24 High Street, Alfreton, DE55 7BN, DE55 7BN. Belper: 2a King Street, Belper, DE56 1PS, DE56 1PS. Derby (Park Farm Centre): Park Farm Centre, Park Farm Drive, Allestree, Derby, DE22 2QQ. Derby (Pinxton House): Pinxton House, 75 Sitwell Street, Spondon, Derby, DE21 7FH. Heanor: 13 Market Street, Heanor, DE75 7NR, DE75 7NR.

3.9

★★★★★ Good

723 reviews across 5 offices and 4 platforms

Hall & Benson has five offices, in Derby (two offices), Alfreton, Heanor and Belper. Together they have 723 reviews on four platforms, rated 3.9 out of 5 overall.

4.3 / 5

609

Reviews on Google

All 5 offices

1.0 / 5

Reviews on Facebook

All 5 offices

2.1 / 5

Reviews on Yell

All 5 offices

106

Reviews on Trustpilot

All 5 offices

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Our offices

Hall & Benson's five offices, most reviewed first. Each has its own page.

Awards

Industry awards

Hall & Benson and its branches won awards at EA Masters in one year, most recently 2020.

EA Masters winners in one year, the group and its branches: 2020.

EA Masters by year, 2020

2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Lettings, East Midlands

Source: EA Masters winners lists, as published, linked by year.

Reviews on Google

Showing 608 reviews on Google only. Show every review

5/5

Google

Hall and benson i dealt with katie and Matthew both where very good at there job excellent service from both of them nice people would recommend them any questions I had would be dealt with promptly couldn't have asked for a better service would use again if needed to thanks again

GILLIAN · 10 November 2025 · Hall & Benson Alfreton

Agent replied · 10 October 2026

Thank you for the kind words! We are thrilled to hear that Katie and Matthew provided excellent service and were able to promptly address any questions you had. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Matthew had been handling our purchase and has been extremely helpful and supportive. He is always quick in responding to any questions and very friendly.

Sally · 10 November 2025 · Hall & Benson Alfreton

Agent replied · 10 October 2026

"Thank you for your kind words! We're so glad to hear that Matthew has been providing top-notch service and support for your purchase. Our team prides ourselves on quick responses and friendly interactions. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

My husband and myself brought a property, Chris and Matthew was absolutely amazing, me being very impatient ringing all the time for updates and questions Chris and Matthew answered all my calls and questions. Chris had already explained everything to us in every little detail. They are so patient. I would highly recommend hall and benson at Alfreton branch. Keep up the good work.

Joanne · 10 November 2025 · Hall & Benson Alfreton

Agent replied · 10 October 2026

Thank you for the kind words! We are so happy to hear that Chris and Matthew provided you with excellent service during your property purchase. Customer satisfaction is our top priority and we are thrilled to have met your expectations. Thank you for recommending us, it means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I first dealt with Karen before putting my property on the market, and she was very helpful and proactive. The property was placed on the market and a sale agreed within just a couple of weeks. Since then I have dealt with Matthew, Katie and Carly who have all been helpful and professional. I am still to complete the sales process and feel confident knowing it’s all in the good hands of this team.

Shazia · 10 November 2025 · Hall & Benson Alfreton

Agent replied · 17 April 2026

Thank you for your kind words! We are so glad our team could provide you with excellent service and help you sell your property quickly. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I can’t thank Halls and Benson enough for their outstanding help in selling my house. Both Karen and Matthew have been incredibly supportive throughout the entire process, always friendly, professional, and quick to respond to any questions I had. Their knowledge and guidance made everything smooth and stress-free from start to finish. I’d highly recommend Halls and Benson to anyone looking to sell their property, you’ll be in very capable hands!

Victoria · 10 November 2025 · Hall & Benson Alfreton

Agent replied · 22 November 2025

Thank you so much for your kind words! We're thrilled to have been able to help you sell your house smoothly and stress-free. We pride ourselves on being friendly, professional, and knowledgeable every step of the way. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Despite calling from the USA and having a more difficult than normal situation to deal with, I have been talking to and dealing with Matt at the Alfreton branch and he has been absolutely fantastic every time I have spoken to him. He has been very knowledgeable and given me guidance and advice on what steps to take next and even who I need to talk to in order to get everything moving as efficiently as possible. Big kudos to Matt and all the help and advice he has given me for the past month or so! Thank you!

Shane · 10 November 2025 · Hall & Benson Alfreton

Agent replied · 22 November 2025

Thank you so much for your amazing review! We strive to provide exceptional service to all of our customers, no matter the challenge. It's great to hear that Matt at our Alfreton branch went above and beyond to assist you and provide valuable guidance. We will be sure to pass along your praises to him. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently had the pleasure of working with Matthew and Chris while selling our house, and we cannot recommend them highly enough! From the very beginning, their professionalism and expertise shone through. Matt was incredibly knowledgeable about the local market, providing us with a comprehensive analysis that helped us set the right price. Their proactive approach and excellent communication kept us informed at every step of the process, and we always felt supported. They went above and beyond to showcase our home beautifully, leading to a sale at a great price. Equally impressive was Chris who guided us through the mortgage process with clarity and patience. They took the time to explain our options, ensuring we made informed decisions that suited our financial situation. Their dedication to finding the best mortgage solution for us was evident, and we are truly grateful for their assistance. Together, this dynamic duo made what could have been a stressful experience into a seamless and enjoyable one.

Danielle · 10 November 2025 · Hall & Benson Alfreton

Agent replied · 22 November 2025

Thank you for your kind words! Our team values professionalism, communication, and going above and beyond for our clients. It's always a pleasure to make the selling process seamless and stress-free. We are happy to have played a role in your successful sale at a great price. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jess, Donna and the team at hall.and benson were fantastic throughout our sale/purchase, kept us in the loop and updated at every step of the way and both went above and beyond to ensure everything went smoothly for us on move day, amazing service would definitely recommend there services, thank you all,

Ben · 10 November 2025 · Hall & Benson Belper

Agent replied · 10 October 2026

Thank you for choosing Hall and Benson for your sale and purchase! We are thrilled to hear that our team went above and beyond to ensure a smooth move day for you. It was a pleasure working with you and we greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

4/5

Google

I would like to thank staff at Hall & Benson Belper for all their help in the sale of my property. It took some time but we got there in the end. Jess, Tom, Donna were all very friendly and helpful and I would certainly recommend this branch to any future customers.

Christina · 10 November 2025 · Hall & Benson Belper

Agent replied · 10 October 2026

Thank you so much for your kind words! We are thrilled to hear that our team at Hall & Benson Belper provided you with great service during the sale of your property. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

hall and benson have helped me buy my first house chris the mortgage advisor has been very informative and helpful and katie mathew and lucy have been easy to deal with and very professional to start to finish. i would recommend hall and benson to anyone looking to buy and sell.

Callum · 8 November 2025 · Hall & Benson Alfreton

Agent replied · 22 November 2025

Thank you for your kind words! We are thrilled to have been a part of your first home buying experience. Our team takes great pride in providing exceptional service and we are so glad that Chris, Katie, Matthew, and Lucy were able to make the process easy and professional for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Fantastic experience start to finish, from the last minute viewing to getting our offer accepted. Can't fault them as a buyer.

Carl · 16 October 2025 · Hall & Benson Alfreton

Agent replied · 22 October 2025

Thank you so much for the positive feedback! We are thrilled to hear that you had a fantastic experience with us, from start to finish. It was a pleasure helping you and we are grateful for the opportunity to serve you as a buyer. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Tom Hallam is brilliant, 100% recommend going to Tom for mortgage advice.

Amy · 12 October 2025 · Hall & Benson Heanor

Agent replied · 10 January 2026

We are delighted to hear that you had a brilliant experience with Tom and appreciate your recommendation. Thank you for choosing us for your mortgage needs! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We used Tom Hallam for our mortgage. As first time buyers he was great, helped us through every step and explained how the whole process worked. Couldn't have asked for a better advisor.

Joshua · 12 October 2025 · Hall & Benson Heanor

Agent replied · 10 January 2026

Thank you for choosing us for your mortgage needs! We are delighted to hear that Tom provided excellent service and made the process easy for you as first-time buyers. Your satisfaction is our top priority. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Katie has been a great help with sorting my property out would definitely recommend she went above and beyond. Thanks Katie

Jack · 12 October 2025 · Hall & Benson Derby (Park Farm Centre)