5/5
Kate Grant and Maria Stephens helped us with the purchase of our property , very polite and very helpful,
Trusted Agent profile
★★★★★
1,845 reviews across 14 offices and 3 platforms
Greenslade Taylor Hunt has 14 offices, in Taunton (two offices), Honiton, Bridgwater, Chard, Sherborne, Langport, South Molton, Tiverton, Barnstaple, Dorchester, Burnham-On-Sea, Minehead and Williton. Together they have 1,845 reviews on three platforms, rated 4.7 out of 5 overall.
1,691
Reviews on Google
All 14 offices
1
Reviews on Yell
All 14 offices
153
Reviews on Trustpilot
Business-wide
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Greenslade Taylor Hunt's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Greenslade Taylor Hunt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Greenslade Taylor Hunt and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Greenslade Taylor Hunt and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2025, 2024, 2023, 2022, 2021, 2020.
2025 9 Gold and 1 Silver across six branches The British Property Awards 2025 winners
2024 7 Gold and 1 Silver across five branches The British Property Awards 2024 winners
2023 5 Gold across four branches The British Property Awards 2023 winners
2022 4 Gold across three branches The British Property Awards 2022 winners
2021 2 Gold across two branches The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
Source: The British Property Awards winners lists, as published, linked by year.
Showing 1,691 reviews on Google only. Show every review
5/5
Kate Grant and Maria Stephens helped us with the purchase of our property , very polite and very helpful,
1/5
The worst agency I had ever. In 1.5 year couldn't fix garage door, everything broken, don't keep a word. Finding way to take money from deposit. Don't recommend to anyone.
Dear Mr Korkutis, we are disappointed to receive your review but must point out some facts. The property was completely redecorated and refurnished prior to the tenancy. A full inventory was taken at the start of the tenancy and unfortunately the property wasn't vacated in a like for like condition. Hence, the deduction from the deposit was mutually agreed in order to put the property back to the original condition. We can confirm that all maintenance issues when reported were dealt with as soon as possible as instructed by the landlord. With reference to the garage, at no point was the property advertised as having the use of the garage, but was intended to provide access to the back lane (not as a storage facility). If you would like to discuss this further, we would be willing to do so. Yours sincerely, GTH Bridgwater
1/5
Very disappointed with how Kate Grant handled my process. I was due to have the keys to my house on the 3rd of December but as I was being paid from work on the 6th I wanted them then. I explained this to her on the phone and midway through conversation she hung up, never called back or apologised. Also she was lying about the process of my mortgage going through saying the reason I'm not in the house sooner like planned is because it was my solicitors fault. But it was all on the sellers end (Kate Grant). - Use anyone else but her. If I could I would put 0 stars.
Dear Sir, We were disappointed to receive your review and have since been in touch to try to understand your viewpoint in more detail. Kate is a long-standing and respected member of our team who has helped many clients through to a satisfactory conclusion with their property transactions. She was working hard as the link between the solicitor for the vendor (our client) and your solicitor and believed that your wishes were indeed met. You did move in on the date you specified, despite this being a different date to the one our client had wished. It is unfortunate that you have taken this view and we have done all we can to investigate the situation. However, if you wish to pursue this further, we would of course be open to discussion. Yours sincerely, Ann Cragg, Residential Manager
5/5
After a poor start with our sale in August we quickly realised that the photographs taken were not showing our property at its best. Fortunately Gth sent their new sales adviser Ross who gave some excellent advice about the best way forward and not long after we had a flurry of viewings and then sold quite quickly. After that the process was handled professionally by the very friendly team who clearly understood the pressure involved in selling your house.
Dear Mr Greenslade, thank you so much for your encouraging feedback for Ross, which we have passed on to him. We were delighted to help with your sale and wish you all the best for the future in your new home. GTH
4/5
Rating only, no written review.
Thank you Paul. Best wishes ~ GTH
1/5
I have been trying to get through to them for a week now and their automated reply keeps saying leave a message and we will get back toyou but they never do don't know what else to do because I need to get in touch with them urgently I am very annoyed very bad customer service
5/5
Very happy with the service from the GTH team. Christina in particular was very professional and helpful. Thanks to Lisa too.
Thank you for leaving us a positive review. It was a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
5/5
I only really dealt with Christina she actually came out to help us undo our garage door after we purchased our property. Every time we rang the office they always came back with answers straight anyway. Nothing was to much trouble. Thank you
5/5
Have to say special thanks to Christina @ gth. Got us the house we wanted when it didn't look possible.She was great in getting us to completion, when things didn't look like they were progressing she chased solicitors on our behalf. Can't thank her enough. Loving our new home.
5/5
We have just settled on our sale with GTH who have been amazing from start to finish. Amy Dodd the listing agent and manager has been fantastic with constant communication and updates after every inspection and handled the negotiations professionally and promptly. We would highly recommend GTH Taunton who are very lucky to have Amy leading the team.
4/5
Rating only, no written review.
1/5
Rating only, no written review.
Dear Sir, we were disappointed to see your rating and unfortunately can't find a record of any transaction with you. If there is anything we can do to assist, please do get in touch. Regards, GTH Dorchester
5/5
Outstanding service from start to finish. I would thoroughly recommend this Estate Agents.
Dear Cary, thank you for your kind review and we are delighted that you are pleased with the service you received from us. Best wishes from all at GTH.
5/5
Very helpful staff and manager. Agreed a satisfactory price with our buyers. Time to exchange took a little longer than hoped but they kept chasing the buyers estate agent and solicitor. Would certainly use them again.
Dear Jonathan, thank you for your kind review, we were delighted to be of service. We wish you all the very best in your new home! ~ GTH
1/5
As a first time home buyer, and a single person, this process was already quite daunting but it was not made easier by GTH. There was a lot of lacking information and knowledge on their part regarding the property that I viewed, and consequently made an offer on. I didn't find out important information until I was sat opposite my solicitor. Information such as the type of building was a coach house and this meant that as the freeholder I would be responsible for insuring 5 garages below the 1 bed flat I had put an offer on. This hadn't been mentioned to me at all throughout the viewing process or made clear when I made the offer. As far as I was aware, it was a 1 bed flat, with option to buy the freehold and a separate freehold garage. On 2 occasions when viewing the flat I was shown to the wrong garage. The first time this happened we (the agent, myself and a relative) tried to unlock someone else's garage. The next time an agent tried to take me to this same garage I told her, the garage isn't that one, and I was asked if I was sure several times. On another occasion I called to set up a viewing of the flat as the process was taking a while and I wanted to see it again. The staff member was abrupt and rude, and seemed affronted when I asked for a later appointment time than 9am as this didn't fit with my schedule. There was 1 member of staff who was helpful throughout, but unfortunately the total negative experience with this estate agents over shadowed his efforts. I would not recommend buying or selling through this company.
Dear Emma, we were disappointed to read your review and must unreservedly apologise for any errors in communication during the buying process. It certainly wasn't our intention and we will discuss this internally within the team. However, we do wish you all the very best in your new home. Best wishes, GTH
5/5
Excellent service. Fantastic staff. Heartily recommended
Dear Cem - thank you! We were pleased to be of service. GTH
5/5
We were the buyers in this situation but we found GTH very good. They didn't hassle us and were always helpful.
Dear Jennie, thank you so much for taking the time to write us a review - we are delighted to have been of help. Wishing you all the best in your new home ~ GTH Team
1/5
Shameful service
5/5
Sandra has been brilliant and very helpful
Dear Simon, thank you for your kind words, we are delighted that you had a good experience and we agree that Sandra is brilliant! Best wishes, GTH Team
5/5
The people at GTH South Molton, particularly Sandra, were very helpful during the very long process of buying the property. They were able to get answers for me that I couldn't get from my own Solicitor! Although I can't say it was an enjoyable experience, the support of GTH certainly made it a lot less painful.
Dear Jenny, it's very kind of you to take the time to write this review and we are very happy that you are pleased with the service you received. We wish you all the very best in your new home! Best wishes, GTH Team
5/5
We are very happy to recommend Greenslade Taylor Hunt to anyone looking to sell their house. They handled the sale of our home in Devon in 2019. There were problems and complications along the way and it was really down to Greenslade Taylor Hunt that the sale stayed on track. At all times their representative acted calmly and professionally and we got there in the end. Thank you!
Dear Debbie, thank you for your kind review. We were delighted to be able to help you and wish all the very best for the future in your new home. ~ GTH
5/5
Rating only, no written review.
Thank you Mark! Best wishes ~ GTH
5/5
Rating only, no written review.
Thank you! Best wishes ~ GTH
4/5
Rating only, no written review.
Thank you Zoe. Best wishes ~ GTH
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Taunton (9) has the most, with 397 reviews rated 4.6 out of 5, followed by Honiton with 315.
The 14 Greenslade Taylor Hunt offices, by town:
Yes. In The Trusted Agent 2026 awards, Taunton won Trusted Agent, Minehead won Trusted Agent and Honiton won Trusted Agent. At The British Property Awards 2025 its branches won 9 Gold and 1 Silver award. The group and its branches have also won 22 other industry awards since 2019.