Trusted Agent profile · Cumbria
Verified
★★★★★
1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
Showing 1,134 reviews on Google only. Show every review
5/5
GoogleWe were very impressed with Hackney & Leigh from initial valuation to completion of sale. Great communication throughout and a very helpful and friendly sales team. Particular thanks to Keira, Ellie and Shannon who were our main contacts at the Kendal office. Would highly recommend.
Thank you for your kind review, all the best to you and Anne.
5/5
GoogleEllie Was particularly helpful as our main contact throughout the process
Thank you for your time in leaving us a review. We are glad everything went smoothly and good luck with your move. Kind regards, Keira .
5/5
GoogleThanks especially to Keira, Ellie and Hayley for being on hand to keep me calm in what proved to be a difficult process - with my house buying elsewhere, not my sale, which was very straightforward!
Thank you Karen. We would like to wish you, Fire and Ember all the best in North Yorkshire.
5/5
GoogleI've just started renting a house with Hackney and Leigh and the entire process was professional and flawless. I definitely recommend this agent
5/5
GoogleJames Parker was extremely helpful in dealing with my enquiries. He demonstrated good listening skills and was willing to explain the rental / lettings procedure in a manner that I was able to follow. Thank you.
Hi Chris, thank you for the very kind review. I wish you well with your search and fingers crossed we get you over the line soon.
5/5
GoogleExcellent performance from the Hackney & Leigh's Kendal office in selling our house. Their response when our first offer fell through was particularly commendable, and a new buyer came forward soon afterwards.
Thank you for the very kind review, we are pleased it all went through so smoothly. All the best moving forward. From Keira and the team.
5/5
GoogleMy sale was complex with a number of challenges but Hayley and Ellie dealt with them in an extremely professional manner. They provided me with constant updates and I would highly recommend using their services.
5/5
GoogleAmazing experience with Hackney and Leigh. Really accommodating and made selling my property a breeze! Would highly recommend.
5/5
GoogleA swift and efficient service
Many thanks for your review Alan. We are pleased that the sale proceeded so smoothly and promptly.
5/5
GoogleThe staff at Hackney and Leigh throughout the whole business of selling our property treated us with courteousy friendliness and encouragement.I would highly recommend this firm. Mr&Mrs James Dryden
Thank you for your comments Jim and we are pleased that you will recommend our service.
5/5
GoogleVery professional service and kept us informed of progress in the sale. All the staff we dealt with at the Keswick office were very helpful and willing to assist when needed especially Simon. We are very happy to recommend them.
Thank you for your lovely review Lesley, it means a lot.
5/5
GoogleI am very happy to give Hackney & Leigh 5 stars. They were at all times very helpful, courteous and efficient. It was Simon I mostly dealt with but my comments apply to every member of the Keswick team that I came across. I’m grateful to all of them for their support and guidance.
Many thanks for your review Mary and we are delighted that you are happy with our service.
5/5
GoogleThank you Simon and the team for your help with our recent purchase. Everyone we dealt with was friendly and professional.
Juliet, we appreciate your comments and are pleased that you have been happy with our service.
5/5
GoogleSo grateful to Nick and Simon and the team at Hackney & Leigh for helping us with the purchase of our family home. They have provided an excellent, supportive and professional service throughout this process. I would highly recommend.
Amy, thank you for your review on our service and it was a pleasure to have assisted you with the purchase.
5/5
GoogleAn excellent professional service. Knowledgeable, friendly and helpful throughout. I would thoroughly recommend them.
Many thanks for your review Bob and we are pleased to have assisted you with the sale of your home.
5/5
GoogleSimon was fantastic and very patient as we looked at lots of houses. Hi service was very professional, and personal - certainly knew what we were looking for
Many thanks for your review Alan and we are pleased that you are happy with our service.
5/5
GoogleNick has been very helpful, sorting out different property related issues, over the last 2/3 years and would recommend Nick and the Company he works for, and their professionalism and expertise.
Paula, thank you for your positive comments on the various property advice and guidance that we have provided for you.
5/5
GoogleI had a fantastic experience with Nick at Hackney and Leigh. He was knowledgeable, responsive, and guided me through every step of the process of purchasing my home. His personalized approach and dedication made the process stress free - highly recommend
Kelsey, thank you for your comments on the assistance that we provided for you.
5/5
GoogleProfessional service from Simon. All needs attended to promptly. Would recommend Hackney and Leigh for selling a home in Keswick
Many thanks indeed Paul for your positive review on our service and it really was a pleasure for us to sell your house.
5/5
GoogleNothing was too much trouble, they kept me in the loop the whole time. If there was anything I wasn’t sure of, I was helped straight away. Thank you Simon & team for everything you did.
Phillip thank you for your comments on our service which are appreciated by us.
5/5
GoogleRating only, no written review.
Many thanks for your review Tricia and we are pleased to have assisted you with the sale of your home.
5/5
GoogleTimely selling of the property with excellent support from the estate agents
Alison, thank you for your review on our service.
5/5
GoogleExcellent communication, professional at all times. Really helpful having one person to link with and Simon did a great job. Thanks
Many thanks for your review on our service Christine. This is appreciated and we are very pleased to have assisted you.
5/5
GoogleA professional and slick level of interaction given that I was the buyer. Questions were answered promptly, and the conveyance process followed smoothly. Highly recommended.
Rob, thank you for your positive review on our service and we are very pleased to have assisted you with your purchase.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 20222022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 20192019 3 Gold across two branches The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hackney & Leigh a message.
Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
The 10 Hackney & Leigh offices, by town:
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.
