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Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more

4.7

★★★★★ Excellent

1,202 reviews across 10 offices and 2 platforms

www.hackney-leigh.co.uk

Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,134

Reviews on Google

All 10 offices

Trustpilot logo

67

Reviews on Trustpilot

All 10 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Buyers1 review

5.0 / 5 My husband and I recently purchased a house in Coniston through Hackney and Leigh in Ambleside. All the staff were a delight to deal with, from those who met ...Julia, 20 May 2017Read the review from buyers

Our offices

Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,134 reviews on Google only. Show every review

5/5

Google

From my initial meeting with Jill to accepting an offer on my house, Pauline and Jill have been fantastic. Great communication throughout and ensured I received feedback from every viewing. I would not hesitate to recommend Hackney and Leigh to sell your house for you.

Amanda · 24 December 2025 · Hackney & Leigh Penrith

Agent replied · 24 March 2026

Thank you Amanda for your kind words in your lovely review, that’s very much appreciated. We are so pleased that you would recommend us. It has been a pleasure working with you and wish you all the very best for your next chapter in your new home.

5/5

Google

I recently bought a house through Hackney & Leigh, Penrith Office. Couldn’t be happier with the staff I dealt with. They have been really helpful, approachable and friendly, through the whole process. Would definitely use them again. ☺️🎄 …

Imogen · 24 December 2025 · Hackney & Leigh Penrith

Agent replied · 24 March 2026

Thank you for the 5 start review. So pleased that you have been happy with the process of buying a property through Hackney and Leigh and found the team helpful and approachable through the process. We wish you all the best for many happy years in your new home.

5/5

Google

Amazing service. Staff went above and beyond when I needed a spare set of keys to get into the property I rent after I had inadvertently dropped my keys in a colleagues car in the morning, only realising when I returned home that evening. Sharon came out to the Office immediately and gave me a spare set. That’s what I call true customer service. 👍

Colette · 19 December 2025 · Hackney & Leigh Carnforth

5/5

Google

Ferndown made my first home purchase so simple. They were always there to answer any questions, super helpful and of course friendly. Charlotte, Mlak and Enzo were on my case and I couldn’t have asked for better support. Thankyou so much team. I know where to come when it’s time for us to move on 🩷 …

Abbie · 19 December 2025 · Hackney & Leigh Carnforth

Agent replied · 19 May 2026

Thank you Abbie for providing such a lovely review of your experience with Ferndown Estates. We appreciate you promoting your very positive comments about how your first home purchase went and wish you all the best going forward. Have a lovely Christmas in your first home!

5/5

Google

Great estate agent, brilliant staff, friendly and very helpful. Go above and beyond in my opinion, keeping your solicitors on their toes. Wonderful service would have no problem in recommending to anyone selling in the area or anyone wanting to purchase.

Michelle · 17 December 2025 · Hackney & Leigh Windermere

Agent replied · 16 January 2026

We appreciate the wonderful feedback and the recognition of a great service. Thank you also for playing your part in moving the Conveyance along.

5/5

Google

I have just purchased a property through the Arnside office. Keira & Matt kept me informed throughout & answered my questions with friendly professionalism. Thank you!!

Deanne · 16 December 2025 · Hackney & Leigh Arnside

Agent replied · 15 January 2026

Thank you for your kind review! We’re delighted to hear Keira and Matt kept you well informed and made the process smooth. Congratulations on your new property, and please reach out if we can help with anything in the future., The Arnside Team

5/5

Google

Hackney & Leigh are brilliant estate agents, professional, knowledgeable, courteous and excellent at selling properties. Highly recommended

Karen · 14 December 2025 · Hackney & Leigh Kirkby Lonsdale

Agent replied · 14 April 2026

Thank you, Karen, for your kind words. It was a pleasure working with you, and we are glad you were happy with the service throughout the sale. We really appreciate your recommendation.

5/5

Google

We are First-Time Buyers and were really quite anxious about our purchase and how smoothly (or not) everything would go. Hackney and Leigh have been nothing short of amazing! …

Jo · 10 December 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you for the lovely review. We are glad that your first experience of purchasing a property went as smooth as it did. We would like to wish you all the best in your new home. From Keira and the team.

5/5

Google

Would highly recommend Hackney and Leigh, they did a fantastic job from start to finish on selling our house and made the whole process smooth. Special mentions to Keira and Shannon who were in constant contact and as always updating us on the sale.

James · 10 December 2025 · Hackney & Leigh Arnside

Agent replied · 10 July 2026

Thank you for the positive feedback. We wish you all the best on your next chapter in the sun!

5/5

Google

Thank you for your help and all the very best wishes for Christmas,

John · 9 December 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 30 December 2025

Thank you John, we hope you enjoy your new home. Best Wishes for Christmas and 2026. Mark, Helen, Tracy & Sarah

5/5

Google

An excellent service from Hackney and Leigh with special mention for Helen and Tracy. Very friendly and professional, always ready to help with any questions or queries I had. Would definitely recommend.

Dennis · 9 December 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 30 December 2025

Thanks Dennis, much appreciated. All the best. Mark, Helen, Tracy & Sarah

5/5

Google

We are First-Time Buyers and were really quite anxious about our purchase and how smoothly (or not) everything would go. Hackney and Leigh have been nothing short of amazing! We've primarily dealt with Shannon and Keira who have been truly formidable, but to be honest; everyone who we've been in contact with has been professional, informative and just really helpful. The experience (in stark comparison to lots of others we know of through friends and fanily with different agencies etc) has been really smooth and positive. Things have moved at lovely pace and momentum hasn't dropped, as everyone is completely 'on it' and knows what they're doing! This has been great for us, as being first timers, we really had no conceptualisation of how quickly things were meant to move. We started the purchase process mid-Sept and we complete next Friday, 21st Nov. We're so grateful for all of the help and reassurance provided by H&L. Thankyou!- we are SO excited to move into our forever family home! 🏡 Jo, Jake and Arwen x

Jo · 4 December 2025 · Hackney & Leigh Kendal

Agent replied · 15 January 2026

Thank you for the lovely review. We are glad that your first experience of purchasing a property went as smooth as it did. We would like to wish you all the best in your new home. From Keira and the team.

5/5

Google

Recently sold a property via the Windermere branch and the service provided throughout was excellent. From the initial valuation meeting, there was a real sense of investment from the team. Processes were clearly explained, support provided, deadlines met and there was always a warm welcome when visiting the branch in person. I cannot fault the professionalism of those involved, would thank the team for a very smooth process and would thoroughly recommend them to any prospective house sellers.

David · 3 December 2025 · Hackney & Leigh Windermere

Agent replied · 16 January 2026

Thank you for your 5 star review and your recommendation. It was a pleasure and the team is delighted your experience met with our high standards

5/5

Google

Hackney & Leigh Windermere were superb from start to finish. We were lucky enough to sell our house quickly with great support & professionalism from the whole team. Everyone from the office through to the viewing team were super friendly & helpful throughout the process. We wouldn’t hesitate to recommend the Windermere office 🌟

Deborah · 3 December 2025 · Hackney & Leigh Windermere

Agent replied · 16 January 2026

It was a pleasure to deal with your sale, thank you for you kind words of appreciation. From all the team, we hope you enjoy your new home!

5/5

Google

Excellent service, great communication and eased any stress efficiently, thank you

Emma · 30 November 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 30 December 2025

Thank you Emma. We hope we can help you find your forever home in due course. Best Wishes

5/5

Google

Rating only, no written review.

David · 30 November 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 30 December 2025

Hi David, Thank you for your 5* review, it is much appreciated. Best Wishes Grange Team

5/5

Google

Thank you to Mark, Helen, Tracy and Sarah for all their hard work and great input into achieving a successful sale for my lovely cottage in Cartmel, at a very challenging time for house sales. What a lovely, friendly and very helpful team!

Shareen · 30 November 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 30 December 2025

Thank you for your kind words, you were also most helpful, in quick responses to questions and a realistic seller in the current market. Best Wishes From the Grange Team

5/5

Google

Smooth transaction and dealt with very professionally.

Louise · 30 November 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 30 December 2025

Thank you for your lovely words. Best Wishes Helen, Mark, Tracy & Sarah

5/5

Google

I would like to thoroughly recommend Simon Bennett from the Keswick office for handling my recent sale. He was so professional, friendly, approachable and keep me informed throughout the process. He dealt with any queries and concerns quickly & efficiently. I've never had such a great service from an estate agent before I'm so delighted that I choose Nick & Simon from Hackney & Leigh.

Katrina · 29 November 2025 · Hackney & Leigh Keswick

Agent replied · 29 December 2025

Katrina, thank you for posting such positive comments regarding the estate agency service we have provided for you. These are much appreciated by us.

5/5

Google

Hackney and Leigh have been fantastic supporting us throughout our house purchase. Simon has supported us from day 1 and stayed in constant touch, keep us updated throughout and was generally great to deal with, along with the rest of the team! (Especially Angela helping me tell my husband that this WAS the house for us!!!) I wouldn't hesitate to recommend Hackney & Leigh Keswick to anyone!

Liz · 29 November 2025 · Hackney & Leigh Keswick

Agent replied · 29 December 2025

Thank you Liz for posting the favourable review regarding your experience from purchasing your home through our estate agency. We appreciate this.

5/5

Google

Nick, Simon and the team were great and helped acheive the value we were looking for.

Archipelago · 29 November 2025 · Hackney & Leigh Keswick

Agent replied · 29 December 2025

Thank you for your review Ian. It was a pleasure to assist you with the sale.

5/5

Google

The leading estate agent in the Lake district with competive fees.The professional staff provided expert market appraisal and exposure leading to a timely sale of our property .

Andrew · 29 November 2025 · Hackney & Leigh Keswick

Agent replied · 29 December 2025

Andrew, we are very grateful for your pleasing comments on our service. Thank you.

5/5

Google

The advice and professional service from Nick Elgey at Hackney & Leigh has helped to steer our house purchase smoothly and happily! They are outstanding. We can highly recommend them!

Chloe · 29 November 2025 · Hackney & Leigh Keswick

Agent replied · 29 December 2025

Many thanks for your review Chloe. We are pleased to have been assistance for you.

5/5

Google

The team was always very helpful and informative throughout the whole selling process

Alison · 24 November 2025 · Hackney & Leigh Penrith

Agent replied · 24 March 2026

Thank you, Alison, for your 5 star review and your kind words. Was a pleasure to work with you both and we wish you all the best for the future.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.

EA Masters winners in two years, the group and its branches: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.

British Property Awards winners in two years, the group and its branches: 2018, 2019.

British Property Awards by year, 2018 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Hackney & Leigh

Which Hackney & Leigh office has the most reviews?

Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.

Where are the Hackney & Leigh offices?

The 10 Hackney & Leigh offices, by town:

  • Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
  • Arnside: The Promenade, Arnside, LA5 0HF
  • Carnforth: Market Street, Carnforth, LA5 9BT
  • Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
  • Kendal: 100 Stricklandgate, Kendal, LA9 4PU
  • Keswick: 11 Bank Street, Keswick, CA12 5JY
  • Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
  • Penrith: 6-8 Corn Market, Penrith, CA11 7DA
  • Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
  • Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?

Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.

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