Trusted Agent profile

Hall & Benson estate agents in Derby, Alfreton, Heanor and 1 more

3.9

★★★★★ Good

723 reviews across 5 offices and 4 platforms

Hall & Benson has five offices, in Derby (two offices), Alfreton, Heanor and Belper. Together they have 723 reviews on four platforms, rated 3.9 out of 5 overall.

Google logo

4.3 / 5

609

Reviews on Google

All 5 offices

Facebook logo

1.0 / 5

1

Reviews on Facebook

All 5 offices

Yell logo

2.1 / 5

7

Reviews on Yell

All 5 offices

Trustpilot logo

106

Reviews on Trustpilot

All 5 offices

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Our offices

Hall & Benson's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 608 reviews on Google only. Show every review

1/5

Google

we would have given NO STAR'S BUT it diesnt allow ypu to do so. Villains and rogue letting agents, disgraceful...my son went without any refuse bin facility after renting a newly converted Cosy flats apt in HEANOR. RANG THEM AROUND 30PLUS TIMES to no avail ...was told by Amber valley council the landlord NOR HALL and BENSON are bot interested in their tenant s needs or legal requirements...just keen to get your rent money paid. Still after 8 months of fully paid rent they are illegally holding on to our 395.00 bond paid. This should have been repaid within 10 working days according to the Tenancy Deposit protection scheme. AVOID AVOID AVOID. You Will not get your bond back. Literally havibg to go through the TENANCY DEPOSIT SCHEME TO RECEIVE BOND BACK IN GOD KNOWS WHAT COULD TAKE MONTHS.To ANYONE LOOKING TO RENT IN HEANOR COSY FLATS ...THERE IS STILL NO REFUSE DISPOSAL AVAILABLE AFTER 8 MONTHS.

Optimistic · 10 November 2018 · Hall & Benson Heanor

1/5

Google

Dont use! Stay away worst agency we have ever used

Lyndsay · 10 November 2017 · Hall & Benson Heanor

1/5

Google

It truly upsets me to have to write about a company in a sector I also work but in a more distant area. My experience of this company is shameful and their business practices are worrying to say the least but I feel obligated to bring it to the attention of the public. I would definitely try a different company as there are many to choose from in this area. They appear to work more for the buyer than the vendor, which is not what they are paid to do. My accusations are based on the fact that because they sell houses on a set fee rather than a commission basis. So it is in their interest to get quick sales, which I'm sure they'd deny. H&B initially wanted to value my father in laws house for £25,000 less than our new sales agents. It was sold on the second day of sale with H&B. Great if you want a quick sale, not so if you want the best price. During our agreed sale with H&B I had reason to question a staff members professionalism. I spoke to the manager Alex Johnson who was instantly defensive without her facts and proceeded that and future conversations in a sarcastic and abrupt manner to my grieving family. I asked to speak to the managing director and was later informed by Alex that they no longer wanted our business as the sale had fell through. I wrote an informative e mail to the MD Robert Liversidge and 6 weeks later never received a reply.

Peter · 24 October 2016 · Hall & Benson Alfreton

3/5

Google

Rating only, no written review.

Aaron · 10 October 2014 · Hall & Benson Belper

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Hall & Benson

Which Hall & Benson office has the most reviews?

Derby (Park Farm Centre) has the most, with 397 reviews rated 3.6 out of 5, followed by Alfreton with 138.

Where are the Hall & Benson offices?

The five Hall & Benson offices, by town:

  • Alfreton: 22a - 24 High Street, Alfreton, DE55 7BN, DE55 7BN
  • Belper: 2a King Street, Belper, DE56 1PS, DE56 1PS
  • Derby (Park Farm Centre): Park Farm Centre, Park Farm Drive, Allestree, Derby, DE22 2QQ
  • Derby (Pinxton House): Pinxton House, 75 Sitwell Street, Spondon, Derby, DE21 7FH
  • Heanor: 13 Market Street, Heanor, DE75 7NR, DE75 7NR

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