Trusted Agent profile · Surrey and Greater London
Verified
★★★★★
3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMy Experience with Bradley and Goodfellow's was really good, We were looking for the property for quite a long time after we moved from India to the UK and within a month we had a tough time finding a good property near the Sutton area until we meet Bradley, he is professional, helpful and always ready to listen. During our first meeting, he understood our concerns and helped us find the right property. I recommend him for a good property search.
1/5
GoogleVery very poor service over all. We have had our family home on the market with them for over 7 months. Still not closed the sale. Even turned away other buyers from putting in any offers. Made mistakes on their website. Broken promises to the point where being out of contract with them we moved to another estate agents.
5/5
GoogleHad a great experience with Goodfellows in purchasing my property, specifically with Reece Garcia who was my estate agent. Would highly recommend.
Dear Jasdeep , Reece will be delighted to get his name mentioned on your great 5 Star review ... thank you for sharing your experience with us . Kind regards Goodfellows Mitcham.
5/5
GoogleLot of days i am searching house for rent in online. And finally i found good fellows agencies and keyley yassi is such a good person and sending documents by detailed and everyone is helping very well and all procedures is done at the time. Thank you
Fantastic Review and a BIG Thank you from Us ...kind regards Goodfellows Mitcham.
5/5
GoogleVery good service provided by Bradley, always on hand to answer any questions and kept informed throughout the whole process of finding a tenant for our property.
Thank you Vishal for your wonderful review! We're glad to hear Louise was able to deliver an excellent customer service experience.
5/5
GoogleAfter some pretty bad experiences with other local estate agents, Goodfellows have been excellent. Extremely friendly & professional. Beckie & Mae in particular have gone above and beyond & are a credit to the business.
Dear Oliver , what a great review and very welcome after seeing a one star which is so very unusual for the office. We are a business who is proud of our service so thank you for posting 5 Stars ..kind regards Goodfellows Chem Village
5/5
GoogleWe had a great and smooth experience considering that relocating is the most stressful thing in London. Mae was lovely and patient with us during the process of renting considering my wife was not available to see the apartment for the first time. Myself and my wife appreciated the fact that Mae made this experience easy. We loved the follow up calls and emails just to check on us, the details mattered. Thank you Mae, Matt and the entire team for your support.
Dear Costel , you have just joined our marketing department ...joking....but wow what a great review and we can honestly not add anything to make it sound any better. Kind regards Goodfellows Cheam Village .
5/5
GoogleWe had a very good experience with Goodfellows, Cheam. We are first time buyers. Without this team, it wouldn't have been possible to become a home owner. Initially we worked very closely with Stefan and Sabrina before the offer got accepted. After offer acceptance, Sabrina was very helpful through out the whole process. She always understands when there was a problem or query and made sure we got the response from the seller and their solicitors in a timely manner. For a first time buyer, the process was really smooth and we managed to do completion on our preferred date of 5th September. Thank you so much Sabrina and the whole team!!!
Dear Jaya , we are always here for first time buyers , first time sellers and everyone else who requires a property relayed service. Thank you for posting such a great review. Kind regards Goodfellows Cheam Village
5/5
GoogleNot your Stereotypical Estate agent! Estate agent stereotypes exist for a reason, many of the agents we looked at when trying to sell our property fell into this category. Then we found Goodfellows. The team at Goodfellows Cheam, Stefan, Sabrina, and Lorraine were fantastic throughout the whole process of selling and it was certainly a difficult process (all caused by the agent above us). Despite misinformation, ups and downs in a aggressive market, the team went well above and beyond to help us, keep us sane and when we lost our buyer (due to circumstances well out of anyone’s control) the team had new buyers lined up within 8 hours and we had sold again in a week. Throughout this, they helped us through everything, including our search and Stefan went well outside his remit chasing down the chain and solicitors when other agents wouldn’t even reply to an email. Whilst many people will be driven by commission and glossy sales brochures to pick an agent, my advice would be: “Pick the agent you would be happy to speak to regularly, that you want to do business with and that gives you the feeling that you can trust them”. We looked at 7 agents and picked Goodfellows for this reason and we did not regret it ever. There are cheaper and bigger companies, but selling your home is stressful and you need a team that will work for you and with you from start to finish; not just chase the numbers and hands off when an offer is accepted. And as Stefan says “this is a team effort” and it is imperative to have a good team. In an industry filled with shiny suited sales people, who treat you as if it is a privilege for you to have them charge you, for often doing very little, Goodfellows in Cheam stand, not just head and shoulders above, but on a different level to all the others we looked at. If you are in their catchment area, I would not hesitate to recommend them. Actually, just ask if they will help you, even if you’re not in their area. They are that good to work with
How can we thank you enough for such a great review and exactly how we want our clients to feel about us and our TEAM...we are so proud that you have recognised the work that we are prepared to put in to get our vendors moved and we so totally agree that people should choose their agent on who they think they could have the best communication with as we strongly believe that with the right communication and understanding a move will always happen. Thank you and kind regards Goodfellows Cheam Village
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleWas able to get a quick response and setup a viewing
5/5
GooglePrompt response to queries a d step by step guide was amaze
5/5
GoogleJack was very helpful throughout the whole process, thank you
5/5
GoogleVery easy and friendly staff to deal with. Everything was straight forward.
4/5
GoogleBradley Hearse was very helpful on 17 Amity Grove.
4/5
GoogleTheir administrator, Debbie, and the manager were quick, efficient and thoughtful. A pleasure to deal with.
5/5
GoogleHighly recommend Bradley Hearse . He was excellent during the whole process.
5/5
GoogleI used Goodfellows in Morden to rent a property and I am pleased to say that everything worked out just right.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.
