Trusted Agent profile · Cumbria
Verified
★★★★★
1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
Showing 1,134 reviews on Google only. Show every review
5/5
GoogleLovely and professional people to deal with which made the buying experience much easier, several points of contact and they ring back when they said they would.
Thank you for your lovely review, we hope you get settled in soon.
5/5
GoogleThe team at Ferndown were really helpful even though they were not acting for me as the purchaser. They followed things up for me with the vendor and were very eager to ensure purchase went through. Charlotte, Enzo, Adam and Brian were all really friendly and i would look at using them in the future if i needed to.
Thanks for taking the time to provide a positive review of your experience as a buyer Nigel. It’s very much appreciated when people take time out of their day to confirm their experience when dealing with us. We wish you all the very best for the future!
5/5
GoogleExcellent communication throughout the purchasing process. Helpful and polite staff - would thoroughly recommend.
Elizabeth we are delighted that you are pleased with the service we have provided and thank you for your comments.
5/5
GooglePat was impressively professional when showing us around a lovely property.
5/5
GooglePat Downey and the team were great, very helpful. We loved the house we saw but loved another one even more. I'd recommend this team to anyone looking to buy or sell a house.
5/5
GoogleEfficient, friendly and professional. The house was sold very quickly and for asking price - we really couldn’t have asked for more. …
5/5
GoogleWe recently had our property valued by Pat from the Ross on Wye branch and went ahead with the pre-sales process. Halfway through, we decided to stay at our property as some land came up for sale next to the house (which is what we were …
5/5
GoogleWe were impressed with Fine and Country's offer and really appreciated Patrick's knowledge of the market and his interest in and understanding of our quirky property. His visit was friendly, thorough and unhurried. The company's fees are a bit higher than other agents but the quality and breadth of their marketing looks excellent.
Thank you so much for your review, it was lovely to meet you both and see your lovely home!
5/5
GoogleAbbie, Pat and the whole Fine & Country team in Ross, were absolutely superb from start to finish. This really was a gold-plated service, which we cannot praise highly enough.
Thank you very much for your kind words. We are delighted you are pleased with the service we provide. All of the team at Fine & Country wish you many years of happiness in your new home.
5/5
GoogleFine & Country in Ross are an exceptional estate agent. They fully engaged in and understood what we were trying to achieve and the issues we faced in selling our property. Pat worked very hard to find solutions rather than just suggesting the price was wrong and was instrumental in providing a plan that enabled us to secure a deal that worked.
5/5
GoogleFine and Country are a joy to deal with when selling your home. They work tirelessly and make the whole process as easy as possible. They do all the following up so you are never left wondering or chasing. I can’t speak highly enough of Abbie and Alice, they really make you feel like they have your best interests at the forefront of their minds and they are really focused and efficient. Also, their enthusiasm is incredible, really impressed.
Hello Carolyn, Thank you so much for your kind words, they’re truly appreciated. It was a real pleasure to find the right buyers for you. We’re always here if you need us again in the future.
5/5
GoogleGreat service - could always talk to someone for updates and enquires
Thank you so much for your lovely review, and so pleased to hear that you have felt supported by us, thank you. Wishing you all the very best for the future.
5/5
GoogleHad to sell our mothers house from distance and the team (Mark, Helen and Tracy) were all excellent. Regular updates and sound advice on selling the house.
5/5
GoogleAn excellent all round service ... Paul was very proactive, a great communicator and great point of connection between all sides and solicitors - I would recommend thoroughly
Thank you for your kind words Tim. It was a pleasure to work with you in making sure the sale went through in a timely manor.
5/5
GooglePaul and the team were extremely helpful and friendly! All of my questions were answered with open arms, nothing was made to feel like an inconvenience, they were always happy to help. Would definitely recommend.
No problem Shannon it’s been a pleasure
5/5
GoogleWe couldn’t be happier with the service provided by Paul! From start to finish, the process was seamless, thanks to his professionalism and expertise. He was always available, went above and beyond to guide us through every step, and provided insights that only someone deeply knowledgeable could offer.
Thank you so much for your kind words. We will always do what we can to help. If we can ever help again in the future please say
5/5
GoogleRating only, no written review.
Thank you
5/5
GoogleRating only, no written review.
Thank you.
5/5
GoogleHave been using Paul and the team to rent my property for about a year now and they have always been super helpful, reasonable and attentive when looking after both my side of things and the tenants. Could not fault their service and value for money. It’s definitely not a one size fits all with these guys and I’ve always felt reassured in their approach to understand each client/property/tenant and their individual requirements. Thank you GE team!
Thank you for your review. We truly appreciate you trusting us with your property. If you need anything you know where we are.
5/5
GooglePaul was brilliant, patient, understanding and informative.
Thank You Ashley. It was. A pleasure. We hope you are settling into your new home and wish you many happy years ahead
4/5
GoogleCan’t complain as a buyer. Quick to arrange viewings etc
Hi Alastair, I'm sorry we weren't able to reach a 5 star standard and would love to understand what we could have done better to improve your buying experience.
1/5
GoogleRating only, no written review.
Hi Jack. We don’t know who you are? We have tried to reach you down without success?
4/5
GoogleThe experience was very good Paul and all his staff were always very good and helpful He has sold 2 property's for us We were very happy Thanks to you all
Hi Sally, I’m glad we were able to help. All the best in the future :-)
5/5
GoogleSimon and the team at Hackney and Leigh did a great job in marketing and sale of my late parents property. It was a tough journey but they were always so helpful and supportive.
Many thanks for your review on our service Emma.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 20222022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 20192019 3 Gold across two branches The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hackney & Leigh a message.
Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
The 10 Hackney & Leigh offices, by town:
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.
