1/5
GoogleWorst experience ever . Ms.Tayler and Ms.Kamilla do not know to communicate with customers . They call and threatening people about if we do not pay 40p they will not give the keys of property
Trusted Agent profile · Surrey and Greater London
Verified
Goodfellows estate agents in Morden, London, Mitcham and 3 more
★★★★★
3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords1 review
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
Tenants1 review
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Our offices
Goodfellows's seven offices, most reviewed first. Each has its own page.
- Goodfellows Estate Agents Morden99-103 London Road, SM4 5HP869 reviews · 867 on Google (4.7)32 in the last 90 days
- Goodfellows London44 Coombe Lane, Coombe Lane, SW20 0LA815 reviews · 815 on Google (4.6)10 in the last 90 days
- Goodfellows Mitcham7-8 Fairgreen Parade, London Road, CR4 3NA549 reviews · 549 on Google (4.7)10 in the last 90 days
- Goodfellows Cheam (2 Ewell Road Cheam Village)2 Ewell Road Cheam Village, SM3 8BU381 reviews · 381 on Google (4.8)11 in the last 90 days
- Goodfellows Cheam (40 The Broadway)40 The Broadway, SM3 8BD350 reviews · 350 on Google (4.8)11 in the last 90 days
- Goodfellows Estate Agents Carshalton Beeches3 Beeches Avenue, SM5 3LB336 reviews · 336 on Google (4.7)10 in the last 90 days
- Goodfellows Estate Agents Sutton30 Stonecot Hill, SM3 9HE234 reviews · 234 on Google (4.8)10 in the last 90 days
Latest reviews from every Goodfellows office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat help and service provided by Tayler, Shamila and the whole team. Trustful local agent with professional knowledge of market. My house has been rented out in one month since it was posted on market.
5/5
GoogleGoodfellows team including Sharmila, Taylor and Lillian as always provided a professional and responsive service regarding our rental property. The recent change of tenant was efficient and as near painless as possible,
5/5
GoogleI am incredibly grateful to Tony and the entire team at Goodfellows estate agents. Their exceptional service has left me utterly impressed. Right from the outset, they have demonstrated an unwavering commitment to excellence. During the course of our engagement, we encountered unexpected hurdles that prolonged the sale for several months. Without Tony's invaluable expertise and dedication, I am convinced that the transaction would not have advanced. Tony's tireless efforts and determination to go above and beyond for us have truly exceeded our expectations. I cannot express enough gratitude for the outstanding support and service we received from Goodfellows. It's clear that this agency embodies a standard of excellence that sets them apart in the industry. My sincere thanks to Tony and the entire team for making this experience nothing short of exceptional.
5/5
GoogleMolly came up with reasonable solutions to problems and communicated effectively throughout. Her help is much appreciated.
Agent replied · 20 November 2023
Dear Tammy , thank you for showing how important it is to have a great agent who can find solutions and communicate when trying to find a home. We are delighted that you were impressed by Molly and that you left this 5 star review. Kind regards Goodfellows Cheam.
5/5
GoogleI have been working with Beckie and her team for years, and I can confidently say that their professionalism and expertise have made all the difference in managing my properties. From the very beginning, they have demonstrated a deep understanding of the local real estate market. Their ability to find and secure reliable tenants has been nothing short of impressive. Beckie and her team are excellent communicators. They have always kept me well-informed about the status of my properties, ensuring that I am never left in the dark. Their attention to detail and commitment to providing exceptional service is truly commendable. What sets them apart is not only their ability to fill vacancies quickly but also their knack for finding the right tenants. They conduct thorough background checks and screening processes, which has led to a hassle-free and secure rental experience for me. Overall, I highly recommend Beckie to any property owner/landlord looking for a reliable and efficient team to manage their rentals. Their dedication to their work and their clients is truly exceptional.
Agent replied
Nik thank you , we are very lucky to have three great members of staff that could help you with regard to Letting. Five Stars means a lot to the team and this will keep them motivated to deliver great service to the customers and clients that follow you.
5/5
GoogleGoodfellows have helped us find our dream home to rent. Molly has been with us through some ups and downs in the process which were out of anyone's control and has at all times been professional and helpful. We could not have asked for a better agent and wholeheartedly recommend this business!
Agent replied · 20 November 2023
Dear Sabrina , thank you for taking the trouble to post this 5 star review. Molly always goes the extra mile to help clients and customers and we are very pleased that it all ended successfully and that you are happy to recommend us. Thank you and kind regards Goodfellows Cheam Village.
5/5
GoogleGoodfellows (Cheam) have been very professional and helpful throughout the process. They provide a fair and realistic appraisal of the property and achieve the rental they forecast. My contact there has been willing to go above and beyond. Fully recommend.
Agent replied · 20 November 2023
Dear Ben , thank you so much for taking the time and trouble to post your 5 Star Review , Beckie and Molly will be very pleased tp see that they have helped another landlord to successfully let their property. Kind regards Goodfellows Cheam.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service, Omar took his time to help us, and provide suggestions based on our requirements. Highly recommend!
5/5
GoogleTransparent and efficient. Omar went above and beyond to help us sell our property. Thanks for everything!
5/5
GoogleI would like to say thank you very much to Gerald for looking after me and my family, we need to find a place to live and he was there looking after us always, amazing job, well done mate.
5/5
GoogleCan't thank Jack enough for his unwaivering support and professionalism from start to completion throughout the sale of our property. Jack has kept us informed at every stage, and has been extremely understanding of our requirements. Would highly recommend Goodfellows - Mitcham
5/5
GoogleHad a great experience renting our new home thanks to Joshua. Very responsive and helpful even with move in at short notice. Thanks!
5/5
Googlei cannot explain how incredible Molly has been with helping me and my mum through our experience, in every step along the way! She awnsered every enquiry with accurate information and quick responses. Any issues we had she was able to incredibly quickly resolve, even using her own time to drive over to the property when we needed her! Unbelievable service and we've been incredibly blessed to have her helping us along the way! Thank you so much Molly, Reece and Bev x
Agent replied · 20 November 2023
Dear Reece , what a great review for Molly and yet again her great service is being truly rewarded by your very kind words. We really hope that landlords and tenants will read these reviews and realise that not every agent is the same and that Molly really is excellent at what she does and if anyone wants to experience her remarkable service please feel free to call / contact us. Thank you once again for your kindness and 5 Stars. Kind regards Goodfellows Cheam Village.
5/5
GoogleGoodfellows Cheam are amazing. 🙂 I had the pleasure of working with Molly to secure my tenancy. 🙂 Molly goes above and beyond, she’s also so understanding and compassionate, a real credit to Goodfellows. 🙂 Explaining every detail of the process and always at the end of the phone, nothing is too much trouble which is so refreshing. 🙂 Wish I could give her more stars!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Also need to give Stefan a mention for the warm welcome and friendliness upon first contact with Goodfellows Cheam. 🙂 Thank you for such an exceptional experience. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Agent replied · 20 November 2023
Dear Bekki , this is one of the most excitingly written reviews we have ever had. So you get 5 stars plus back !!! It is such a joy to read that you were welcomed so nicely by Stefan when you first came to the office , which to us is so important as we have noticed that less people visit our offices now but when they do we really want to impress , so we would encourage everyone to come to our offices to meet with the team and sample our great service. Well done to Molly for yet another great review based on your special service that you offer to clients. Thank you once again and kind regards Goodfellows Cheam.
5/5
GoogleI would just like to say thank you to Lillian at Morden good fellows, she has provided an excellent service in managing my property. Lillian has always answered my enquires and provided me with answers to my questions. Lillian is also very quick to response to my enquires which I love as a tenant incase I need urgent response.
Agent replied
Dear Ryan, thank you for such a positive review regarding the service you received from Bradley. We are delighted that he found you the perfect property and that he managed to resolve some issues for you . Very pleased to read this. Kind regards Goodfellows Morden
5/5
GoogleGoodfellows team including Sharmila, Taylor and Lillian as always provided a professional and responsive service regarding our rental property. The recent change of tenant was efficient and as near painless as possible,
5/5
GoogleMolly came up with reasonable solutions to problems and communicated effectively throughout. Her help is much appreciated.
Agent replied · 20 November 2023
Dear Tammy , thank you for showing how important it is to have a great agent who can find solutions and communicate when trying to find a home. We are delighted that you were impressed by Molly and that you left this 5 star review. Kind regards Goodfellows Cheam.
5/5
Googlei cannot explain how incredible Molly has been with helping me and my mum through our experience, in every step along the way! She awnsered every enquiry with accurate information and quick responses. Any issues we had she was able to incredibly quickly resolve, even using her own time to drive over to the property when we needed her! Unbelievable service and we've been incredibly blessed to have her helping us along the way! Thank you so much Molly, Reece and Bev x
Agent replied · 28 October 2023
Dear Reece , what a great review for Molly and yet again her great service is being truly rewarded by your very kind words. We really hope that landlords and tenants will read these reviews and realise that not every agent is the same and that Molly really is excellent at what she does and if anyone wants to experience her remarkable service please feel free to call / contact us. Thank you once again for your kindness and 5 Stars. Kind regards Goodfellows Cheam Village.
5/5
GoogleGoodfellows have helped us find our dream home to rent. Molly has been with us through some ups and downs in the process which were out of anyone's control and has at all times been professional and helpful. We could not have asked for a better agent and wholeheartedly recommend this business!
Agent replied · 20 November 2023
Dear Sabrina , thank you for taking the trouble to post this 5 star review. Molly always goes the extra mile to help clients and customers and we are very pleased that it all ended successfully and that you are happy to recommend us. Thank you and kind regards Goodfellows Cheam Village.
5/5
GoogleGoodfellows (Cheam) have been very professional and helpful throughout the process. They provide a fair and realistic appraisal of the property and achieve the rental they forecast. My contact there has been willing to go above and beyond. Fully recommend.
Agent replied · 28 October 2023
Dear Ben , thank you so much for taking the time and trouble to post your 5 Star Review , Beckie and Molly will be very pleased tp see that they have helped another landlord to successfully let their property. Kind regards Goodfellows Cheam.
5/5
GoogleThanks so much Debbie for all your help. And to Sam and all your colleagues. All very professional, helpful and friendly people. First class service.
5/5
GoogleGreat help and service provided by Tayler, Shamila and the whole team. Trustful local agent with professional knowledge of market. My house has been rented out in one month since it was posted on market.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.
EA Masters by year, 2020 to 2018
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South West London
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South West London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: EA Masters winners lists, as published, linked by year.
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Questions about Goodfellows
Which Goodfellows office has the most reviews?
Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
Where are the Goodfellows offices?
The seven Goodfellows offices, by town:
- Carshalton Beeches: 3 Beeches Avenue, Carshalton Beeches, Surrey, SM5 3LB
- Cheam (2 Ewell Road Cheam Village): 2 Ewell Road Cheam Village, Surrey, SM3 8BU
- Cheam (40 The Broadway): 40 The Broadway, Cheam, Surrey, SM3 8BD
- London: 44 Coombe Lane, Coombe Lane, London, Greater London, SW20 0LA
- Mitcham: 7-8 Fairgreen Parade, London Road, Mitcham, Surrey, CR4 3NA
- Morden: 99-103 London Road, Morden, Surrey, SM4 5HP
- Sutton: 30 Stonecot Hill, Sutton, Surrey, SM3 9HE
Has Goodfellows won any awards?
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.
