5/5
Friendly & efficient and a pleasure to do business with.
Agent replied · 7 July 2023
Thank you Phil!

Trusted Agent profile · Cumbria
Verified
★★★★★
1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
Showing 1,134 reviews on Google only. Show every review
5/5
Friendly & efficient and a pleasure to do business with.
Thank you Phil!
5/5
Excellent and outstanding professional service and nothing too much trouble.
Thank you very much George
5/5
First class service....if only all businesses could be this customer focused.
Many thanks for your review Stephen!
5/5
Great service, efficient and always available to assist us during the process.
Thank you for your review Emma
5/5
Thank you for an excellent service, with good communications, friendly but professional staff who cover a wide area.
Thank you Dorothy
5/5
I couldn't have been more impressed with their service while selling my flat, this was my first experience selling a property and the bar has been set very high.
Thank you for your review Daisy
5/5
We found all the staff at Hackney & Leigh to be friendly and efficient. A very professional service whilst maintaining a warm and informal approach.
Thank you Simon!
5/5
We were very pleased with the level of service and care we received during the sale of our house recently. We would highly recommend the Hackney & Leigh team.
Many thanks Andrew
5/5
Excellent service! Efficient, clear communication combined with a strong, pro-active approach to ensuring all parties in the transaction are kept up to date. This experience as a 'buyer' means we will certainly recommend Hackney&Leigh and use them ourselves when selling a property in the area.
Thank you for your review!
5/5
Hackney and Leigh have a bright and welcoming office in Keswick and its street presence inspires confidence. Nick Elgey was an easy and efficient man to deal with, and although two buyers dropped out, by giving a fair valuation, my property was sold in a reasonable time.
Thank you for your review John
5/5
Rating only, no written review.
Thank you Martin
5/5
A very professional and efficient team at the Keswick office. Excellent service.
Thank you for your review!
5/5
Thoroughly professional. Friendly and extremely helpful in helping walk you through the whole process. Would recommend them to anyone
Thank you David!
5/5
Rating only, no written review.
Many thanks for your feedback Rob
5/5
Rating only, no written review.
Many thanks Beverley
5/5
Rating only, no written review.
Many thanks for your review Kearon
4/5
Rating only, no written review.
5/5
Rating only, no written review.
Thank you Helen
4/5
Rating only, no written review.
Thank you for your review Rebecca.
5/5
Always helpful .
Thanks Jenny!
5/5
Friendly and helpful as ever.
Thank you Claire!
5/5
From start to finish great advice, regular updates and contact. All the staff were a pleasure to deal with. Professional through and through.
Many thanks for your review Hayley
5/5
Hackney and Leigh Estate agents have offered a great professional service, through out a very stressful time, we would definitely recommend them in the future.
Many thanks for your feedback Louise!
1/5
As I'm not a tenant of this agency I was clearly ignored by them having a problem with their contractors just before Xmas. Thank you for a "wonderful present" from you in the most suitable time.
Dear Agat, Sorry to hear you had an issue with a contractor attending a neighbouring property, if you would like to email: lettings@hackney-leigh.co.uk we will do our best to look into the issue for you. Kind Regards Jo
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 20222022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 20192019 3 Gold across two branches The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hackney & Leigh a message.
Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
The 10 Hackney & Leigh offices, by town:
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.