Trusted Agent profile · Spennymoor
★★★★★
20 reviews across 1 platform
Durham Road, Middlestone Moor, Spennymoor, DL16 7AS
Gleeson Homes Tyne and Wear's office in Spennymoor, at Durham Road, is rated 3.6 out of 5 across 20 reviews on 1 platform, including 20 Google reviews rated 3.6.
Every review we hold for the Spennymoor office, from every platform, shown as written. First names only.
5/5
GoogleWe had a couple of issues with our home that were promptly resolved. Can't ask for better service than this. Please pass on our thanks to Site Manager Dave, Ian and team.
Hi Kathleen, Thank you for your review! We're glad to hear that any issues with your home were quickly resolved. We’ll be sure to pass on your thanks to Site Manager Dave, Ian and the team. Wishing you many happy years in your new home! Kind regards Gleeson Homes
1/5
GoogleMy experience with Gleeson Homes has been extremely concerning. The property I purchased contains multiple defects that fail to meet basic building regulations, the very standards designed to protect lives. Gleeson’s attitude towards fire safety is particularly alarming. Instead of properly addressing gaps in fire protection, their so-called remedial work has involved covering these gaps with flammable materials. This is not only negligent but demonstrates a complete disregard for occupant safety in favour of quick, cheap fixes. Due to Gleeson’s incompetence, there is still no proper protection against toxic, explosive, and radioactive ground gases entering the home. Even after multiple attempts, Gleeson has failed to put this right, leaving a major health and safety hazard unaddressed. Gleeson homes may be cheap, but this is due to their reliance on the cheapest contractors available, which is evident in the corner-cutting, poor workmanship, and low finish quality throughout the build. Despite raising these issues, responses have been slow and remedial work has remained substandard. Homeowners are left living in unsafe conditions that should never have passed inspection in the first place. A developer of this scale should prioritise compliance with building regulations (legally the bare minimum)and the safety of its customers above all else. Based on my experience, I strongly advise others to avoid Gleeson Homes.
5/5
GoogleLove our new home, havnt had many problems but what we have had has been dealt with very promply by David the site manager who is always very helpful. Will be perfect once the roads are finished off.
Hi Lesley, Thank you for your 5-star review! We're delighted to hear that you love your new home. We appreciate your understanding regarding the few issues you have experienced and are glad to hear that these are being resolved in a timely manner. Wishing you all the best in your new home! Kind regards Gleeson Homes
5/5
GoogleI have just bought a house at Middlestone Moor through Gleesons and would highly recommend, absolutely beautiful! To start with the staff are so welcoming and friendly. Took on my final inspection and they were so helpful and got everything spot on. Its was so clean and finished to a 5 star standard! Thank you all again! Enjoyed the experience from start to finish and it was a fabulous experience for my first home!
1/5
GoogleIt’s all good up until the point you’ve moved in. Since the old site manager left (Gary) defects reported are ignored or take months to hear back on by that point damage from the defects are far worse. Site manager and customer care communication is terrible they don’t answer the phone or get back to you if you leave a message and don’t reply to emails. It’s a nice place to live but houses are poorly built and as a said there is no care. Avoid.
2/5
GoogleHouses are nice lived here 2 years and they still havent tarmacced my road. Your car will take a battering so get a new suspension before you visit. Think theyre just happy to sell houses and not finish work which needs completing for the residents who moved here at the start. Oh and the contractors who cut the grass just chuck rubbish everywhere. People who actually live here though are bob on. Gleeson management feel free to contact me, though i doubt you will.
1/5
GooglePoor aftercare. Site team could not care less, once they’ve got your money. Since the old site manager left the communication is shocking. The contractors employed are clumsy, careless and cause damage to people’s property often. The roads are a mess, also. AVOID.
1/5
GoogleSon bought a house on this estate has had loads of problems with his house , still waiting for fence to be fixed as it's nearly blown over
5/5
GoogleVisiting friends whi maximised use of garden to provide a superb outdoor loving space
4/5
GoogleVisited a friend nice new house
5/5
GoogleReally friendly helpful sales agent
1/5
GoogleRoads really treacherous full of snow avoid if possible
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gleeson Homes Tyne and Wear's Spennymoor office has 20 reviews across 1 platform: 20 on Google.
Gleeson Homes Tyne and Wear Spennymoor is rated 3.6 out of 5 across all 20 reviews, and 3.6 out of 5 on Google from 20 reviews.
Gleeson Homes Tyne and Wear Spennymoor, Durham Road, Middlestone Moor, Spennymoor, DL16 7AS.
