Trusted Agent profile Β· London

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Go View London estate agents in Ealing and London

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

1,107 reviews across 3 offices and 4 platforms

www.goviewlondon.co.uk

Go View London has three offices, in Ealing and London (two offices) (London). Together they have 1,107 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

1,059

Reviews on Google

All 3 offices

Facebook logo

4.5 / 5

27

Reviews on Facebook

All 3 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 3 offices

Trustpilot logo

20

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Go View London's three offices, most reviewed first. Each has its own page.

Latest reviews from every Go View London office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I would like to thank Jesal for his assistance on processing our application. He’s so easy to talk to and made this transition for us as smooth as possible. He was excellent. πŸ‘Œ …

Monica Β· 16 April 2025 Β· Go View London London (24 Station Parade)

1/5

Google

Caution Regarding Property at 11 Connaught Road, W13 0TF - misleading you its not sold as I pulled out of the deal I strongly advise potential buyers to exercise caution when considering the property located at 11 Connaught Road, W13 0TF. My recent experience with this property and the associated parties has been deeply concerning. During the transaction process, significant issues were brought to light, including the existence of a council enforcement notice that was not fully disclosed. The estate agency, along with certain individuals, notably Helen Collins and Michael Bolger, appeared to downplay this critical information. There were repeated attempts to pressure my solicitor into proceeding with the purchase despite these unresolved matters, which could have resulted in severe financial penalties post-purchase. My solicitor, at one point, faced harassment and undue pressure from the involved parties, further complicating the situation. While I am uncertain about the seller's involvement, I believe the agency knowingly advertised the property under misleading circumstances, potentially to expedite a sale without full transparency. As a result, this has caused significant financial and emotional distress for my family. I intend to escalate the matter to Ealing Council and have all the necessary evidence to support my claims. I urge anyone considering this property to proceed with caution and ensure thorough due diligence. Should you require further information or evidence, I am happy to provide it upon request. Please be vigilant and do not allow this review to be overshadowed by marketing efforts.

Reza Β· 16 April 2025 Β· Go View London London (24 Station Parade)

Agent replied Β· 12 November 2024

Dear Reza, as detailed in other communication to you sent prior to this public review. You decided to abort a transaction once something came to light, uncovered in the legal searches of the property and further qualification, by your solicitor who is trained in this capacity. Part of the process of purchasing a property is your legal advisor will qualify the purchase, and this is exactly the process undertaken here and you have decided, as is your right, not to proceed to purchase the property. The issue, which we cannot go into in great detail due to its confidential nature, is also subject to much contention and is subject to further communication with the local council due to the miscommunication and technicalities of the enforcement (as you know given the various detailed communication on the subject). It is completely misleading to suggest harassment and undue pressure on your solicitor unless of course your solicitor is making such a claim and it is a complete falsehood to suggest we would advertise a property under 'misleading circumstances'. As an independent, organically grown company employing some great people and directly supporting other local businesses such typed up claims can be especially damaging to our company and to the people involved. Given since our inception as a company in 2010 we have prided ourselves on our relationships with professionals like solicitors and the general public, your claims are at a complete polar opposite to what we try and achieve day in/day out in the servicing of clients. We have already sent you communications on this matter, and voluntarily included our complaints procedure with associated information on the Property Ombudsman should you think that your case warrants a complaint to the Property Ombudsman. You have not responded to this email but proceeded to put a review in a public forum, and we would suggest that the nature of this complaint and the confidential matters raised would be better and more effective resolved within private communication. If at the end of that process you feel you that a review is warranted with substantiated proof of your claims please feel free to then review accordingly. Thank You Go View London

5/5

Google

I had an excellent experience working with James Furniss-Roe. His market knowledge was very good and maximised what I could find for my requirements. Although we didn't purchase through Go View in the end, I would highly recommend James and Go View London

Tom Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

Such a breath of fresh air to have agents that genuinely care - unlike like the β€œhigh street brand agents”. The Go View team are highly personable, knowledgeable and reliable. We used them for sales and letting management and they have always been a delight to work with.

Daniel Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

James Furniss-Roe was my sales agent and I can say he was great in finding properties that I may be interested in and ultimately to the one where my offer was accepted! He was diligent in ensuring that the negotiation on price was done dutifully and to get us to a fair middle-ground. Would use again!

Calvin Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

I was in contact with Ashley Pierre at GoView when looking to buy a flat in the area. He was responsive, informative, and quick to chase up any details required. He was genuine and straightforward, and accommodated us well through the process.

Tharusha Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

We used GoView to re let our flat . Jesal and Michael were brilliant to deal with and found great tenants for us very quickly. There was a little issue just before the move in date but they resolved it quickly and professionally to all parties satisfaction . All in all I think the service was 5 star and would highly recommend GoView.

Amanda Β· 16 April 2025 Β· Go View London London (24 Station Parade)

1/5

Google

Tries to find an apartment with this agency, the experience was unpleasant. It was wonderful until I paid the deposit- clearly the agent just wanted to protect the landlords right, push me to sign a contract that I was not agreed to, harassed me with multiple numbers, very unprofessional. He told me firmly that under any circumstances, I am not allowed to move out under the contract. Even the neighbourhood is not safe or my house got broke into. I didn’t have my deposit back even if I kindly asked them to give me my money back.

Adelheid Β· 16 April 2025 Β· Go View London London (24 Station Parade)

Agent replied Β· 12 November 2024

Hi Adelheid, while not able to understand from the review if you are tenant looking for a property or someone moving out of their property, if you have a matter that needs looking into please contact our offices or your designated contact within the office. We have to conduct our business and contractual matters in line with with over 150 pieces of legislation and have some strictly enforced rental standards around properties, the process for letting and deposit protection.

5/5

Google

From the moment of instruction Go View were motivated, reliable and great at advice and giving feedback. This was an incredibly challenging and protracted sale and where solicitors on both sides failed to engage adequately Helyn doggedly pursued every step and kept both parties informed. Thank you Helyn I quite literally would not have made it through without you. Couldn’t recommend Go View as an agent enough.

Antonia Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

The experience with goview has been excellent. This was a very hard purchase which has tested the patience of a saint, but the entire team has been brilliant and held the purchase together. Extra special thanks goes to Helyn who has been available at all times to keep me sane. Could not have wished for a better service. Thank you!!!!

Nicholas Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

My partner and I had the most pleasant experience with Katie Moore! She could not have been more informative and patient with us through this process. Due to previous negative experiences with estate agents, Katie was able to change our perspective and represented go view outstandingly. Thanks Katie!

Jessica Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

Helyn and James are excellent at their jobs. Right from the start they were on the job, they gave 100 percent. We are very happy with their service. Mr and Mrs Tailor

Harish Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

very grateful to have dealt with GoView estate agents in our recent house purchase. GoView team (Helyn, Ashley & James) headed by Manager Michael are friendly and wonderfully efficient. we highly recommend GoView.

MANS Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

Team at Goview exceptional in helping us secure our new home. Stephanie, Ash, Helyn and James all helped us at various stages, they were a pleasure to work with

Ivan Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

Helyn and Michael at goview LONDON were superb during my recent flat purchase. I managed to appoint a dreadful conveyancing solicitor who was uncommunicative, a jobsworth and aloof on occasion. At all times Helyn and Michael were there to guide me, showed impeccable professionalism and focus and kept the purchase real for the sellers and their solicitor. I firmly believe if it was not for their constant input the sale would have fallen through. They get five stars from me and I would have no problem in recommending them for your sale or purchase. Chris, Ealing Broadway

Christopher Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

As a conveyancer, I have found Helyn and her team to be exceptionally professional. They handle all parties involved with tact and aim to achieve the best outcomes for their clients. Their approach is persistent yet considerate, never antagonistic. They do not adopt cheap pushy sales tactics. Helyn consistently keeps us updated and actively seeks ways to expedite transactions. If all estate agents operated with this level of competence, we would see fewer transaction collapses and quicker completions.

Mahinan Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

Ashley was very professional and friendly! On time and very gracious with his time, answered all of our questions. Would highly recommend! I

Miriam Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

Great service, very attentive to ones criteria and demonstrate a deep knowledge of the local market. It has been a pleasure to be assisted thus far by Ashley, Stephanie and the team.

M Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

The service was great, Katie was with us in every step, she made everything smooth and fast ,the whole process was less stressful and complicated than it usually is. Thank you so much Katie

Sana Β· 16 April 2025 Β· Go View London London (24 Station Parade)

5/5

Google

Ricky was really helpful for the whole of our tenancy especially toward the end during the end of tenancy process! Would def recommend!

Grace Β· 16 April 2025 Β· Go View London London (24 Station Parade)

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Questions about Go View London

Which Go View London office has the most reviews?

Ealing has the most, with 593 reviews rated 4.6 out of 5, followed by London (24 Station Parade) with 351.

Where are the Go View London offices?

The three Go View London offices, by town:

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