Trusted Agent profile · Cumbria
Verified
★★★★★
1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
Showing 1,134 reviews on Google only. Show every review
5/5
GoogleWonderful team at Hackney And Leigh Grange, especially Helen , Tracy and Mark, thank you so much, James & jackie
Thank you for your kind words, we hope you are now settled in your new home. Best Wishes, Hackney & Leigh, Grange.
5/5
GoogleExcellent, professional service. Good communications, particularly with Helen and Tracy who both made the whole process as smooth as possible
Thank you Julie, we got there eventually! We hope you have an easy move and get settled in to your new home in due course. Best Wishes, Mark, Helen, Tracy, Sarah & Sue.
5/5
GoogleRating only, no written review.
Thank you for your 5 star review, this is much appreciated. Best Wishes The Grange Team
5/5
GoogleHave used Hackney & Leigh for around 20 years! Both lettings and sales. Always very helpful and knowledgeable of the local market. A special shout out to Helen Hadwin for all her support!
Hi Lucien Thank you for your kind words, it has been a pleasure to do business with you over the years. Best Wishes for the future. Helen, Mark, Tracy & Sarah.
5/5
GoogleThe staff at Hackney and Leigh particularly Mark, Helen and Tracy made our selling and buying process so much easier. Nothing was too much trouble for them to look into or chase up. I would recommend using them to anyone.
Thank you for your lovely review. It has been a pleasure to help you sell and buy your properties. We hope you get settled in soon. Thank you for the biscuits, they were delicious.
5/5
GoogleI have been more than satisfied with this service. Claire and Tilda were excellent in keeping me informed of progress with my sale: they were professional, courteous and prompt and I would have no hesitation in using the services of Hackney & Leigh again.
Thank you for your lovely review! It has been a pleasure working with you, thank you for offering us the opportunity to sell your lovely home and of course we wish you all the best for the future.
5/5
GoogleRating only, no written review.
Thank you for your review, we really appreciate your feedback!
5/5
GoogleVery helpful and friendly staff especially Shannon, Hayley, Cladia and Maurice made buying our house a great experience.
Thank you very much for the kind review.
5/5
GoogleBrilliant !helpful and friendly staff all very supportive with the sale of the house ,highly recommend Hackney and leigh Carnforth to anyone thinking of selling their property.
Many thanks for your review, we wish you all the luck in the future. From all of us at Hackney & Leigh.
5/5
GoogleWe have today 6 Jan 2025 completed on the sale of my late parents home and my home as a child. It holds a lot of precious memories. The team at hackney &Leigh have been vety professional, helpful and very supportive through the process of selling my home. I would highly recommend them to anyone looking to sell a property in the area, they have a great local knowledge of the surrounding area . So to Kirsty Laura and Imogen I say thankyou very much for everything you have gone above and beyond for me. I wish you all the best for 2025 . Jayne
Thank you for your kind feedback, Jayne! We’re so pleased to hear that we were able to provide the support, professionalism, and local knowledge you needed during the sale of your property. It was a pleasure working with you, and we truly appreciate that selling a home is about much more than just bricks and mortar, especially when it holds so many precious memories. Thank you for your heartfelt recommendation, it really means the world to us. Wishing you all the best for 2025, and please don’t hesitate to reach out if we can assist you in the future. Best regards, Kirsty, Laura & Imogen Carnforth Hackney & Leigh
5/5
GoogleSold our house in record timing - found the perfect buyers and were generally a joy to deal with. We wouldn't recommend anyone else now.
Thank you so much Sally & Tim, we are so pleased to be part of the sale of your property and we wish you the best of luck with your new venture.
5/5
GoogleAbsolutely incredible. Sold our house within a few days. Rock solid professionalism, lovely service and one of the best prices around. Will definitely list with this team again.
Thank you so much Tim and Sally, we are so pleased to be part of the sale of your property and we hope we can work with you again in the future.
5/5
GoogleThe team at the Windermere office were approachable and they provided friendly and professional support from the moment we placed our property with them through to the sale. Would highly recommend
5/5
GoogleRating only, no written review.
5/5
GoogleHackney & Leigh, both Carnforth and Arnside offices, were all very friendly and efficient in dealing with the sale of our property. I would highly recommend their services.
Thank you so much for your wonderful feedback Louise! We're thrilled to hear that you found our Carnforth and Arnside teams both friendly and efficient throughout the sale of your property. It was a pleasure working with you, and we’re grateful for your recommendation. If you ever need assistance again in the future, don’t hesitate to reach out. Best wishes from all of us at Hackney & Leigh!
1/5
GoogleI wish I could give zero!
1/5
GoogleI wish I could give zero!
5/5
GoogleBuying via Hackney & Leigh Kirkby Lonsdale was incredibly smooth and hassle-free. Would definitely recommend.
Thank you for your feedback, we really appreciate this and wish you all the best for the future.
5/5
GoogleAfter deciding to sell got quotes from 4 local agents. 2 valuers impressed me with their knowledge and attitude but went with Keira and H&L because of their greater local coverage and our type of property. Maurice and Gail were great with the viewings. Ellie and Shannon kept us updated. We had thought of trying to sell privately, but I'm really glad we used an agent. House sales seem more complicated and fraught than when we last bought over 20 years ago and Keira's cool head and professionalism helped keep us on track and sane through all the hurdles. Thank you all.
Thank you for the feedback. Sometimes it isn’t easy but we got there in the end.
5/5
GoogleOutstanding, professional and responsive service. Keira Evans, the Office Manager and Property Valuer, who led the team, was incisive and demonstrated her highly professional skills when dealing with our recent sale. Supported by her amazing team including Ellie Graham who answered all our queries quickly and efficiently. Why would you choose any other estate agent to buy or sell your property?
Many thanks for your kind review, Sue and Chris!
5/5
GoogleThe lettings team at Hackney & Leigh have been excellent in fulfilling our dream of relocating to the Lake District. The speed and efficiency of the process from seeing the listing we were interested in all the way through to moving into the property met our timescales perfectly. James has always been quick and knowledgeable when answering any questions we've had, and Jana, who we met during the key handover, was very polite and provided us with everything we needed. Leaving the office in Grange-Over-Sands, we felt reassured that the team would look after our interests for the future.
Thank you for your lovely review Nick. We hope you're enjoying the Lake District, especially now that the sun has come out!
5/5
GoogleWe sold our house through Hackney & Leigh last month. From start to finish the service we received was first class. The photographer who did the fabulous brochure & all the staff in the office were so lovely, helpful, efficient &, very approachable. Even after we sold, subject to contract they carried on working tirelessly to make sure our sale went through smoothly. We found out more from them than our solicitor. We were kept updated every step of the way, I highly recommend them & would absolutely use them if we were moving again.
Thank you for your review Joanne!
5/5
GoogleWe experienced excellent service from start to finish from all at Hackney & Leigh who were involved in the sale of our family house. From the initial visit and quotation by Elaine through the marketing, sale and completion of the process, all members of staff were helpful, friendly, professional and supportive. The photographer they used captured the house and garden at its very best. Special thanks to Maurice and Gail who did such a good job of showing the house and to Ellie and Shannon for their hard work and meticulous work behind the scenes and the brilliant way in which they communicated with us. We would definitely recommend Hackney & Leigh.
Thank you for your kind review Kathryn.
1/5
GoogleMy review is based on fact and my personal experience of using this company whilst looking to Rent a commercial unit for the purpose of running a cafe. Communications were very poor from the start and throughout the process of enquiring …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 20222022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 20192019 3 Gold across two branches The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
The 10 Hackney & Leigh offices, by town:
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.
