5/5
Very good customer service. Professional and helpful.
Agent replied · 24 August 2024
Thank you Nadine, that's very kind. Best wishes ~ GTH
Trusted Agent profile
★★★★★
1,856 reviews across 14 offices and 3 platforms
Greenslade Taylor Hunt has 14 offices, in Taunton (two offices), Honiton, Bridgwater, Chard, Sherborne, Langport, Tiverton, South Molton, Barnstaple, Dorchester, Burnham-On-Sea, Minehead and Williton. Together they have 1,856 reviews on three platforms, rated 4.7 out of 5 overall.
1,700
Reviews on Google
All 14 offices
1
Reviews on Yell
All 14 offices
155
Reviews on Trustpilot
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Greenslade Taylor Hunt's 14 offices, most reviewed first. Each has its own page.
Showing 1,700 reviews on Google only. Show every review
5/5
Very good customer service. Professional and helpful.
Thank you Nadine, that's very kind. Best wishes ~ GTH
5/5
From start to finish we where kept informed. Whenever we called to ask about anything it was always answered straight away or we would get a call back Dan was always helpful with every querie we had. Would definitely recommend .
Dear Mr Williams - thank you for taking the time to leave us a review, we really appreciate it. It was a pleasure to be able to help you and we wish you all the very best for the future ~ GTH
5/5
Had a good experience with these agents and Dan responded to Emails quickly and went out of his way to help us achieve solutions . Professional and hard working .
Dear Joanna - Thank you for taking the time to leave us a review, it means a lot to us. We were delighted to be of assistance and wish you the very best for the future. Kind regards ~ GTH
1/5
I was unhappy with the quality of communication from gth. I feel that once the property is sold subject to contract the only thing they have to do is manage communications and this was very poor. There was a lot of miscommunication . I would not recommend.
Dear Mr Binks, firstly, we must apologise for any misunderstandings during your property transaction. Following your conversations with the Partner in charge of this office, please be assured that the matter has been investigated thoroughly and dealt with internally. If you would like to discuss further, please do not hesitate to let us know. Yours sincerely, GTH Williton team.
5/5
Very friendly helpful service at a difficult time. I purchased a property through them at the height of the pandemic. Not a good time to move really. However, all the staff did their most to facilitate the process. Thanks to Caroline and Dan.
Dear Mr Honeyball, thank you so much for taking the time write your review. We were delighted to help and wish you all the very best in your new home!
5/5
From our initial property search I found GTH were very proactive compared to other agents . They always followed up on viewings to gain our thoughts . Not all agents do this . Having made a successful offer I felt GTH did a very good job of keeping us informed of progress as it went through the legal process and the whole deal went very smoothly. Well done GHT Williton!!!
Dear Mr Crowe - thank you for your kind words. We were pleased to have been able to help and and wish you all the very best for the future ~ GTH
5/5
I have moved twice now with Greenslade Taylor Hunt. On both occasions I have been given a true market appraisal with a genuine market value and then they have proceeded to successfully sell at that price. So many Estate Agents now seem to give a deflated property value to sell it through quickly and move on. This is not the case with GTH. They work hard to achieve the full value and pull out all the stops to achieve a successful sale. The Williton branch and it's agents are second to none. A very friendly and personal service whilst remaining totally professional. They are very good at pulling out very relevant and key sales points to promote your property on viewings. Through their extensive contacts, we had 9 viewings in the first 2 weeks and an offer that culminated in a sale at the full asking price. This is the second sale where GTH have worked their magic for us and I couldn't recommend them enough, they certainly earn their commission.
Dear Alan, thank you so much for taking the time to write this kind review. We were delighted to be of service and even more so that the result was favourable for you and your family. We wish you all the very best in your new home! ~ GTH Williton
5/5
I needed to sell a house in Williton after my Mum moved to a care home, leaving the place vacant. I live over 200 miles away and needed an agent to manage more than just the sales process. GTH were really helpful throughout, always on the ball, and acted promptly. GTH found reliable local trades people to clean, clear the house, and even service the heating, saving me worries and time. The sales process was good too with a faultless marketing brochure, updates on viewings, and realistic advice during negotiation. After agreement of the sale they kept in contact sharing updates from the solicitors and buyer. I had contact with several members of their team and they were always well informed about the situation and acted as a team. Happy to recommend wholeheartedly.
Dear Mr O'Shea, thank you so much for taking the time to write this review. We were delighted to help and see things through to a successful result for you. We wish you all the very best for the future. GTH Williton
5/5
Rating only, no written review.
Thank you so much Mr Rosier ~ GTH
5/5
I recently rented a property through gth, I could not be more pleased with the house or the staff at gth! Andrea helped me through the process and made us feel comfortable in all dealings with them. I have not rented before and found them friendly, helpful and informative as well as providing a quick service. My experiences have been all positive and I would recommend gth, thank you!
Dear Neil - Thank you so much for leaving us such a lovely review. We were delighted to help with your recent move, and wish you every happiness for the future ~ GTH
5/5
A very big Thankyou to Ross and Emma for the successful sale of our home in Washford, nothing was to much trouble for them when we rang on several occasions with question after question, there patients was impeccable. An excellent service from Greenslade Taylor Hunt Estate Agents.
Thank you so much Georgina, we're delighted to hear that our Williton have lived up to your expectations. It has been a pleasure to assist with the sale of your home and we wish you all the very best for the future ~ GTH
5/5
Emma Bradley was a pleasure to deal with, she was honest, professional. Everything I wanted from an Estate agent. She sent me the properties via email for me to view. She answered all my questions and concerns swiftly. I would certainly recommend this branch, and especially Emma. I have dealt with many Estate agents, however I would go so far as Emma being the best . I have bought a house, so this is from the Buying side.
Dear Maria - Thank you for your kind words, which we have of course passed onto Emma and our team in Williton. Your feedback means a lot to us and we are delighted to hear that you have been impressed with the service we provide. It was a pleasure to help you find your new home and we hope you will be very happy there. With best wishes ~ GTH
5/5
The staff at GTH have been really helpful and friendly in assisting us to secure our property purchase. They have phoned and emailed to keep us informed and in contact with any queries and question. Thank you.PositiveResponsiveness, Professionalism
Dear Mr White - Thank you for your kind words. It has been a pleasure helping you with your move and we wish you all the best for your future plans ~ GTH
5/5
Once we had had our offer accepted on the house which GTH were marketing, the chain stalled due to the usual incompetent and lazy solicitors at one end of the chain. All credit to Sandra at GTH who worked tirelessly liaising with people in the chain and prodding the useless blocker who was holding everything up. That service is vital in today's housing market and GTH was one of only two agents in the chain who really worked to make everything come together for a sudden exchange of contracts all along the chain and completion a breathless seven days later.PositiveResponsiveness, Professionalism
Dear Paul - Thank you for your kind words which we have of course passed onto Sandra and our team in South Molton. We were delighted to help with your sale and wish you well in your new home. Best wishes ~ GTH
5/5
Outstanding level of service, particularly from Sandra and Vashti. We had a difficult and at times frustrating experience with our sale and purchase but nothing was too much trouble for them and they helped us out on several occasions to overcome the various hurdles that came our way. They always responded promptly to the many queries we had and at the same time were efficient and friendly in their manner. It has been a pleasure to deal with them.PositiveResponsiveness, Quality, Professionalism
Dear Clive - thank you so much for taking the time to write us a review. We have passed your kind words onto Sandra and Vashti, as I'm sure they will be delighted. It was a pleasure to be able to assist you in your move and we hope you will be very happy in your new home. Best wishes ~ GTH
5/5
Attentive and professional at all times. Faultless servicePositiveResponsiveness, Professionalism
Thank you so much, it's a pleasure to be of service ~ GTH
1/5
We’ve not long stopped renting 16 Biddiscombe close in BW. We first had a leaking bath so we had a whole new bathroom suit fitted (GREAT) except when it was done the bathroom was left un decorated and in a poor state, this was just the start, the radiators downstairs in the property were not working properly leaving the house in winter very cold, this was reported in October still in January nothing was done about it. I also reported a mould problem in November (the house is quite damp too).. still nothing done I was told wipe it down which I did once but what started as a small mould problem became quite big quite fast! I had a conversation with the maintenance dept who informed me that there was no time scale for issues to be dealt with.. I thought letting agents were there to protect the tenant as well as the landlord but apparently they don’t care about the tenant. I had a great experience with Simone who very sadly passed away. I didn’t have a great experience with any of the others the staff are rude and dismissive, they will make you feel horrendous but make it sound like you’re the bad one.. namely Julie Cameron I’ve never dealt with anyone like this and when I asked to speak with someone more senior because I was upset with how she spoke to me her response was ‘you can’t because she’s dead’. I will never rent again with GTH nor would I recommend them. Even now they’re taking money out of our deposit (granted we didn’t jet wash the patio) but for reasons like ‘window frames not wiped’ why should I wipe away mould that I was told would be dealt with!!! Shame I have to give one star as you definitely don’t deserve it! In response to the reply ... it was the plumber who supposedly contacted me (I didn’t have any missed calls but ask for a copy of his call log and correct me?) I was also informed he ‘popped round on the off chance’ both me and Neal had been home LOCKDOWN, FURLOUGH AND WORKING FROM HOME. Don’t talk rubbish to justify your lack of customer service!!NegativeQuality, Professionalism, Value
Dear Samantha, We are very sorry to hear you that you feel you've had a negative experience with our Bridgwater Office. At GTH we pride ourselves for delivering excellent and professional care to our tenants and landlords. Therefore, looking into this further, I can see the issues you raised were not being dealt with by GTH but rather by your landlord, whose builder informed us that he had tried to make contact with you on a number of occasions. We have comprehensive notes on all our property transactions and would be available to discuss this further with you if required. Yours sincerely, Bridgwater Lettings
5/5
We recently dealt with GTH in relation to the purchase of our new house .can’t speak highly enough of them and their team , in particular Ann Cragg from the Bridgwater office.Ann couldn’t of been more helpful , and really made the whole experience go smoothly . She really went above and beyond and nothing was too much trouble . I would highly recommend GTH to anyone thinking of selling their home , excellent service .Thank you so muchPositiveResponsiveness
Dear Leigh - Thank you so much for taking the time to leave us a review, it really means a lot. It was a pleasure to help you find your new home and we hope you will be very happy there. With kind regards ~ GTH
5/5
There is nothing I would want to criticise about the service we received from GTH. They were friendly from the start and very quick to respond to any queries I put forward, making me feel could ask anything at any time. If I were ever to sell this property I would almost certainly use GTH Bridgwater to market it for me. Thanks to the team for all their help.PositiveResponsiveness, Quality, Professionalism, Value
Dear Lesley - Thank you so much for taking the time to leave us a review, it means a lot to us. We were delighted to be of assistance and wish you every happiness in your new home ~ GTH
5/5
I wholeheartedly recommend gth. The service was excellent. Will Channon was our Residential Negotiator; he was always professional, courteous helpful and supportive. Will ensured we were always kept aware of progress on the sale. Selling your house is considered to be one of life’s big stressors; gth, particularly Will, made the whole process almost stress-free. Finally, I just want to add that the support team in the office were also excellent.PositiveResponsiveness, Professionalism
Dear Mr Welch - Thank you so much for taking the time to leave us a review, it really means a lot to us. We have passed your kind words onto Will and our team in Dorchester who were delighted to be of assistance. We wish you all the best for your future plans. Kind regards ~ GTH
5/5
Quick response and helpful staff both at viewing and on the phone. Knowledgeable about the property. Professional approach to final offers process and rapid announcement of the outcome. Continuous follow up during negotiations and polite but firm advocacy for seller. Completion process and handing over keys were well handled, with a bottle of champagne and gifts. I would certainly recommend gth to any seller and to buyers who want efficient and reliable service.PositiveResponsiveness, Professionalism
Thank you so much Chris, your feedback means a lot to us. Have a lovely Easter weekend ~ GTH
5/5
Very happy with the service I received from GTH HonitonPositiveResponsiveness, Professionalism
Thank you Vanessa, we are delighted to hear that. Best wishes ~ GTH
5/5
A great service. Professional with an excellent knowledge of the local market. Kept us informed with email updates at all times.PositiveProfessionalism
Dear Mr Young - Thank you for your kind words, it's a pleasure to be of assistance ~ GTH
5/5
Found a flat I wanted to rent and Tara was fully responsive every step of the way and the whole process was nicely simplified right up to move in day.PositiveResponsiveness, Professionalism
Thank you so much for taking the time to leave us a review, we really appreciate it. We were pleased to be able to help you and wish you all the very best ~ GTH
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The Trusted Agent 2026 results for Greenslade Taylor Hunt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Greenslade Taylor Hunt and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.

Greenslade Taylor Hunt and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2020, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2020 to 20252025 9 Gold and 1 Silver across six branches The British Property Awards 2025 winners
2024 7 Gold and 1 Silver across five branches The British Property Awards 2024 winners
2023 5 Gold across four branches The British Property Awards 2023 winners
2022 4 Gold across three branches The British Property Awards 2022 winners
2021 2 Gold across two branches The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Taunton (9) has the most, with 399 reviews rated 4.6 out of 5, followed by Honiton with 317.
The 14 Greenslade Taylor Hunt offices, by town:
Yes. In The Trusted Agent 2026 awards, Taunton won Trusted Agent, Minehead won Trusted Agent and Honiton won Trusted Agent. At The British Property Awards 2025 its branches won 9 Gold and 1 Silver award. The group and its branches have also won 22 other industry awards since 2019.