Trusted Agent profile

Gleeson Homes Yorkshire West estate agents in Knottingley and Bradford

3.6

★★★★★ Good

1,212 reviews across 4 offices and 2 platforms

Gleeson Homes Yorkshire West has four offices, in Knottingley and Bradford (three offices). Together they have 1,212 reviews on two platforms, rated 3.6 out of 5 overall.

Google logo

3.7 / 5

85

Reviews on Google

All 4 offices

Trustpilot logo

1,127

Reviews on Trustpilot

All 4 offices

Our offices

Gleeson Homes Yorkshire West's four offices, most reviewed first. Each has its own page.

Latest reviews from every Gleeson Homes Yorkshire West office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Vickers Grange, Karen Woolley

Can not recommend this site enough, lovely position in the village. Karen’s expertise, knowledge and approachable personality have made this a brilliant experience for us. Karen has gone over and above to ensure we have a stress free experience, keeping us up to date all the way along and giving great advise.

Hamish · 25 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review HamishWe are delighted to read how well Karen has looked after you throughout your purchase journey, and we will be sure to pass on your kind words which will be greatly appreciated.Kind RegardsGleeson Homes

5/5

Trustpilot

Excellent service

We are in the process of purchasing the first property on the Shorelands in Skegness. I cannot express enough how amazing the sales executive Liam Connelly is. He has been attentive, informative, professional and friendly throughout our purchasing time and am sure will continue to be until our move in date. Liam keeps us up to date weekly and is very through paying full attention to detail when choosing extras etc. Highly recommend Gleeson and we are excited to move into our beautiful new home. Cannot thank Liam and all the team enough.

Roger · 24 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review Roger.We really appreciate the lovely words regarding the service provided by our Sales Executive Liam at Shorelands.Communication is such an important part of the purchase journey, and we are pleased to hear that Liam is doing such a great job in that regard for you.We will be sure to pass on your lovely feedback.Kind RegardsGleeson Homes

5/5

Trustpilot

We wish to express our upmost sincere…

We wish to express our upmost sincere gratitude & thanks to Mary sales agent at The Pastures. Her passion, warmth, and willingness to help & support during our purchase journey has simply been both outstanding & immeasurable. May we take this opportunity to Thank You whole heartedly and unconditionally for being there for us. Kev & Nicky

Kev · 24 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review Kev and NickyWhat a wonderful endorsement for the service provided by our Sales Executive Mary at The Pastures.It is clear from the feedback we receive that Mary is delighting all her customers, and we are very proud of her for all that she does. Thank you for recognising Mary, we will be sure to pass on your kind words.Kind RegardsGleeson Homes

5/5

Trustpilot

Just started looking around for a new…

Just started looking around for a new home and called into the Pastures. Mary was the site representative who was most helpful and informative. Her friendly manner made it an easy process, without any pressure. Whilst not in a position to move forward at this point, my experience would make a return visit an easy choice. Thank you.

Paul · 24 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review PaulWe hope you were impressed with what you saw at The Pastures during your recent visit.We are delighted with the feedback regarding Mary. She is a trusted and valued memeber of our regional team that always stives to deliver best in class service to all our customers and visitors.We sincerely hope to see you again when you are in a position to move forward with your new home search!Kind RegardsGleeson Homes

5/5

Trustpilot

Tina at Model Walk

We have purchased a property at Firbeck Fields and a full review will follow once we have taken possession. We had considered several developments in the area and on the whole, engagement with the sales staff has been good. Just wanted to say at this stage that Tina at Model Walk was particularly helpful and was happy to go that extra mile if she was getting the sale or not. Nicola & Mel

Mel · 24 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thnk you for your review Nicola and MelWe are pleased to read how well Tina has looked after you during your purchase journey so far, and we look forward to you moving into your new Gleeson Home soon!Kind RegardsGleeson Homes

3/5

Trustpilot

Three stars at a push!

We moved into our home in 2022- We had a couple of snags but nothing major and overall we were happy with the build, all of the issues were fixed when the builders etc were still on site and our site manager was great. Since then its impossible to get a response from anyone. Our driveway remains unfinished, this was supposed to be topped and all of the broken and rotten wood replaced. We were told they would be back after Christmas but we cannot get a response from anyone on a date when they are coming. We have sent emails and called head office but nothing. Quite a few of the houses on our site were later sold to rental companies who now rent them out, even though we were told during purchasing that all houses would be owner occupied. This is not so much an issue but what is, its that all of the rented houses are finished, all driveways looking lovely yet here we are 17 months later and still waiting. Our road is left unfinished with lots of old bricks left at the entrance to the estate leaving it looking very scruffy upon approach. Also, our plot is at the beginning of the estate, we have been offered absolutely no boundary to the green space leading down the side of our house (which has been left very muddy and boggy and again looking a complete mess) not the image we were provided with and told it would look like. We have people walking across our front garden and dogs fouling on it most days meaning we are going to have to supply our own boundary to protect our property. We are plot 46 on Willows park if anyone from Gleesons reads this and wants to get in touch. We have emailed and called but you do not respond. Three stars is for the actual property which we like, not the mess at the side of our house, lack of boundary or the fact our driveway has been left with no response on when we can expect our home to be completed.

Customer · 23 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your reviewWe have spoken to our Customer Care team who are in the process of responding to your enquiry right now. Should you have any other issues you wish to discuss they are also including the direct phone number for the Regional Customer Care team.We know how important getting these external issues resolved is for you, and hopefully the information they will share today will set your mind at ease that these areas will be completed very soon.Kind RegardsGleeson Homes

5/5

Trustpilot

Very professional and supportive staff.

Rating only, no written review.

Adriana · 23 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review AdrianaYour comments are much appreciatedKind RegardsGleeson Homes

5/5

Trustpilot

Thanks for being so helpful and…

Thanks for being so helpful and informative to Josh at Rainsborough Park. Lovely show homes and warm and friendly staff. Would recommend to anyone looking for a new home in the area

LISA · 23 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review LisaJosh will be delighted to read your feedback, which we will be sure to share with him.Please do not hesitate to contact Josh again should you need any additional assistance at all.Kind RegardsGleeson Homes

5/5

Trustpilot

Completion at Vickers Grange

Today we completed on our new home at the Vickers Grange development. We chose the Longford, which is the 4 bed detached and we thrilled that it’s now ours. Throughout the whole process we have had weekly updates from Karen as we watched our house rise out of the ground. We chose Gleeson for their value for money and the build quality. We are pleased we did. Karen, the sales executive, and Stuart, the site manager gave us a smooth handover and peace of mind that is sometimes needed with a new build!

Tarn · 22 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review TarnIts lovely to read your review, especially as it was left on the day that you moved in !Its equalliy great to read how well Karen has supported you on this exciting home purchase journey.We hope are settling well, and should you have any issues please do not hestitate to contact us, or log any minor snagging issues on your "My Gleeson" portal so we can get them sorted asap.Kind RegardsGleeson Homes

5/5

Trustpilot

Buying a house with Gleeson

I purchased a home with Gleeson and the sales executive Mary George was absolutely fantastic through the whole process. She made everything so simple and nothing was too much to ask. She’s an absolute credit to the company. Since completion all defects, of which there weren’t many, have been rectified in a timely manner. Rich the assistant site manager was always on hand for any little issues and went above and beyond to make sure everything was sorted. All in all super happy with the experience. Cheers Gleeson.

Josh · 22 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review JoshWe are delighted to hear how well Mary & Rich have looked after you during your purchase journey, and beyond.We will be sure to pass on your kind words to the team, who will be thrilled to read them.Kind RegardsGleeson Homes

3/5

Trustpilot

Buying a house with Gleesons

We purchased a house with Gleesons and Mary George was our sales executive throughout our time reserving and when raising any issues following our completion. Mary was fantastic and she made the experience of buying a house less stressful. Anyone who has had Mary or has Mary in the future is very lucky.Although, we have had some snags with our home, Chris who was the assistant site manage initially and then Rich who was the assistant site manager after were very good to rectify any issues. Both Chris and Rich are now on different sites. My only negative with Gleesons is we have an ongoing issue with our en-suite which has not been rectified to date and this does not appear to be a priority at this time for the current site team as there is still building on our site.

Eleni · 22 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review EleniIts great to hear how well in general our sales and site teams have looked after you during your journey with Gleeson.We have reached out to our Customer Care team to ask them to progress the issue with your en-suite, so you can expect to hear from them in the next 24 hrs.Kind RegardsGleeson Homes

5/5

Trustpilot

Great Staff!

Jon has been our sales executive from midway through our journey to now (about to complete) he is absolutely amazing! Jon has always remained professional but personally as a client I feel I have really been able to put my trust into him. Always given reassurance when needed and even though we have had a bumpy ride Jon has made our home buying Journey a lot less stressful. Anyone buying with Gleeson in the future if you ever come across Jon then you know you’re in the right hands!!!

Emilie · 22 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review EmilleWe are delighted to read about the service that Jon has provided to you,the level of trust that he has instilled, and the reassurance he has given.Jon will be delighted with the feedback, which we will be sure to share with him!Kind RegardsGleeson Homes

1/5

Trustpilot

BUY AT YOUR OWN RISK Erin Court Poolsbrook

Buying a new home should be a lovely and exciting time, I should be loving my new home but instead I'm angry, upset and stressed out with it. Wishing I'd not bought itAfter paying over two hundred thousand pounds for it, just to have it built by cowboy builders. There's no pride in what they do ( pictures back that up) Customer Care (DON'T CARES ) after they have your money.:Brick work outside uneven front & back.:Door frame not straight in living room leading under stairs.:Radiator not central under window in kitchen.: Cracked tile in en-suite shower.:Boxing in back of all three toilets badly done.:Plaster on stairs bumpy not smooth.:All 3 toilet leak water into the pan, no good when you have no choice but to be on a water meter.I could go on and on.38 defaults and the cracks have starting to appear all over really bad.If anyone comes round it takes three attempts to put right, just had enough from gleesons now.So gleesons are proud in what they build 😒Well if that's being proud then shame on you all, you've wrecked my happiness how many more are you going to wreck.

Gaynor · 21 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review GaynorIt is important that we attend to any genuine warranty issues you have within your home, and as a responsible developer we are committed to doing just that.We can see from our My Gleeson Defect Portal that there are 3 items that need attending to, and our site team will be in contact with you tomorrow to ensure we can get these booked in and resolved.From your comments it appears that there are some specific things that you mention that do not appear have been raised with us on My Gleeson.Please can these be logged so that we can fully investigate these for you, and rectify where required. This way we have a clear record of what needs assessing, and have a permanent record to ensure things are attended to and do not get missed.Kind RegardsGleeson Homes

5/5

Trustpilot

My recent experience with Gleeson. Homes…

My recent experience with Gleeson Homes has been excellent. Special mentions to Christine at Firbeck Fields and Karen at Vickers Grange development for their knowledge, friendly and professional manner. Nothing was too much trouble.

Customer · 21 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your recent reviewWe are delighted that our Sales Executives have been able to create a great positive impression with you. We will be sure to pass your kind words onto both Karen and Christine who will be thrilled to receive your feedback.Kind RegardsGleeson Homes

5/5

Trustpilot

Just to put it out there

Just to put it out there, We have been looking at the new housing by (Gleeson) from Abby Town to Whitehaven Cumbria. Julie Beck, we have met a couple of times and at different locations. From a Sales background, my partner and I have found Julie to be a supportive, very informative & accommodating salesperson, although we have yet to commit.Hopefully speak again soon JulieBRColin & Susan

Colin · 21 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review Colin and SusanWe are delighted to hear how well Julie has looked after you regarding your initial enquiry with us as you search for your next new home search.We hope you were impressed during your visit, and we would be thrilled if you chose a Gleeson Home for your next move!We look forward to helping you make the right choice for you.Kind RegardsGleeson Homes

5/5

Trustpilot

Buying our first house was made so much…

Buying our first house was made so much easier by Pauline Hayes based at Broughton Moor, she was so helpful and the process was made really easy, would definitely recommend.

Jack · 20 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review JackIt's great to hear how Pauline made your first home purchase so easy, and it is always great to read how happy our customers are to recommend us!Thank you for taking the time to share this feedback wirth us.Kind RegardsGleeson Homes

1/5

Trustpilot

I BEG YOU TO AVOID THIS COMPANY

I could honestly write a book on the countless issues we have had but I’ll do my best to summarise and hopefully save some people from the absolute migraine we have had over the last 20 months. Sales experience: nightmare. Constantly promised things that were then withdrawn, offered bribes to rush completion which again were withdrawn. Outright lies from sales advisor. After completion is a worse nightmare!Biggest issues we have had: - GAS LEAK. A pipe with a hole was installed. Fumes filling the wall cavity and into our toddlers bedroom. How on earth can this go unnoticed when inspecting the building?! Also took nearly five months for remedial works to be completed.- SEWAGE LEAK. Had a soggy skirting board. Contractor accused my partner of “having poor aim” and urinating up the wall. 🙃 it was a poorly installed sewage stack that had been leaking waste water from the en-suite all the way down the wall into the cloakroom. Again took months to complete remedial works -NO INSULATION. Missing insulation in whole front area of our house. No one took our complaints of mould, condensation, or temperature seriously until recently when the site manage discovered the cause. A month later and it’s not been sorted and customer service are extremely difficult to deal with.Overall:We had almost 90 snags. We expect some snags, it’s a new build, but some of them (including the above) are not acceptable. What is worse is, almost two years down the line, I am having to FIGHT to get issues sorted. Customer service is EMBARRASSING. Utterly impossible to deal with. Constantly make you jump through hoops and forever changing the goalposts! They do everything they can to avoid fore-filling their duties. Unprofessional workmen. I will stress, this is not all! We have had some lovely people in who have been sympathetic but some of them are more than questionable. We had one contractor visit us twice and on both occasions he was inappropriate. Comments towards my two young children (also stuck his head in my face, whilst eating, to smell my baby!!!!) derogatory comments and unacceptable language. He also went above and beyond to tell me how badly fitted our kitchen was. My car is damaged due to the poor condition of the roads. They have admitted fault here and agreed to repair but I’m still waiting (over 9 months) for the issue to be sorted before having the underneath and bumper of my car fixed. I would stress that I have thought long and hard about whether to publicly share our issues. We have provided Gleeson more than enough time to complete snags and given them the benefit of the doubt much more than they deserve. This is the corner we have been backed into.

Nicola · 19 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review NicolaIt is important that we resolve any warrentied issues with your home, or indeed any other matter of concern for you as soon as possible.We have spoken to our Customer Care team who have informed us that they have reached out and are arranging for our Contracts Manager to visit you at your home to agree a plan to resolve these matters.As a responsible developer we are committed to fulfilling all our obligations under your NHBC warranty, and we look forward to the meeting with you to move these things forward in a positive mannerKind RegardsGleeson Homes

5/5

Trustpilot

New buyers experience

New buyers and had no idea what to do or where to start and we spoke to toni and she helped us through everything. I work until 5 and she will put time in to see you around your work schedule. Great experience all the way.

Cally · 19 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review CallyWherever possible we will look to be as flexible as possible, as we understand how busy the lives of our customers can be.We are delighted to read how well Toni has looked after you, and that you have had a great experience with us.We apprecite you taking the time to share your feedback with us, and will be sure to pass this on to Toni.Kind RegardsGleeson Homes

5/5

Trustpilot

Mary George, The Pastures - Phase 2, Bilsthorpe

Fantastic service from Mary George from start to finish. I had to be out of my rented house and had been struggling to find anywhere because I have a dog. I went to an open day to look at a shared ownership Gleeson house at The Pastures. Mary was with me on my journey from start to finish, keeping me up to date on everything that was going on, answering any questions. She made my experience so much less stressful and I was in my new home within 11 weeks, just before Christmas. So far very few snagging problems but they have been dealt with promptly by Mary and the site team.

Kim · 19 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review KimIt wonderful to read how well Mary and the site team have looked after you during your purchase journey, and beyond.We appreciate you taking the time to leave us this review, and we will be sure to pass these kind words onto Mary and the team, who will be thrilled!Kind RegardsGleeson Homes

5/5

Trustpilot

Fantastic all round experience

Had a fantastic experience from start to finish with Gleesons.It was a very emotional time for me following a break up and I needed a quick turn around but it was my first experience buying a home so I was clueless. Mary made the whole experience stress free and went above and beyond for me, along with Declan who has been endlessly helpful even after my move in date. I had no issues with the house itself and communication was fantastic from start to finish. I cannot thank the team enough for making my experience an exciting and stress free journey

Beth · 17 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review BethIts wonderful to read how well Mary & Declan have looked after you throughout your Gleeson journey, just when you needed that support.To remove the stress and keep the experience exciting for you is testiment to the whole team, and we thank you fo sharing your feebback with us.Kind RegardsGleeson Homes

5/5

Trustpilot

Mary George The Green Blidworth

Mary George, the Sales Executive at The Green in Blidworth made my whole buying experience of my property an exciting joyful journey. She was always helpful in person and on the telephone, keeping me updated on the progress of things, reassuring me when I had any concerns. Although always professional she also made me feel totally at ease with her and her confidence in Gleesons made me confident too and I am now happy home owner and Mary started me on that journey and through to the end . She is a credit to not just the company but to herself.My experience was in 2023 moving in June

Sharon · 16 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review SharonIts great to read how well Mary has looked after you and reassured you evey step of the way.Hearing that you are a "Happy Homeowner" is music to our ears, and we thank you for sharing this feedback with usKind RegardsGleeson Homes

5/5

Trustpilot

Gleeson homes leading the way.

We are waiting on a Gleeson development in our area of Doncaster to start building which will hopefully be this summer and myself and my wife are keen on a bungalow and Gleeson Homes have clearly taken the lead by at least considering people who don’t want to negotiate stairs when they get older by building a few on their developments which other builders don’t even consider. We wanted to see the bungalow in real life and not just on an artist’s impression so we arranged to view one on the Birkwood development in Lincolnshire and was met by Angie the sales representative who was so polite helpful and professional and such a lovely lady. She walked us to the bungalow and we didn’t feel rushed at all whilst we took measurements and pictures so we could assess when we got home. We have to say we were very impressed by the design and actual living space. We can’t thank Angie and Gleeson Homes enough for allowing us to visit and we certainly can’t wait until the development is up and running near us. Once again thank you.

Paul · 16 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review PaulWe are delighted to hear that Angie looked after you so well during your recent visit to our Birkwood development. We regularly review our housetypes to ensure that they appeal to a wide audience, and we recognise that in some areas bungalows really do meet the needs of some of our customers.We look forward to being able to bring one of these properties to a development in a location near to you very soon. Hopefully it will meet all your needs, and we can welcome you fully into the Gleeson family.Thank you again for taking the time to leave this review.Kind RegardsGleeson Homes

5/5

Trustpilot

Very supportive staff at Gleeson homes

Kath and Helen were great and very supportive all through the journey they did their best . I would recommend dealing with them in future.

Consumer · 16 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review.We are please to hear how well Kath and Helen looked after you throughout your purchase journey with us, and we are also delighted that you are happy to recommend Gleeson to others looking for a new home!We really appreciate you taking the time to share your feedback with usKind RegardsGleeson Homes

5/5

Trustpilot

Mary George

Mary George at The Green helped me at every step in buying my new home! I was really disappointed when i learnt that she had later moved to another development. She was very friendly and made the whole experience easy. She was there for me every step of the way. I love my house so much so thank you Mary for selling me my amazing new home! The Mygleeson app is really easy to use and Richard and Ian have helped me with any issues i have found (which havent been many!). They are both also really friendly and easy to talk to which has really made the home buying process much nicer!

Laura · 16 February 2024 · Gleeson Homes Yorkshire West Knottingley

Agent replied · 13 June 2024

Thank you for your review LauraMary will be over the moon to read what a lasting impression she has left on you. Hearing how much you love your new home is a real thrill for us, and we are super proud of our site team Richard and Ian for continuing to look after you post completion.Thank you so much for sharing such lovely words - it really does mean a lot to us.Kind RegardsGleeson Homes

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Questions about Gleeson Homes Yorkshire West

Which Gleeson Homes Yorkshire West office has the most reviews?

Knottingley has the most, with 1,150 reviews rated 3.7 out of 5, followed by Bradford (Northside Road) with 23.

Where are the Gleeson Homes Yorkshire West offices?

The four Gleeson Homes Yorkshire West offices, by town:

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