5/5
GoogleRating only, no written review.
Agent replied Β· 5 July 2023
Thank you for your review!
Trusted Agent profile Β· Cumbria
Verified
Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more
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1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
- Hackney & Leigh Keswick11 Bank Street, CA12 5JY259 reviews Β· 259 on Google (4.9)5 in the last 90 days
- Hackney & Leigh Kendal100 Stricklandgate, LA9 4PU201 reviews Β· 201 on Google (4.6)4 in the last 90 days
- Hackney & Leigh Grange Over SandsMain Street, LA11 6DP186 reviews Β· 119 on Google (4.7)5 in the last 90 days
- Hackney & Leigh CarnforthMarket Street, LA5 9BT176 reviews Β· 176 on Google (4.8)2 in the last 90 days
- Hackney & Leigh ArnsideThe Promenade, LA5 0HF167 reviews Β· 167 on Google (4.8)0 in the last 90 days
- Hackney & Leigh Penrith6-8 Corn Market, CA11 7DA117 reviews Β· 117 on Google (4.9)9 in the last 90 days
- Hackney & Leigh WindermereEllerthwaite Square, LA23 1DU67 reviews Β· 67 on Google (4.5)1 in the last 90 days
- Hackney & Leigh Kirkby Lonsdale3 Market Square, LA6 2AN25 reviews Β· 25 on Google (4.4)0 in the last 90 days
- Hackney & Leigh Ulverston30 Queen Street, LA12 7AF5 reviews Β· 5 on Google (3.6)3 in the last 90 days
- Hackney & Leigh AmblesideRydal Rd, LA22 9AW1 reviews Β· 0 on Google0 in the last 90 days
Reviews on Google
Showing 1,134 reviews on Google only. Show every review
Google5/5
GoogleJust one viewing. Prompt and courteous.
Agent replied Β· 28 May 2023
Many thanks for your review Tim, do get in touch if we can help you further.
5/5
GoogleThe people in here couldn't be nicer, they're always friendly and helpful.
Agent replied Β· 23 November 2024
Thank you for your review. Our customer service is very important to us
5/5
GoogleRating only, no written review.
4/5
GoogleOn dealing with the recent sale of our property, we found the staff at Hackney and Leigh to be courteous and efficient at all times.
Agent replied Β· 28 July 2023
Thank you Ruth, we were delighted to be able to assist you.
5/5
GoogleExcellent agency. A rare find. Great customer service and consummate professionals. Helen at the Grange office was outstanding - super efficient and very helpful, patient and knowledgeable . Donβt go anywhere else for any and all property needs .
Agent replied Β· 28 July 2023
Thank you for kind words. Enjoy Manchester!
5/5
GoogleMy partner and I bought our first and hopefully forever home from Hackney & Leigh. We were unsure of the process at times but the team guided us on exactly what to do. Very pleasant and enthusiastic team. Thank you for all your help.
Agent replied Β· 28 July 2023
Thank you Dawn. We are always here to help and guide you through the process.
5/5
GoogleWe were on a holiday when we've got an email from an another agency which said we did not get the house that we've applied for, even tho we started the whole process 1,5 month ago. We were kinda in a panic, when we found a great let, from β¦
Agent replied Β· 7 July 2023
Thank you very much for your review!
5/5
GoogleStraightforward and hassle free all round!
Agent replied Β· 7 July 2023
Thank you Chris!
5/5
GoogleExcellent service. From the initial valuation, through to marketing, viewings and closing the sale, they were consistently on the ball and communicative. Definitely recommend!
Agent replied Β· 7 July 2023
Thank you for your recommendation Jane!
5/5
GoogleTop customer service. Super responsive and friendly comms and prepared to go the extra mile (literally - I had the keys to my new house delivered to my place of work today by Elaine). Thanks to the whole team for helping with my purchase π β¦
Agent replied Β· 7 July 2023
Thank you Tom, we really appreciate you leaving a review!
5/5
GoogleAfter a terrible experience with previous estate agents, I should say hackney and Leigh have been marvellous. Wonderful staff members. Equal credit goes to the landlord.
Agent replied Β· 7 July 2023
Thank you Yaseen, we appreciate such a lovely review!
5/5
GoogleWe were extremely impressed by the friendly and efficient staff at the Carnforth office as we rented a property for the first time. They took care to explain things clearly and we found the whole experience very positive. Thanks!
Agent replied Β· 7 July 2023
Thank you Wendy, we really appreciate your review!
4/5
GoogleHelpful and pleasant staff...
Agent replied Β· 5 July 2023
Thank you Sandie, we really appreciate the review :-)
5/5
GoogleWithout doubt, if it had not been for the understanding and patience of Mark Hadwin, we would not have bought our 'perfect' house. We cannot speak too highly of Mark, and his company. Superb, and thanks.
Agent replied Β· 28 July 2023
Thank you for your review, we hope you enjoy your perfect home :-)
5/5
GoogleChoosing Hackney & leigh to sell our property was certainly a positive move, good knowledge of the area, very pro active staff. I would not have any hesitation in recommending them.
Agent replied Β· 28 July 2023
Thank you for positive words. Best Wishes
5/5
GoogleI rented through Lawrence Antony for four years and never had any problems with them. Any maintenance problems were dealt with quickly and staff were always pleasant and helpful whenever I got in contact with them. Couldnβt recommend them highly enough.
1/5
GoogleUnreliable asked for someone to ring me back 4 times and they failed to do so we canceled hotels twice very embarassing for us
4/5
GoogleFriendly, helpful and professional assistance in organising our house purchase. Prompt replies to emails. Easy to organise visits. Thank you.
5/5
GoogleWe were very impressed by the Windermere office of Hackney and Leigh throughout our sale. They were helpful, professional and friendly, at all times. They were very proactive right throughout the process, and very supportive at the end.
5/5
GoogleWe purchased a property through Hackney & Leigh. Whilst serving the interests of their clients they were also able to address our needs with regards to resolution of some covenant issues through some pragmatic smoothing of channels of communication. They are clearly well connected and use this for everyone's benefit.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
- Branch Gold Award (2)EA Masters 2021
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 2019
2019 3 Gold across two branches The British Property Awards 2019 winners
- GoldThe British Property Awards 2019: Regional Estate Agent, North West (Cumbria)Windermere
- Local Gold (2)The British Property Awards 2019
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Want Hackney & Leigh to help?
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Questions about Hackney & Leigh
Which Hackney & Leigh office has the most reviews?
Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
Where are the Hackney & Leigh offices?
The 10 Hackney & Leigh offices, by town:
- Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
- Arnside: The Promenade, Arnside, LA5 0HF
- Carnforth: Market Street, Carnforth, LA5 9BT
- Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
- Kendal: 100 Stricklandgate, Kendal, LA9 4PU
- Keswick: 11 Bank Street, Keswick, CA12 5JY
- Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
- Penrith: 6-8 Corn Market, Penrith, CA11 7DA
- Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
- Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.
