Gleeson Homes Tyne and Wear estate agents in Widdrington, Spennymoor, Annfield Plain and 3 more

★★★★★ 5/5

Trustpilot

Friendly, quick and reliable.

So far do good.We fell in love with one of there properties in Halifax, and placed an offer there and then.Everything happened at pace, and we where supported the entire time. Our sales rep went above and beyond for our hand over that outside of her control was delayed.Additionally the level of tentativeness we have had after moving in can not be faulted.We had a great experience.

UK · 16 June 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Hilltop Park, Rochdale

We have recently reserved a property at the Hilltop Park Development. The process has so far been positive. Sharon in the sales office is very friendly, knowledgeable and professional. Sharon is a credit to Gleeson!We are looking forward to continuing our process with Sharon and moving into our new, forever home in the future.Its been a long wait but finally its happening.Thank you so much.Anthony & Bernadette Parker

Stacey · 13 June 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Excellent costumer service by Mauricia …

Excellent costumer service by Mauricia Shea.Mauricia is very brilliant, caring and professional. She helped us to have a better understanding of the housing process at gleeson homes. The extra support she gave us was amazing and helped me and my wife through such a stressful time. My wife and I will highly recommend gleeson homes and it’s costumer service.Fernando

Mr · 13 June 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 1/5

Trustpilot

Honestly

Honestly? Shocking. With a two year warranty on the house. Still nothing will get repaired or fix. As emails indicate they “assume” it’s the home owners fault. - ceiling came through (my fault) - patio doors (15 months in. Now having a 3rd party come out and fix again) -master bedroom windows faulty. -front door faulty - 4 radiators fell off. -brickwork shocking. -bathroom tiles came off when I was in the bath. -(declined to fix so had to fix and pay myself) PLEASE DONT GO WITH GLEESON. ITS NOT WORTH, the hassle, time and money wasted. My site has had about 4 site managers. With these problems they lied about someone having a “7 hour check” on the house. Mine was actually missed. There was only 3 houses built at first and couldn’t be bothered to check mine. I was away with work and family members had to grab the keys. They didn’t realise they had to check the property with great detail. It’s a shame, everyone in my estate is complaining and nothing is being done.

Mr · 6 June 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 1/5

Trustpilot

I'd give less than 1 star if possible

Update: if you see below gleesons have apparently contacted me... No one has contacted me and it's just one more lie from this cowboy company - AVOID!!We bought our house just over 12 months ago on the Carlisle Park site, with so many problems I'm surprise the house is actually still standing at this point but that still hasn't really been dealt with and I doubt it ever will. Onto the newest addition to the Gleeson cowboy builders saga, they recently came and block paved the bottom of our road and were meant to be repairing the rest of the road after all the residents had complained about the state of it for over 12 month. And nothing was done. So the spent just over a month block paving and granted the block paving is spot on, however, in the process of block paving the ruined at least a dozens people's front gardens and left the rest of the road looking like a war photo from Ukraine! (Roads are probably better there) They have now proceeded to repair the front gardens in the same fashion that they "repaired" the road and when it's been brought up to the fantastic site manager he's proceeded to ignore everyone or block them! And then deny all knowledge he knew about the state of the road, I'd just like to add the site office was at the end of the road for 14months with a direct view of the road. It's about time Gleeson actually employed some decent knowable staff that will actually help residents rather than denying all knowledge so they look good to the directors on LinkedIn.

Kyle · 6 June 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 1/5

Trustpilot

Ruined my garden!

In January you finally block paved our road. However you then noticed our garden was lower than the new level of the road, so today i came home and you have dug out the bottom of my garden and filled it with bark! What the hell! It looks awful! I cant believe you did this without consulting us! The propper thing to do would have been to higher the turf, but I imagine that would have been to much effort for your cowboy workforce! Absolutely furious and disgusted at what you have done to my front garden!!

Melissa · 27 May 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. Staff are very caring and professional. Wenda is brilliant! Keep it up, Wenda.

Muhammad · 21 May 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

First class service provided

Have to say ... what a brilliant experience it has been buying my house trhrough Gleeson Homes. Helen has been 2nd to none and has kept me update and very well informed throughout.... thank you and grade A service provided.Regards Ged Carabini plot 2 birch green

Ged · 20 May 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

I’m so delighted with my beautiful…

I’m so delighted with my beautiful Gleeson home at Holbeck Park I purchased last year I was so happy with the service they provided, they were a few problems to begin with but half way through my journey sales executive Deborah Joined the company, and went that extra mile to help me, she gave me regular updates on a daily basis, she even called me on her days off to give me updates which made me happy. The support Deborah gave me made me relax a little knowing a could depend on her to help me through such a stressful time. I was so happy with the service she provided I bought her lots of Prosecco & flowers to say thank you for all her hard work. 🥂🍾 I will highly recommend Gleeson Homes to anybody. Adam NedbalPlot 8

Adam · 15 May 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

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Debra at Carrwood Park

Fantastic experience with Gleeson Homes. Our point of contact is Debra, who has been nothing but friendly and supportive throughout the whole experience. We still have a long way to go but i don't think will be able to get through it without Debra's guidance. Such a pleasure to deal with and such an asset to Gleeson. I feel her work should be recognised more!

Jon · 6 May 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Debra - Amazing!!

We have recently reserved a Kildare at Carrwood Park. We picked the development at the beginning of the year and awaited for our chosen plot to become available. As soon as it did we managed to reserve with Debra and she has made the whole experience so pleasurable, stress free and we’ve felt completely at ease! We can’t wait to move in and look forward to liaising with Debra throughout our journey.

Greg · 6 May 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 1/5

Trustpilot

Awful experience

Have been trying to purchase a home with this shower since the 3rd January. After initially being very helpful, they now ignore emails and don't return phone calls. Their partner for the shared ownership scheme are the worst company I have ever dealt with and their chosen partner for mortgage advice are nearly as bad. Making a stressful experience even worse. My advice would be to go elsewhere to buy a home.....Called me today after trying to get my review taken down twice. The reply makes it sound as if I've decided not to buy. This is not true.... I've simply decided not to buy from gleeson homes.

Dave · 5 May 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Fantastic service

Had fantastic service at the Crawford Park site on Monday. Could not of been more helpful and helped me every step of the way.Warm welcome and a smile on entering the office, made me feel very relaxed

Shona · 3 May 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 1/5

Trustpilot

No Building regulation sign off, poor groundwork

Do not purchase a home from this developer. We lived on a Gleesons estate for almost five years. After our home being delayed for 6 months we moved in. We thought everything was fine until I decided to lay artificial grass due to their turf being sub standard and a mess. Garden sloped left to right by almost 60 cm. Front grass relaid twice as it sunk and died. The worse was still to come. When we came to sell our property we found out that Gleesons had not got building regulations sign off from the council for our home. When the council came out to check the home the refused us a certificate as there was no path Connecting the property to the pavement. It took Gleesons 4 weeks to put in the 4 flags required for sign off and even then it had to be redone. We found out from Rochdale council that there this is not an isolated case and that they were aware of numerous properties that didn’t have building regs sign off. I think it is disgusting that a malpractice like this can happen and unsuspecting buyers may not find out about this line us through until they sell their property. I contacted Gleesons after I moved and all they offered was an apology. I am now in the process of talking to trading standards and citizens advice to see where I go with this next. Please think carefully about purchasing from Gleesons and if you do please check all documentation. Although our property hadn’t been signed off we still had an NHBC warranty.and I simply want to educate prospective buyers about this practice so this doesn’t happen to them.

Mr · 3 May 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

From Start to finish they were with us

We're at Beacon Park Skelmersdale, under the wonderful watch of Karen, Who, yes, is a sales rep, but for us has been our Gleeson go to. The search for our new home began in early 2021. We visited many of the other developers, but Gleeson's advisors were by far the best. We settled on the development of Beacon Park, Skelmersdale. The home's advisor Karen was a pillar of strength and a wealth of information throughout the buying experience, and we had our fair share of ups and downs. Karen was never pushy and always put our best interests first. In fact, without Karen, we wouldn't have bought the house we really wanted!We moved in and generated our snag list. I'm going to be truthful with you. The list was long, about 20 in total. Plus, we moved into the development about six months into the development, and it was busy, which we expected. If we had any issues with the work on-site, we spoke to Karen, and the issue vanished. A few Jobs we had were taking longer than we would have liked, and Karen put us in touch with the wonderful Kit (Gleeson's problem solver). Kit would go above and beyond to get workmen to fix our issues, and now we have about three outstanding jobs. It's important to know that as soon as Gleeson found out there was an issue, they accepted the repair without issue and fixed it without complaint. Gleeson could have argued the fault of some of the jobs, but they never did.Every Friday, we have a large road hover come to clean the road of mud and stones, and the weekends have been silent. It's essential to listen to the Gleeson reps as they tell you what you need to do if you experience any issues. Let's face it, guys, if you're buying a house with hundreds of thousands of parts, you will have some snags. It's also worth noting that any issue we have had has been with a third party, not Gleason, and as soon as Gleeson knew of the issue, Kit rectified it. Overall I can say we have had a great experience. I would highly recommend Gleeson,Karen and Kit, Thank you 🙏

Barry · 2 May 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 2/5

Trustpilot

Our house on Carrwood park

We reserved our plot at Carrwood park in May 2021, completed mid April 2022, we didnt have the smoothest of journeys with delays, some issues and sales people and at one point we made the decision that we were going to pull out of our sale. However we had a meeting with Daisy one of the Senior sales executives who really pulled it back for us, she took on board our concerns and sat down with us for nearly 2hours to go through everything with us, nothing was rushed and she pretty much started from the beginning and made sure we knew litually everything. Daisy stayed in touch for the rest of our journey and even rang to say sorry as she was on holiday when we completed. Daisy showed us genuine care, compassion and took the time to get to know us and know what we wanted/needed. Being first time buyers we knew litaully nothing but nothing was ever a problem or too much for her. We went to her for litually everything and she answered all our queries, questions and worries in hours, (she always apologised if it was any longer) we understood that she has loads more to do so appreciated that she took time out to answer things for us (even the really small things). Daisy deserves recognition for her professionalism, caring nature and friendlyness, we can honestly say she was the reason we decided to carry on with our sale, she made us feel so much better about everything. Debra was with us during the last few weeks too, again she was really friendly, and didnt rush us at anytime, she did our home demo and completion and was brilliant. Our house has snags and issues, like you would expect from any new build. But Gleeson just dont seem to want to deal with them, our toilets leaking, the finish on the paint work is terrible! (Litually Stevie Wonder would have done a better job) theyve dripped gloss down the walls and the gloss is so thick on the windowsills its bubbled and looks awful. The finish of the house is just a joke really. If the review was based on staff it would be 5! But as its as a whole we cant overlook the house.

Customer · 1 May 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Great company, Yvonne was great!

I reserved my plot at the beginning of February and was moved in the end of March no stress and thank you to Yvonne at College Gardens in Middlesbrough she was professional helpful and went the extra mile, I’m very happy with my beautiful home Thank you

Debbie · 23 April 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

I would just like to take the time out…

I would just like to take the time out and compliment the great service from the sales department team Deboarah in particular at Gleeson homes Holbeck Park. She was amazing, supportive, polite and very welcoming when we had our first appointment. She went above and beyond to help us secure a home at Holbeck Park. Asset to the company and always a pleasure to be dealing with Deboarah. Just want to say a massive thank you.

Asad · 23 April 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Kelly Annesley, Erin Court

We’ve reserved our plot last may/June we finally got our keys 14th April. And I can honestly say we’ve not had a single issue with gleesons. There very helpful, happy to answer any questions and will fix any little blemish marks you come across (not many at all). Philip in our sales office has been brilliant, he responds quickly, happy for us to go i any time to help us or show us around. Our house looks beautiful! We are so happy to start our next chapter in our little home. Erin court.

Kelly · 17 April 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Google

Rating only, no written review.

Laura · 16 April 2022 · Gleeson Homes Tyne and Wear Spennymoor

★★★★★ 5/5

Google

Rating only, no written review.

Neil · 16 April 2022 · Gleeson Homes Tyne and Wear Spennymoor

★★★★★ 5/5

Google

Really friendly helpful sales agent

Lee · 16 April 2022 · Gleeson Homes Tyne and Wear Spennymoor

★★★★★ 5/5

Google

Rating only, no written review.

Jordon · 14 April 2022 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Recently completed on a Gleeson Tyrone…

Recently completed on a Gleeson Tyrone at Moorland Green site so very early days but so far can only say good things about everyone involved including Rachel the sales lady and Libby who works on site also the site manager but apologies I’m bad with names, anyway service has been great I chose to move a light fitting in the kitchen which of course left a hole in the ceiling this was nothing to do with Gleeson but they kindly came and patched and painted the ceiling for me, also there was a little breakdown In communication regarding extras nothing major and was resolved prior to completion anyway but as a goodwill gesture they again kindly offered to provide the garden gate for free, all in all have been impressed so far

Andy · 7 April 2022 · Gleeson Homes Tyne and Wear Widdrington