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★★★★★
92 reviews from tenants across 5 offices
92 reviews of Gordon come from tenants, rated 4.8 out of 5 on average, across five offices in London.
92 reviews from tenants, newest first, with the office each one is about.
5/5
View AgentsFriendly, helpful and very efficient
Thomas made the process of moving into our new flat in South West London very easy. He was very quick and efficient at processing our offer, getting the contract set up and arranging the move-in. His communication with us was great and he always responded to emails quickly. He was friendly and helpful throughout.the process. Thank you Thomas!
5/5
View AgentsPersonable, Helpful, Efficient
This was our first time renting, and Dean helped us out every step of the way. From the initial viewing and securing the property, right upto the move in day. He was on hand or at the other end of the phone to assist. Cheers Dean SF
5/5
View AgentsDean was so helpful agent for a person that come from a different country and try to find a new home In my own process, he dealt with everything that makes me feel safe.
5/5
View AgentsHelpful, Friendly and Approachable!
Dean was excellent in helping us securing the property and prompt in sorting all of the paperwork. He was available for any queries and additionally information we required as well as efficient in sending over any relevant documentation.Move went very smoothly and was good of Dean to call in and check to see how we were getting on! Thanks!!
5/5
View AgentsExcellent service
Tom provided a highly professional service and was insightful, knowledgeable and courteous throughout the letting process. Tom adds real value by providing clear lines of communication and by having a very well informed knowledge of the wider residential London market. I would highly recommend Gordon & Co solely due to the first class service he provided.
5/5
View AgentsReally efficient agent, secured our flat straight away
Thomas helped us support our property really efficiently.
5/5
View AgentsExcellent Service
Thomas has been a great help during my flat hunting. He was really helpful and provided me with all the information I needed to know. The process was fast and painless. Most importantly, he is kind and considerate. Big thanks to him.
5/5
View AgentsA friendly, yet professional attitude
Dean helped me to secure the apartment the moment I stepped in. He explained everything to me, I signed the papers, and I moved in 3 weeks later. Couldn't ask for a better service.
5/5
View AgentsEfficient and professional service
Thomas was extremely helpful in our flat lettings search. He fully understood that we were focusing on a particular development and got in contact with us as soon as Gordon&Co got the instruction from a landlord, without pressuring us to look at other properties. This meant we were able to view the flat and put down an offer the next day. As we were looking to move in quickly, Thomas fast tracked our referencing process, which mean it was completed by the next working day. On his part, Thomas ensured everything else that was required was completed ASAP. This meant we were able to move in within a week of viewing the flat. The London rental market is very quick, and it's very easy to lose put because of this. Thomas helps you stay ahead of the game. Throughout the entire process he was both friendly and professional.
4/5
View AgentsGreat Agent
Thomas has been very helpful when my partner and I have looked for apartments. He has responded quickly and been very approachable throughout the process. He has also been thorough when going through information for the apartment we chose to go for. Thomas has made the process of renting for the first time in London a bit more comfortable and safe.
4/5
View AgentsProfessionnal
Professionnal. Available.
5/5
View AgentsExcellent
I recommend Thomas as he has been very helpful and professional. He was always available and provided us with every answers we needed, facilitating our flat hunting and moving process. Thanks again for your assistance.
5/5
View Agentsvery good communication and helpful
Thomas has very strong communication skills, he was always available whenever we were emailing him. Thanks Thomas for your help!!
5/5
View AgentsPatient and thoughtful
Thomas has been amazing, my situation was complexe: international move without my partner therefore tight budget et lor of stress, However Thomas has been extremely patient and has understood all my concerns and has find a solution of each one it. I highly recommand him as an agent and I will definitely keep in touch with for my next steps.
5/5
View AgentsFriendly and professional
Very grateful to Tom for helping us secure the property we really wanted. Whole process was managed smoothly and he was friendly and professional throughout.
5/5
View AgentsThomas has been very helpful throughout the process
I was looking for a flat to quickly move in before xmas and it is always not very easy to find a decent flat. in London. Tom showed me around a couple of flats that suited my criteria and is very open and transparent about the details. He constantly communicated throughout the application process and followed up with the landlord.. He has been very professional throughout and I would definitely recommend him. Thanks for your help.
4/5
View AgentsGood communication
Very good communication, friendly service and fast assistance with sorting out moving-in questions and queries. Many thanks!
5/5
View AgentsNo problems, moved in quick, all queries answered!
We took on a Gordon and Co rental property this month. Dean our agent found us a property that exceeded our expectations, great location and made the admin quick and easy. Thank you!
5/5
View AgentsWe met Tom when we were looking for a new apartment with my partner one month ago. He was very kind, helpful, and I was really surprised of his language skills because he spoke a perfect Italian with us. With his help we found a very good solution and a very nice apartment for us. I am very grateful to him for all his help and support. It was a pleasure to meet him and we were very lucky.
5/5
View AgentsFab customer service!
Rumz Habib dealt with us throughout the process of taking over tenancy of our new home. Very smooth process and optimal customer service. Thank you!
5/5
View AgentsAn estate agent that genuinely cared about getting the best for their tenant
Rumz was great. Worked with landlord to refurbish the house and get completely new furniture throughout.
5/5
View AgentsTom is really responsive, helpful and polite. I'd recommend him to everyone.
4/5
View AgentsRating only, no written review.
4/5
View AgentsEfficient and well mannered
Thomas is a breath of fresh air compared to most estate agents I've come across. He was honest and straightforward in terms of when we should put our offer forward and whether there was anyone else viewing the property we eventually got. He did try to re-arrange a meeting we had to move into the property at short notice which was disappointing, but an anomaly as he usually kept in good contact and kept us in the loop about everything.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
92 reviews from tenants across five offices, rated 4.8 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."
