Every review we hold for the Ealing office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google5 Stars, Incredible Sales Progression from Helyn
Though the initial buying process was quite stressful on the sales side (specially Michael B. felt overly aggressive), Helyn was a absolute breath of fresh air once she stepped in to manage the transaction.
Helyn was the driving force behind getting this deal finalized. She worked tirelessly, keeping the pressure on the solicitors and ensuring every bottleneck was cleared quickly. Her proactive communication and relentless effort kept everything moving smoothly to the finish line. If you are working with Helyn, you are in brilliant hands, thank you, Helyn, for all your hard work!
J · 15 August 2026
★★★★★ 5/5
GoogleWe recently bought a house through Go View - they were professional and friendly throughout the process from start to finish.
During the search James got to know us and what we were looking for, which led us to the perfect property. He was honest and knowledgeable which made us feel much more comfortable.
Our sales manager Helyn kept the sales process moving really well, and we ended up not having any delays or issues before completion as a result.
Overall, we were very happy to have gone with Go View, and will recommend them in the future.
Andrew · 22 July 2026
★★★★★ 5/5
GoogleThis is the second time I have used Go View London. Seven years ago I bought through them and they were brilliant. This time I sold through them and they were equally as fantastic. Their sales team are engaging, responsive, well-informed and courteous. Their focused marketing of my property paid off and buyers were found quickly and with only three viewings. Progression of sale is handled by the wonderful Helyn. She has a tricky job negotiating with buyers, sellers, solicitors and estate agents (the one I bought my new home through was not such a happy story). Helyn is calm, diplomatic, quick to respond and always cheerful! There is a new Sales Manager heading up the Ealing office, Ross Cameron. He leads a great team, professional and friendly. I hope I won't be moving again for some time but if I have to, there will be no hesitation in my choice. Thank you, Go View London!
Trisha · 22 July 2026
★★★★★ 5/5
GoogleAs a tenant, they are a great estate agent - professional, respectful, detailed and punctual. I dealt with Marta and Michael on the lettings team; they helped us secure a lovely property and made moving an exciting, rather than a dreadful process (as some other national estate agents have in the past...!)
Jonathan · 22 April 2026
Agent replied · 22 August 2026
Really appreciate the review and highlighting in particular Marta and Michael. Kind Regards, all at Go View London.
★★★★★ 4/5
GoogleGo View managed my block of flats in Ealing in 2024,2025 and 2026. They were very good and I would recommend. Helpful and responsive notwithstanding some difficult circumstances. Joanna and Ricky kept me up to speed generally and also in an unexpected situation.
Philip. May 2026
Philip · 22 May 2026
Agent replied · 22 August 2026
Thank you for your great review. We look to do our best in every situation and it's great to get this feedback and also to be working with you over the years. Kind Regards, all at Go View London.
★★★★★ 5/5
GoogleStephanie from Go View London has been absolutely fantastic throughout. Her communication was excellent, and she kept me informed every step of the way. She was always supportive, professional, and quick to respond to any questions I had. Thanks to her hard work and dedication, my flat has now been successfully rented. I would highly recommend Stephanie to anyone looking for a reliable and knowledgeable estate agent.
Bicky · 22 June 2026
★★★★★ 5/5
GoogleHelyn Collins was excellent throughout the transaction. As acting buyers’ solicitors, we found her to be highly responsive, professional, and proactive in progressing matters efficiently. She communicated clearly, chased where needed, and …
Heshini · 22 May 2026
Agent replied · 22 August 2026
Wonderful to receive a review from another professional in the industry. Thank you for taking the time to highlight Helyn's amazing work - she and we as a company appreciate it. Kind Regards, all at Go View London.
★★★★★ 5/5
GoogleMarta was very helpful when both showing us the property and during the rental process, taking the time to answer any questions we had in an in-depth and informative way.
Seth · 22 May 2026
Agent replied · 22 August 2026
Thank you. Marth is a great member of our team and does her utmost to support everyone. Thank you for highlighting. Kind Regards, all at Go View London.
★★★★★ 1/5
GoogleCaution Regarding Property at 11 Connaught Road, W13 0TF - misleading you its not sold as I pulled out of the deal
I strongly advise potential buyers to exercise caution when considering the property located at 11 Connaught Road, W13 0TF. My recent experience with this property and the associated parties has been deeply concerning.
During the transaction process, significant issues were brought to light, including the existence of a council enforcement notice that was not fully disclosed. The estate agency, along with certain individuals, notably Helen Collins and Michael Bolger, appeared to downplay this critical information. There were repeated attempts to pressure my solicitor into proceeding with the purchase despite these unresolved matters, which could have resulted in severe financial penalties post-purchase.
My solicitor, at one point, faced harassment and undue pressure from the involved parties, further complicating the situation. While I am uncertain about the seller's involvement, I believe the agency knowingly advertised the property under misleading circumstances, potentially to expedite a sale without full transparency.
As a result, this has caused significant financial and emotional distress for my family. I intend to escalate the matter to Ealing Council and have all the necessary evidence to support my claims.
I urge anyone considering this property to proceed with caution and ensure thorough due diligence. Should you require further information or evidence, I am happy to provide it upon request.
Please be vigilant and do not allow this review to be overshadowed by marketing efforts.
Reza · 27 October 2024
Agent replied · 10 November 2024
Dear Reza, as detailed in other communication to you sent prior to this public review. You decided to abort a transaction once something came to light, uncovered in the legal searches of the property and further qualification, by your solicitor who is trained in this capacity. Part of the process of purchasing a property is your legal advisor will qualify the purchase, and this is exactly the process undertaken here and you have decided, as is your right, not to proceed to purchase the property.
The issue, which we cannot go into in great detail due to its confidential nature, is also subject to much contention and is subject to further communication with the local council due to the miscommunication and technicalities of the enforcement (as you know given the various detailed communication on the subject).
It is completely misleading to suggest harassment and undue pressure on your solicitor unless of course your solicitor is making such a claim and it is a complete falsehood to suggest we would advertise a property under 'misleading circumstances'. As an independent, organically grown company employing some great people and directly supporting other local businesses such typed up claims can be especially damaging to our company and to the people involved. Given since our inception as a company in 2010 we have prided ourselves on our relationships with professionals like solicitors and the general public, your claims are at a complete polar opposite to what we try and achieve day in/day out in the servicing of clients.
We have already sent you communications on this matter, and voluntarily included our complaints procedure with associated information on the Property Ombudsman should you think that your case warrants a complaint to the Property Ombudsman. You have not responded to this email but proceeded to put a review in a public forum, and we would suggest that the nature of this complaint and the confidential matters raised would be better and more effective resolved within private communication. If at the end of that process you feel you that a review is warranted with substantiated proof of your claims please feel free to then review accordingly.
Thank You Go View London
★★★★★ 4/5
GoogleThank you to Helyn Collins for her assistance with the sale of my property.
Amerah · 10 April 2026
Agent replied · 22 August 2026
Thank you for the review - appreciate you highlighting Helyn, and we are very lucky to have her in the role and she does an amazing job. Kind Regards, all at Go View London.
★★★★★ 5/5
GoogleGreat experience with Go View! Stephanie went above and beyond to support us to secure our dream home and was extremely personable and showed genuine care. Helyn went out of her way during the process to keep the purchase on track. She listened, acted and was extremely warm and encouraging through the tricky parts. Thank you also to Michael and James who helped along the way. We dealt with a lot of estate agents in the past year and Goview shone out for their genuine and caring approach, exactly what you need when selling homes. We highly recommend!
سارة · 23 May 2025
★★★★★ 5/5
GoogleGoView is absolutely the best! Fantastic team, Michael, Helyn, James and Abhishek all were so kind and extremely professional and gave us the best results we could have wished for. They care deeply about your property as if it’s theirs and you always get the honest truth, which is rare nowadays. Thank you GoView!
Greg · 22 May 2026
Agent replied · 22 August 2026
Thank you - we strive to give the very best of service, and it's great you have experienced this first-hand across so many of our team. Thank you for taking the time to mention them all by name and your great review. Kind Regards, all at Go View London.
★★★★★ 5/5
GoogleThe outstanding service we received for our new home from the Ealing letting team has been excellent from the beginning of our enquiry to our move into the property.
We especially wanted to thank Katie Moore from the Ealing lettings team for her exceptional efforts and support for helping us to find our new home. Katie has delivered more than what we expected and the level of service was beyond what we imagined our experience would be in the current rental market. She made us feel valued and showed ongoing enthusiasm and trust in making this experience extremely satisfying. We hope she will be rewarded for her genuine efforts to deliver a level of service which any tenant would hope to get when looking for a new property.
Thank you very very much and wish Katie and all the Ealing letting team all the best.
We will highly recommend you to our family & friends
Warmest Regards
Pedro, Ana & Martin
Pedro · 30 June 2023
Agent replied · 30 July 2023
Thank you so much for the positive feedback, it means a lot to Katie and the team.
★★★★★ 5/5
GoogleMy experience with Go View London has been amazing. On my first visit to the flat, Katie has been extremely good in answering my questions and taking the time to go through the flat. She genuinely cares in finding a good place for prospective tenants. She actually offered me to come for a second visit to get more familiar with the place. During the process of securing the flat, she always updated me in real time, making the transition very smooth. I highly recommend Go View London and Katie.
Yann · 1 May 2023
Agent replied · 30 July 2023
Wonderful to hear - great feedback - thank you!
★★★★★ 5/5
GoogleJames was our initial point of contact and put through our offer to the seller. He was a re-assuring presence, and his calm manner had helped settle our nerves as buyers. He was very attentive and diligent in making sure the whole process moved forward. Thanks, James !
Once our offer was accepted, Helyn Collins became our point of contact . Helyn was brilliant in what was a very complicated and stressful exchange and completion process due to many extraneous factors. The whole process took 5-6months, and helyn was a constant point of contact and provided great support, reassurance, empathy, and solutions to a problematic completion. We finally completed it on the 23rd of Dec 2024.
Thanks, Helyn !
Ali
Ali · 5 January 2025
★★★★★ 5/5
GoogleHelyn was incredibly helpful and friendly, and always happy to answer questions. Would recommend her to anyone
Luke · 8 August 2026
★★★★★ 5/5
GoogleWhat a group fantastic people! We were letting from Go View for the last 1,5 years. After our previous experience we have never thought that we could find such lovely people who were very keen to help and always welcoming with any requests or issues we have had during our stay. We would like to thank Ricky in particular who was dealing with our request, and handled it in a professional way. Always transparent and kind always helpfull. We would also like to thank the rest of the team for making our stay possible. In these times in London am agency like this is hard to find when humanity and care towards the tenants is pretty much dissapearing. If we would have to choose we would definitely choose to stay with Go View London.
Thank you!!
Kindest regards,
Andras & Elena from 21 Fairstone Apartments
Andras · 17 November 2024
★★★★★ 5/5
GoogleFirst of all I would like to thank you to this brilliant agency for their help to find our happy place.
Especially Katie is a real star! She helped and guidance me a lot in every step of our journey. Everything was very clear and easy to complete and understand. She has done absolutely great job! I recommend this real estate agency whoever wants to have smooth process! Thanks again Katie, you are a real star!
Duygu · 2 March 2023
Agent replied · 30 July 2023
Great review - thank you for posting, feedback is really important to us as an organisation and delighted to hear it.
★★★★★ 5/5
GoogleI recently contcated this estate agent and had an absolutely fantastic experience! Katie Moore was incredibly helpful and knowledgeable, always responding promptly and going above and beyond to ensure I wasn't able to find what I wanted but I felt very well supported throughout the entire viewnig process, and am really happy with the attitute and approce from Katie. I highly recommend this estate agent to anyone looking for a stress-free and enjoyable renting experience.
Luigi · 31 January 2023
Agent replied · 30 July 2023
Lovely to hear, Katie and the team really value the feedback.
★★★★★ 5/5
GoogleHelyn and Michael at goview LONDON were superb during my recent flat purchase. I managed to appoint a dreadful conveyancing solicitor who was uncommunicative, a jobsworth and aloof on occasion. At all times Helyn and Michael were there to guide me, showed impeccable professionalism and focus and kept the purchase real for the sellers and their solicitor. I firmly believe if it was not for their constant input the sale would have fallen through. They get five stars from me and I would have no problem in recommending them for your sale or purchase. Chris, Ealing Broadway
Christopher · 24 September 2024
★★★★★ 5/5
GoogleI found Helyn, James, Abishek and the team very helpful. They ensured I moved in to my flat before Christmas and I also got a Christmas humper, which was a really nice touch :)
Anna · 13 February 2026
★★★★★ 5/5
GoogleAs a conveyancer, I have found Helyn and her team to be exceptionally professional. They handle all parties involved with tact and aim to achieve the best outcomes for their clients. Their approach is persistent yet considerate, never antagonistic. They do not adopt cheap pushy sales tactics. Helyn consistently keeps us updated and actively seeks ways to expedite transactions. If all estate agents operated with this level of competence, we would see fewer transaction collapses and quicker completions.
Mahinan · 24 September 2024
★★★★★ 5/5
GoogleJames was really helpful and very responsive. He was there whenever we needed and really patient & detailed when explaining the situation. James was very knowledgeable but also very genuine, we felt like we were speaking to a person who understood our situation as first time buyers and did not come across as sales-y at all. We knew we could trust James and the whole Go View team, who were all super helpful in supporting us, answering our questions and helping us secure an offer on an amazing home in double quick time.
Elliot · 24 July 2024
★★★★★ 5/5
GoogleMy experience with Go View London was excellent. I was in a difficult situation of having less than a month to find a suitable property to rent. The agent who dealt with my requested, Adam, was not intimidated by the challenge at all, and by the next day! I had viewed several properties, which were all in good repair and suitable for my budget. As I was already short on time, I made the situation even more difficult by only choosing one of the properties out of my selection, and still I felt that every effort was made to fulfil my requests, rather than palm me of on a property I didn't really love. In the end I went with another property, but the service was excellent throughout. After we had finished our business Adam was still helpful by offering to help me if any problems arose in the future, and made no problem with refunding the deposit I had payed for the service. Would use them again.PositiveQuality, Professionalism
Tireless · 24 August 2021
Agent replied
Thank you for your feedback - all much appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.