Trusted Agent profile
★★★★★
1,210 reviews across 4 offices and 2 platforms
Gleeson Homes Yorkshire West has four offices, in Knottingley and Bradford (three offices). Together they have 1,210 reviews on two platforms, rated 3.6 out of 5 overall.
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Gleeson Homes Yorkshire West's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotWe have just recently completed buying…
We have just recently completed buying our first home with Gleesons, Alex, the sales executive was paramount in ensuring that the move went well and that the house was exactly how we wanted it. Nothing was too much trouble and she put our mind at ease through the whole process, answering all our questions and facilitation all our visits to the house ahead of our moving in day!
5/5
GoogleRating only, no written review.
Thank you so much for your generous rating, Stefan! Kind Regards, Gleeson Homes
5/5
TrustpilotStoneyford Green
As first-time home buyers, we were honestly very nervous and unsure of what to expect going into this process. From the moment I met Tina, all of that changed. She welcomed me with such warmth and kindness.
1/5
TrustpilotStill awaiting action on a reported…
Still awaiting action on a reported issue, also, still awaiting a response to my review on this back in March. Selective customer service, evidenced by other responses to 0 stars. Clearly, we are homeowners not worthy of resolvement. Unprofessional. Loss of trust established and I’m suspecting more issues and non-action will arise.
5/5
GoogleRating only, no written review.
Hi Glen, Thank you for the 5 star review! Kind Regards, Gleeson Homes
5/5
GoogleRating only, no written review.
Thank you so much for the 5 star review, James! Kind Regards, Gleeson Homes
4/5
GoogleRating only, no written review.
Hi Steven, Thank you for your review! Kind Regards, Gleeson Homes
5/5
GoogleLovely site. The new Site Manager and his crew are super helpful and friendly. Customer Service and the Sales Team (Louise, Sarah and Claire) have all been AMAZING, helpful and so very patient.
Hi JoJo, Thank you so much for your wonderful feedback! We'll be sure to pass this on to our team at Squirrel Fold who we're sure will be delighted to hear about your positive words. Kind Regards, Gleeson Homes
5/5
TrustpilotI am in the process of buying a house…
I am in the process of buying a house at Stoneyford. Tina Walker in the sales office is an amazing lady and very helpful, easy to talk to throughout the process. She is very informative, and a first time buyer, she was able to understand my needs and supportive necessary information.
1/5
GoogleThese are worse developers I bought 3 house no proper paint work door damage not proper both fittings carpet unprofessional law quality kitchen oven draw paint work all unprofessional I complain 100 time no response from any of department no sale team no care time no complain team don’t buy anything from them such stupid customer service and unprofessional developer
5/5
GoogleNo way
5/5
TrustpilotAwesome throughout and excellent after sales service too
The sales executive was very friendly, informative and helpful when looking and reserving my property. They also were excellent at keeping me informed of updates. They and the site manager were also very flexible in accomodation some specific extras I wanted. The resulting property was excellent. Obviously there are always snags but these were small in number. Not only that but they were resolved exceptionally quickly despite upcoming bank holidays. The site manager was very informative when doing a home demo and very approachable on any issues. Awesome.
5/5
TrustpilotSquirrel Fold, Thornton
Well what can I say. From the start of placing my deposit to choosing my options to me being absolute pain in the proverbial. Claire has been with me all the way and so very very patient. I can't wait to move into my new home. Thank you so much for your patience and support. J&S 🐾🐾
5/5
TrustpilotGleeson homes,Wigton and Abbeytown …
Went to look at some styles of houses in Wigton and Abbeytown,Mila met me in Wigton,very knowledgeable,answered my questions,very supportive,in Abbeytown Jackie was very helpful,let me take my time and answered everything,both lovely ladies
5/5
TrustpilotPinfold Park Bridlington
Pinfold Park, Bridlington, East Riding. Type of house is a 2 bedroom Kerry.I have lived in our Gleeson home for 18 months , and feel I am now in the position to give an honest review of my personal experience.The sales lady was friendly and approachable and not pushy at all. She supported us in making sure we picked the right home to suit our needs.The house was ready in the said timeframe.The site manager checked in on us regularly after moving in to make sure everything was going well with our new home.Of course we have had some snagging issues, which one expects in a new build, but these have all been dealt with quickly and everything rectified to our satisfaction, apart from one.We did have a problem with yellowing gloss paint work in our hallway, down to the lack of natural sunlight and the gloss used, this defect was declined under the 2 year warranty( yes I said 2 years).But we decided to gloss all the paintwork ourselves in the whole house. Rather than paint the internal doors we decided to replace them with oak doors. So on this occasion I am pleased the defect was declined as the outcome was actually more satisfactory.All of the tradesmen who we have had dealings with have been friendly, respectful of our property and efficient. I can not fault them.Pinfold Park estate has a welcoming community feel, everyone is friendly and all I have spoken to love their new homes as I do.Am I happy with my Gleeson home? 100%Would I recommend buying a Gleeson home? 100%
5/5
TrustpilotGreat Experience
As first time buyers me and my partner have had a great experience with Gleeson’s, from our weekly build update down to our home demo with the site manager. No complaints on our end been a pleasure to deal with the team on the site, huge thanks to Suzanne, Paul & Ste.
5/5
TrustpilotLiam Conneely sales rep excellent
I fount Liam very helpful and a very warming young man,from the day we visited to even now which is weeks after moving in Liam is still on hand to help with anything, nothing is to much work,what a credit to gleeson homes
5/5
TrustpilotExcellent First Time Purchasing Experience
I'm currently in the process of purchasing my first property as a sole first time buyer from Gleeson Homes, Hays Park. I cannot thank Sarah enough for the sheer commitment & determination to ensure a very smooth journey throughout the purchase. It's very rare you come across a Sales person that doesn't push anything on to you unnecessarily. She is honest & committed to keeping the train on the tracks for you throughout your home purchasing journey. Sarah comes highly recommended to speak with if you are considering buying at Hays Park, no question is too silly & no problem is ever too large. This is my first ever Trustpilot review and I feel it is warranted judging by my experience. Simply an incredible person with incredible customer service, she's a credit to Gleeson Homes.
Hi Reece, Thank you for taking the time to leave such a lovely review. We will pass your kind words on to Sarah at Hays Park.Thank you, Gleeson
1/5
TrustpilotDo not buy a Gleeson Home
Had no end of issues with the house from the en suite constantly leaking and needing ripped out every year, right to a complete flood due to a water pipe coming slack and flooding the house. Which due to it being out of the 2 year warranty they want nothing to do with… please do not buy a gleeson home or you will regret it. I will do everything to stop people buying their poor built homes.
5/5
TrustpilotBrilliant
From the moment we registered our interest at Rainsborough Park, Louise has been amazing! From accommodating site visits at short notice to weekly updates via email. Louises communication has been outstanding! We are very grateful for all her help in our buying process. As first time buyers, she has supported us extremely well. Thank you Louise!
Hi Lydia, Thank you for your five-star review and congratulations on purchasing your first home at our Rainsborough Park development! We will pass your kind words on to Lousie. Thank you, Gleeson
4/5
TrustpilotA thank you
It was really a nice and good journey, what a good experience Gleeson really helped me to get my dreams come true .It will not be fair if don’t mention Alex the sales manager a hardworking girl super fantastic one .Always tell the next procedure even when finished she always do a follow up checking on you. Thank you Gleeson thank you everyone who works there
5/5
TrustpilotBrilliant Experience with Gleeson
Where do I start, from start to finish everything was seamless! Suzanne our sales manager was brilliant! She was very patience and accommodating from the start. She was always a phone call away and willing to answer any queries we had. We met Steve our site manager later on in the process but what a lovely guy he was, very friendly and helpful. Both him and Suzanne made our experience a great one.Best customer service and we would always recommend Gleeson to anyone. Thanks so much Gleeson for making out journey of getting a house awesome.
5/5
TrustpilotFANTASTIC EXPERIENCE.
We had the best experience buying our beautiful Gleeson home at Moorland Green thanks to ALISON BEWS, she guided us through the whole journey.Alison is extremely knowledgeable, nothing was to much for her.Gleesons are very lucky to have such a fantastic employee.
1/5
TrustpilotProperty is very poorly built
Property is very poorly built, the worst materials used, no consideration for families within their homes no cupboard space and gaps in the windows frames and gaps under window pane. also the bottom of the skirt ing boards cold air rushing. through. I would not reccommend this company. the bedrooms are small with now builtin cuoboards and not enough room to buy one.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Knottingley has the most, with 1,148 reviews rated 3.7 out of 5, followed by Bradford (Northside Road) with 23.
The four Gleeson Homes Yorkshire West offices, by town:
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