5/5
Sabina the mortgage advisor was exceptional, communicated every step of the way, even chased our buyers solicitors when they were dragging their feet. I couldn't recommend Sabina enough
Trusted Agent profile
★★★★★
723 reviews across 5 offices and 4 platforms
Hall & Benson has five offices, in Derby (two offices), Alfreton, Heanor and Belper. Together they have 723 reviews on four platforms, rated 3.9 out of 5 overall.
609
Reviews on Google
All 5 offices
1
Reviews on Facebook
All 5 offices
7
Reviews on Yell
All 5 offices
106
Reviews on Trustpilot
All 5 offices
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Hall & Benson's five offices, most reviewed first. Each has its own page.
Hall & Benson and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
2020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 608 reviews on Google only. Show every review
5/5
Sabina the mortgage advisor was exceptional, communicated every step of the way, even chased our buyers solicitors when they were dragging their feet. I couldn't recommend Sabina enough
5/5
Hayley has been wonderful throughout. Always lovely to chat to and sorts everything promptly. Always fee confident and safe
5/5
Big thank you to Paula, who made our experience finding a rental property quick and easy. Excellent communication with us as renters and can’t fault the speed we were able to move in. Thanks again Hall & Benson and especially Paula!
1/5
Not interested in working with the vendor to sell a property. The sales process is poor not to mention the communication or lack of it from the staff and the general customer service is left wanting. If you want to sell your property then don’t waste your time with this estate agency as they tie you in for a fixed term and do absolutely nothing to get the property marketed effectively and sold. Hall & Benson Allestree branch are not professionals in sales or customer service.
5/5
The staff at H&B lettings are professional, responsive and pro active. I’ve been extremely satisfied with the level of support provided this year. Special thanks to Anjali and Molly who have been my main contacts during 2022
5/5
Having decided to sell my home and move into rented accommodation Hayley has proven to be exceedingly helpful through the filing cabinet full of forms to complete the transaction. It is an absolute spiders webb of strands going from one piece of documention to the next which a layman such as I would have admitted defeat and bought a caravan. Thanks to all at Hall &, Benson. Superb and patient hrlp throighout.
5/5
Paula was very helpful and professional and made it seem so easy and trouble free for us to get a property. She was lovely throughout the whole process and helped us get the property we wanted. I highly recommend this estate agents.
5/5
I am really pleased with the service I have received from Hall & Benson , especially Jessica Farrelly, she has been very helpful, and took a lot of the stress away, specially with it being our 1st time moving out. Nothing has been to much trouble, highly recommend.
5/5
Paula and the lettings team at Hall & Benson Allestree have been so incredible with helping me rent two properties this year! They’ve been amazing from start to finish and I can’t recommend Paula enough. Thank you so much for all your help!
5/5
Dear All, Lapland Ltd has been managed by Charlotte and during the year she has been azminging and she is good at coming back to us and keeping the flats in good order. She is great and very efficent at getting back to us with details and what work is required. Over all the company is great.
5/5
I have been using Hall and Benson for the letting of my property for the last 18 months and have been very happy with the efficiency and friendliness of the lettings team and especially Molly Hutchby who has been extremely helpful with all my enquiries , I would definitely recommend them .
5/5
Hayley assisted me through the process of a new property recently. She was professional, considerate and friendly through the entire process and helped take alot of the stress away. I would certainly recommend Hayley and Hall & Benson in the future.
5/5
My experience with Hall and Benson of house searching was made very smooth, Declan Adams assisted me during the whole process from the viewing till i got my keys. He responded quickly to my emails incase i had any questions. Thank you
5/5
We are very pleased with the three re-lets Hall & Benson have made this year, in both the rents achieved and the quick re-letting once the properties were available. Also many thanks to Dan Featherstone from the maintenance side, for his project management of the refurbishments of two of the properties prior to rental, especially as we don't live in Derby. Ann & Dave Crackles
5/5
Our Mortgage broker Kirsty Ford has been great. As first time buyers we hardly understood the process in buying a property and even how to get started, but Kirsty was extremely helpful in outlining the process and all the steps involved. Answering our questions at any point and I felt we could go to her whenever needed. I would definitely recommend her services
5/5
Molly H at Hall and benson has been absolutely fabulous to work with. Molly has been quick and sorting my requests and an absolute breathe of fresh air. Nothing has ever been too much for her and she has dealt with issues that haven’t been completely previously by previous employees of Hall and Benson. Fantastic work.
5/5
My mortgage advisor Kirsty ford was absolutely incredible, she went above and beyond what she needed to do to push my re mortgage through for me as it was a complicated case. She kept in contact with me throughout and I can honestly not recommend her enough. Thank you for all your hard work it will never be forgotten.
5/5
I'm currently letting a property in belper and can honestly say that the service I have received from the team at Hall and benson lettings has been second to none. I first spoke to Jessica about my letting and she swiftly got everything into place for me keeping me informed at every step of the process. I also would like to say Anjali is also fantastic, when ever there is an issue she let's me know and deals with in the best way possible. Thankyou Hall and benson I would definitely recommend them to anyone.
5/5
Paula was a god send. After trying and failing to secure a rental property for the last 4 months due to high demand and no help from estate agents. She truly stepped in and really helped. She listened to my familys needs. Picked out properties as they became available and phoned me straight away with viewing times. Also worked around my working hours to get the viewings in. I truly felt looked after during the entire process, we pick our keys up in the next 24 hours, been a nice smooth process start to finish. Amazing service all round
5/5
I have recently rented out my property in Belper and the service I have received from Jessica and her team at Hall and Benson lettings has been nothing more than first class. The moment I spoke to Jessica and let her know I wanted to rent my property she was straight on to it with viewings and a let agreed in a matter of days. Any issues have been swiftly delt with and no questions have felt silly and have been answered in the best way. I would highly recommend hall and benson lettings. Thankyou Jessica and your team for being fantastic.
5/5
Fantastic company to rent through. Been with them 2 years now and moving again with them. Paula is so very friendly and makes your move even more exciting and stress free. Great communication. Molly is also great at what she does.
5/5
Having just moved to the UK a few weeks ago, getting an apartment was quite a challenge. I am so glad i came across Hall & Benson. They made getting an apartment an enjoyable journey. Paula was very friendly and understanding. I highly recommend them.
5/5
We are renting a property with Hall and Benson. Hayley was really helpful in finding and showing us the available properties and taking us through the paperwork and getting us moved in. The process of moving in was easy with electronic contracts. The only downside was moving in took a bit longer than expected due to landlord living abroad.
5/5
Hi. We had the chance to rent a house with Hayley's help. She is amazing, understanding and friendly. Her smile, always, helped me to overcome the stressful moments in our process of moving in. Thank you very much for your help and I hope we'll have the chance to meet again
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Derby (Park Farm Centre) has the most, with 397 reviews rated 3.6 out of 5, followed by Alfreton with 138.
The five Hall & Benson offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, East Midlands.