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Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more

4.7

★★★★★ Excellent

1,202 reviews across 10 offices and 2 platforms

www.hackney-leigh.co.uk

Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,134

Reviews on Google

All 10 offices

Trustpilot logo

67

Reviews on Trustpilot

All 10 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,134 reviews on Google only. Show every review

5/5

Google

We had an excellent experience when purchasing a property in Keswick. Simon was our key contact and he was always incredibly accommodating with any requests to view the property as well as when we needed more information. He was responsive, returned calls and maintained communication throughout. I would highly recommend them based on our experience.

Dee · 24 October 2024 · Hackney & Leigh Keswick

Agent replied · 8 November 2024

Dee, many thanks for your positive comments on our service and we are pleased to have assisted you with the purchase.

5/5

Google

We chose Hackney and Leigh because of their locality in Keswick and their reputation of being UK Estate Estate Agent of the year 2023. They are now double gold winners for 2024! …

Marilyn · 18 October 2024 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Marilyn thank you for your detailed review and we appreciate the range of positive feedback that you have provided.

5/5

Google

Simon at Hackney & Leigh provide us with five star treatment during our purchase of property in the Lake District. He was available, knowledgeable, and accommodating with our needs as international buyers. The presentation of the property …

AngelaS · 18 October 2024 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Angela, we are grateful for your comments on the quality of our service.

5/5

Google

Dealing with Nick and Simon is very straightforward, they are absolutely up to speed with developments in the housing market in Keswick and surrounding areas, finger on the pulse, excellent advice freely given which resulted for us in a …

Robert · 18 October 2024 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Thank you so much for your wonderful review Robert and we are delighted that you have been pleased with our service.

5/5

Google

Simon and the team at Hackney and Leigh Keswick, provided us with an outstanding level of service. The sale of our property was handled professionally throughout the whole …

Geraldine · 18 October 2024 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Thank you for your positive feedback on our service Geraldine. We very much appreciate this and we are pleased to have assisted you.

5/5

Google

We have just exchanged contracts for a house for sale through Hackney and Leigh. We have had an excellent experience with Simon in sales. He has been easy to contact, polite and friendly, and has kept us informed throughout the purchase. …

Richard · 18 October 2024 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Richard, it has been a pleasure to assist you and we are delighted with your comments on our service.

5/5

Google

We've just had a seamless experience with Hackney & Leigh purchasing our first home in Keswick. Simon really supported us as first time buyers, securing us the property in just over 2 months from offer to completion. He's always been …

Josh · 18 October 2024 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Josh, thank you for all of your complimentary remarks on our service. It has been a pleasure to assist you with your house purchase.

5/5

Google

We have recently sold our house in Kendal via H & L and would like to express our gratitude for the wonderful service we received. The support we received was excellent from the very beginning, through the valuation process, property …

Geoff · 18 October 2024 · Hackney & Leigh Kendal

Agent replied · 26 November 2023

Many thanks for your review

5/5

Google

Firstly, selling a property can be very stressful for anyone, however our experience with the staff at Hackney & Leigh (Kendal) has been exactly the opposite. The whole process right from the start has been nothing short of excellent. …

Rick · 18 October 2024 · Hackney & Leigh Kendal

Agent replied · 26 November 2023

Many thanks for your review Rick

5/5

Google

We dealt with the Kendal Hackney & Leigh branch as the buyers and we were very impressed by their professionalism and customer service. They were friendly, knowledgeable and responsive to numerous queries we had and they finished off with a …

Richard · 18 October 2024 · Hackney & Leigh Kendal

Agent replied · 27 August 2024

Many thanks for your review Richard

5/5

Google

I would highly recommend Hackney & Leigh Kendal, from the moment I met Keira I knew my property was in safe hands. It had previously been on the market for 12 months with very little interest. …

Eloise · 18 October 2024 · Hackney & Leigh Kendal

Agent replied · 27 August 2024

Many thanks for your review Eloise!

5/5

Google

Our property was originally on the market at a set price and with previous estate agents and no advice it was dropping fast and getting nowhere. …

Melissa · 18 October 2024 · Hackney & Leigh Kendal

Agent replied · 27 August 2024

Hello Melissa, Thank you so much for leaving us this fabulous review - Keira and Ellie, and the team, are all so thrilled you and Ross were able to sell so quickly with us, … More

5/5

Google

We had the fabulous Jill & Jane look after us during our process, and from the very beginning both of them were professional, informative yet friendly and supportive. Meeting Jill in person when she first visited to value our property put us totally at ease and we trusted her straight away, this was the same throughout our communication with her. Both ladies kept us right every step, giving their honest and knowledgeable advice. Thank you again!

Anouska · 16 October 2024 · Hackney & Leigh Penrith

Agent replied · 24 March 2026

Thank you for the review Anouska. Been our pleasure working with you.

5/5

Google

I contracted Hackney & Leigh to deal with my house sale. All aspects of the sale were handled in a professional and friendly manner. The valuation was reasonable, photographs were excellent and viewings were conducted by staff. Jane and Jill were both particularly helpful with liaison and advice to smooth what was at times a stressful and lengthy (in my case) conveyancing procedure.

Alison · 16 October 2024 · Hackney & Leigh Penrith

Agent replied · 25 October 2024

Thank you Alison for your lovely review. It's been a pleasure to work with you with your house sale. All the very best.

5/5

Google

We approached H&L a number of times during our property search in Cumbria. Most often, our enquiries were addressed to the Keswick office & we found the whole team (& Simon in particular) to be very kind, knowledgeable, courteous & …

Tiffany · 16 October 2024 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Many thanks for your review Tiffany

5/5

Google

We purchased a house with Hackney and Leigh and whilst we hit some speed bumps in terms of the sale and length of time (probate and certification delays), Hackney and Leigh supported us the whole way, Simon was always there to talk things …

Sara · 16 October 2024 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Many thanks for your review Sara.

5/5

Google

When it came to the sale of my late uncles’ house, we selected Hackney and Leigh due to their excellent marketing and sales support. Living a significant distance away from The Lake District at the time of the sale, it was very important to …

Ian · 16 October 2024 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Many thanks Ian

5/5

Google

Excellent service and help guiding me in my search to find a place to live. Responded to emails quickly and effectively. Always helpful and always friendly with no pressure but answering questions and going out of their way to respond …

S · 15 October 2024 · Hackney & Leigh Penrith

Agent replied · 31 December 2023

Many thanks for your review

5/5

Google

Selling my home through Arnside Hackney&Leigh has been a positive experience. My agent, Leigh, was friendly and helpful, with good professional advice. From the moment I met her, after Laura had initially visited my home, Leigh was …

Irene · 15 October 2024 · Hackney & Leigh Penrith

Agent replied · 31 December 2023

Many thanks Irene

5/5

Google

I recently placed my property with Hackney & Leigh, Keswick office, in what I'd expected to be a difficult period in which to sell. Simon and Nick handled the sale, and their knowledge of the local market allowed me to position the …

Tony · 8 October 2024 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Many thanks Tony

5/5

Google

The sales team at Hackney & Leigh Kendal did a great job all the way through from initial enquiry, viewing, presale to purchase. Any questions I had were answered diligently and the whole process was conducted professionally. There is …

Andrew · 4 October 2024 · Hackney & Leigh Kendal

Agent replied · 26 November 2023

Many thanks Andrew

1/5

Google

I would not recommend Hackney & Leigh under any circumstances. There are significantly better and more professional estate agents available in Kirkby Lonsdale. Hackney & Leigh from start to finish of the whole process simply lacked the necessary professionalism, courtesy and overall customer service you would expect of a well established estate agents. The team at Kirkby Lonsdale constantly failed to keep me informed of the progress of my property sale: especially concerning enquiries from our buyers. They failed to answer direct questions via email & instead answered with the generic catch all of 'we can only apologise'. Under the banner of 'you just couldn't make it up...' - they even failed to inform me the sale had not completed on the agreed date (due to them failing to pass on queries the buyers had asked, which had not been forwarded to me and thus were unanswered). I had to call them the following day to find out what happened. "We can only apologise" (again) was their inadequate response. In summary: I would 100% not recommend - there are better, more professional and more effective estate agents around.

Stuart · 25 September 2024 · Hackney & Leigh Kirkby Lonsdale

5/5

Google

Great support from start to finish from the sales team for my parents sale/purchase. They really kept the process on track and managed the complexities of a chain. Particular thanks to Ellie & Shannon

Penny · 16 September 2024 · Hackney & Leigh Kendal

Agent replied · 27 August 2024

Thank you Penny, we do hope mum and dad have settled in well.

5/5

Google

Keira, Hayley, Ellie and the team at Hackney & Leigh in Kendal have been amazing from start to finish during the process of selling my home. The initial meetings with Keira were enormously helpful and constructive, the photos and sales particulars were of a very high quality, and the tenacity of Hayley and Ellie in getting the sale to exchange of contracts was very much appreciated. Thank you guys.

Amanda · 16 September 2024 · Hackney & Leigh Kendal

Agent replied · 27 August 2024

Thank you for the feedback. We do hope that you have settled in well in North Yorkshire.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.

EA Masters winners in two years, the group and its branches: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.

British Property Awards winners in two years, the group and its branches: 2018, 2019.

British Property Awards by year, 2018 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Hackney & Leigh

Which Hackney & Leigh office has the most reviews?

Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.

Where are the Hackney & Leigh offices?

The 10 Hackney & Leigh offices, by town:

  • Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
  • Arnside: The Promenade, Arnside, LA5 0HF
  • Carnforth: Market Street, Carnforth, LA5 9BT
  • Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
  • Kendal: 100 Stricklandgate, Kendal, LA9 4PU
  • Keswick: 11 Bank Street, Keswick, CA12 5JY
  • Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
  • Penrith: 6-8 Corn Market, Penrith, CA11 7DA
  • Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
  • Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?

Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.

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