Trusted Agent profile
★★★★★
723 reviews across 5 offices and 4 platforms
Hall & Benson has five offices, in Derby (two offices), Alfreton, Heanor and Belper. Together they have 723 reviews on four platforms, rated 3.9 out of 5 overall.
609
Reviews on Google
All 5 offices
1
Reviews on Facebook
All 5 offices
7
Reviews on Yell
All 5 offices
106
Reviews on Trustpilot
All 5 offices
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Hall & Benson's five offices, most reviewed first. Each has its own page.
Hall & Benson and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
2020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 608 reviews on Google only. Show every review
5/5
GoogleBrilliant customer service from the team at Heanor. The purchase of my house was being constantly delayed due to problems further up the chain , but Rolaine always kept in touch with me and let me know what was happening every step of the way.
5/5
GoogleAn amazing team , would like to thank Adam for his honesty at the start and all the way through my sale , big shout out to Rolaine who has kept me informed on everything, they promised a quick sale and delivered, I would definitely recommend Hall and Benson Heanor, I would use them again
5/5
GoogleI cannot speak highly enough about Kimberley Gilkinson- the mortgage advisor. From the very first phone call to arrange a meeting to apply for mortgage in principle Kimberley has been VERY supportive and professional. Kimberley has always made herself available, has been flexible, supported me through the whole process of looking for a property, applying for a mortgage, all the paperwork, getting quotes for all the necessary insurance etc-and all with a smile on her face. Kimberley has always stuck to her word and exceeded any expectations I ever had. ALWAYS on the other end of a phone/email to answer any questions and offer support. I could not have gone through all the process of buying a property without Kimberley. I would so highly recommend Kimberley to anyone looking to become a home owner.
5/5
GoogleAll the team have been soo great with us while selling our house. Very fast and efficient. Branch manager Adam kept great communication and supported us throughout selling our first house! Would 100% recommend.
5/5
GoogleI cannot recommend Hall & Benson’s enough - from the beginning of the process they have been fabulous! Adam was warm, helpful and knowledgeable from the beginning, making me feel comfortable and confident - our house sold in less than a week! Rolaine in the office is amazing in keeping us updated throughout the process & Kimberley has been fantastic in sorting out our new mortgage. Overall, these guys are brilliant & I would 100% use them again and I will recommend them to anyone.
5/5
GoogleReally great service, Sabina the mortgage broker was absolutely fantastic!
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleSo far so good.
5/5
GoogleNot visited only used their website.
5/5
GoogleQuick to respond to our inquiry & helpful #SprayMastersUK #Alfreton
5/5
GoogleOk some of the homes had been sold but not updated on web site
5/5
GoogleGood communication throughout and always ready to help when asked. The staff are friendly, polite and professional
5/5
GoogleLuke showed me around a property yesterday. He was knowledgeable about the property and the area, and he helped me enormously. Terrific customer service Luke!PositiveProfessionalism
5/5
GoogleThank you to Hall and Benson for all your assistance in helping me and my partner purchasing our new home, especially Kate Wimlot. Darren&Jenny.
1/5
GoogleThey tell vendors you can't afford their house if you don't buy their expensive mortgage products. Not a legal or fair practice. Then phoned me a couple of months later trying to sell me a more expensive house. Wouldn't buy off them ever.
5/5
GoogleChris from the Alfreton branch handled our mortgage application. Great customer service experience throughout the whole process, took the time to answer every question we had and was patient with us. Highly Recommend!!
5/5
GoogleHall & Benson helped my through the whole process of by my first house, and having not much idea with everything I was going to need and have to do, Chris was always happy to help and assist me in anyway I can from just explaining this with helping with problems I faced, The process with Hall & Benson went smoothly and can't thank Chris enough for the help he gave me. I look forward to using and working with them in the future on my next property.
5/5
GoogleWould like to thank James and all of the team at Hall and Benson in Alfreton, who valued and sold my property quickly and above the asking price, allowing us to proceed with our next purchase. Though the process which stressed me at times with the solicitors! James and the team were very supportive and reassuring I can not thank and praise them enough, Thank you very much. Steve and Sue. Would highly recommend.
5/5
GoogleWe had a great experience with our purchase with Chris Astill. He explained everything in layman's terms and recommended the best provider to go with. The screen-share process made it much simpler too to see what was going on too. Chris was patient despite my questions and was quick with updates. I would highly recommend him if you are purchasing a property.
5/5
GoogleAs first time buyers, the whole mortgage application process would have been a daunting and confusing task had it not been for Chris. He was always happy to help and answer any questions we had, and when we did experience a problem during the process - whereby the lender reduced the amount they were willing to lend after our initial mortgage offer expired - Chris was extremely helpful and gave us confidence that he would do everything he could to resolve the issue, which he did. While our solicitors weren't as helpful as they should have been, we felt that Chris was the one person we could rely on throughout the whole process. We would not only recommend for first time buyers like ourselves to have a mortgage advisor to help navigate them through the process, but specifically for them to choose Chris.
5/5
GoogleReally great service, Sabina the mortgage broker was absolutely fantastic!
2/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Derby (Park Farm Centre) has the most, with 397 reviews rated 3.6 out of 5, followed by Alfreton with 138.
The five Hall & Benson offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, East Midlands.
