Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotSmooth and pleasant experience
We just bought our new home and about to move in tomorrow and have had such a smooth and easy process from start to finish with Gleesons. In particular Tina Walker has made this so easy, kept us informed and helped us with any questions we had asap! She brought a fun aspect to the whole process and felt like she was genuinely excited with you. We have had quite a lucky situation as the house was already built and all upgrades already in, we viewed the house on the 3rd of march, mortgage approved with Meridian Mortgages (highly recommend it speeds up the process as they work well with Gleesons) by end of March, and a move in date of 26th of April! Delighted with our whole experience and hope to see this continue throughout the move in process. Thank you Tina!
Stacey · 26 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review StaceyAn exciting day to come! - we hope it all goes well for you as we are sure it will.Thank you for the great comments regarding Tina, she will be delighted. The service wont stop there, and we will be in touch to ensure you are settling in over the next few days and weeks.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotNorthbeck Grange Ginell is amazing!
Ginell at Northbeck grange is very helpful and super accommodating. She was amazing with my toddler today (despite her causing havoc) and she even accommodated walking to the site to meet the site manager.She is extremely friendly and very helpful and has made the purchasing of my new home at ease!
Asha · 25 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review AshaWe really appreciate your visit and your kind words... and your daughter will always we welcome !Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotThe sales advisor
The sales advisor, Liam Conneely at Shorelands has been great through my buying process.
MISS · 25 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review SarahWe are delighted that Liam has privided a great service to you throughout your purchase journey!Thnk you for taking the time to share your feedback with usKind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotRidiculous Company
After reading the recent review put on by my dad, I am absolutely appauled. The Regional Construction Manager came round and didnt even have a look at the matter. It is nothing to do with the boiler. We mentioned that it is the thermostats that we cannot set them automatically. You clearly cannot read what has been said and if nothing is done by the end of this week, then we are taking legal action to the NHBC as you clearly cannot be bothered to deal with peoples issues. We have been reporting this over the last 12 months and it is absolutely pathetic that you claim you have dealt with the matter when clearly you haven't
SARAH · 24 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review SarahAs you may be aware now, although we have already provided a copy of the thermostat user guide, we have now arranged for our plumbing contractor to attend next Thursday and walk your father through the heating contols in his home.We trust that this will hopefully allow him to fully understand how to operate the heating in his home.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotAllison at Moorland Green is just…
Allison at Moorland Green is just amazing. She has helped me so much. I’ve just bought my first home and she’s made everything seem so easy. Can’t thank her enough for her help in helping me buy my new home. 100% recommend
Harriet · 22 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review HarrietWe are pleased to read how well Alison has looked after you during your purchase journey with Gleeson.We also appreciate you sharing how happy you would be to recommend Gleeson!Thank you for taking the time to leave your reviewKind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotDue to a recent phone call
Due to a recent phone call from Gleesons customer care at 8:30am on the 22nd of April. They asked me about my central heating issues which we have reported since we moved into the property in July 2022. During the phone call, I was being advised to keep reporting the matter on my gleesons. On numerous occasions, they have just been ignoring us, they keep saying they will send someone out to have a look at the issue, but nobody has been round to our house. I have now been advised to take legal action against the company. We have spoken to a solicitor and they have said that we have a good case and we are now looking to take legal action.
Peter · 22 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Good afternoon PeterWe have spoken at length about this issue on multiple occasions, culminating in our Regional Construction Director attending your home to investigate. During this visit it was established that the boiler was being switched off by yourself, and you were advised not to repeatedly turn it on and off. Please can you ensure that you follow these instructions as your boiler will not heat your home appropriately if it is switched off. We are happy that we have fulfilled our obligations here in full, and this matter is a user error rather than a fault of any kind.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotRainsborough Park and Sharon
Our first home. We looked at a few 2beds in other developments and they were so small. The size of gleeson homes are so generous. It’s the only way we could get on the property ladder and we’re so thankful we didn’t have to completely compromise on space. We can’t thank Sharon enough. She went above and beyond in her role, taking time to chase the mortgage broker on our behalves. We didn’t have a smooth run up to the house being ready, there was a lot of background issues and stressors, however none of that was at the fault of Gleeson and Sharon was the one person we could count on to help us through that. She even helped us understand some of the legal jargon. I hope that everyone buying there first home has a Sharon to help them. :) Once we moved in there has been minimal issues and any small problems we had were repaired so quickly. I would recommend Gleeson and this development to anyone. We’ve had the best experience. Thank you, thank you, thank you. ☺️
Jade · 22 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review JadeIt is fantastic to read such a positive review emphasising all that is good about our dedicated Sales Executives, of which Sharon is one!We are also delighted to read about how attentive the site team have also been since you moved into your new Gleeson home.Thank you again for taking the time to share this wonderful feedbackKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotExcellent customer service with…
Excellent customer service with friendly behaviour makes us happy, well done, Jackie Acklam Garden
Jahanir · 21 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review JahanirWe appreciate you taking the time to share your feedback on your positive experience whist speaking to Jackie at our Acklam Gardens Development.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotI was in Acklam Garden and Jackie is…
I was in Acklam Garden and Jackie is very helpful! She supported me through the process and very friendly!
Jakia · 21 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review JakiaWe really appreciate you sharing your kind words regarding the service provided by our Sales Executive Jackie at our Acklam Gardens development.Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotDon’t waste your time
Front star to finish lies and unprofessional , training needs to be looked at.
Tugg · 15 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your reviewPlease can you share your name, development and plot number with us so that we can look into your issues and make contact?Kind RegardsGleeson Homes
★★★★★ 1/5
GoogleRating only, no written review.
Dave · 15 April 2024 · Gleeson Homes Tyne and Wear Annfield Plain
★★★★★ 5/5
GoogleRating only, no written review.
Kemfon · 15 April 2024 · Gleeson Homes Tyne and Wear Annfield Plain
★★★★★ 5/5
GoogleGonna be lovely
Duncandouglas · 15 April 2024 · Gleeson Homes Tyne and Wear Annfield Plain
★★★★★ 5/5
TrustpilotGreat properties, great people
Gleesons and Temi Gold have made buying our first home so easy and straight forward. We couldn’t be happier in our home, which Temi and Charlie have been nothing short of amazing when it comes to support and assistance. Nothing is too much trouble and for first time buyers we’ve had a great experience from start to finish. Thank you Temi!
Adam · 14 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review AdamWe are pleased to read what a great service Temi & Charlie have provided to your throughout your purchase journey with Gleeson.We pride ourselves in being able to look after first time buyers, guiding them through the purchase experience, so we are delighted to read that this is just what has happened to you.Thank you for sharing your experiences with us.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotHappy with the service
Happy with the serviceEvrything explained as should
Dana · 14 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review DanaWe are pleased to read that we have been able to explain all that you needed to know!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotHappy with the service
Happy with the serviceVery fast
Condurache · 14 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review ConduracheWe appreciate your feedback.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJackie from acklam gardens gleeson
I’ve bought my first home at acklam gardens and Jackie has been amazing from the start. Jackie has guided me through the full process and so helpful throughout. Thank you so much Jackie for all your help and making this such an exciting experience for me.
Olivia · 13 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review OliviaWe are delighted to read how well Jackie has looked after you throuout your purchase journey, and we appreciate you sharing this lovely feedback with us!Kind RegardsGleeson Homes
★★★★★ 5/5
GoogleNew house development very good space out
Ian · 13 April 2024 · Gleeson Homes Tyne and Wear Widdrington
★★★★★ 5/5
TrustpilotVery friendly and helpful staff
Very friendly and helpful staff. Visited three different sites all of which offered houses we liked and in every case we loved the area and houses we were shown. Our experience was very positive hence we bought a house!!
Jayne · 12 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review JayneIts wonderful to hear that you had such a positive experience at all three of our developments that you visited. Its even better to read that you have now purchased your new Gleeson Home!Thank you for taking the time to share your experiences with us.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotCrown Gardens
Me and my partner bought our first home on this site. Throughout the process, we dealt with a lady called Amaara who guided us the whole way through. No question was too much and all of the team at this site are more than happy to help with anything we needed. Would 100% recommend especially as first time buyers, as we were unsure on a lot of things, things would have been a lot more confusing us if it wasn't for Amaara!
Nicole · 12 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for yor review NicoleWe are delighted to read about the service that our Crown Gardens team have provided for you. We pride ourselves in our ability to support first time buyers through what can seem like a complicated experience, and we are pleased to hear that you received the necessary support from Amaara in this regard.Thank you for taking the time to share your experiences with us.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotPhoenix meadows
Although we haven’t bought a house with Jack at Phoenix meadows we popped in today to show him what we have done since we moved in 7 weeks ago. We purchased plot 76 at Vickers Grange and Jack has been available to offer advise throughout our buying journey. As his site was closer to where we used to live than where we have moved to, we saw him a lot when visiting the show home! The Gleeson team are like a family and words can’t express how grateful we have been to Jack being so friendly. Both Jack and Bev were impressed with what we have achieved, we were also able to express our thanks in person for how excellent Gleeson have been not only during the buying process, but also after completion. It has been and still is a pleasure.
Tarn · 11 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you so much for your review TarnThis is such a lovely review to read, and we are delighted to see the relationship that has developed between you and our sales team.Its is also great to read that you experience remains positive post completion, and that you have already started to make your new home your own!Thank you for taking the time to leave such a fantastic reviewKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotRecommendation for Suzanne and Victoria
Suzanne and Victoria has been great sales representatives since I had come across them during my purchase of New home at Hilltop park. They proform excellent customer service and well professional in practice my experience with them. Make me to choose over and over again gleeson homes. And even to recommend the company to other family members.Great jobs Suzanne and Victoria.
Adebiyi · 5 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review AdebiyiWe are very pleased to read about the excellent service that our sales executives provided to you on our Hilltop Park development, and its great to hear that you feel able to recommend Gleeson Homes to other family members!Thank you for taking the time to share your feedback with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotPlot 28 spring mill
Me and my partner are currently in the process of buy a 3 bed house from gleeson and from the very first day they have treated us with respect and the best customer service. They have walked us through everything and always answered are questions. They ring every week updating us on the house and what stage the house is at . We have mainly been dealing with Victoria from spring Mill who is amazing!! And makes you feel comfortable during the whole process . I've also met the site manager and assistant manager who are both lovely gentlemen and informative about the house . As a young couple being first time buyers I won't recommend any other new build company then Gleeson.
Zoe · 5 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review ZoeWe are pleased to read how well your purchase journey with Gleeson is progressing, and that you are receiving the support you need from our site and sales teams.As first time buyers, it is important that we guide you through what can initially seem like a complicated process and make the journey as smooth as possible, and its great to read that this is the expierience you are having.Thank you for taking the time to leave us your feedbackKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotExcellent and easy buying process
It has been a pleasure dealing with Gleeson so far, Victoria has been amazing from the start making the process hassle and stress free. Victoria is in regular contact with us to update on the build progress and we can’t wait to move in. Excellent service and would definitely recommend asking for Victoria if you are interested in buying at the spring mill development.
Customer · 5 April 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your reviewWe are delighted to read about the service that Victoria is providing to you, and that she is keeping you updated on the progress of your new home.We look forward to the exciting day when we can hand you the keys to your new home, and welcome you fully to the Gleeson family!Kind RegardsGleeson Homes
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