Every review we hold for the Catterick Garrison office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely superb service from start to finish.
We had no idea how stressful the process of selling a house is nowadays, having owned the home that we have just sold for 25 years.
Louise and Abbie in the Colburn office, and then the Sales Progression team looked after us every slippery step of the way, ensuring that we always felt fully informed throughout the entire process: from launching to market, accompanied viewings, offer, exchange and finally, completion.
A very professional organisation, and highly recommended.
Emma · 14 October 2025
★★★★★ 5/5
GoogleGraham Wood and the team at GSC Grays really were incredibly helpful and extremely professional in managing the recent sale of our cottage. I wouldn’t hesitate in using their services again, they really did support me every step of the journey and I am hugely grateful to them for their help and support.
Helen · 12 August 2024
★★★★★ 5/5
TrustpilotIncredible store
Incredible store, love their products and the staff are wonderful!
Luca · 9 September 2026
★★★★★ 5/5
FacebookI was pleasantly surprised from the very start. My husband and I dealt with the Stokesley office to arrange our viewing. Both woman (Erica and Elizabeth) were so lovely and polite with us at each stage, giving us support and keeping everything positive. Peter was very patient during our appointments to view, even putting up with my extended family. Peter was also polite and helpful throughout each visit.
We were impressed with the completion team service as this is not something we have experienced before. Jacqui from the completion team has been a ray of sunshine, keeping in touch at every stage and extremely helpful. Jacqui has gone above and beyond for ourselves, stepping in to assist with many issues including those with our Solicitor.
We have been extremely grateful for everyone's assistance in the purchase of our new home and I am so excited to be receiving the keys today! We can't thank you enough for making this an enjoyable experience. xx
Janine · 9 March 2018
★★★★★ 5/5
FacebookAn exceptional service all round. Fantastic professional support from start to finish in selling my house. It was sold within 2 weeks of them marketing it after 7 months being on with another agent. There was extreme time constraints put on us by the circumstances of where we were buying and gsc's went above and beyond to make sure everything happened as quickly and smoothly as possible at every stage of the process. They were ALWAYS available when we needed them right up to moving day. We couldn't have asked for a better service. I would highly recommended these agents to anyone wanting to sell their house.
Heather · 9 January 2018
★★★★★ 1/5
TrustpilotAwful communication
GSC Grays look the part - country clothing, flashy brochure claiming to be great at communicating and selling your property and they were so lovely when they came to value and photograph our home.
Aitch · 1 November 2025
★★★★★ 1/5
FacebookA very disappointing and unprofessional service . It has taken you two weeks to inform us that we were unsuccessful with renting one of your properties . However we found this out ourselves via the powers of social media ,the courtesy of a letter or phone call weeks ago would have been appreciated .Hopefully you will change your procedures accordingly and obviously we will not pursue renting our property out with yourselves .
Jennifer · 12 December 2017
★★★★★ 1/5
FacebookJust reading about a long term renter being threatened with eviction even though she says she hasn’t missed paying rent ever !?
Catherine · 1 April 2020
Agent replied · 24 August 2025
The government has made it illegal for landlords to evict tenants during this time. So I think the landlord is on a sticky wicket with that one.
★★★★★ 5/5
FacebookBrilliant and professional service from start to finish. The team are all knowledgable and approachable and nothing is too much bother. My house was put quickly on the market, sold speedily at an appropriate value and the dedicated sales progression team were brilliant at ensuring the sale went through without a hitch. Would highly recommend GSC Grays!
Leah · 12 February 2018
★★★★★ 5/5
FacebookEfficient, supportive and friendly staff. I was looked after completely from day one, from getting onto the market, finding a buyer, liaising with Solicitors and other Estate Agents, right up until completion. Nothing was too much trouble. Highly recommended.
Tina · 25 April 2018
★★★★★ 5/5
FacebookThe staff at GSC Grays are excellent - very professional and work hard to find a buyer for the property. We have been very impressed and wouldn't hesitate to use again.
Alice · 1 February 2018
★★★★★ 5/5
FacebookAn excellent all round service and, in particular, with the dedicated Sales Progression team which kept focus and professionalism despite a series of demanding situations that emerged in the negotiations.
Philip · 4 January 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
