GSC Grays estate agents in Barnard Castle, Catterick Garrison, Boroughbridge and 1 more

★★★★★ 3/5

Google

Just sold our property and it was 5 stars all the way until our moving day. I had moved 90% of our stuff out the day before due to me been away with work on the final day so my heavily pregnant wife just had a few small bits to clear up. She had requested specifically for the keys not to be handed over until 3pm as we had a cleaner coming over at 1pm to clean for 2 hours ready for the new owner. My wife left the house at 12pm for some lunch and returned half an hour later to find the new owner and several family members in the house with some of our stuff and paperwork still present and the money for the sale not in our account which didn't until about 4pm and the cleaner hadn't even arrived yet. My wife broke down in tears as she wanted the house fully cleaned and ready for the new owner even though they were not bothered and were fine about it my wife's simple request was ignored.

Michael · 16 April 2023 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

GSC Grays have managed our rental property for nearly 5 years and have recently just acted as our estate agents in selling it. Throughout our dealings with them the whole team have been excellent and very professional. Nothing is too much trouble to sort out and we would highly recommend using their services. We would not hesitate to use them again in the future whether as a landlord or when selling a property.

Richard · 16 April 2023 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Rating only, no written review.

Keith · 28 March 2023 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Recently purchased a house that was was being sold through GSC Grays, Barnard Castle. Agent was incredibly helpful, friendly and made our purchase go smoothly.

Mark · 28 March 2023 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Only purchased through GSC Barnard Castle but was treated brilliantly by all. We got more info from the staff than we did from our own solicitor. Would highly recommend their services.

David · 28 March 2023 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Rating only, no written review.

Keith · 28 March 2023 · GSC Grays Barnard Castle

★★★★★ 1/5

Google

Listing properties of non standard construction and not notifying the buyer is a shockingly bad way to do business. Its deceptive, time wasting for all parties and costly. I would have more honest information and protection buying a toaster than buying a house through GSC, the vendor didn't update the listing after notification ! So lied on a Google review ! Also it seemed weird that on the way to the viewing I get a call from a senior member quizzing me about if I was a cash buyer, saying not everyone who says cash means cash ! No wonder when you are deceptively trying to sell a house you can't get a mortgage on !!!!!! They obviously were 100% aware of thier actions and underhanded ways of trying to sell someone the biggest purchase of thier life !? Terrible is an understatement.

Mark · 28 March 2023 · GSC Grays Barnard Castle

★★★★★ 1/5

Google

Disappointing experience. Catherine came to value our property, didn't seem particularly interested in our property and its potential. Said she would come back to us with a valuation when she returned to the office, however when she did get back to us she told us we would have to wait a week as she was going on annual leave! When she did eventually get back to us she valued it at £190,000 less than another estate agent in the area?! Very poor experience.

Jill · 28 March 2023 · GSC Grays Barnard Castle

★★★★★ 4/5

Google

The concept of a dedicated progression team, is something we have not experienced before and works extremely well. All of the staff we dealt with were professional, helpful and friendly. The whole experience was positive and would not hesitate to use GSC Grays in the future, thank you.

Susan · 28 March 2023 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

I used GSC Grays to rent out one of my properties. Very professional service. Friendly team. Would definitely use again. Thanks Graham and Sophie for keeping me updated throughout the process. Fabulous

J · 27 March 2023 · GSC Grays Boroughbridge

★★★★★ 5/5

Google

Graham and the team did an excellent job in selling our property. We had previously been on the market for over 6 months with a different agent and had a poor experience leaving us disillusioned and stressed. We subsequently engaged Graham after being impressed by his knowledge of the market and his thoughtful, strategic approach. Importantly he considered our property as an individual rather than one of many in his stock. We sold within 2 weeks of going back on the market with GSC Grays after having several viewings with credible potential buyers (i.e. no time wasters). It was clear to us that the team had done a good job in working with potential buyers to ensure they had a good understanding of our property before the visit. Once we accepted the offer the team remained engaged ensuring that there was good communication between all parties and that everything was on track. From our experience we strongly recommend GSC Grays; a very engaged professional team.

Mark · 27 March 2023 · GSC Grays Boroughbridge

★★★★★ 5/5

Google

I was extremely impressed with the way in which GSC Grays handled my recent house sale. Having been registered with two previous agents I found Grays to be streets ahead of others in terms of market awareness and professionalism. The level of ongoing communication during the whole selling cycle was equally pleasing and much appreciated. Many thanks to Graham Walker and the team at Grays.

Robert · 27 March 2023 · GSC Grays Boroughbridge

★★★★★ 5/5

Google

We have recently sold and purchased our new home with GSC Grays in Boroughbridge and they have made the whole process as smooth as possible when moving home! Compared to other Estate Agents used in the past, they have completed everything in quick time frames with great communication. We were really impressed with how easy they are to get hold of when you have a query or a problem. Thanks to Graham, Harriet and the post-sales team - Rachel

Rachel · 27 March 2023 · GSC Grays Boroughbridge

★★★★★ 5/5

Google

Professional, efficient and friendly - what else could you ask for! Helped us buy and sell a property in town, really pleased we chose to use their services. Highly recommended.

David · 12 June 2022 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Very professional company. Extremely helpful and will always give a response in the same day. They will always update you with relevant information. I would 100% recommended and I would definitely sell a house through them if ever needed.PositiveResponsiveness, Professionalism

Natasha · 12 June 2022 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Rating only, no written review.

Amelia · 16 April 2022 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Rating only, no written review.

NC · 16 April 2022 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Rating only, no written review.

Mike · 16 April 2022 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Rating only, no written review.

Sue · 16 April 2022 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

A professional service with regular contact from sales and from the progression team.

Jane · 16 April 2022 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Great service kept me well informed during the whole process.

Joy · 16 April 2022 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Grays are a very good estate agents very professional in all ways.very helpful and friendly.

Thomas · 16 April 2022 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Each member of staff I have spoken to have been excellent, very friendly, professional and responds straight away. Great service

Bethany · 16 April 2022 · GSC Grays Barnard Castle

★★★★★ 5/5

Google

Always very helpful, proactive and quick to respond to any queries. Friendly and professional team, very pleasant to deal with and made the whole process as smooth as it could possibly be. Would definitely recommend.

Sally · 16 April 2022 · GSC Grays Barnard Castle