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Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more

4.7

★★★★★ Excellent

1,202 reviews across 10 offices and 2 platforms

www.hackney-leigh.co.uk

Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,134

Reviews on Google

All 10 offices

Trustpilot logo

67

Reviews on Trustpilot

All 10 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,134 reviews on Google only. Show every review

5/5

Google

We have just sold our property through Hackney & Leigh Penrith office. The initial meeting with Jill was very informative and friendly, which led to us signing up with the firm. The viewing team were excellent with great follow up from Jane in the office who kept us informed along our journey to receiving a positive offer. Great team service from all of the Hackney & Leigh team!

Paul · 16 October 2025 · Hackney & Leigh Penrith

Agent replied · 25 October 2024

Thank you so much for the lovely review Paul. It has been our absolute pleasure to work for you both. All the very best.

5/5

Google

The sale of our property was handled with care and professionalism from our first meeting right up completion. We were very fortunate to have Jacqui as sales negotiator guiding us every step of the way, dealing with all queries promptly and relentlessly pursuing solicitors as and when required. House sales are always a stresssful process and we are so grateful that Hackney & Leigh were always on hand whenever we needed them Cannot recommend highly enough, 5* plus service, and thanks again to Jacqui, a true superstar!!

Kevin · 10 October 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

We appreciate your kind words, indeed this was a challenging chain but fantastic outcome. A pleasure to deal with you!

5/5

Google

The team advised on a marketing strategy and sold our property, for asking price, within a week. We experienced some last minute difficulties with legal matters; Keira was able to intervene, using her relationships to navigate the issues and avoid a last minute chain collapse, the result being two families completing on their dream homes. Fantastic.

Thomas · 10 October 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

What a lovely review, thank you so much. I am pleased we got there in the end, enjoy your new home and thank you for the instruction!

5/5

Google

I was a tenant with the kendal office for 2.5 years and they were by far the best letting agent I've rented from. The application process was smooth and communication was good throughout. When I was a tenant I only had a couple of maintenance issues and both were responded to quickly and resolved in a timely manner. When leaving the premises the move out process was simple and I had my full deposit returned quickly. I'd highly recommend renting via Hackney and leigh if you have the opportunity

Shaun · 10 October 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Hi Shaun, We were delighted to read your review and we thank you for being a great tenant. We wish you all the very best in your future endeavours.

5/5

Google

From start to end our property search was a pleasure with ‘fine and country’ They provide continuity and are well organised which made our house buying a smoother journey Alice Madden is based in London and is a negotiator who kept communication going from both the seller /buyer and solicitors have to say that the service was excellent from start to end Having allocated people with experience to do their jobs and having a negotiator who took the frustration out of buying Well done Fine & Country and special thanks to Alice Also to Nichole (the golfer)

Mango · 10 October 2025 · Hackney & Leigh Penrith

Agent replied · 10 June 2026

Alice, our wonderful sales progressor is delighted you have taken the time to share your experience publicly. She works so hard to make sure the sales progression stage of buying and selling a property is as stress free as it possibly can be. On behalf of Nicole, Patrick and all of the team here at F&C South Herefordshire and Forest of Dean, thank you so much for taking the time to post a review of your experience.

5/5

Google

Great experience with Hackney & Leigh. The whole process so far has been so smooth and the whole team is lovely. Jill was great and so friendly when coming to value our property and ensured everything was as quick and seamless as possible. She knew we wanted to move quite fast and did her best to make that happen. We had our property looking amazing and on the market in less than a week and accepted an offer just a week after that! The whole team at Penrith have kept in touch which we’ve appreciated a lot. We would 100% recommend!

Katrina · 5 October 2025 · Hackney & Leigh Penrith

Agent replied · 24 March 2026

Thank you so much for your 5 star review Katrina with your lovely words about your experience with us, at Hackney and Leigh Penrith. Much appreciated.

5/5

Google

We were the buyers of a property in Keswick, however Hackney and Leigh, particularly Simon were amazing. From start to finish the service we received was top class. We were moving from York and didnt know the area, but Simon helped with sourcing relevant trades to do surveys, etc and couldnt have been more helpful. Nothing was too much trouble for them. A massive thank you.

Debbie · 1 October 2025 · Hackney & Leigh Keswick

Agent replied · 15 April 2026

Many thanks indeed Debbie for your positive review on our service and we are delighted that you have appreciated this.

5/5

Google

We can't thank Simon at Hackney and Leigh enough for all his help in selling our house in Keswick. He was always on hand to answer any queries we had and gave us constant updates as our sale progressed. Would unreservedly recommend. Chris & Wendy Mitchell

Chris · 1 October 2025 · Hackney & Leigh Keswick

Agent replied · 15 April 2026

Chris and Wendy, thank you for your praise on our service and it has been our pleasure to assist you throughout the sale.

5/5

Google

We recently sold a property in Keswick through Hackney and Leigh and had excellent service from Simon Bennett throughout. He helped us with numerous issues and gave us good advice during the time the property was being marketed. Simon was always very prompt in dealing with queries and returning calls - even when we were out of the country. He was very pleasant and professional at all times and we would highly recommend his services. In fact the whole team at H &L were excellent. Thank you.

Christine · 1 October 2025 · Hackney & Leigh Keswick

Agent replied · 20 May 2025

Christine, thank you for taking the time to write such a detailed review on your satisfaction with our estate agency service and your appreciation of Simon's effectiveness. We appreciate all of your comments.

5/5

Google

Simon was absolutely fantastic in helping me through my purchasing process and really helped to speed everything through. Highly highly recommend! Thank you thank you for everything Holly

Holly · 1 October 2025 · Hackney & Leigh Keswick

Agent replied · 12 January 2025

Many thanks for your review Holly. We are pleased to have assisted you with the purchase.

5/5

Google

Thankyou to Nick and Simon for their extremely professional service during our house purchase. They both went above and beyond any expectations that I had from any estate agent, offering advice and guidance throughout what turned out to be a challenging process through no fault of theirs. Their experience and expertise really came through, and their support helped at a personal level and not just the professional level. They took the time to understand our situation and were always available to provide reassurance and solutions to any issues we had along the way. Without their dedication and over and above efforts, it would have been incredibly difficult to get through the process of purchasing our family home, and without their help I'm not sure if would have happened at all. I cannot recommend their services highly enough. If you are looking for an estate agent who genuinely cares and will go the extra mile, Nick and Simon and the team at Hackney and Leigh are the way to go. Thank you again for helping us find and secure our forever home and we are extremely grateful for all of the help you have given us. Matt Scott

Matthew · 1 October 2025 · Hackney & Leigh Keswick

Agent replied · 12 January 2025

Mat, we are most grateful for your detailed review on our service and the praise that you have kindly given. It was a pleasure to assist you with the purchase of your home and we wish you and your family every possible future happiness.

5/5

Google

H&L were not our agents, they were representing the seller. However, as we had constant communication issues with solicitors (buyer and sellers), Simon, at H&L Keswick consistently went out of his way to keep everyone connected, chasing solicitors and managing communication with sellers. He always returned calls and promptly answered emails. H&L Keswick provided excellent service and we wouldn’t hesitate to recommend them.

Martin · 1 October 2025 · Hackney & Leigh Keswick

Agent replied · 10 December 2024

Many thanks indeed for your glowing review Martin. Although we act for our sellers we strive to help all of our buyers as best we can.

5/5

Google

After our initial contact with Nick, which was very positive and informative, we dealt mainly with Simon. Simon was brilliant to deal with, he kept us fully updated from the beginning of the process to exchange of contracts in a calm and reassuring way. If we ever need the services of an estate agent in Keswick again, we would look no further than Hackney & Leigh, the whole team led by Simon are exceptional. Thank you Zoe, Linda & Eric

Linda · 1 October 2025 · Hackney & Leigh Keswick

Agent replied · 8 November 2024

We very much appreciate your feedback on our service Linda and we are delighted to receive such praise.

5/5

Google

I have just bought a property through Hackney Leigh and I can't rate Simon and his team highly enough. They have been extremely efficient and helpful throughout the journey, nothing has been too much trouble for them and the whole process has run smoothly. I would not hesitate in recommending them.

Lisa · 30 September 2025 · Hackney & Leigh Keswick

Agent replied · 29 December 2025

We are very grateful for your positive review Lisa and wish you well.

5/5

Google

Very good service throughout a difficult transaction

Russell · 30 September 2025 · Hackney & Leigh Keswick

Agent replied · 29 December 2025

Many thanks for your review and appreciation of our service Russell.

5/5

Google

Many Thanks to all the team @ the Grange-over-Sands office for their help during the sale of our property. They were very helpful and professional throughout the process. I have no problem in recommending their service.

Brian · 24 September 2025 · Hackney & Leigh Grange Over Sands

5/5

Google

Thanks to the Grange team for all their help, advice and support, particularly in facilitating communication across the chain throughout the process.

Phil · 24 September 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 24 March 2026

Thank you for your lovely review, we hope you soon get settled in to your new home. Best Wishes, Grange Team

5/5

Google

I met Ian from Ferndown along with 2 other estate agents and was very impressed with what he promised. The reality completely matched what he offered with a very proactive and professional team throughout his whole team. I felt in very capable hands during the marketing phase and when it was sold and completion happened as we expected. Ian runs a very slick operation with great people. Thank you

Roger · 19 September 2025 · Hackney & Leigh Carnforth

5/5

Google

Absolutely brilliant service from start to finish. Very friendly and helpful throughout the sale. Would highly recommend.

Drewzoe1 · 17 September 2025 · Hackney & Leigh Keswick

Agent replied · 17 July 2026

Thank you so much for your kind words and 5-star review ⭐️⭐️⭐️⭐️⭐️. It was a real pleasure helping you through your sale and purchase, and we’re delighted to hear you felt supported from start to finish. Your recommendation really means a lot to us. Wishing you all the very best in your new chapter, and remember, we’re always here if you ever need any advice in the future. Warm regards, Antony & the Lawrence Antony KW team

5/5

Google

I've used the Kendal branch of Hackney & Leigh estate agents frequently in the last 4 months. We were introduced to a trainee staff member and she has gone out of her way to forward relevant properties, making appointments to view these and communicating any changes immediately. She has shown professionalism, and I have felt supported. This high level of client service has been our experience of the Kendal office generally. Thank you very much

Belinda · 16 September 2025 · Hackney & Leigh Kendal

5/5

Google

From the initial Property evaluation by the impressive Kendal Branch Manager Keira Evans to the final exchange of contracts, the whole sale process was professional, smooth and stress free. The sale was potential complex as there were 4 owners of the property but the situation was expertly navigated by Hackeny & Leigh and after an offer was made, by the team at Napthens solicitors who they work with for the conveyancing. We were especially grateful to our sales team contact, Claudia Cutolo who responded to any questions and queries promptly with courtesy and efficiency. All 4 owners were very happy with the service from Hackney & bLeigh and would definitely recommend them to future sellers.

Jill · 16 September 2025 · Hackney & Leigh Kendal

Agent replied · 14 April 2026

Thank you very much Jill, we are delighted that it went so smoothly for all those involved.

5/5

Google

If you are wondering which estate agent you should use in South Cumbria then I would suggest you call off the search because Kiera Evans and her team at Hackney & Leigh in Kendal are just about the most professional, diligent and efficient team of people you could wish to do business with. They exceed expectations at every turn and always go the extra mile to ensure your sales or purchase process goes smoothly. Special mention goes to Hayley Wilson, Shannon Hipwell-Dixon, Claudia Cutolo and Holly Strickland. A very difficult and traumatic sale involving a tricky chain was made much easier to handle by these guys. I would heartily recommend you choose Hackney & Leigh in Kendal.

Tim · 16 September 2025 · Hackney & Leigh Kendal

Agent replied · 15 January 2026

Thank you for the lovely review, what a journey! I am so pleased we got there in the end. The best of luck in your new home and thank you for the instruction. From Keira and the team.

5/5

Google

We can't speak highly enough of the amazing sales team at Hackney and Leigh during our recent purchase. Our experience with the team was positive from the outset, with Gail guiding me through the viewing and even rescuing me when I got lost in the dark! From there, Kiera, Claudia and Holly all went above and beyond to navigate us through a tricky and stressful process due to our downward chain, even contacting us after office hours to ensure we were kept updated throughout. We're very happy to be settled in our new home and appreciate the massive effort it took from the team to make that happen! Thanks so much to the entire H&L team!

Charlotte · 16 September 2025 · Hackney & Leigh Kendal

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.

EA Masters winners in two years, the group and its branches: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.

British Property Awards winners in two years, the group and its branches: 2018, 2019.

British Property Awards by year, 2018 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Hackney & Leigh

Which Hackney & Leigh office has the most reviews?

Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.

Where are the Hackney & Leigh offices?

The 10 Hackney & Leigh offices, by town:

  • Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
  • Arnside: The Promenade, Arnside, LA5 0HF
  • Carnforth: Market Street, Carnforth, LA5 9BT
  • Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
  • Kendal: 100 Stricklandgate, Kendal, LA9 4PU
  • Keswick: 11 Bank Street, Keswick, CA12 5JY
  • Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
  • Penrith: 6-8 Corn Market, Penrith, CA11 7DA
  • Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
  • Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?

Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.

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