Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotMiddlestone moor
Been in our Wicklow since February and had minimal issues since then, anything that came up was promptly fixed and sorted by the team. Jackie from Middlestone meadows was great and so helpful from day 1 of the whole thing.
Alice · 4 August 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review AliceIt is great to hear that you are settled into your new home and the quality has been what you would have hoped for.Thank you also for the positive feedback regarding Jackie - this is also greatly appreciated.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotClaire was so amazing for me
Claire was so amazing for me. Really helpful. Kept me updated every step. She really made an effort and got to understand me and my needs as an individual. It really made my whole process so much easier. Claire, is a lady who genuinely cares! Thank you so much.
Edward · 1 August 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review EdwardIt's wonderful for us to read what a lasting impression Claire has left on you, and we are delighted to have been able to provide such great service during your purchase journey.Thanks again for your feedbackKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotThe Sales Exec who looked after me…
The Sales Exec who looked after me (Louise Higgins) was absolutely brilliant. She supported me throughout the whole process. What an asset to Gleeson she is!
Vicky · 31 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review VickyWe really appreciate the feedback regarding the service Louise has provided to you, and we are delighted to read how well you have been supported throughout your purchase journey!Kind RegardsGleeson Homes
★★★★★ 5/5
GoogleVisiting friends whi maximised use of garden to provide a superb outdoor loving space
Beverly · 30 July 2024 · Gleeson Homes Tyne and Wear Spennymoor
★★★★★ 5/5
TrustpilotCommunicative and Helpful
Gleeson have been communicative at all steps, put me in contact with some good companies for legal and mortgage advice too.Particularly Tina Walker as the sales rep has always been available to help answer questions and solve little hiccups or concerns with the property (even waaay out of standard hours).
Ben · 29 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review BenWe were delighted to read such positive feedback, especially about the service provided by Tina.Thank you fo taking the time to feed back to us - it really is appreciated.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWe have just been to have a look at…
We have just been to have a look at some properties on the Rowens estate in Workington and we would like to give a massive thumbs up to the sales women Catherine, she took care of us really well and showed us a variety of properties, she gave us all the relevant information without bombarding us, very pleasant and a credit to the company.👍
Tony · 27 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review TonyWe really appreciate you taking the time to leave us this lovely feedback regarding the service received from our Sales Executive Cathrine.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGreat customer service from Catherine
Great customer service from Catherine at The Rowans in Workington. Very friendly and helpful. She provided us with great viewings of several properties and talked us through all the extras available on the property and the part exchange process
Alex · 27 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review AlexWe will be sure to pass your kind words onto Zara who will be very appreciative!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotFrom the start of buying my house The…
From the start of buying my house The sales team, Karen and Kath made the process a lot less stressful, they gave me weekly updates on the progress of the build and helped with any worries or concerns I had. The communication has been excellent.The site managers Josh and Hayden, have also made the moving in process enjoyable, they have acted Quickly and efficiently with any concerns I’ve had, again excellent communication in a professional manner.Great Team at Gleeson Safari.Would highly recommend.
Ann · 27 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review AnnWe are delighted to read your fantastic feedback regarding our entire team on our Safari developmentHearing how stress free the process has been is excellent, and reading how well the site team continue to look after you post completion is also fantastic to hear.Thank you for taking the time to leave us this feedbackKind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotAvoid Buying A Home With Gleeson
Awful experience with gleeson. All they care about is selling houses and making money. Once you move in they don't care.I've had several leaks in my house, causing mold and they take over 6 months to get resolved.The drainage around the estate isn't suitable for all the houses within the development. Therefore on most occasions, the area just smells like sewage.They refuse to fix the roads until the development is complete, so expect punctures on your tyres. The support is terrible.The complains department don't answer their phones.The only decent people are the sales team.The house I have is a nice little house, but with the amount of issues I've had, then it doesn't make it worth having. If you want a new build, find a smaller development and don't waste your hard earned money with Gleeson homes
Callum · 23 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review CallumIts great to see that both our site and sales team have fully delivered on what we would expect them to do for all our customers. We pride ourselves on supporting and guiding our first time buyers throughout what you rightly recognise as a potentially daunting process, so as you can imagine we are delighted that this was the case for you.It is also pleasing to hear how your snagging has been handled, and we are happy to hear that you are settling ito your new home so well.Thank you again for this comprehensive review - it is very much appreciatedKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGood experience
We went to view a show home and were impressed with how comfortable Dina made us, and how she answered all our questions as first time buyers. We have then reserved a house and Dina has been very helpful along the way.
Skye · 22 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review Skye & KallumWe pride ourselves in our ability to look after our first time buyers, hand holding them through what can seem like a daunting process at times, so it is great to read that Dina has done just that for you both!Thank you for taking the time to share this feedback with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotFantastic support from Tina Walker
Fantastic support from Tina Walker. She could not do enough for us and helped facilitate the sale.
Brett · 21 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thanks you for your review BrettIts great to hear how well Tina has looked after you, and we really appreciate you sharing this feedback with us.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotReserved new house with Jackie at…
Reserved new house with Jackie at Middlestone meadows. Very happy with how things have gone. Jackie goes above and beyond. Many thanks
Andrew · 21 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review AndrewWe are delighted to read that you have had such a positive experience working with Jackie at our Middlestone Meadows development.Thank you for taking the time to share your experience with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotSpoke with Jackie and she was so…
Spoke with Jackie and she was so helpful with all the home information great for the first time buyer experience
Jack · 20 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 13 June 2024
Thank you for your review JackYour feedback is much appreciatedKind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotPoor customer service
Poor customer service, non professional behaviour, trying to sell house without permanent sewage & Electrical connections.
Majid · 20 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review MajidWe do not have any details on our systems relating to your name. Please can you advise us what development you have visited, and provide some contact details by emailing customercare@mjgleeson.com so that we can look into this matter for you further?Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJohn at Bracks Farm
John at Bracks Farm made buying mine and my girlfriends first home so much easier. He went above and beyond to help us with everything we asked for no matter how big or small. His help and support during all of this process was amazing and we really appreciate everything! We highly recommend John to anyone looking to buy a home.
Euan · 19 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review EuanIt is lovely to read such fantastic recognition for the work that John has done for you on our Bracks Farm development, and we really appreciate you taking the time to share your experience with us.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotMortgage application
I had a beautiful customer service experience with Jackie making the process very smooth and stress free.
Dennis · 18 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Tahnk you for your review DennisYou lovely comments are very much appreciatedKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJohn - Bracks Farm
John at Bracks Farm made buying our first home so smooth. He went above and beyond to help us with everything, no matter how small. His support and dedication is amazing, and we felt well taken care of the whole time. We highly recommend John to anyone looking to buy a home!
Sydney · 18 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review SydneyThank you for the wonderful comments regarding the service you have received from John at our Bracks Farm development!We really appreciate hearing how delighted you are, as this is the service we pride ourselves on providing.Thank you again for taking the time to share such lovely feedback Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotMy wife and I purchased a property from…
My wife and I purchased a property from Jodie Hewitson at Abbey town and have had a great experience from start to finish. We’re all moved in now and are extremely happy.
James · 16 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review JamesWe are delighted to read about the service received from Jodie, and the fact that you are settling in so well to your new home!We really appreciate you taking the time to share this feedback with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJodie Hewitson our sales manager has…
Jodie Hewitson our sales manager has been absolutely fantastic with the purchase of our new home, thank you for looking after us as you made everything easy.
Mrs · 16 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review GailWe are delighted to hear about the excellent service you received from Jodie during your purchase journey, and the fact that she made things so easy for you!We really appreciate you taking the time to share your thoughts with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotThe lovely Julie Beck showed us round…
The lovely Julie Beck showed us round this site. Very very helpful and friendly. We loved the Dublin house but still haven’t decided where we want to retire to.
Lynne · 15 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review LynneWe really appreciate your feedback, and we wish you all the best in your search for your next new home!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotCrown Gardens - Just Brilliant
Just purchased a home with Gleeson and had an amazing experience. The process was so smooth and easy from start to finish.Would highly recommend Gleeson.Especially Amaara who has been brilliant and a credit to Gleesons.Gleeson - Crown Gardens
Hayley · 14 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review HayleyWe really appreciate the positive feedback, the kind words regarding the service provided by Amaara, and you sharing your willingness to recommend Gleeson to others!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotExcellent Customer Service
Dina was very helpful in explaining the reservation process, she did not rush us through the process, and took us through the house/site plans in detail, she was very knowledgeable, patient and friendly and gave a great 5 star service, thanks so much Dina for your time
Julie · 13 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review Julie.We are please to read about the excellent service provided to you by Dina, and that she was able to explain everything clearly to you during your reservation process.Thank you fo taking the time to share this feedback with us - it really is appreciated.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotCarrwood Park
My boyfriend and I have just bought our first home on the Carrwood Park development. I cannot thank, praise, and speak highly enough of Sarah, Shaun and all of the team!! We absolutely love our first home and cannot wait for the future in it. From day one, everyone we have worked with and spoken with have had the best knowledge and helped us with the highest respect and confidence. Couldn't recommend this company and these people enough to anyone!!!
Gabby · 13 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review GabbyWhat a wonderful review for us to receive! We can sense your excitment for the future, and that means an awful lot to us.Thank you fo taking the time to feed back to us - it means a lot.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotTina Walker at Stoneyford Green
We were helped today by Tina at Stoneyford Green. We went to look at the show homes after driving past the development a couple of weeks ago. Tina couldn't have been more helpful - she answered any questions me and my partner had (we're first time buyers so we were a bit apprehensive) and went through all purchase options, schemes etc.We both feel so much better after going in and having a conversation and are looking forward to being updated on the houses coming up in 2025.
Alicia · 13 July 2024 · Gleeson Homes Tyne and Wear Widdrington
Agent replied · 24 August 2024
Thank you for your review AliciaWe are delighted that Tina was able to put your minds at rest as you start your journey looking for a new home!We hope that there is something suitable available to you soon as we would love to fully welcome you into the Gleeson family this year!Good luck, and kind regardsGleeson Homes
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