Gleeson Homes Tyne and Wear estate agents in Widdrington, Spennymoor, Annfield Plain and 3 more

★★★★★ 5/5

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Excellent experience

We moved up from Somerset to the Rainsborough Park Development. Considering it was such a huge move thanks to Sharon in the Sales Office and Neil the Site Manager it was stress-free. These guys are exceptional and an asset to the Company. Since we moved in they have been on hand in case we have any queries and nothing is too much trouble for them. The house is absolutely beautiful and we are so happy with it. Thank you Sharon and Neil you are superstars and we are so grateful to you. We look forward to many more years in our home and making more memories in it

Maggie · 27 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

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Crown Gardens

Amaara has been excellent through the whole experience of buying my new home on Crown Gardens. She has guided me through the whole buying process and nothing was too much trouble. Amaara goes above and beyond and is a credit to Gleeson.

Marie · 24 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

It’s been 64 days and I can still smell the fresh paint…

We initially visited the Rainsborough Park development to have a general ‘nosey’ and see what type of property would work for us, whether it would ultimately be with Gleason or another developer. 64 days later… we completed. Sharon was exceptionally helpful in the sales office. From explaining how the process would work via part-exchange, to supporting us right through to the completion date, I cannot fault her in any way and she is clearly an asset to the site. In the week leading up to completion, we met Neil, the site manager, as he gave us the tour of our property. His knowledge and professionalism came across immediately and he was very responsive to any questions that we had. A massive thanks go out to both of them.

Simon · 24 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

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Deborah at Monach Glen

After being very disappointed with other sites in the Bishop area, and the Sales Managers. We came across Monach Glen site, and Deborah. From the moment we stepped into her office it felt different, she cared. We wanted a 4 bed, so she sent us to another site to look at a finished one. We had sold our property, and we wanted this one, so we could proceed with the deposit. We lived over 3 hours away, so Deborah organised as much as she could when we were on hols in the area.Deborah made a very stressful situation so much easier. We can’t thank her enough. Alan and Sue Langley

Sue · 24 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

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Plot 10 Castledene Dina

Dina has been an absolute diamond whilst we have bought our property she has been so involved and made us aware of each step, as we are first time buyers we both feel really lucky to have had such good experience with Dina x

Caitlyn · 24 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Gleeson Staff

Our experience with Gleeson staff was exceptional. Julie couldn't have made it easier for us to buy our first property and her knowledge of the industry truly helped us every step of the way

Jazz · 24 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Very friendly staff!!

Very friendly staff!!! Moved in 1 week ago, the development looks really nice and house quality seems to be great so far compared to other developers. What I found to be really special about this place is the staff, both sale office and their solicitors. They have helped us a lot during our buying process and always kept in touch with us updating or advising us on the next step to do. Sue from the sale office has been an absolute legend, she was really professional and friendly through out the process Great Costumer Service Skills! In terms of house quality i don't think i am entitled to have an opinion just yet as i just moved in 1 week ago but what i found nice compared to other developers were i lived before is: -the distance between windows and ceiling is the same from a end to the other on all rooms,- walls are straight - paint quality could be a bit better (it's non washable one) but at least is wipeable- The cupboards and extras installed are really nice, EPC rating B, - the electric charger works perfectly Project EV 7.3KW - BT connection ready done aHouse quality, all seems to be ok with no obvious issues. Location, incredible Staff A++Highly recommend !!

Marin · 24 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Viewings

I have looked at a few show homes today with gleeson and Deborah was the last one I went too at 4:50pm she was more than helpful and showed me all she could even though that meant she stayed back a little. Very informative and lovely! Really appreciate it! Hopefully see you soon!

Stephanie · 23 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Calluna Grange -CA15

We have been visiting the site for a few months now whilst waiting to secure a sale on our current property and have found all the sales advisors to be knowledgeable and friendly.After finally accepting an offer we checked the status of the plots online and found the released plot we had been hoping for had unfortunately been reserved. Nightmare!Close to giving up we visited the sales office where we met Emma for the first time who confirmed the worst.Seeing our obvious disappointment she went above and beyond and we were able to reserve an alternative plot with our preferred style of house.The level of customer care Emma provided was fantastic and flipped our disappointment on its head.We now have full confidence moving forward and can begin to look forward to working towards completion.Thanks again Emma and all at Gleeson (Cumbria)!

Paul · 23 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with John at Bracks Farm, Bishop Auckland.. During my move into a new build, and I cannot praise his efforts enough. From start to finish, John demonstrated exceptional professionalism, organization, and dedication. He handled every detail with care, ensuring that the transition was as smooth and stress-free as possible.John's communication was impeccable; he kept me informed at every stage and was always available to answer questions and address any concerns I had. His attention to detail and proactive approach helped to prevent potential issues before they arose, making the entire process seamless.Moreover, John’s friendly and approachable demeanor made working with him an absolute delight. His commitment to ensuring my satisfaction was evident in every interaction. I highly recommend John to anyone in need of a reliable and efficient move coordinator. His outstanding service truly made a difference in my moving experience.

Paula · 23 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Good experience from Jackie at Acklam…

Good experience from Jackie at Acklam gardens, helping me buy my first house

Chastity · 23 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Smooth Process

As a first time buyer and a novice in this field, working with Jackie made my house purchase stress free. She guided me and suggested what I take as the best from the very first step to the finish even when I travelled out of the country I was carried along with patience and professionalism and my input sorted. All questions were answered clearly during this process.Thank you Jackie, your expertise and friendly approach is appreciated.

Chibuzor · 23 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 4/5

Trustpilot

Naomi Bell of the Moorside Place…

Naomi Bell of the Moorside Place development was incredibly helpful and personable. Explained everything perfectly.

Ewan · 22 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 4/5

Trustpilot

Great meeting with Naomi and she…

Great meeting with Naomi and she explained everything throughly…good service

Craig · 22 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 1/5

Trustpilot

Still horrendous ... 2 years later

I wrote a review in June 2022 regarding the horrendous customer service from Gleeson. In that review I mentioned that I couldn't comment on the quality of the house because I still hadn't been in it. There were endless snags, ranging from cosmetic things where the builders clearly have no pride in their work, to boulders and shards of glass being left in my garden, to broken extractor fans. Trying to get these resolved was a joke, as they just deflect until you're out of warranty. When the contractors came to lay the final road surface, no one bothered to tell us, they just blocked our road off and left us all stuck. The contractors were constantly screaming at each other, swearing in front of kids, and even used my outside tap to fill their buckets up. I decided to sell my house and it went on the market in December 2023. I found a buyer in February 2024. No chain either end, nice plain sailing, right? Wrong. Gleeson claim to be Freehold and yet you need a 'deed of variation' from them and the management company (for the estate charge - keeping grass cut etc, not that they do), because of the restrictive covenants. This costs you £500 for the two companies to sign. This took over two months to get sorted because Gleeson and Kingston Property Services took so long to bother to reply to my solicitor. I nearly lost the sale because of this. Not to mention this is not disclosed anywhere in the contracts when you initially buy the property.Please do yourself a favour and go literally ANYWHERE else. I have never been more grateful to never have to deal with these absolute cowboys ever again.

Amy · 21 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Birkwood Site Angie & Danny

Our experience with the Birkwood site has been amazing. Angie has helped us through the whole process. She is an exceptional sales person, explaining every aspect from start to finish. Danny, the site Manager has explained everything about our new home in detail and any minor issues we had were quickly rectified. We just wanted to take the time to say thank you to Angie and Danny for your help throughout our move our new home which was immaculate on entering today, thanks again to you both.

Odette · 20 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 1/5

Trustpilot

1 star review

1 star review I was buying a property with this company but the lender decided to withdraw a week before completion which was out of my control, Gleesons are refusing to give me my exchange money back. The way they treat customers is unethical. My baby died when it was 8 months old and i suffer with anxiety, now the company is completely tipping me over the edge.

Consumer · 17 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Jackie has been very helpful in helping…

Jackie has been very helpful in helping us to buy a house at acklam gardens thanks for all your help much appreciated

Lisa · 16 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Monarch Green Site Gleesons. Mine and my husband's experience was…

Mine and my husband's experience was with Deborah Kirtland Gleeson Homes at Monarch Green site.We purchased a property from Deborah who was an absolute joy to be dealing with from start to finish. We received a top class professional service and every step of the way we were helped, prompted and encouraged to fulfill the purchase and move-in journey as smoothly as possible. All questions we asked were answered and we felt totally reassured. The after sales is still ongoing which gives us peace of mind. If you are lucky enough to have Deborah from Gleesons guide you through you are in very safe hands.

Christine · 16 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Amaara was brilliant!

Myself and my partner decided to purchase our first home this year, Amaara was amazing, helping us decide on the type of house, showing us potential plots and being really transparent with the pros and cons of the plots based on what we were wanting. Ultimately this led to us purchasing our first home with Amaara. We have now moved in and couldn’t be happier with the quality of the home and the privacy of our chosen plot. Really happy with the communication with Amaara throughout the whole process and thank her for keeping us up to date with each stage of the house! Would definitely recommend!

Ellie · 16 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

I and my husband had a wonderful…

I and my husband had a wonderful experience with Jackie. Her service was highly exceptional. She made us comfortable and explained to detailed answers to all our questions. With these experience we won’t but recommend Gleesons home to family and friends. Thumbs up Jackie

Iyanu · 15 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Great experience, very helpful

John was a fantastic help at the Bracks Farm estate in Bishop Auckland. I felt John always had time for me and my partner and was very helpful.

Courtney · 14 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Very accommodating with house viewings…

Very accommodating with house viewings and a great help with the buying process.

P · 14 June 2024 · Gleeson Homes Tyne and Wear Widdrington

★★★★★ 5/5

Trustpilot

Brilliant customer service

I have had a brilliant service from Emma Martin and Shaun Frith at Gleeson Homes. They have been so helpful and I am excited to move into my new home . They have added some extras that I requested , and Emma has gone out of her way to make my purchase seamless. Fantastic !

Audrey · 13 June 2024 · Gleeson Homes Tyne and Wear Widdrington