5/5
Brilliant after sale to completion service from Helyn! She was very responsive and honestly went the extra mile to ensure we met the stamp duty deadline. Thank you so much for all of your help! Would definitely recommend.

Trusted Agent profile · London
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★★★★★
1,107 reviews across 3 offices and 4 platforms
Go View London has three offices, in Ealing and London (two offices) (London). Together they have 1,107 reviews on four platforms, rated 4.6 out of 5 overall.
1,059
Reviews on Google
All 3 offices
27
Reviews on Facebook
All 3 offices
1
Reviews on The Trusted Agent
All 3 offices
20
Reviews on Trustpilot
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Go View London's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Brilliant after sale to completion service from Helyn! She was very responsive and honestly went the extra mile to ensure we met the stamp duty deadline. Thank you so much for all of your help! Would definitely recommend.
1/5
Gave them all my details, and they even planned a viewing, but then never called me back to confirm. Completely unprofessional and a waste of time!
Jordan, we are sorry, we don't get everything right, the market and days are really busy sometimes and we are juggling a lot of demands in what can be an emotional business. We can't identify you on the system due to not having a full name, but if we can put it right please email enquire@goviewlondon.co.uk and we can help you with your search.
1/5
Gave them all my details, and they even planned a viewing, but then never called me back to confirm. Completely unprofessional and a waste of time!
5/5
James was our initial point of contact and put through our offer to the seller. He was a re-assuring presence, and his calm manner had helped settle our nerves as buyers. He was very attentive and diligent in making sure the whole process moved forward. Thanks, James ! Once our offer was accepted, Helyn Collins became our point of contact . Helyn was brilliant in what was a very complicated and stressful exchange and completion process due to many extraneous factors. The whole process took 5-6months, and helyn was a constant point of contact and provided great support, reassurance, empathy, and solutions to a problematic completion. We finally completed it on the 23rd of Dec 2024. Thanks, Helyn ! Ali
5/5
I bought a flat from Acton office, From start to completion, wvery memeber of the office were very good, they made the purchase very easy. The lady who was looking after my purchase her name is Helyn, was the best. Thank you all and happy holidays .
5/5
I had an exceptional experience with Go View, particularly thanks to James. The team was always prompt in responding to my messages and answering my questions, ensuring a smooth and stress-free process. They were also incredibly accommodating of my schedule, which made the entire experience even more convenient. I wholeheartedly recommend Go View to anyone in search of a property, their professionalism and dedication are truly commendable!
5/5
Special shout out to the agent James Furniss-Roe, very very helpful! Been in contact with him on and off over a year, shown me many properties to purchase, very professional through out! Reasonable and reliable, always goes out of his way to help as much as possible. Great experience overall, would recommend!
5/5
I had an exceptional experience with Go View, particularly thanks to James. The team was always prompt in responding to my messages and answering my questions, ensuring a smooth and stress-free process. They were also incredibly accommodating of my schedule, which made the entire experience even more convenient. I wholeheartedly recommend Go View to anyone in search of a property, their professionalism and dedication are truly commendable!
5/5
I recently had the pleasure of engaging with Marta Lisiecka for a property search, and I must say that the experience exceeded all my expectations. Marta's professionalism, expertise, and genuine care for her clients truly set her apart in the industry. From the moment I first contacted Marta, she exhibited a level of attentiveness and responsiveness that immediately put me at ease. Her knowledge of the local market was extensive, and she was able to provide valuable insights that helped me make informed decisions regarding my property. What truly impressed me about Marta was not just her proficiency in her role but also her kindness and genuine concern for my individual needs. She took the time to listen attentively to my requirements and went above and beyond to ensure that my concerns were addressed promptly and effectively. Marta's caring and personable nature made the entire process a breeze, and I felt confident and supported throughout. Her professionalism was evident in every interaction, and her dedication to providing exceptional service was truly commendable. I wholeheartedly recommend Marta Lisiecka to anyone seeking a property letting who not only excels in her field but also embodies kindness, empathy, and a genuine passion for helping others. Thank you, Marta, for your outstanding service and for being such a wonderful person. Sincerely impressed and grateful, Malgorzata
5/5
What a group fantastic people! We were letting from Go View for the last 1,5 years. After our previous experience we have never thought that we could find such lovely people who were very keen to help and always welcoming with any requests or issues we have had during our stay. We would like to thank Ricky in particular who was dealing with our request, and handled it in a professional way. Always transparent and kind always helpfull. We would also like to thank the rest of the team for making our stay possible. In these times in London am agency like this is hard to find when humanity and care towards the tenants is pretty much dissapearing. If we would have to choose we would definitely choose to stay with Go View London. Thank you!! Kindest regards, Andras & Elena from 21 Fairstone Apartments
5/5
Go View Estate Agency Acton Ealing Common 5 Star Company! I highly recommend every aspect of this team who worked together tirelessly from initial meeting, marketing, viewings, and sale progression on my property this year. The communication and energy of the staff between each other and the vendor is really top notch. Thankyou to Stephanie, Ashley, James and Helyn for all of your hard work. Best Wishes and will definitely recommend you to my friends and family.
5/5
We had an amazing experience, Marta has supported us a lot doing even extra hours almost every single day until we sign the contract. We were looking for a house to move in less than a week, and she made it. We couldn't be more grateful!
5/5
I have just purchased a property through Goview and I cannot recommend them highly enough. A special thanks to Helyn Collins and James Furniss-Roe who were always available to answer queries and kept us involved in the process. I have no hesitation in recommending GoView and will happily use their services in the future if need be. Thank you.
5/5
Jesal is very helpful. He made our move very easy.
5/5
Had the best experience with Katie today! Would really recommend her and go view!
5/5
Having wasted a string of pointless viewings by another agent we were beginning to despair the property was unsalable. But then we hadn't reckoned with the expertise and professionalism of Go View. They got that ilusive buyer at the asking price and handled the entire process very smoothly. Dont bother with another agent -these are the people that gets thing done. Highly rcecommended
5/5
I would like to thank Jesal for his assistance on processing our application. He’s so easy to talk to and made this transition for us as smooth as possible. He was excellent. 👌 …
5/5
I had an excellent experience working with James Furniss-Roe. His market knowledge was very good and maximised what I could find for my requirements. Although we didn't purchase through Go View in the end, I would highly recommend James and Go View London
5/5
We used GoView to re let our flat . Jesal and Michael were brilliant to deal with and found great tenants for us very quickly. There was a little issue just before the move in date but they resolved it quickly and professionally to all parties satisfaction . All in all I think the service was 5 star and would highly recommend GoView.
5/5
From the moment of instruction Go View were motivated, reliable and great at advice and giving feedback. This was an incredibly challenging and protracted sale and where solicitors on both sides failed to engage adequately Helyn doggedly pursued every step and kept both parties informed. Thank you Helyn I quite literally would not have made it through without you. Couldn’t recommend Go View as an agent enough.
5/5
The experience with goview has been excellent. This was a very hard purchase which has tested the patience of a saint, but the entire team has been brilliant and held the purchase together. Extra special thanks goes to Helyn who has been available at all times to keep me sane. Could not have wished for a better service. Thank you!!!!
5/5
My partner and I had the most pleasant experience with Katie Moore! She could not have been more informative and patient with us through this process. Due to previous negative experiences with estate agents, Katie was able to change our perspective and represented go view outstandingly. Thanks Katie!
5/5
Fantastic service! Marta was very patient and understanding during a very stressful journey to find a new home. I would use Go view again in future.
1/5
Caution Regarding Property at 11 Connaught Road, W13 0TF - misleading you its not sold as I pulled out of the deal I strongly advise potential buyers to exercise caution when considering the property located at 11 Connaught Road, W13 0TF. My recent experience with this property and the associated parties has been deeply concerning. During the transaction process, significant issues were brought to light, including the existence of a council enforcement notice that was not fully disclosed. The estate agency, along with certain individuals, notably Helen Collins and Michael Bolger, appeared to downplay this critical information. There were repeated attempts to pressure my solicitor into proceeding with the purchase despite these unresolved matters, which could have resulted in severe financial penalties post-purchase. My solicitor, at one point, faced harassment and undue pressure from the involved parties, further complicating the situation. While I am uncertain about the seller's involvement, I believe the agency knowingly advertised the property under misleading circumstances, potentially to expedite a sale without full transparency. As a result, this has caused significant financial and emotional distress for my family. I intend to escalate the matter to Ealing Council and have all the necessary evidence to support my claims. I urge anyone considering this property to proceed with caution and ensure thorough due diligence. Should you require further information or evidence, I am happy to provide it upon request. Please be vigilant and do not allow this review to be overshadowed by marketing efforts.
Dear Reza, as detailed in other communication to you sent prior to this public review. You decided to abort a transaction once something came to light, uncovered in the legal searches of the property and further qualification, by your solicitor who is trained in this capacity. Part of the process of purchasing a property is your legal advisor will qualify the purchase, and this is exactly the process undertaken here and you have decided, as is your right, not to proceed to purchase the property. The issue, which we cannot go into in great detail due to its confidential nature, is also subject to much contention and is subject to further communication with the local council due to the miscommunication and technicalities of the enforcement (as you know given the various detailed communication on the subject). It is completely misleading to suggest harassment and undue pressure on your solicitor unless of course your solicitor is making such a claim and it is a complete falsehood to suggest we would advertise a property under 'misleading circumstances'. As an independent, organically grown company employing some great people and directly supporting other local businesses such typed up claims can be especially damaging to our company and to the people involved. Given since our inception as a company in 2010 we have prided ourselves on our relationships with professionals like solicitors and the general public, your claims are at a complete polar opposite to what we try and achieve day in/day out in the servicing of clients. We have already sent you communications on this matter, and voluntarily included our complaints procedure with associated information on the Property Ombudsman should you think that your case warrants a complaint to the Property Ombudsman. You have not responded to this email but proceeded to put a review in a public forum, and we would suggest that the nature of this complaint and the confidential matters raised would be better and more effective resolved within private communication. If at the end of that process you feel you that a review is warranted with substantiated proof of your claims please feel free to then review accordingly. Thank You Go View London
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Ealing has the most, with 593 reviews rated 4.6 out of 5, followed by London (24 Station Parade) with 351.
The three Go View London offices, by town:
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