Trusted Agent profile · Cumbria

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Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more

4.7

★★★★★ Excellent

1,202 reviews across 10 offices and 2 platforms

www.hackney-leigh.co.uk

Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,134

Reviews on Google

All 10 offices

Trustpilot logo

67

Reviews on Trustpilot

All 10 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,134 reviews on Google only. Show every review

5/5

Google

We can't speak highly enough of the amazing sales team at Hackney and Leigh during our recent purchase. Our experience with the team was positive from the outset, with Gail guiding me through the viewing and even rescuing me when I got lost in the dark! From there, Kiera, Claudia and Holly all went above and beyond to navigate us through a tricky and stressful process due to our downward chain, even contacting us after office hours to ensure we were kept updated throughout. We're very happy to be settled in our new home and appreciate the massive effort it took from the team to make that happen! Thanks so much to the entire H&L team!

Charlotte · 10 August 2025 · Hackney & Leigh Arnside

5/5

Google

Fine and Country provided a great service, matching viewings to the property. The team were exceptional at staying in touch and keeping the process moving along. It was a pleasure to deal with the team. I would definitely use them again.

Susan · 10 August 2025 · Hackney & Leigh Penrith

Agent replied · 10 June 2026

Thank you so much for taking the time to leave this lovely review. Your beautiful home was a credit to you and an absolute pleasure for us to sell. We always looked forward to conducting viewings there. Do keep in touch and enjoy every moment in your wonderful new home.

5/5

Google

The team were extremely professional and helpful. The brochure was very appealing to buyers and we had lots of viewings of the property. Communication was excellent throughout the whole process.

Nicky · 10 August 2025 · Hackney & Leigh Penrith

5/5

Google

Would very happily use H&L again. They were friendly, professional and thorough. What was outstanding was their communication - they were great at responding, getting back to us, and proactively calling or emailing - thank you

Charlotte · 9 August 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 24 March 2026

Thank you for your lovely review. We hope you enjoy your travels, before settling down again. Best Wishes Mark, Helen, Tracy & Sarah

5/5

Google

Macauley, Ryan and the team at Colwyn Bay were truly amazing from start to finish during the sale of the property we were selling. Macauley was professional, knowledgeable and so helpful. Nothing was ever too much trouble whenever we raised queries with him he replied to us always so efficiently and honestly. All of the team were a pleasure to deal with. I would highly recommend this branch to anyone- a truly genuine team with their clients best interest at the heart of everything they do. Thank you so much Macauley, Ryan, Luke and Chloe.

Sarah · 8 August 2025 · Hackney & Leigh Carnforth

5/5

Google

Ryan helped us buy an apartment and was really skillful in understanding our needs and helping negotiate a great deal for us and the vendor. He listened and understood and got it just right. Would highly recommend.

Paul · 8 August 2025 · Hackney & Leigh Carnforth

5/5

Google

Ryan was always on hand to help , thank you so much for selling my property

Barrie · 8 August 2025 · Hackney & Leigh Carnforth

5/5

Google

Excellent service from the DH team at Colwyn Bay. Everybody we met from the team knew what they were doing and had excellent communication skills. The outcome was as they predicted, although we were sceptical to begin with.

Chris · 8 August 2025 · Hackney & Leigh Carnforth

5/5

Google

Friendly and professional team who work well together

Derek · 8 August 2025 · Hackney & Leigh Carnforth

5/5

Google

Rating only, no written review.

Kelly · 8 August 2025 · Hackney & Leigh Carnforth

Agent replied · 8 August 2026

Thanks Kelly!

5/5

Google

Excellent professional service from Claire and colleagues. Clear communication throughout the process

Boyd · 7 August 2025 · Hackney & Leigh Kirkby Lonsdale

Agent replied · 13 November 2025

Thank you so much for your kind words! We are really pleased to hear you were happy with the service Claire and the team provided. If we can assist you again in the future, please don’t hesitate to get in touch.

5/5

Google

Fantastic estate agent, very accommodating for viewing properties.

S · 6 August 2025 · Hackney & Leigh Arnside

5/5

Google

I put my property for sale with Hackney & Leigh in Grange and I can only speak very highly of Mark & Helen and their team. From the very first visit they came over as being very knowledgeable, professional yet friendly. Throughout the whole process they were very helpful and always kept me informed. Thank you to you all and I have already and will continue to recommend Hackney & Leigh. Rose (ex Sunset Heights)

Rose · 31 July 2025 · Hackney & Leigh Grange Over Sands

5/5

Google

Fantastic service from all the team, from start to finish ! Mark, Helen, Tracy and Sarah were just so helpful, kind, lovely and supportive. They answered every question straight away. All the girls there took so much stress away from me, which was so very much appreciated. Would not hesitate to recommend Hackney & Leigh for their incredible service and commitment !

Anita · 31 July 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 8 January 2025

Thank you so much for your lovely review. We are so pleased you got completed for Christmas. We do hope you enjoy your new home and get settled in soon. Best Wishes Mark, Helen, Tracy & Sarah

5/5

Google

Helen, Mark, Tracy and Sarah are a great team and exactly what you would hope for in a lovely place like Grange over Sands. Friendly, helpful, professional, and responsive with a great local knowledge and understanding of the market. We followed their advice and sold immediately, with great service right up to and after completion. Definitely recommend. 🤩

Helen · 31 July 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 8 January 2025

Thank you for your super review, we were delighted to assist you in the sale of the flat. We hope Dad gets settled soon. Best Wishes for 2025. Mark, Helen, Tracy & Sarah

5/5

Google

Absolutely fantastic service from everybody at Hackney & Leigh Grange over Sands. What could have been a very stressful time for us, selling our mum and dads bungalow after their passing and them having spent many, many happy years there, was made extremely smooth by every one of the staff. The process has been problem free as well as quick. From coming out to talk to us about the process, right through to completion has been, dare I say it, easy. I cannot recommend them highly enough. Thank you all so much. The Devlin family. xxx

Briar · 31 July 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 24 December 2024

Thank you for your lovely review. It was an absolute pleasure to work with you in the sale of your parents bungalow. We wish you all the best. Kind regards. The Grange Team

5/5

Google

We have dealt with many estate agents over the years. Hackney & Leigh at Grange over Sands are by far the best. They are extremely efficient, working hard for both vendor and buyer, giving great advice and leaving us feeling looked after and reassured. Helen, Tracey, Mark and Sarah are all lovely people. Nothing is too much trouble. Replies to our emails were received quickly and all queries dealt with. We have never even once had to chase. A very friendly team with a great sense of humor. We’re thrilled with our new home, but think we’ll miss the team now we’re moving in!

Karen · 31 July 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 24 December 2024

Wow, thank you for such a lovely review. We hope you soon settle in to your new home. Please pop in and see us when you are down town. Best wishes, the Grange team.

5/5

Google

Peter and Yvonne Scott did an outstanding job selling my property. It wasn’t the easiest house to sell, yet they went above and beyond to find the right buyer at the price I wanted. Even when unexpected challenges arose, they handled everything with professionalism and dedication. Thanks to their hard work, I’m now in my new home, and I couldn’t be more grateful. Thank you, Peter and Yvonne, for your exceptional service!

George · 29 July 2025 · Hackney & Leigh Carnforth

Agent replied · 29 July 2026

Thanks so much George for the lovely review. Best wishes to you.

5/5

Google

Excellent service from start to finish, we would highly recommend H&L - really nice people to deal with.

Jeff · 24 July 2025 · Hackney & Leigh Penrith

Agent replied · 24 March 2026

Thank you so much for your lovely words and 5 star review. That’s very kind, thank you. We have thoroughly enjoyed working with you both, and wish you all the very best.

5/5

Google

Purchasing a new home is always going to be stressful. Thankfully Hackney & Leigh in Penrith did everything they could to keep us on track and see the purchase through. All our contacts with them were friendly, professional and inspired confidence.

Ian · 24 July 2025 · Hackney & Leigh Penrith

Agent replied · 24 March 2026

Thank Ian for your 5 star review and your lovely, kind words, and feedback for our team. We wish you many years of happiness in your new home.

5/5

Google

F&C estate agents at Hove were great. Responsive, communicative, and very personable. Nothing was too much trouble. Would highly recommend their services. We were looked after by Dominique and Lara who were brilliant!

Gina · 24 July 2025 · Hackney & Leigh Keswick

Agent replied · 24 July 2026

Thank you so much for leaving these kind words. Wishing you and your family all the happiness and luck in your lovely home!

5/5

Google

We recently sold our property with Fine & Country and genuinely couldn’t have asked for a better team to guide us through what turned out to be quite a rollercoaster. From the first viewing to securing a new buyer after our initial sale fell through, the entire team - Dominique, Lara, Matthew and Mitchell - was incredible. They handled a whirlwind of activity with calm, professionalism, and a genuinely supportive approach. We’d already taken the leap of buying before selling (never again!) and were under an extremely tight deadline, but their experience and reassurance made all the difference. They kept things moving, kept us sane, and somehow even made it enjoyable. It might have been just another day at the office for them, but it was a hugely emotional milestone for us - and we’re so grateful we had them in our corner. Thank you all so much. We couldn’t have done it without you., Emma & Jason

Emma · 24 July 2025 · Hackney & Leigh Keswick

Agent replied · 24 July 2026

Thank you so much Emma and Jason for your kind words - what a journey we've been on together! On behalf of the whole team here - hope you and your family will have much joy and happiness in your new home.

5/5

Google

All of our dealings with Tracy, Helen and Mark for our house purchase in Grange have been excellent. They have been helpful and friendly throughout and I recommend them highly for any prospective sellers. I should add David to the mentions. He met us and showed us round the property and was extremely helpful in passing on useful local contacts and in providing relevant information. Thank you from Sue and me to you all.

Joe · 23 July 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 24 October 2024

Thank you for your lovely review. We hope you will be very happy in your new home! Mark, Tracy & Helen.

5/5

Google

From the first sensitive visit by Mark to value the property, through all the preparation, viewings and queries up to the final completion, we were very impressed by the care and attention given by the whole team. Mark, Helen and Tracy responded quickly to any queries we had, found a good buyer and maintained contact after the offer was accepted, unlike some other agents where you get passed on to a third party who does very little. We would definitely use them again!

David · 23 July 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 24 October 2024

Thank you for your kind words, it was a pleasure to be able to assist.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.

EA Masters winners in two years, the group and its branches: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.

British Property Awards winners in two years, the group and its branches: 2018, 2019.

British Property Awards by year, 2018 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Hackney & Leigh

Which Hackney & Leigh office has the most reviews?

Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.

Where are the Hackney & Leigh offices?

The 10 Hackney & Leigh offices, by town:

  • Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
  • Arnside: The Promenade, Arnside, LA5 0HF
  • Carnforth: Market Street, Carnforth, LA5 9BT
  • Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
  • Kendal: 100 Stricklandgate, Kendal, LA9 4PU
  • Keswick: 11 Bank Street, Keswick, CA12 5JY
  • Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
  • Penrith: 6-8 Corn Market, Penrith, CA11 7DA
  • Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
  • Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?

Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.

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