Trusted Agent profile

Hall & Benson estate agents in Derby, Alfreton, Heanor and 1 more

3.9

★★★★★ Good

723 reviews across 5 offices and 4 platforms

Hall & Benson has five offices, in Derby (two offices), Alfreton, Heanor and Belper. Together they have 723 reviews on four platforms, rated 3.9 out of 5 overall.

Google logo

4.3 / 5

609

Reviews on Google

All 5 offices

Facebook logo

1.0 / 5

1

Reviews on Facebook

All 5 offices

Yell logo

2.1 / 5

7

Reviews on Yell

All 5 offices

Trustpilot logo

106

Reviews on Trustpilot

All 5 offices

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Our offices

Hall & Benson's five offices, most reviewed first. Each has its own page.

Awards

Industry awards

Hall & Benson and its branches won awards at EA Masters in one year, most recently 2020.

EA Masters winners in one year, the group and its branches: 2020.

EA Masters by year, 2020

Source: EA Masters winners lists, as published, linked by year.

Reviews on Google

Showing 608 reviews on Google only. Show every review

5/5

Google

Hayley Lunn has been great throughout our house selecting process. The whole process has been quick and easy throughout. Thank you so much for all your help! 10/10 service!

Shanna · 18 September 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We have found Hayley and the team at H&B Allestree very good. They have been helpful, patient and explained the whole rental process simplistically to complete novices like ourselves. A very efficient and expedient service conducted with professionalism. Thank you from the novices!

Justin · 18 September 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Hayley has been absolutely amazing with me and my boyfriend! Always so helpful and attentive, made the process of moving out so much easier! Such a friendly face, and so easy to talk to. Couldn’t have wished for a more lovely lady to be at the end of the phone whenever we needed her!

Megan · 26 August 2023 · Hall & Benson Derby (Park Farm Centre)

5/5

Google

Hayley

Thandizo · 19 August 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thank you for your great 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Hayley

Jayne · 19 August 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thank you for taking the time to leave us a 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Hayley was very helpful and absolutely lovely. My partner and I are very satisfied

Courteney · 19 August 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

It’s our first time moving as a couple and Dec and Jess could not of been more helpful, thank you for answering my 5 phone calls within half an hour and helping us move into our new home, if we could have you two every time we move that would be absolutely dandy thanks guys <3

Jade · 19 August 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Super service ! Have some really nice houses on there as well. Declan Adams was fabulous. Really helpful and super professional! Tried to accommodate me as much as possible.

Alanna · 19 August 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely fantastic service from start to finish Hayley was wonderful and kept us up to date throughout. Would highly recommend using them.

Mark · 19 August 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Hayley was the lovely woman who dealt with us throughout the process. She was extremely helpful and quick to help.:)

Kristen · 19 August 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Haley made my tenancy easy flowing ! Very efficient

Richard · 20 July 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Hayley was very helpful throughout the process and very accommodating while it took time to gather all the correct documents.

Tyler · 20 July 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thanks for the excellent comments and your 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Declan has been very attentive and easy to talk to. I would highly recommend hall and benson to anyone wanting to rent

Jess · 20 July 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Hayley was fantastic at helping me move into a lovely apartment. She was friendly and quick to address any questions and concerns I had. Pleasure to deal with.

Liam · 20 July 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

If possible I would give minus stars! I rented a property for 4 years and initially I had no problem with them until the landlord wanted a 50% rent increase and I was issued with a section 21. From then on it was continuous calls and emails asking when I was leaving the property. Left me on the verge of a breakdown and had absolutely no compassion. 2 months on after leaving the property , in better condition than when I moved in, I'm still fighting for my deposit as they are claiming for everything under the sun. Daniel featherstone has been completely unprofessional throughout, ignoring emails and with a 'my bad' attitude ( his exact words) when I eventually managed to speak to him on the phone. Avoid this joke of a letting agents at all costs!

Lisa · 20 July 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Found ourselves in a horrible dilemma, the property we where due to rent was filled without notifying us or Benson and Hall, leaving us with a handful of days to find a new property and get ourselves and our little ones into. Hayley and the staff at the Allestree went above and beyond to help us and within a day had found us a perfect place to call home. I could not recommend them enough.

Sophie · 20 July 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

4/5

Google

Rating only, no written review.

Liz · 15 June 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thank you for leaving us a review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Rebecca · 15 June 2023 · Hall & Benson Derby (Park Farm Centre)

Agent replied · 14 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Hall & Benson

Which Hall & Benson office has the most reviews?

Derby (Park Farm Centre) has the most, with 397 reviews rated 3.6 out of 5, followed by Alfreton with 138.

Where are the Hall & Benson offices?

The five Hall & Benson offices, by town:

  • Alfreton: 22a - 24 High Street, Alfreton, DE55 7BN, DE55 7BN
  • Belper: 2a King Street, Belper, DE56 1PS, DE56 1PS
  • Derby (Park Farm Centre): Park Farm Centre, Park Farm Drive, Allestree, Derby, DE22 2QQ
  • Derby (Pinxton House): Pinxton House, 75 Sitwell Street, Spondon, Derby, DE21 7FH
  • Heanor: 13 Market Street, Heanor, DE75 7NR, DE75 7NR
Has Hall & Benson won any awards?

Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, East Midlands.

Reviews may appear on more than one platform.

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