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Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,202 reviews across 10 offices and 2 platforms

www.hackney-leigh.co.uk

Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,134

Reviews on Google

All 10 offices

Trustpilot logo

67

Reviews on Trustpilot

All 10 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,134 reviews on Google only. Show every review

5/5

Google

I have just completed on the sale of my property which was extremely stressful but the service I received from the staff of Hackney & Leigh was above and beyond. Holly, Shannon and Claudia were amazing, giving me feedback and progressing the sale. Nothing was too much for them. I can highly recommend Hackney & Leigh at the Kendal Branch. Take a bow girls.

Doreen Β· 16 September 2025 Β· Hackney & Leigh Kendal

Agent replied Β· 19 June 2025

Thank you for the wonderful review, although it was a tricky process we got there in the end. We would like to wish you all the best moving forward.

5/5

Google

The whole team were brilliant. Efficient, Pro-active, Knowledgeable, and a very happy bunch. My best ever experience from an estate agents. I could not find fault with anything. Thank you Keira, and the team -Claudia, Hayley Holly and Shannon

Michael Β· 16 September 2025 Β· Hackney & Leigh Kendal

Agent replied Β· 28 May 2025

Thank you so much, if only all house sales went so smoothly! We wish you all the best in your new home and thank you so much for the treats.

5/5

Google

Would highly recommend Hackney & Leigh to sell your property. All the staff are professional and nothing is too much trouble. Also love the 7 days a week accompanied viewing options. The staff provide regular updates and feedback ensuring the selling process runs smoothly. Hayley at the Kendal office, in particular has a wealth of knowledge and friendly manner to deal with. Would not hesitate to use in future.

Diane Β· 16 September 2025 Β· Hackney & Leigh Kendal

5/5

Google

We purchased our property through H&L and they have been both professional, helpful, understanding and when things appeared to be "sticking"were happy to prod the necessary people involved. The two members of staff who showed us around were very patient and had a sense of humour. Hayley and Shannen have been very good, keeping us informed and contacting both solicitors when we were despairing! Thank-you H&L

Judith Β· 16 September 2025 Β· Hackney & Leigh Kendal

Agent replied Β· 8 December 2024

Thank you very much from the kind review. We would like to wish you all the best with your new home.

5/5

Google

Hackney & Leigh are an excellent company to help buy your house and if renting it out then they are there for you all the way. Later when eventually deciding to sell the property that too runs smoothly with their help. I appreciate everything they processed for me. All the staff are friendly and efficient. I highly recommend them.

Patricia Β· 16 September 2025 Β· Hackney & Leigh Grange Over Sands

Agent replied Β· 24 March 2026

Thank you very much for your positive review Pat, our team were really happy to help you in the sale of your new property.

5/5

Google

We received a highly professional and friendly service from Hackney & Leigh Estate Agents in Grange-over-Sands. We were fortunate to meet Helen, Mark, Tracy, and Sarah, who made the whole process smooth and stress-free. The team responded to our emails promptly and provided excellent support, even assisting with some of the more technical aspects of the paperwork. Hackney & Leigh clearly take pride in representing valuable properties for their clients, and their dedication is evident in the quality of their service. We would highly recommend them to anyone considering buying or selling a property in the area. Thank you very much all the support your team given for us Hackney & Leigh Estate Agents πŸ™πŸ™

Deshika Β· 16 September 2025 Β· Hackney & Leigh Grange Over Sands

Agent replied Β· 24 March 2026

Thank you very much for your positive review Deshika, our team were really happy to help you in the purchase of your new property.

5/5

Google

Great service from Simon and the team. Nothing was too much trouble for them

Simon Β· 15 September 2025 Β· Hackney & Leigh Keswick

Agent replied Β· 15 April 2026

Thank you for your comments on our service Simon and it was a pleasure to assist you.

5/5

Google

Excellent service from the first meeting, seemed genuinely interested in us and not just the sale. Excellent communication throughout and got us a great price.

Mike Β· 8 September 2025 Β· Hackney & Leigh Carnforth

Agent replied Β· 8 August 2026

Thank you, Mike, for such a great review. We’re delighted to hear that our Colwyn Bay team made you feel valued right from the start and kept communication clear throughout the process. Achieving a strong sale price is always a fantastic outcome, and we’re so pleased we could help deliver that for you. Wishing you all the very best moving forward, and please don’t hesitate to get in touch if you need any further property advice here in Conwy county.

4/5

Google

This estate agent are ok, they do their best to sell your property, which happened relatively well, the convincing they recommend didn’t look good on reviews, buy used them, asked some ridiculous questions, trying to say the main road through the village was private for one πŸ˜‚, but the estate agents themselves are good and easy to work with

David Β· 5 September 2025 Β· Hackney & Leigh Penrith

Agent replied Β· 24 March 2026

Thank you David for your review and your kind words about our team, much appreciated. We will take onboard your thoughts regarding the conveyancing and feed this back. All the best for the future.

5/5

Google

As an agent myself, these guys were very good to deal with, Liv and Paul were very helpful, would recommend

Billy Β· 27 August 2025 Β· Hackney & Leigh Grange Over Sands

5/5

Google

Friendly and efficient staff. Accompanied viewings, so much easier for the seller.

Leila Β· 24 August 2025 Β· Hackney & Leigh Penrith

Agent replied Β· 24 March 2026

Thank you Leila for your 5 star review and your kind words about our team.

5/5

Google

Great team and great service. Always happy to help and guide where needed. Can recommend Helen and her team emphatically.

Mark Β· 24 August 2025 Β· Hackney & Leigh Grange Over Sands

Agent replied Β· 24 March 2026

Thank you so much for your positive review, our team were really happy to help you in the purchase of your new property.

5/5

Google

Super friendly and efficient staff. Nothing too much trouble. Kept updated every step of the way. Highly recommend

Steve Β· 24 August 2025 Β· Hackney & Leigh Grange Over Sands

Agent replied Β· 24 March 2026

Thank you so much for your positive review, our team were really happy to help you in the sale of your new property.

5/5

Google

Can’t praise enough. Helped us through all the process and made the moving home less stressful even though everything didn’t go to plan with our first choice property.

Wendy Β· 24 August 2025 Β· Hackney & Leigh Grange Over Sands

Agent replied Β· 24 March 2026

Thank you so much for your positive review Wendy, our team were really happy to help you.

5/5

Google

We honestly couldn’t recommend this estate agent highly enough. From the very beginning, the marketing strategy they suggested was absolutely brilliant, we sold our house in just two days! From the first viewings right through to completion, the whole team were supportive, proactive, and always on hand. They constantly kept us updated, always answered the phone, and genuinely fought in our corner every step of the way. A huge thank you to Adam, Mlak, Enzo, and Charlotte, each of them was absolutely brilliant to work with. Their professionalism, warmth, and dedication really made the whole process so much easier and less stressful. Charlotte, the sales progressor was also fantastic, making sure everything stayed on track and keeping us informed at every stage. If you’re thinking of selling your property, this is the team you want behind you. We’re so grateful for all their hard work and wouldn’t hesitate to recommend them to anyone.

Florin Β· 19 August 2025 Β· Hackney & Leigh Carnforth

Agent replied Β· 19 May 2026

Thank you for such wonderful feedback Florin. We really appreciate it when people take time out to share their experiences with our company. Thank you also for naming the individuals in the sales team who you felt provided such a good service. We were delighted to help you with the sale of your property and thank you for putting your trust in us. Wishing you all the best for the future.

5/5

Google

Amazing experience from all the team especially Charlotte. These 5* stars are for her. Things wouldnt have happened so quickly if it wasn't for her. Thank you for all your hard work 😊 …

Leah Β· 19 August 2025 Β· Hackney & Leigh Carnforth

Agent replied Β· 19 May 2026

Thank you very much for your very positive feedback, Leah. We’re always very appreciative when people take the time out to provide their feedback, following their dealings with us. Charlotte is a superstar and thank you for recognising the rest of the sales team who work incredibly hard to provide such positive results. Wishing you all the best going forward.

5/5

Google

Ferndown were the agents of a property I bought and completed on yesterday. I have to give a little context before I review; my agents who were selling my property and engaging with, had not contacted me since the start of April, despite me trying to contact and being new to property transactions etc and wanting a little support, so I am so so lucky that Ferndown were there as the selling agent for the property I was buying, else I'd not know a thing! From the moment of sales, Mlak took me straight on under his wing and explained every step of the process outright, taking time and empathy even before my first viewing. This continued throughout, with calls now and then to make sure I knew what part of the process I was at, up until my bid was accepted and he courteously handed me over to Charlotte and the team for the rest of the process. Charlotte made this process so much easier than it could have been throughout. She contacted me almost every week just to make sure I was kept in the loop, passing on information from the full extent of the chain I was in so I never had to sit and wonder what's taking so long. She chased solicitors and information from all parties and did so with professionalism, empathy and understanding. This was so valuable to me and my wife and I can't express just how grateful I am to have had a wonderful team from start to finish, and I can't even say it's what I paid for, as that would have been my selling agent! Thankyou guys.

Paul Β· 19 August 2025 Β· Hackney & Leigh Carnforth

Agent replied Β· 19 May 2026

Hi Paul. Thank you for providing us with such lovely feedback following your purchase and particularly in relation to how we assisted you with own sale. Charlotte often has to go above and into some chains, as unfortunately there are times when information and support is lacking from agents. Our industry has a wide selection of Estate Agents and there are a few that do not offer support following an agreed sale. We’re doing our best to educate the general public about the differences out there and we rely on people like you to share your experiences via feedback to do the same! We wish you all the best in your new home and feel free to come back to us whenever you choose to sell in the future!!!

5/5

Google

An excellent service from start to finish From the first viewing to completion, the team at Ferndown, especially Charlotte, were professional, proactive, and friendly. They kept me updated at every stage, responded quickly to any queries, and went above and beyond to make the process as smooth as possible. I felt confident they had my best interests at heart and would highly recommend this estate agents for anyone buying or selling in the future. Thanks again for all of your help.

Mr Β· 19 August 2025 Β· Hackney & Leigh Carnforth

Agent replied Β· 19 May 2026

Thank you for taking time out to provide such a lovely review Mr Patterson. Your kind words are very much appreciated. Wishing you all the best for the future!

1/5

Google

Firstly they failed to pass on my offer to the family. After trying again, my offer was accepted (13th June, they asked for info 17th June and all information they asked for given. I ran around getting my mortgage application done (within one week, they already had my mortgage in princlible). They didn't mark it as SOLD SUBJECT TO CONTRACT. Chasing and chasing for updates to be told on 9th July they had another higher offer and was going to go with that. SLIMY AND UNDERHANDED.

Hayley Β· 17 August 2025 Β· Hackney & Leigh Keswick

5/5

Google

From start to finish Lawrence Antony Homes were amazing. A very professional, caring team. From selling our property at the very start of this emotional rollercoaster to handing over keys at the end, we were kept updated at every stage. Andrea was an absolute star ! She was always at the end of the phone when needed, chasing everything up, so organised & on the ball, we couldnt have done it without you. Antony, Andrea & Mia, thankyou so much for all of your help during the stressful times. We got there in the end ! Jo & Richard

Joanna Β· 17 August 2025 Β· Hackney & Leigh Keswick

Agent replied Β· 17 July 2026

Dear Jo & Richard, Thank you for your glowing review and for highlighting Andrea's stellar support. We're thrilled to have been able to guide you through this journey with professionalism and care. Your successful sale and the recognition of our team's dedication truly mean the world to us. Here's to new beginnings and the comfort of knowing we're always here for you! Warmest regards Antony, Andrea & Mia 🏑😍

5/5

Google

Absolutely brilliant staff who cannot do enough for you. Kept in contact all through the sale of our property and so professional and friendly. Matt and Kiera especially at the Arnside office. Highly Recommended. Thank you very much. Helen and Colin

Helen Β· 12 August 2025 Β· Hackney & Leigh Arnside

Agent replied Β· 11 September 2025

Thank you so much for your kind words Helen, you have been a joy to work for! We really hope you love your new home. See you around the village!

5/5

Google

From the initial Property evaluation by the impressive Kendal Branch Manager Keira Evans to the final exchange of contracts, the whole sale process was professional, smooth and stress free. The sale was potential complex as there were 4 owners of the property but the situation was expertly navigated by Hackeny & Leigh and after an offer was made, by the team at Napthens solicitors who they work with for the conveyancing. We were especially grateful to our sales team contact, Claudia Cutolo who responded to any questions and queries promptly with courtesy and efficiency. All 4 owners were very happy with the service from Hackney & bLeigh and would definitely recommend them to future sellers.

Jill Β· 10 August 2025 Β· Hackney & Leigh Arnside

Agent replied Β· 10 July 2026

Thank you very much Jill, we are delighted that it went so smoothly for all those involved.

5/5

Google

I've used the Kendal branch of Hackney & Leigh estate agents frequently in the last 4 months. We were introduced to a trainee staff member and she has gone out of her way to forward relevant properties, making appointments to view these and communicating any changes immediately. She has shown professionalism, and I have felt supported. This high level of client service has been our experience of the Kendal office generally. Thank you very much

Belinda Β· 10 August 2025 Β· Hackney & Leigh Arnside

5/5

Google

If you are wondering which estate agent you should use in South Cumbria then I would suggest you call off the search because Kiera Evans and her team at Hackney & Leigh in Kendal are just about the most professional, diligent and efficient team of people you could wish to do business with. They exceed expectations at every turn and always go the extra mile to ensure your sales or purchase process goes smoothly. Special mention goes to Hayley Wilson, Shannon Hipwell-Dixon, Claudia Cutolo and Holly Strickland. A very difficult and traumatic sale involving a tricky chain was made much easier to handle by these guys. I would heartily recommend you choose Hackney & Leigh in Kendal.

Tim Β· 10 August 2025 Β· Hackney & Leigh Arnside

Agent replied Β· 10 July 2026

Thank you for the lovely review, what a journey! I am so pleased we got there in the end. The best of luck in your new home and thank you for the instruction. From Keira and the team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.

EA Masters winners in two years, the group and its branches: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.

British Property Awards winners in two years, the group and its branches: 2018, 2019.

British Property Awards by year, 2018 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Hackney & Leigh

Which Hackney & Leigh office has the most reviews?

Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.

Where are the Hackney & Leigh offices?

The 10 Hackney & Leigh offices, by town:

  • Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
  • Arnside: The Promenade, Arnside, LA5 0HF
  • Carnforth: Market Street, Carnforth, LA5 9BT
  • Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
  • Kendal: 100 Stricklandgate, Kendal, LA9 4PU
  • Keswick: 11 Bank Street, Keswick, CA12 5JY
  • Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
  • Penrith: 6-8 Corn Market, Penrith, CA11 7DA
  • Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
  • Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?

Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.

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