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5/5
GoogleExcellent, personable service from the start of the process to now. Have accommodated every ask we've made. Friendly but professional service makes it easy to communicate and trust that all is in hand. I visited the office and that was just as smart and polite as their online presence.
Michael Β· 11 October 2024 Β· Greenslade Taylor Hunt Burnham-On-Sea
Agent replied Β· 25 August 2024
Dear Mr Jones - Thank you for your kind words. We are delighted to hear that you have been impressed with our service. It's a pleasure to be of assistance and we look forward to progressing you smoothly through to completion ~ GTH
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5/5
GoogleFrom the outset all the staff at GTH have been totally professional, efficient, and friendly. The manager, the photographer and other staff we dealt with. Our home was marketed in a very positive way. Particular praise must go to Wendy Stockham who supervised most of the viewings, followed up with prospective purchasers, and gave us honest and encouraging feedback. She was always ready to βchatβ and made us feel like friends rather than clients. In my opinion they are the best estate agents I have ever dealt with. Thoroughly recommended.
June Β· 11 October 2024 Β· Greenslade Taylor Hunt Burnham-On-Sea
Agent replied Β· 25 August 2024
Dear June - Thank you so much for taking the time to leave us this wonderful feedback. We are delighted to have the opportunity of working with you and thrilled to hear you have been satisfied with our service so far. We look forward to progressing your sale smoothly through to completion and wish you all the best for your future plans ~ GTH
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5/5
GoogleRating only, no written review.
Adam Β· 11 October 2024 Β· Greenslade Taylor Hunt Barnstaple
Agent replied Β· 23 October 2024
Thank you for the high rating Adam, it's been a pleasure to help ~ GTH
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5/5
GoogleVery good experience questions answered clearly and quickly even rang to give update as how things where progressing would recommend to friends and family
Thomas Β· 11 October 2024 Β· Greenslade Taylor Hunt Barnstaple
Agent replied Β· 23 October 2024
Dear Mr Colman - Thank you for taking the time to share your experience with our team in Barnstaple. We are thrilled to hear that you have been impressed with our service and we really appreciate your recommendation. It's been a pleasure to help and we wish you all the very best for the future ~ GTH
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5/5
GoogleThank you so much for your friendly and very efficient service and letting me view the property multiple times and answering l my first time buyer questions.
Highly recommend you as an estate agent especially Mitch and Ollie as these two are the people I had the most dealings with but everyone I came in contact with seem helpful, friendly and genuine this goes a long way.
Thanks again
Ashleigh Β· 11 October 2024 Β· Greenslade Taylor Hunt Barnstaple
Agent replied Β· 23 October 2024
Dear Ashleigh - Thank you so much for leaving us this wonderful review. It's great to hear how Mitchell, Ollie and our team were able to support you throughout your first home purchase. It has been a pleasure to help and we wish you every happiness for the future ~ GTH
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5/5
GoogleA very big thank you to the team at Greenslade Taylor Hunt in Barnstaple. We wouldn't have made our dream move without you. Despite giving some fairly tight demands you delivered with a service that was second to none. You even sold our β¦
Megan Β· 11 October 2024 Β· Greenslade Taylor Hunt Barnstaple
Agent replied Β· 24 August 2024
Dear Megan - Thank you so much for this wonderful review, we are humbled by your kind words. It has been a pleasure to help with your sale and we were delighted that we could alleviate some of the stresses of selling. We hope to get the opportunity of working with you again and wish you every happiness for the future ~ GTH
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5/5
GoogleWell what a great team!
We had an horrendous chain that took almost a year to complete and GTH Langport were amazing all the way through. They are an incredibly welcoming and friendly office and everyone contributed to our sale in one way or another. Josh was our main port of call for the whole journey and he was brilliant; keeping us updated, chasing other estate agents in the chain, nudging slow solicitors below us, even mortgage advisors to try and find out information as to what was holding up the chain. He was always going above and beyond to help keep us informed (and sane) throughout the whole process and was very calming and reassuring during our 'panic' moments! He also did a superb brochure of our house and took excellent photos that really sold it for us.
Callum was brilliant taking us on viewings, always cheerful and entertaining and had clearly done his homework on the houses we viewed giving us extra info and answering many questions we had.
There was a change of manager during our time, yet Chris fitted in perfectly and also helped us with a couple of challenges.
There is a really nice atmosphere in the office and everyone always made us feel very welcome and comfortable. We would not hesitate to recommend GTH Langport for both selling and buying a house. Huge thanks to you all!
T Β· 10 October 2024 Β· Greenslade Taylor Hunt Langport
Agent replied Β· 24 October 2024
Dear Mrs Taylor - Thank you so much for your glowing feedback! We're absolutely thrilled to hear that you had such a positive experience with the GTH Langport team, despite the challenges of a long chain. It's wonderful to know that Josh, Callum, and Chris, along with the rest of the team, were able to provide support, reassurance, and expertise throughout the entire process. Your kind words mean a lot and we're so glad that we could help make the journey a little smoother for you.
Thank you again for your recommendation, and we wish you all the best in your new home ~ GTH
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5/5
GoogleKudos to William Cosgrove ( Bill) and Isla of GTH Estate. We had a hard time dealing with our own solicitors but Bill go over and beyond just to help us out and understand the process of buying our first home. He's been amazing in dealing with our solicitor. He was the one giving us all the the update all throughout. Thank you again. We are now all settled and loving the place we can call our own homeπ€
Marah Β· 2 October 2024 Β· Greenslade Taylor Hunt Taunton (9)
Agent replied Β· 23 October 2024
Dear Marah - Thank you for taking the time to leave us this lovely review. We're so pleased to hear that Bill, Isla and our team in Taunton were able to support you throughout your first purchase and we will of course pass your kind words onto them. Weβre delighted to hear youβre now settled and enjoying your new home. If we can be of any further help or assistance in the future, please don't hesitate to contact us ~ GTH
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5/5
GoogleExcellent in all aspects of service.
Very professional and friendly staff. I was provided with very honest and helpful advice prior to marketing my house for sale. Communication was excellent all through the process. Would absolutely recommend Stephen and his team at GTH in Honiton.
Jane Β· 2 October 2024 Β· Greenslade Taylor Hunt Honiton
Agent replied Β· 23 October 2024
Dear Jane - Thank you for your wonderful feedback. We're delighted to hear that you have had a positive experience with our team. Stephen and everyone at GTH Honiton greatly appreciate your recommendation and we wish you all the very best for your future plans ~ GTH
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5/5
GoogleGTH Langport were professional, honest and had their own customerβs interest to the fore. An excellent Agency.
David Β· 26 September 2024 Β· Greenslade Taylor Hunt Langport
Agent replied Β· 24 October 2024
Dear Mr Marten - Thank you so much for your kind words. Weβre delighted to hear that you found our service professional and honest. Keeping our customers' best interests at heart is always our top priority, so itβs wonderful to know we met your expectations. We truly appreciate your feedback and hope to be of assistance again in the future ~ GTH
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5/5
GoogleExcellent service once again from Stephen and all the team. We were kept informed at all stages during the process and couldnβt have asked for more. Highly recommended.
Jo Β· 25 September 2024 Β· Greenslade Taylor Hunt Honiton
Agent replied Β· 23 October 2024
Dear Jo - Thank you so much for this wonderful review. We are delighted to hear that you have been happy with our service. It's been a pleasure to be of assistance and we hope to get the opportunity of working with you again in the future ~ GTH
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5/5
GoogleProfessional, personal, comprehensive service from the initial visit to the property through to the receipt of offers from interested parties, as well as other interactions throughout the selling process.
Simon Β· 25 September 2024 Β· Greenslade Taylor Hunt Honiton
Agent replied Β· 15 June 2024
Dear Simon - Thank you for your kind words. We are delighted to hear you have been pleased with our service so far. It's a pleasure to be a part of your move and we wish you all the best for the future ~ GTH
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5/5
GoogleI had a great experience with Greenslade Taylor Hunt in Honiton. The team is incredibly knowledgeable, professional, and provided outstanding service from start to finish. They truly understand the local market and went above and beyond to make the process as smooth and stress-free as possible. Their communication was excellent, always keeping me informed and answering any questions I had with expertise. I highly recommend them for anyone looking for a trustworthy, efficient, and friendly service. Brilliant team!
Lucy Β· 25 September 2024 Β· Greenslade Taylor Hunt Honiton
Agent replied Β· 23 October 2024
Dear Lucy - Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our team in Honiton and it's fantastic to know we could make the process smooth and stress-free for you. Your kind words mean a lot to us, we truly appreciate your recommendation. We hope you will be very happy in your new home and wish you all the best for the future ~ GTH
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5/5
GoogleGreenslade Taylor Hunt have supported my partner and I with purchasing a house. It was a lengthy process, through no fault of GTH, but Josh was fantastic at keeping us informed and went above and beyond to help us find our dream home. We would definitely recommend using GTH. Thank you!
Holly Β· 24 September 2024 Β· Greenslade Taylor Hunt Langport
Agent replied Β· 24 October 2024
Dear Holly - Thank you for taking the time to leave us this lovely review. We are delighted to hear how Josh has been so supportive throughout your purchase and we will pass your kind words onto him. It's been a pleasure to be a part of your move and wish you every happiness in your new home ~ GTH
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1/5
GoogleGTH mixed up the keys to our new home. They ignorantly sent us off with someone else keys and had the vendor post his set through the door. It soon became apparent that we didnβt have the right keys and had to go back and forth with the office before eventually they arranged a locksmith. This meant we were delayed by two hours and added extra stress to what otherwise had been a very smooth house move of leaving our old house. We were also left with just one door key and a loose door handle to our new home. The locksmith said he will do all he can to not break the door.
It was disappointing that GTH sent an apprentice down to collect the wrong keys as this should have been their opportunity to properly apologise.
We have since written to GTH to complain about this incompetence and lack of customer care. Again, the reply was unexpected and disappointing as their words and actions donβt match. They say they take these matters seriously. Hmm. How?! And went on to say, βRarely do we have problems with keys so this was very much a one off.β Rarely?! I would trust and hope that most agents can confidently say they never have a problem with keys.
We certainly canβt and wonβt be recommending GTH to people we know. And when it comes to moving again ourselves we would not engage their services or consider any GTH properties for sale because of the key incident, how they dealt with the matter and their poor communication. We can however, recommend local agent TRG Lawrence who we have used to both buy and sell a property.
Jem Β· 23 September 2024 Β· Greenslade Taylor Hunt Taunton (9)
Agent replied Β· 23 October 2024
Dear Mr Appleby
Thank you for sharing your feedback with us. We sincerely apologise for the mix-up with the keys to your new home and the stress it caused during what should have been an exciting time. We understand that having to wait for a locksmith added unnecessary complications to your move, and weβre sorry for the inconvenience this caused.
We take these matters very seriously and please be assured that this incident is being reviewed thoroughly to prevent any similar occurrences in the future.
We value your feedback and will use your experience as a learning opportunity.
Yours Sincerely,
Greenslade Taylor Hunt
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5/5
GoogleGreat from viewing through to purchase! We were shown round a property for sale by GTH. We considered the pricing fair and the viewing agent knowledgeable. After having our offer accepted, GTH kept us informed every step of the way and were proactive at phoning solicitors and up and down the chain to get the sale down. Would recommend!
Amy Β· 23 September 2024 Β· Greenslade Taylor Hunt Taunton (9)
Agent replied Β· 23 October 2024
Dear Amy - Thank you so much for the positive feedback! It's wonderful to know that our teamβs efforts throughout your purchase made a difference. Your recommendation means a lot to us. It has been a pleasure to be a part of your move and we hope you will be very happy in your new home ~ GTH
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5/5
GoogleThe team at Greenslade Taylor Hunt were professional and helpful throughout our property purchase process. I would like to give a particular special mention to Bill who went above and beyond to communicate with us, keeping us updated at every step of the journey. As people will know, buying a house can be an extremely stressful time and Bill was always understanding and patient and resolved everything timely and respectfully.
Jessica Β· 23 September 2024 Β· Greenslade Taylor Hunt Taunton (9)
Agent replied Β· 23 October 2024
Dear Jessica - Thank you for taking the time to leave us this lovely review. We have passed your kind words onto Bill and our team in Taunton who will be delighted to hear that the stresses of your move were alleviated by their efforts. We hope you will be very happy with your new home and wish you all the best for the future ~ GTH
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5/5
GoogleWe selected GTH to support us in selling a property we were managing due to a bereavement. The team there were always available, very supportive and always willing to help. In particular William Cosgrove was spectacular in dealing with our buyer and their very difficult solicitors right the way through the process.
Ian Β· 23 September 2024 Β· Greenslade Taylor Hunt Taunton (9)
Agent replied Β· 23 October 2024
Dear Ian - Thank you once again for the opportunity of working with you and for taking the time to leave us this lovely feedback. We are so pleased to hear that you have been happy with our service. It is always a pleasure to help and we wish you all the best for the future ~ GTH
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5/5
GoogleA couple of months ago, we purchased a property through GTH. They provided a fantastic service and we'll definitely be using them again in future. Their communications were clear, they were easy to reach over the phone and they actively supported us throughout the whole process. Special mention must go to William Cosgrove (Bill), without whom I'm sure the sale would have taken much longer. Bill was brilliant, providing daily updates and facilitating arrangements between ourselves, the seller and the solicitors as needed. It was a pleasure to collect the keys from Bill at completion after all his help. When we come to work with GTH again, we'll be asking for Bill. We're also grateful to Ben, who got us off to a flying start by arranging our viewing at short notice and keeping us in the loop at the beginning of the sale.
Overall, a fantastic, efficient and personal service from the GTH Taunton team!
Ben Β· 23 September 2024 Β· Greenslade Taylor Hunt Taunton (9)
Agent replied Β· 23 October 2024
Dear Mr Sailsbury - Thank you for taking the time to leave us this wonderful review following your purchase. We have passed your high praise onto Bill and Ben who we know will be delighted. It has been a pleasure to help with your move and we look forward to working with you again in the future ~ GTH
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4/5
GoogleTotal care shown throughout with regular updates which were definitely required when distanced from the property.
John Β· 15 September 2024 Β· Greenslade Taylor Hunt Bridgwater
Agent replied Β· 23 October 2024
Dear Mr Baker - Thank you for your feedback! We're glad to hear that you felt well cared for and appreciated the regular updates throughout your sale. It's been a pleasure working with you and we wish you all the best for your future plans ~ GTH
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1/5
GoogleAbsolutely awful- made an appointment they changed the time twice then didnβt turn up for the viewing! Is this how you sell properties? Not in my day!
Will not contact you again
Phyllis Β· 15 September 2024 Β· Greenslade Taylor Hunt Williton
Agent replied Β· 28 August 2024
Dear Phyllis,
We were disappointed to read your review. Having looked at the circumstances, we were acting on the request of the vendor who was unable to make the time arranged. Our colleague did call twice and emailed to try to rearrange. We are sorry if this communication did not reach you, but every effort was made to get in touch.
Best wishes, GTH
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5/5
GoogleWe have both bought and sold property with Langport office of Greenslade Taylor Hunt.
They have been excellent and efficient every time. They take a personal interest when selling and I highly recommend them.
Harriet Β· 25 August 2024 Β· Greenslade Taylor Hunt Langport
Agent replied Β· 24 October 2024
Dear Harriet - Thank you for your kind words. It is always a pleasure to help and we hope to get the opportunity of working with you again in the future ~ GTH
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5/5
GoogleGreat support from Josh enabled us to get a challenging purchase over the line. Josh always kept us informed, and returned calls. Great service, thank you.
CATHRYN Β· 25 August 2024 Β· Greenslade Taylor Hunt Langport
Agent replied Β· 24 October 2024
Dear Cathryn - Thank you so much for your kind review. Josh and our team in Langport were delighted to be a part of your move and we wish you every happiness in your new home ~ GTH
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5/5
GoogleGTH have been amazing during our journey on selling our property, even our silly questions have been dealt with professionalism.
Josh has been amazing from the moment he valued our property to the moment he sold it, thank you so much.
Would thoroughly recommend the team at Langport.
Beverley Β· 25 August 2024 Β· Greenslade Taylor Hunt Langport
Agent replied Β· 24 October 2024
Dear Beverley - Thank you so much for this wonderful review! We have passed your kind words onto Josh and our team in Langport who we know will be delighted to hear that you have been impressed with their service. It is a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
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