Trusted Agent profile · Cumbria
Verified
★★★★★
1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
Showing 1,134 reviews on Google only. Show every review
5/5
GoogleThe service we received from Helen, Mark and the team has been outstanding and is truly worth a 5 star rating. We would have no hesitation in recommending their services to anyone.
Thank you for your kind words, it has been a pleasure to work with you. We do hope you get settled in to your new home very soon. Also, thank you for the Lindt easter egg! Best Wishes Mark, Helen, Tracy, Sarah and Sue
5/5
GoogleWe couldn’t have been happier with the level of communication we received from both Nick & Simon and it resulted in a very smooth process to sell our house.
Many thanks for your review Kath and it was a pleasure to have assisted you with the sale.
5/5
GoogleAbsolutely fantastic service from the Windermere office. Very professional and kept me informed every step of the way. Thoroughly recommend them.
5/5
GoogleRating only, no written review.
Matthew, we appreciate your rating of our service. Many thanks for this.
5/5
GoogleGreat estate agents quick responses and always at the other end of the phone for questions
5/5
GoogleGreat service received throughout the process, Professional and knowledgeable would recommend.
Thank you for your review Joanna. We are pleased that you are happy with our service.
5/5
GoogleRating only, no written review.
4/5
GoogleVery efficient sale but the house was filthy when it was handed over
5/5
GoogleThe staff at Windermere were extremely helpful and efficient in helping to resolve problems. It was a pleasure to work with them.
Thank you Peter, we are so pleased we completed the sale on both yours and Suzanne’s property. If there is anything we can help you with in the future please do not hesitate to get in touch.
5/5
GoogleHackney &Leigh did a great job in selling my house. The staff were helpful, friendly and effective, both with my sale and the purchase of my new home.
Thanks so much for the lovely review! We’re glad we could help with both your sale and purchase, wishing you all the best in your new home!
5/5
GoogleExcellent service from start to finish. Great communication throughout. Special thanks to Dave who showed us round the property and was so helpful and informative and very professional. Also Helen always helpful nothing too much trouble. Would highly recommend .
Thank you for your lovely words. We hope you soon get settled in to your new home.
5/5
GoogleHackney and Leigh provided an excellent service. All the team were great at keeping me in the picture with regards the house sale, and in particular Holly was an absolute star.
Thank you for the kind review from Keira and the team.
5/5
GoogleExcellent team friendly polite efficient. The best estate agency in Cumbria. Particularly Want to thank windermere office for their support. Highly recommend to all!
Thank you Karl, we are so pleased we could be part of your sale and wish you the best moving forward.
5/5
GoogleGreat from walking through the door until completion. Helped us in every way they could whilst the sale was going through. Jacqui is lovely and couldn’t have been better! Hopefully work with these again soon 💪🏼 …
Thank you so much for your kind words and we wish you the best in your new home.
5/5
GoogleDelighted to post a 5 star review for the team at Hackney & Leigh’s Grange over Sands office. A very supportive and friendly team of local people who clearly love the area and have a wealth of knowledge. Many thanks.
Thank you so much. We hope you soon get settled in and we look forward to seeing you in town when you are passing. Best wishes, Hackney & Leigh Grange
5/5
GoogleJane and Jill are amazing at Hackney and Leigh! Prompt at responding and always kept us in the loop, nothing was too much trouble. Really felt like a personal service and I am truly grateful for everything they did with the purchase of our home. Thank you ☺️
Thank you Kirsty for you lovely review. It has been our pleasure working with you, and wish you all the very best in your new home.
5/5
GoogleI can only say Jill & Jane have given superb service from the initial appraisal with regular updates on the progress of the sale. I would not hesitate in recommending Hackney & Leigh to handle your sale
Thank you David for your kind words and your review. It has been our pleasure to be apart of your home move and we wish you all the very best for the future.
5/5
GoogleI chose Hackney and Leigh due the photographs I had seen on their other listings. I was not disappointed. The service was very personal and we felt well supported with the sale of our home. We had regular contact from both Jill and Jane and would absolutely recommend them. Thank you so much for a seamless sale.
Thank you so much for your kind words and feedback. It’s been our absolute pleasure to work with you both, and we wish you all the very best for the future.
4/5
GoogleAttentive and thorough
Thanks Kev for the review. Been our pleasure to work with you, and we wish you all the very best for the future.
5/5
GoogleGreat, friendly service from the Penrith office. Jill in particular was engaging, proactive, responsive and solution focussed.
Thank you so much for your lovely review. Been our pleasure to work with you. All the best for the future.
5/5
GoogleThe best
Thank you for your lovely review, Margaret.
5/5
GoogleOver a prolonged period Jane (Penrith office) has kept us informed and been upbeat and encouraging. We are delighted with the eventual outcome.
Thank you very much for your review, Sue!
5/5
GoogleRating only, no written review.
Thank you Mike for the 5 stars, its been our pleasure to be a part of your house sale.
5/5
GoogleI've just completed the purchase of a property in Pooley Bridge and the experience from start to finish with Hackney & Leigh was excellent.
Many thanks for your review, Ben!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 20222022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 20192019 3 Gold across two branches The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hackney & Leigh a message.
Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
The 10 Hackney & Leigh offices, by town:
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.
