Trusted Agent profile · Surrey and Greater London

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Goodfellows estate agents in Morden, London, Mitcham and 3 more

4.7

★★★★★ Excellent

2,995 reviews across 7 offices and 2 platforms

www.goodfellows.co.uk

Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 2,995 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

2,993

Reviews on Google

All 7 offices

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

All 7 offices

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Goodfellows's seven offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Goodfellows office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We spent three years renting through Goodfellows. I highly recommend them to anyone who is looking to rent, sell or buy a property. Throughout our three years we dealt with Lilian as our property manager. She was amazing! She provided an exceptionally high level of customer service and was always a phone call away and ready to help. Our tenancy came to an end due to our landlord selling. During this difficult time, Sharmila and Lilian helped us as much as they could. Jack was the agent selling the property and he was really helpful and accommodating when it came to arranging viewings for prospective buyers. Everyone I have dealt with at Goodfellows has been professional and provided a high level of service.PositiveResponsiveness, Quality, Professionalism, Value

Tiffany · 21 May 2024 · Goodfellows London

5/5

Google

Kamilla has been amazing at accommodating our requests , helping us with our renting process and answering any questions we had ! Scott has also been great at assisting our process and helping us with our transition from property to property. Big Thank you to both of you !

Phoebe · 21 May 2024 · Goodfellows London

5/5

Google

I wanted to take a moment to express my gratitude for the exceptional service and support Scott provided throughout the process of finding and securing my new property. Your professionalism, expertise, and dedication truly made a significant difference, and I am extremely satisfied with the outcome.

Gibinnsusmy · 21 May 2024 · Goodfellows London

5/5

Google

Thank you to Kamilla and Scott who helped us complete our moving process, while Scott was on annual leave Kamilla was sorting out our paper work and she was really helpful with everything. She was professional and was patient with us. We couldn’t be any more thankful

Jack · 21 May 2024 · Goodfellows London

1/5

Google

As with so many letting agents, whilst looking for a property you have to list your preferences and needs. The same occurred with Goodfellows when registering with them after calling about a property they had advertised meeting our specifications. So why is it that we then received calls for properties well outside our desired needs. (Nearly £700 over our budget or completely the wrong areas) We gave clear maximum price, clear min and max rooms and very clear areas and locations. The first call I can somewhat get over, but the second its becoming an headache. This isn't just a Goodfellows issue, they are one of many. When I explained this situation to the lady calling, she became very dismissive and ended up slamming the phone down on me. Not at all what you would expect from a "professional". Given how easy it is to sell property at the moment (demand massively outweighing supply), letting agents really need to stop treating us all like a number. You're supposed to be selling to me. If only landlords knew what they were paying their fees for.

Matthew · 21 May 2024 · Goodfellows London

5/5

Google

We’ve been dealing with Goodfellows for many years, but recently our landlord decided to sell and we had to move for the first time after 21 years! Scott Messeder showed us around a range of properties, but he is the real reason that we are now in our new beautiful home. He actually took the initiative to personally contact us about the property, knowing that it matched our criteria. He was super helpful and patient with us right from beginning to end. We could not be more thankful.

Kylie · 21 May 2024 · Goodfellows London

5/5

Google

Rating only, no written review.

Lino · 20 May 2024 · Goodfellows Mitcham

1/5

Google

As with so many letting agents, whilst looking for a property you have to list your preferences and needs. The same occurred with Goodfellows when registering with them after calling about a property they had advertised meeting our specifications. So why is it that we then received calls for properties well outside our desired needs. (Nearly £700 over our budget or completely the wrong areas) We gave clear maximum price, clear min and max rooms and very clear areas and locations. The first call I can somewhat get over, but the second its becoming an headache. This isn't just a Goodfellows issue, they are one of many. When I explained this situation to the lady calling, she became very dismissive and ended up slamming the phone down on me. Not at all what you would expect from a "professional". Given how easy it is to sell property at the moment (demand massively outweighing supply), letting agents really need to stop treating us all like a number. You're supposed to be selling to me. If only landlords knew what they were paying their fees for.

Matthew · 19 May 2024 · Goodfellows Estate Agents Morden

5/5

Google

Rating only, no written review.

Louis · 16 May 2024 · Goodfellows Mitcham

5/5

Google

We spent three years renting through Goodfellows. I highly recommend them to anyone who is looking to rent, sell or buy a property. Throughout our three years we dealt with Lilian as our property manager. She was amazing! She provided an exceptionally high level of customer service and was always a phone call away and ready to help. Our tenancy came to an end due to our landlord selling. During this difficult time, Sharmila and Lilian helped us as much as they could. Jack was the agent selling the property and he was really helpful and accommodating when it came to arranging viewings for prospective buyers. Everyone I have dealt with at Goodfellows has been professional and provided a high level of service.PositiveResponsiveness, Quality, Professionalism, Value

Tiffany · 15 May 2024 · Goodfellows Estate Agents Morden

5/5

Google

Kamilla has been amazing at accommodating our requests , helping us with our renting process and answering any questions we had ! Scott has also been great at assisting our process and helping us with our transition from property to property. Big Thank you to both of you !

Phoebe · 15 May 2024 · Goodfellows Estate Agents Morden

5/5

Google

We recently rented an apartment with goodfellows mitcham and Kedi was the lead contact in helping us acquire the property. My husband and I were really impressed with his top notch service and helpfulness throughout the process.. Kedi was very professional in discharging his duties accordingly. In all we were happy with his service.

Theresa · 15 May 2024 · Goodfellows Mitcham

5/5

Google

I wanted to take a moment to express my gratitude for the exceptional service and support Scott provided throughout the process of finding and securing my new property. Your professionalism, expertise, and dedication truly made a significant difference, and I am extremely satisfied with the outcome.

Gibinnsusmy · 13 May 2024 · Goodfellows Estate Agents Morden

5/5

Google

Great empathy shown by Estate Agent Omar Shosanya, and very proactive through lengthy sale process

Martin · 13 May 2024 · Goodfellows Mitcham

5/5

Google

After having my flat up for sale with another estate agent for over a year and only having 4 viewings I decided to try Goodfellows. Omar Shosanya visited to do the valuation and I signed the documents for them to sell the property. After 10 days the flat was sold

Tracy · 11 May 2024 · Goodfellows Mitcham

5/5

Google

I dealt mostly with Omar Shosanya at Goodfellows Mitcham for the sale of a probate flat. At all times he and his colleagues were courteous, helpful and easy to communicate with and I wouldn`t hesitate to recommend them.

Mel · 11 May 2024 · Goodfellows Mitcham

5/5

Google

Fantastic experience with Goodfellows. Our search for rental properties came to an end after Robbie showed us a property which ticked all the boxes. Robbie is really professional and an awesome listener. She didn’t rush through the viewings and also gave us some very helpful advice. Thank you Robbie and Goodfellows.

Anamika · 7 May 2024 · Goodfellows Estate Agents Carshalton Beeches

5/5

Google

Goodfellows really helped in finding what we needed for our new home..big thanks to Robbie for all her help..literally just a phone call away every step was a relief to the mindset..especially for myself as im not technologically up to date these days

Thomas · 4 May 2024 · Goodfellows Estate Agents Carshalton Beeches

5/5

Google

Ellie and Kerry truly embody excellence in their roles as estate agents. They maintained professional standards from beginning to end. From the very first viewing to completion, Ellie maintained open lines of communication, ensuring a smooth and enjoyable experience throughout the entire process. Her dedication to client satisfaction is evident in every interaction. Kerry was always approachable and replied promptly to enquiries and went above and beyond. Without hesitation, I would wholeheartedly recommend them to anyone seeking a top-notch estate agent.

R · 4 May 2024 · Goodfellows Estate Agents Sutton

5/5

Google

We’ve been dealing with Goodfellows for many years, but recently our landlord decided to sell and we had to move for the first time after 21 years! Scott Messeder showed us around a range of properties, but he is the real reason that we are now in our new beautiful home. He actually took the initiative to personally contact us about the property, knowing that it matched our criteria. He was super helpful and patient with us right from beginning to end. We could not be more thankful.

Kylie · 2 May 2024 · Goodfellows Estate Agents Morden

1/5

Google

DO NOT WASTE YOUR TIME WITH THESE AGENTS unless you want to keep having to play a chasing game. Me and my boyfriend enquired about a 1 bed house to rent in mitcham back in march, we viewed it and since then we have been going back and fourth about requesting for a second viewing (they havent gotten back to us about a second viewing). We’ve put an offer down and since then have been playing a chasing game, everytime we call about the property the agent we enquired (Shyvonne) with is always “never there”. They’ll then say that we will get a call back but we never do? It’s always us having to follow up with them about the property. It feels as if we’re “bothering” them at this point, when we shouldn’t have to feel like that right??. Today (29/4/2024) my boyfriend called to ask about whether they received our offer and an agent named james said that Shyvonne is still on the phone, so my boyfriend asked how long will the phone call take because he doesn't mind staying on hold, to which this man replied “how long is a piece of string”. Im sorry but if you are going to speak to clients with attitude and be cocky then maybe this isn’t the right job for you…this field requires you to work with people and provide good customer service but unfortunately these people do not know what that is (please provide more training). For weeks these people have told us that we will get a call back or an update but they haven't even bothered to do so. In conclusion if you are a landlord or a tenant do not waste your time, money AND effort with people that are clearly careless about their job. And for the landlord who owns the 1 bed house in mitcham, you’d be better off renting out your house at another company cause these people are wasting your time and your money on agent fees. This house has been available for months and me and my boyfriend have been one of a few people that are interested and willing to rent out the property at asking price. It’s such a shame because the house does work out very well for me and my boyfriend, unfortunately we are not interested anymore. (I hate giving out bad reviews and name dropping by the way, but i really just have to put out a warning because I'm genuinely shocked by the people that work in this branch. They are a very bad representation of your company and the way they treat and speak to people is absolutely disgusting) Update: 1/5/2024 So i’ve just been scrolling on zoopla and the 1 bedroom house in sycamore gardens is let now. The agent didn’t even call us back after we put an offer down, or gave us any sort of update whatsoever. I don't even think the landlord is aware that we put an offer down for the property, especially with the fact that they are overseas. Whoever the tenants are…Good luck

Cristine · 2 May 2024 · Goodfellows Mitcham

5/5

Google

Sarah Pine and the team provided excellent service in what proved to be a very difficult and protracted sale mainly due to financial pressures on earlier purchasers as a result of unprecedented rises in interest rates. Queries and requests for information throughout the sale from me, other professionals involved in the process and my solicitors were always promptly answered. The service provided by the Carshalton Beeches Office was second to none. I would strongly recommend Goodfellows and would have no hesitation in using them again if I were selling another property in the area.

John · 1 May 2024 · Goodfellows Estate Agents Carshalton Beeches

Agent replied

We want to thank you for taking the time to review our service and mentioning Kerrie-Anne.

5/5

Google

We moved to Goodfellows Mitcham having been on the market for months with another estate agent without coming close to selling. Immediately we found communication from Goodfellows to be miles better and the motivated team worked tirelessly to secure viewings. This resulted in our property being sold quickly. Omar and the team were supportive and professional throughout the process and we would highly recommend using Goodfellows Mitcham over any other agents in the area. Thank you Goodfellows for making it stress free as possible! :)

Yasmin · 29 April 2024 · Goodfellows Mitcham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Goodfellows

Which Goodfellows office has the most reviews?

Morden has the most, with 825 reviews rated 4.7 out of 5, followed by London with 815.

Where are the Goodfellows offices?

The seven Goodfellows offices, by town:

Has Goodfellows won any awards?

Yes. In The Trusted Agent 2026 awards: Goodfellows, Cheam won Gold; Goodfellows, Morden won Gold; Goodfellows, London won Gold; Goodfellows, Mitcham won Trusted Agent.

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