Trusted Agent profile

Grantley estate agents in Guildford and Godalming

4.6

★★★★★ Excellent

252 reviews across 3 offices and 2 platforms

Grantley has three offices, in Guildford and Godalming (two offices). Together they have 252 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

251

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

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Our offices

Grantley's three offices, most reviewed first. Each has its own page.

Latest reviews from every Grantley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I was interested in renting out my home so contacted Stephen Frost at Grantley to discuss my options. He was very courteous in his response, and efficient in getting Mark from his team to visit my home to discuss my options. Mark then followed up very promptly with the paperwork. I would highly recommend them for their professionalism and bespoke approach. The team really believe in what they do. And they take pride in doing it well. And it shows. They are a breath of fresh air in this space.

Tessa · 16 April 2023 · Grantley Guildford

Agent replied · 15 June 2024

Thanks Tessa! Please give us a call anytime should you need any more advice.

5/5

Google

It was the first time for me to work with Grantley, and I have to say it was a pleasure. Charlie is very professional, and friendly, he is passionate about his work and that makes all the difference. We did really enjoyed the visit of the property and his help and transparency allowed us to move forward quickly. Thank you Charlie and the team!

Mayad · 16 April 2023 · Grantley Guildford

Agent replied · 15 June 2024

Thank you Mayad. So pleased that you had a good experience! We wish you all the best in your new home.

5/5

Google

Sarah and Shonda at Grantley looked after our house for us many years ago, so when we returned to Haslemere last year as tenants we immediately called them to help us find a family house to rent. They are just as helpful, kind and knowledgeable as ever. They helped us find a property and the absolutely wonderful Gemma has been so helpful, always cheerful, and quick to respond when we’ve had queries. Grantley are outstanding and highly recommended if you’re looking for a lettings agent in Haslemere.

Anna · 16 April 2023 · Grantley Guildford

Agent replied · 15 June 2024

Thank you for your very kind words Anna, we are so pleased to hear that you had a good experience as both a landlord and a tenant. I am sure the team in Haslemere will keep looking after you in the same vein.

5/5

Google

Extremely happy with Gemma and the team at Grantley’s. Can not thank them enough for all their help. They really do have the tenants best interests at heart and nothing is too much bother for them. They kept us informed throughout the whole process and made it as easy as it could be. Would highly recommend going through Grantley’s.

Brandon · 16 April 2023 · Grantley Guildford

Agent replied · 15 June 2024

Thank you for your kind words, really pleased to hear that you had a good experience with the Haslemere team. We hope you enjoy your new home!

5/5

Google

We were looking for a property near my daughter’s school, and liked a property managed by Grantley. We approached the team for further process. Charlie was more helpful in arranging the viewing, and with the other letting processes. Charlie and Helene was extremely communicative and easy to reach to answer any of our questions at all times. I thought finding and moving in to a property would be very stressful. But, Grantley made it very easy and simple. Highly recommended! Best wishes to the entire team for continued success.

Surendran · 16 April 2023 · Grantley Guildford

Agent replied · 15 June 2024

Thank you for your kind words Surendran! We hope you enjoy your new home.

5/5

Google

Great experience! It was our first time renting and we where naturally nervous with all of the paperwork and detail on emails with not having a solicitor review everything like you would when buying and selling, but the team made us feel super comfortable and took us through everything we needed to know. Charlie was very responsive on all emails and questions all the way up to the day we moved in and even met us with the keys! Great experience!

Jack · 16 April 2023 · Grantley Guildford

Agent replied · 15 June 2024

Glad to hear your first experience renting has gone well so far, Jack! Thank you for the kind words and all the best in your new home!

5/5

Facebook

Efficient, friendly and responsive I highly recommend the Haslemere branch. My interactions with Shonda have been great. What a breath of fresh air!

Kit · 19 July 2022 · Grantley Godalming

5/5

Google

Rating only, no written review.

Ben · 16 June 2022 · Grantley Guildford

Agent replied · 15 June 2024

Thank you for your 5 star rating Ben, we hope that you are very happy in your new home.

5/5

Google

Charlie was brilliant, very professional, friendly and provided a 5 star service for our rental.

Milla · 16 April 2022 · Grantley Guildford

Agent replied · 15 June 2024

Thank you for your kind words Milla, we hope you enjoy your new home!

5/5

Google

Susie gave consistent 5-star service throughout the entire renting process from the initial viewing to the move-in. I feel very secure knowing that any of my queries or concerns and will be met with friendly and professional support. Can't recommend Grantley enough!

Grace · 16 April 2022 · Grantley Guildford

Agent replied · 15 June 2024

Thank you for your feedback, Grace. Really pleased to hear that you were happy with the service, we are lucky to have Susie.

5/5

Google

Rating only, no written review.

Ciaran · 16 April 2022 · Grantley Guildford

Agent replied · 15 June 2024

Thank you for the rating Ciaran, really pleased that your move in went smoothly!

1/5

Google

Not the best.

Amr · 16 April 2022 · Grantley Guildford

Agent replied · 15 June 2024

Dear Amr, I am disappointed to see that you have changed your review from 5 star to 1 star. As you are aware, the issue that you are upset about had to be dealt with by Thames Water. Before this we have made every effort to try and resolve any issue you have raised, including recommending to the owner to release you from your tenancy early.

5/5

Google

They are very kind, helpful, and gentle. I am absolutely satisfied with The Grantley Group.

Máté · 16 April 2022 · Grantley Guildford

Agent replied · 15 June 2024

Thank you for the kind words Máté, we hope that you enjoy your new home!

5/5

Google

I dealt with Charlie and Lisa from Grantley, very professional and incredibly helpful. They made this whole process go as smooth as possible. Highly recommend using Grantley.

Chris · 16 April 2022 · Grantley Guildford

Agent replied · 15 June 2024

Thank you for your kind words! We are very pleased to hear that you had a good experience and hope you enjoy your new home.

5/5

Google

We had the best professional experience given by Charlie, as well as the Grantly team. Charlie is fantastic, superb worth ethic, and beyond helpful. Thanks again Charlie. Cheers

Dylan · 16 April 2022 · Grantley Guildford

Agent replied · 15 June 2024

Thank you for you very kind words, Dylan! We hope that you are very happy in your new home. Mark and the Grantley team

5/5

Google

THE BEST experience I have had with an estate agent and renting. We mainly dealt with Charlie but the whole team have been wonderful answering any questions we have had- no matter how small they seemed. Charlie was quick to get us a viewing for our flat, and helped us through every step of the application process. The response to emails/ calls was always quick, and he met us on move in day for our key exchange and to welcome us. The flat was immaculate, and we were given an information pack with everything we needed in it. I felt like the whole experience was very professional and I could not recommend Grantley enough. Thank you!

Chloe · 16 April 2022 · Grantley Guildford

Agent replied · 15 June 2024

Thank you very much for your very kind words Chloe. We are delighted that you have had an enjoyable experience so far and that Charlie looked after you.

5/5

Google

We have had an excellent experience with Grantley, Godalming office. They matched us with the exact property we were looking for. Charlie moved heaven and earth to make the process as smooth and stress free as possible.; we are extremely grateful. If you are looking for a bespoke service from an Estate Agents in the area, there are none better than Grantley's. Thank you Charlie and the team!

Harry · 16 April 2022 · Grantley Guildford

Agent replied · 15 June 2024

Hi Harry, we are so pleased to hear that you had a good experience and even more so that you got the new home you wanted. We wish you all the best for the future!

5/5

Google

We had such a good experience with Grantley Godalming Office. We found the property and rang up to arrange a viewing. Charlie booked us in the following day to view the property. He was extremely professional, but at the same time gave us a friendly, warm welcome. The transaction was extremely fast paced. From the day of the viewing, it only took us 2 weeks from the start of the transaction to moving in. Charlie was extremely responsive during this period, happy to answer any questions we had, and also turned around our paperwork efficiently. Thank you so much Charlie and Team, We love our new home.

Misha · 16 April 2022 · Grantley Guildford

Agent replied · 15 June 2024

Thank you for your lovely feedback Misha, we are very pleased to hear that you love your new home!

5/5

Google

My experience with Grantley so far has been incredible. Looking for properties could be stressful but with the efficiency of Grantley Group everything was smooth sailing. From the first email to view the property to the point where we collected the keys. Special mention to one of their amazing agents, Susie Salmon! Susie was quick to respond to queries and always kept me up to date with the process, she exhibits empathy and professionalism all the way through every email and phone call conversation we had. It definitely made a difference. Thank you again!PositiveResponsiveness, Quality, Professionalism, Value

Suzanne · 24 August 2021 · Grantley Guildford

5/5

Google

Just finished a very pleasant 6-year tenancy at a Grantley-managed flat. This company can easily be one of the many letting agencies I have encountered. Very responsive and helpful. Absolutely top-tier service. Highly recommended.

Xin · 16 June 2021 · Grantley Guildford

5/5

Google

Just finished a very pleasant 6-year tenancy at a Grantley-managed flat. This company can easily be one of the many letting agencies I have encountered. Very responsive and helpful. Absolutely top-tier service. Highly recommended.

Xin · 16 April 2021 · Grantley Guildford

5/5

Google

My experience with Grantley so far has been incredible. Looking for properties could be stressful but with the efficiency of Grantley Group everything was smooth sailing. From the first email to view the property to the point where we collected the keys. Special mention to one of their amazing agents, Susie Salmon! Susie was quick to respond to queries and always kept me up to date with the process, she exhibits empathy and professionalism all the way through every email and phone call conversation we had. It definitely made a difference. Thank you again!

Suzanne · 16 April 2021 · Grantley Guildford

5/5

Google

Rating only, no written review.

Adriano · 16 April 2021 · Grantley Guildford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Grantley

Which Grantley office has the most reviews?

Guildford has the most, with 140 reviews rated 4.5 out of 5, followed by Godalming with 61.

Where are the Grantley offices?

The three Grantley offices, by town:

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