5/5
GoogleRating only, no written review.
Trusted Agent profile
Gleeson Homes Yorkshire West estate agents in Knottingley and Bradford
★★★★★
1,211 reviews across 4 offices and 2 platforms
Gleeson Homes Yorkshire West has four offices, in Knottingley and Bradford (three offices). Together they have 1,211 reviews on two platforms, rated 3.6 out of 5 overall.
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Our offices
Gleeson Homes Yorkshire West's four offices, most reviewed first. Each has its own page.
- Gleeson Homes Yorkshire West KnottingleyWoodville Way, Off Pontefract Road, WF11 0HZ1,149 reviews · 23 on Google (4.1)44 in the last 90 days
- Gleeson Homes Yorkshire West Bradford (Northside Road)Northside Road, BD7 2FN23 reviews · 23 on Google (3.4)1 in the last 90 days
- Gleeson Homes Yorkshire West Bradford (Fagley Road)Fagley Road, BD2 3QR21 reviews · 21 on Google (4.1)0 in the last 90 days
- Gleeson Homes Yorkshire West Bradford (Thornton Road)Thornton Road, Thornton, BD13 3NW19 reviews · 19 on Google (3.2)4 in the last 90 days
Reviews on Google
Showing 85 reviews on Google only. Show every review
Google1/5
GoogleThe site manager and his assistant are liars, they can promise they'll do something to your face or on the phone but they won't follow through with it! When you question it with customer service they will have no knowledge and the managers will deny everything. Don't bother with this site go elsewhere because I would if I could as a combination of customer service and build quality is the issue here.
Agent replied · 17 October 2026
Hi Jake Thank you for taking the time to share your feedback. We are sorry to hear that you have been disappointed with your experience. To ensure we can look into this for you, please can you email Customer Care so that we can investigate the issues being raised Kind regards, Gleeson Homes
1/5
GooglePoor quality of homes Road surface is a joke it's damaged my cars suspension from the poor surface as I have a sports car Very poor customer service from the builders/ managers
Agent replied · 17 October 2026
Hi Josh, We're sorry to hear about your experience. To help us investigate this further, please can we request that you contact our Customer Care team at customercare@mjgleeson.com with more details so that we can address your concerns promptly. Kind regards, Gleeson Homes
1/5
GoogleDon't bother wasting your money on these new builds, poor quality with a lot of issues and very poor customer service
Agent replied · 17 October 2026
Hi, We're sorry to hear about your experience. To help us investigate this further, please can we request that you report the issues you have experienced via the My Gleeson portal at your earliest convenience. Alternatively, you can email our Customer Care team at customercare@mjgleeson.com with more details so that we can investigate this promptly and provide you with an update. Kind regards, Gleeson Homes
1/5
GoogleAvoid gleeson homes if you want a nice quality house. i’ve been in this house for just over 3 months and already the house has shown many defects the floorboards are creaking light switches are falling off. The shower is leaking into the kitchen which is unacceptable. The walls are also paper thin if you want to hang something on the wall good luck with that. There is also no privacy what so ever you can hear every conversation that happens due to the walls being made of cardboard They make poorly built houses and sell them for 2x the price PLEASE AVOID
Agent replied · 11 October 2026
Hi Zain, Thank you for bringing this to our attention. We’re sorry to hear that you’ve been experiencing issues with your home. Please be assured that we take all concerns raised with us seriously and remain committed to fully investigating them. If you haven’t already done so, please contact our Customer Care team at customercare@mjgleeson.com, including your full name, development, and plot number, and a member of the team will be happy to assist you. Kind regards, Gleeson Homes
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleFormal Public Complaint, Gleeson Homes, Northbeck Grange, Bradford I purchased a Gleeson Homes property at Northbeck Grange, Bradford (Plot 8 Northside Road) in February 2022 as one of the very first buyers of this development. Since handover in June 2022, my experience has been nothing short of systematic negligence, misrepresentation, and repeated breaches of contract. Despite paying the property in full prior to handover, the home was delivered incomplete, unsafe, and unfit for purpose, and nearly four years later, nothing has been resolved. Outstanding Issues Include: • Rear garden: Entirely unfinished, overgrown, unsafe, and unusable. I paid privately to have it cleared, yet it has reverted to a “jungle,” leaving me without access or enjoyment of my garden for almost four years. • Driveway: Incomplete at handover; caused damage to my vehicle (invoices available). • Garage rear door: Damaged and never replaced. • Paintwork & woodwork: Multiple areas unfinished or poorly completed. • Extractor fan: Never installed, despite repeated requests. Timeline of Failures: • 2022, 2023, 2024: Numerous visits to Gleeson offices, speaking to multiple staff, each time being told the matter was “escalated,” yet no action was ever taken. • Multiple emails, letters, and formal complaints submitted, including a formal notice of breach of complaint handling commitment, all ignored or inadequately addressed. • Repeated assurances by staff that issues would be resolved, yet no written confirmation, no rectification, and no communication has been provided. Impact: • Financial loss: driveway damage, garden maintenance, and unfinished works. • Emotional & health impact: extreme stress, anxiety, and worsening of pre-existing mental health and medical conditions. • Loss of enjoyment of home: unable to use garden or fully occupy my property for nearly four years. Assessment: Gleeson Homes’ actions constitute: • Misrepresentation and mis-selling of a private, complete home. • Breach of contract: failure to provide a property in a safe and finished condition. • Negligence: causing property damage and financial loss. • Failure of statutory obligations under the Consumer Rights Act 2015 (goods must be of satisfactory quality, fit for purpose, and as described). • Appalling customer service and aftercare: repeated failure to respond, escalate, or resolve serious complaints. Demand for Resolution: I formally demand: 1. Immediate and full rectification of all outstanding works, including rear garden, driveway, garage door, extractor fan, paintwork, and woodwork. 2. Full financial compensation for vehicle damage, garden maintenance, loss of enjoyment, emotional distress, and prolonged inconvenience. 3. A senior representative assigned with authority to oversee resolution and provide regular updates. 4. Acknowledgment and apology for repeated failures and misrepresentation. This complaint serves as official notice of my intention to escalate to: • New Homes Ombudsman (if applicable) • NHBC Warranty team (for development and build quality issues) • Legal action for misrepresentation, breach of contract, negligence, and statutory violations. Despite being one of the first buyers and paying in full, Gleeson Homes has left my property in an incomplete and unsafe state for nearly four years, with no resolution, communication, or accountability. I urge all prospective buyers to exercise extreme caution when dealing with Gleeson Homes.
5/5
GoogleI am absolutely thrilled with my new build property, and I can genuinely say it’s a dream come true! From the moment I first laid eyes on it, I knew this was the home I had always hoped for - beautiful, thoughtfully designed, and simply perfect. Since moving in, I've received countless compliments from friends, family, and even professionals. Inspectors, site managers, and the snagger have all commented that my house is by far the best plot they’ve seen. It’s clear that the team at Gleeson NorthBeck Grange has put so much care and attention into every detail. A massive thank you to Manish, who has been an incredible support throughout this entire journey. From day one, Manish has been there for me, answering questions, addressing concerns, and always willing to help with a warm smile. His dedication to ensuring my complete satisfaction is truly appreciated. Even now, he continues to check in and make sure I’m happy in my new home. Manish has made this experience feel personal and special, and for that, I’m so grateful. I’d also like to extend my thanks to Sarah and Mauricia who gave me a wonderful tour of my home and handed over the keys with such professionalism and enthusiasm. Their kindness and thoroughness made the transition into my new space even smoother. And of course, I can't forget to mention Jeff the site manager, who has done an outstanding job in building this beautiful home. It’s evident that Jeff and his team take great pride in their work, and the quality of the craftsmanship shows in every corner of the house. I couldn’t be happier with my new home at Gleeson NorthBeck Grange. It’s everything I hoped for and more. I highly recommend this development to anyone looking for a high quality, beautiful home. Thank you to the entire team for making my dream home a reality!
Agent replied · 28 December 2025
Hi Team, Thank you so much for this amazing review! We're thrilled to hear how much you love your new home at Northbeck Grange. A huge shout‑out to Manish, Sarah, Mauricia, Jeff and the whole team for helping make your experience so special. We're delighted your new home is everything you hoped for and more. Wishing you many happy years in your beautiful new home! Kind regards Gleeson Homes
5/5
GoogleRating only, no written review.
1/5
GoogleAvoid Gleeson Homes if you care about the health and safety of your family. My experience with Gleeson Homes has been extremely concerning. The property I purchased contains multiple defects that fail to meet basic building regulations, the very standards designed to protect lives. Gleeson’s attitude towards fire safety is particularly alarming. Instead of properly addressing gaps in fire protection, their so-called remedial work has involved covering these gaps with flammable materials. This is not only negligent but demonstrates a complete disregard for occupant safety in favour of quick, cheap fixes. Due to Gleeson’s incompetence, there is still no proper protection against toxic, explosive, and radioactive ground gases entering the home. Even after multiple attempts, Gleeson has failed to put this right, leaving a major health and safety hazard unaddressed. Gleeson homes may be cheap, but this is due to their reliance on the cheapest contractors available, which is evident in the corner-cutting, poor workmanship, and low finish quality throughout the build. Despite raising these issues, responses have been slow and remedial work has remained substandard. Homeowners are left living in unsafe conditions that should never have passed inspection in the first place. A developer of this scale should prioritise compliance with building regulations (legally the bare minimum)and the safety of its customers above all else. Based on my experience, I strongly advise others to avoid Gleeson Homes.
5/5
GoogleGreat place to live. lovely and quiet with lots of nice neighbours.
Agent replied · 24 August 2025
Thank you for your 5-star review! We're glad to hear you're happy in your home at Rainsborough Park. Kind regards Gleeson Homes
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2025
Thank you so much for your generous rating, Stefan! Kind Regards, Gleeson Homes
5/5
GoogleRating only, no written review.
Agent replied · 20 May 2025
Hi Glen, Thank you for the 5 star review! Kind Regards, Gleeson Homes
5/5
GoogleRating only, no written review.
Agent replied · 1 May 2025
Thank you so much for the 5 star review, James! Kind Regards, Gleeson Homes
4/5
GoogleRating only, no written review.
Agent replied · 26 April 2025
Hi Steven, Thank you for your review! Kind Regards, Gleeson Homes
5/5
GoogleLovely site. The new Site Manager and his crew are super helpful and friendly. Customer Service and the Sales Team (Louise, Sarah and Claire) have all been AMAZING, helpful and so very patient.
Agent replied · 1 May 2025
Hi JoJo, Thank you so much for your wonderful feedback! We'll be sure to pass this on to our team at Squirrel Fold who we're sure will be delighted to hear about your positive words. Kind Regards, Gleeson Homes
1/5
GoogleThese are worse developers I bought 3 house no proper paint work door damage not proper both fittings carpet unprofessional law quality kitchen oven draw paint work all unprofessional I complain 100 time no response from any of department no sale team no care time no complain team don’t buy anything from them such stupid customer service and unprofessional developer
5/5
GoogleNo way
4/5
Googlegood
1/5
GoogleRating only, no written review.
5/5
GoogleLovely development hidden away from all the hustle and bustle. Louise has been great throughout our purchase and now Olivia From customer support is always on hand . All the small snags are dealt with as soon as you log them on. The house is amazing , spacious , bright and most importantly keeps the heat on which was not my experience in the past
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Gleeson Homes Yorkshire West
Which Gleeson Homes Yorkshire West office has the most reviews?
Knottingley has the most, with 1,149 reviews rated 3.6 out of 5, followed by Bradford (Northside Road) with 23.
Where are the Gleeson Homes Yorkshire West offices?
The four Gleeson Homes Yorkshire West offices, by town:
- Bradford (Fagley Road): Fagley Road, Bradford, BD2 3QR
- Bradford (Northside Road): Northside Road, Bradford, BD7 2FN
- Bradford (Thornton Road): Thornton Road, Thornton, Bradford, BD13 3NW
- Knottingley: Woodville Way, Off Pontefract Road, Knottingley, WF11 0HZ
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