Trusted Agent profile · Cumbria
Verified
★★★★★
1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
Showing 1,134 reviews on Google only. Show every review
5/5
GoogleWe are so grateful for the support we received from Ellie when buying our first home. We had been looking for a house for a few years and can honestly say the service was outstanding! Would highly recommend.
Many thanks Elizabeth
5/5
GoogleReally excellent service from Ruth and Chris from viewing to completion. We were buyers making a long-distance move, and their communication throughout was excellent, helping reassure all in the chain that things were progressing well. …
Thank you for your review!
5/5
GoogleRuth and the team are great. They were really accommodating with our purchase, from offering virtual walk arounds (FaceTime), through helping us get viewings booked around our schedules and offering advice and help right until the purchase …
Many thanks Dean
5/5
GoogleAn really decent customer serving Estate Agency ... Great communication and optimistic vision of how to promote the property ... They went above and beyond ... and all remotely ... arranging cleaning and grass …
Thank you very much!
5/5
GoogleExcellent service from Chris and Ruth, from valuation to completion of sale. The marketing of the property was first class. They handled all the viewings for us and kept us informed every step of the way. We certainly recommend the Penrith branch of Hackney and Leigh and would definitely use them again if we were to sell in the future.
Many thanks for your review Irene
5/5
GoogleThanks to Hackney and Leigh for an excellent service to sell my lake district cottage. Also the photography for advertising the cottage was flawless, thankyou for making the process appear effortless. Nick, Simon, Chris and Ruth are all …
Many thanks for your review Lynne
5/5
GoogleFound both Nick and Simon at the Keswick office very professional and proactive in dealing with the sale of our property. …
Many thanks Gary!
5/5
GoogleFor us, Nick stepped into a difficult situation with a collapsed chain. We were a very frustrated seller. He personally took the case, reassured us, repriced the house (increasing valuation by £20,000), leveraged his network of …
Many thanks for your review Jen
5/5
GoogleRuth has gone above and beyond to support us through selling our house. She has been key in the smooth communication between our buyer, seller, solicitor and us. She is approachable and nothing was too much bother for her. All of this …
Thank you!
5/5
GoogleHackney Leigh Penrith have been efficient, professional and supportive throughout the process of my property purchase. …
Thank you!
5/5
GoogleWe have sold three cottages with Hackney and Leigh in Keswick over the last five months and all sales have gone through incredibly smoothly in what has been a hectic and fast paced market to sell. Nick's team are professional, dedicated, …
Thank you very much
5/5
GoogleFantastic service from Nick and his team from initial consultation / valuation to completion. At all stages we found them to be totally professional and the quality of the …
Many thanks John
5/5
GoogleI used Hackney and Leigh Keswick office to sell my home in Portinscale at the end of 2020. Nick and the team did an excellent, professional job and introduced potential purchasers within days. Their excellent advice and help from …
Many thanks for your review Barry
5/5
GoogleWhen you are the buyer you have no choice around the estate agent you are dealing with. How fortunate we were to have the pleasure of this being Hackney & Leigh. The support, advice and guidance was exceptional from start to finish. Quick …
Thank you Kate!
5/5
GoogleNick, Simon and the team were absolutely brilliant in helping my Brother and I sell our Grandfather’s home. It was not wholly straight forward as initially thought, but the team kept us involved, updated and helped to progress things where …
Thank you Mike
5/5
GoogleBoth Simon and Nick at Hackney and Leigh in the Keswick branch have been excellent during our whole sale process. We delayed our sale numerous times but Nick kept in touch the whole time until we were ready and then provided a fast and …
Many thanks!
5/5
GoogleWe could not be happier with the service provide by Hackney & Leigh for both selling and buying a property this year. Nick, Simon and the whole team are really approachable and we really appreciated the clear communication and excellent …
Many thanks Simon!
5/5
GoogleNick, Simon and the whole team were a pleasure to deal with. They provided an excellent professional service for both selling our house and subsequent purchase of our next home, so experiencing both elements of their services. …
Thank you George!
5/5
GoogleSimon and Nick at Hackney and Leigh in Keswick did a great job of selling our house - they were sure of their valuation although it was not easy to value and at the upper limit of what we hoped to achieve and spared no expense or effort in …
Thank you for your review Michael!
5/5
GoogleHi, Hackney & Leigh recently dealt with the sale of my late uncles property in Keswick, from Nick who came out for the initial valuation and Simon who I have dealt …
Many thanks for your review Jackie
5/5
GoogleThanks again to Simon for his professionalism throughout our recent property purchase. The communication was superb. I would recommend Hackney and Leigh to anyone looking to buy or sell property in Keswick. …
Many thanks for your review Matt
5/5
GoogleI chose Hackney & Leigh to sell my Lake District home as over the last year or two I had seen their signs popping up everywhere. I knew immediately I met Nick that he had vast experience and expertise in selling which gave me great …
Many thanks for your feedback Barry
5/5
GoogleI recently sold my house with Hackney & Leigh and I found their help, advice and guidance excellent from the start of the process to the final week. As I hadn't sold a house before, I did need plenty of guidance, and Nick, Simon and Chris …
Many thanks for your review Jane!
5/5
GoogleWe have just had the most seamless house purchase we could have wished for, largely thanks to Simon and the wonderful team at the H&L Keswick office. Simon has been consistently professional, fair and honest throughout. He has always been …
Many thanks for your review Ruth
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 20222022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 20192019 3 Gold across two branches The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hackney & Leigh a message.
Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
The 10 Hackney & Leigh offices, by town:
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.
