5/5
GoogleHackney and Leigh Penrith were excellent with the sale of our house. Very professional and I cannot recommend them highly enough.
Agent replied · 27 August 2024
Many thanks for your review Barbara!
Trusted Agent profile · Cumbria
Verified
Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more
★★★★★
1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
- Hackney & Leigh Keswick11 Bank Street, CA12 5JY259 reviews · 259 on Google (4.9)5 in the last 90 days
- Hackney & Leigh Kendal100 Stricklandgate, LA9 4PU201 reviews · 201 on Google (4.6)4 in the last 90 days
- Hackney & Leigh Grange Over SandsMain Street, LA11 6DP186 reviews · 119 on Google (4.7)5 in the last 90 days
- Hackney & Leigh CarnforthMarket Street, LA5 9BT176 reviews · 176 on Google (4.8)2 in the last 90 days
- Hackney & Leigh ArnsideThe Promenade, LA5 0HF167 reviews · 167 on Google (4.8)0 in the last 90 days
- Hackney & Leigh Penrith6-8 Corn Market, CA11 7DA117 reviews · 117 on Google (4.9)9 in the last 90 days
- Hackney & Leigh WindermereEllerthwaite Square, LA23 1DU67 reviews · 67 on Google (4.5)1 in the last 90 days
- Hackney & Leigh Kirkby Lonsdale3 Market Square, LA6 2AN25 reviews · 25 on Google (4.4)0 in the last 90 days
- Hackney & Leigh Ulverston30 Queen Street, LA12 7AF5 reviews · 5 on Google (3.6)3 in the last 90 days
- Hackney & Leigh AmblesideRydal Rd, LA22 9AW1 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 1,134 reviews on Google only. Show every review
Google5/5
GoogleWe have found the selling process with Hackney & Leigh extremely positive. Nick was initially very informative and timely in creating details; the photography and virtual tour were fabulous; and Jane has kept us well informed at every stage. We had every confidence in viewings being conducted by Hackney & Leigh.
Agent replied · 11 November 2024
Thank you Margot for your review. We are pleased that you found the process positive. We wish you all the best.
5/5
GoogleVery professional approach and friendly service.They kept me informed at all times during the sale and were able to give guidance when appropriate. I would highly recommend this estate agents
Agent replied · 24 March 2026
Thank you Ian for your kind words and review. We have enjoyed working with you, and wish you all the very best for the future.
4/5
GoogleReally good at keeping me informed and helping negotiate along the way as matters cropped up - as they seem to do when buying a house. Helpful from first viewing to collecting my keys a super thorough approach. Thank you Hackney And Leigh team.
Agent replied · 24 March 2026
Thank you so much for the review Sarah, we are delighted to have been part of your house purchase and wish you all the very best for the future.
5/5
GoogleProfessional, friendly service from start to finish. The best I've dealt with in Cumbria!
Agent replied · 24 March 2026
Thank you Piers for the amazing review. It’s been our absolute pleasure working with you, and wish you all the very best for the future.
5/5
GoogleGreat estate agent to use not only for selling but buying as well . So nice to be able to walk in and talk to the team in grange . Who are all lovely and friendly whilst always professional. I would highly recommend Hackney and Leigh
Agent replied · 23 November 2024
Thank you Leah for your lovely review. Best wishes for the future.
5/5
GoogleExcellent and friendly service. Support in trying times and always there for us.
Agent replied · 23 November 2024
Thank you for your kind words and thank you for selling and purchasing through ourselves. Best Wishes, the Grange Team.
5/5
GoogleA fantastic experience dealing with Hackney & Leigh. Very professional and friendly throughout and nothing was to much trouble. Helen was very helpful and communicated very well!
Agent replied · 23 November 2024
Thank you for your kind words, we hope you get settled in to your new home soon.
5/5
GoogleHackney & Leigh were an island of professional helpfulness in a sea of useless professionals when we sold a property with them recently. I can't thank them enough for the job they did and the efforts they went to. Faultless.
Agent replied · 23 November 2024
Thank you for your kind words, Robert, in what should have been an easy transaction. We got there in the end. Best Wishes, Mark, Helen, Tracey & Sarah.
5/5
GoogleI would like to thank the Grange Office for all their hard work in getting my sale and purchase through to an exchange. Their help has been fabulous. Helen has been especially helpful.
Agent replied · 23 November 2024
Thank you for your lovely review and thank you for selling and purchasing through ourselves. Hope you get settled in to your new home soon. Best Wishes Mark, Helen, Tracy & Sarah
5/5
GoogleAn amazing experience with Hackney & Leigh (Grange over Sands) with a very professional team. Tracy, Helen & Mark were very helpful in everyway as was Caroline and we would recommend them to anyone selling or buying a property. Thank you to you all.
Agent replied · 23 November 2024
Thank you for your lovely words, it was a pleasure to help you sell your beautiful home and to buy your new home which we look forward to seeing when all refurbished. Best Wishes Mark, Helen, Tracy and Sarah
5/5
GoogleHackney & Leigh in Grange-over-Sands were very helpful throughout our house purchase process, and gave friendly advice over the phone. We were particularly grateful to Helen, the Office Manager, who was a great point of contact.
Agent replied · 23 November 2024
Thank you for your super review. We hope you enjoy your new home and we can’t wait to see the finished product in due course. Best wishes, Mark, Helen, Tracey and Sarah.
5/5
GoogleWe have just bought a property through Hackney & Leigh’s Grange office and the staff have been amazing. Helen and Tracy have been really helpful, supportive and professional throughout the process. We wouldn’t hesitate to recommend them!
Agent replied · 23 November 2024
Thank you Stephanie for your kind words, you worked just as hard to push this sale through. We hope you will soon get settled in, pop in an see us anytime. Best Wishes, Helen, Tracy, Mark & Sarah.
5/5
GoogleHaving just purchased a property via Hackney and Leigh we have found them to be excellent estate agents. Friendly, helpful and informative as well as efficient. In particular we have had excellent service from Mark and Helen. Many thanks.
Agent replied · 23 November 2024
Thank you for your fantastic review, we hope you get settled in your new home soon. Bet Wishes. Mark, Helen, Tracey & Sarah.
5/5
GoogleRating only, no written review.
5/5
GoogleSold our house in 24 hours of going on the market. Excellent service.
Agent replied · 23 November 2024
Thank you for your 5* review, it was a pleasure to do business with you and for your sale to go through so smoothly.
4/5
GoogleAlways helpful and supportive
Agent replied · 26 August 2024
Thank you so much for your review, Susan! Please do let us know if there's anything we can do to improve?
5/5
GoogleI bought a house through them a couple of years ago. They were great to deal with, always helpful and polite
Agent replied · 26 August 2024
Thank you so much for your review, James - we hope your house has become truly home 😄 …
5/5
GoogleIn my experience of letting and selling my property the team jn the Grange branch of Hackney and Leigh were always helpful, professional and friendly. They always tried their best to help if there was a problem. They are a great and set to team Hackney and Leigh!
Agent replied · 26 August 2024
Many thanks for your review Heather
5/5
GoogleI would not hesitate in recommending Hackney and Leigh Grange over Sands. Helen has always responded quickly, and has without doubt, gone above and beyond in an extremely professional and helpful manner.
Agent replied · 24 March 2026
Thank you for leaving us your lovely 5* review. Best wishes, Helen, Mark, Tracy & Sarah
5/5
GoogleThe team responded to my requests very promptly and were always polite. I would recommend them.
Agent replied · 24 March 2026
Thank you for your kind words. Regards, the Grange team.
5/5
GoogleBrilliant! H & L took over when others were failing. They never lost sight of their task, kept us informed all the way and brought the sale over the line. Special thanks to the Grange team Mark, Tracey, Helen and Sarah. Full marks! Thank you!
Agent replied · 24 March 2026
Thank you for your lovely review, we wish you all the best in the future.
5/5
GoogleWe should have gone to Helen/Sue at Hackney & Leigh in the first place - the team quickly understood our requirements and the communication between all parties was handled really well and efficiently - great job team!
Agent replied · 24 March 2026
Thank you for your lovely review. Best wishes, Helen, Mark, Tracy, Sarah & Sue
5/5
GoogleHelen Hadwin and her team were prompt to deal with any issues, and gave excellent advice about pricing. We sold our property very quickly in a village that has a lot of properties that are not moving. Thank you
Agent replied · 24 March 2026
Thank you for your kind review. Best Wishes Hackney & Leigh Grange
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
- Branch Gold Award (2)EA Masters 2021
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 2019
2019 3 Gold across two branches The British Property Awards 2019 winners
- GoldThe British Property Awards 2019: Regional Estate Agent, North West (Cumbria)Windermere
- Local Gold (2)The British Property Awards 2019
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Want Hackney & Leigh to help?
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Questions about Hackney & Leigh
Which Hackney & Leigh office has the most reviews?
Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
Where are the Hackney & Leigh offices?
The 10 Hackney & Leigh offices, by town:
- Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
- Arnside: The Promenade, Arnside, LA5 0HF
- Carnforth: Market Street, Carnforth, LA5 9BT
- Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
- Kendal: 100 Stricklandgate, Kendal, LA9 4PU
- Keswick: 11 Bank Street, Keswick, CA12 5JY
- Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
- Penrith: 6-8 Corn Market, Penrith, CA11 7DA
- Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
- Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.
