Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleLuca Beltrami (Move Manager) has been friendly, approachable and professional and should be commended for this. My thanks to Ian as well for his initial contact and help.
Elaine · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 25 December 2024
Dear Elaine Lobo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFantastic service from very first day at valuation to securing the sale at first viewing !..
Sam George & Luca were so professional ..friendly … and regularly kept us updated every step of the way … always available to answer questions and great support throughout the selling process … would highly recommend Gibbs-Gillespie Ruislip team to anyone looking to buy or sell their homes
Linda · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 25 December 2024
Dear Linda Kelly
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAll the members of the team I interacted with were all friendly and professional (George, Klein, Luca and Sam); from booking viewings to finally having an offer accepted.
Through the process of STC, I can not praise Luca enough for his patience, determination and human approach. Luca listened, communicated well and also made the process an easier pill to swallow. (It was a unique experience, and I did not feel alone in the process)
Jade · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 25 December 2024
Dear Jade Wills
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI can’t praise Luca, our Move Manager, enough for his help in getting our sale across the line. We were a probate sale, and we’ve been dealing with multiple solicitors. Much of the time it seemed like he was ‘herding cats’ on our behalf, and I’m so grateful for him being so organised and communicative. I’d definitely recommend him highly!
Juliette · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 25 December 2024
Dear Juliette Steer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust exchanged contracts on a house in West Ruislip through Gibbs Gillespie, the Ruislip office. The process involved some complications but Luca kept chasing up relevant parties almost on a daily basis. And also kept us updated with the developments. I would happily recommend Gibbs Gillespie to anyone.
Anastasia · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 25 December 2024
Dear Anastasia Papazafeiropoulou
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe were buying a property through Gibbs Gillespie and we had a few questions to ask the seller. Fortunately, we had been appointed Luca Beltrami as our move manager and he was a fantastic go-between for us and the seller. Any questions we had were normally responded to within a couple of hours. Luca made our move much easier than we thought it would be. Thank you.
Anthony · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 25 December 2024
Dear Anthony Kybert
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe team at Gibbs were outstanding. Sam took a personal interest very early, was incredibly patient, helpful and gave very sensible advice. They always made us feel that they wanted the best outcome for us and not just what suited anyone else. Sam then handed over to Luca, who again was excellent and gave a first class service in making a stressful situation seem manageable. I couldn’t recommend the team highly enough, you do not need to look any further afield….use them!!!
Clayton · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 25 December 2024
Dear Clayton
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLuca and Ian at Gibbs Gillespie Ruislip have been amazing throughout our home buying process.
Luca kept everything on track, ensuring that any concerns were resolved quickly and efficiently. He was excellent at chasing up both sides to make sure the process kept moving forward and was always just a phone call away whenever we needed anything. He played a key role in maintaining smooth communication between all parties involved.
Ian has been incredibly helpful from the very beginning and went over & above for us, making the entire experience so much easier. He always took the time to ensure we felt confident and informed at every step of the process.
We highly recommend them!
Thank you Gibbs Gillespie Ruislip - Ian & Luca!
Marsha · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 25 December 2024
Dear Marsha & Kuda
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleRating only, no written review.
Shuja · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 9 December 2024
Hello Shuja Rizvi Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
★★★★★ 3/5
GoogleThe whole process of moving is stressful & the last week was a nightmare but I have to give a special mention to Luca who was extremely helpful, supportive & got us through to the finish line, he was superb & he was definitely 5 stars however , the solicitor that Gibbs recommended to us to use were absolutely shocking, they were the most unhelpful people I’ve ever had the misfortune to deal with. I know for a fact that I am not the only one who has trouble with them either some they recommend them I do not know, they caused us untold stress & made the whole experience awful. Do not use who they recommend they are awful.
Kevin · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 9 December 2024
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
★★★★★ 5/5
GoogleThank you to the Ruislip team for selling our property, in particular Gavin and Luca for their positivity, proactiveness and excellent customer service throughout. Selling a home is stressful, but we always felt in good hands and would easily recommend Gibbs Gillespie to friends and family.
Damien and Vicki
D · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 9 December 2024
Dear D Carr
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe service provided by Gibbs Gillespie through the sale process has been excellent. Sam and his team have kept us informed of all developments and the options available to us. They have made what is normally a stressful process as stress-free as possible. A special mention to Luca who liaised between ourselves, the buyers and solicitors after the sale had been agreed to significantly reduce the time until exchange of contracts.
Clive · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 9 December 2024
Dear Clive Shackell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt was a great experience all around; our purchase did take a long time; however, Sam originally, as part of the offer, and then Luca's support throughout the completion, has been great. Luca communicated well and continuously, helped us chase and push the seller's solicitor, and ensured we were always in the loop on any comms/direction received from the seller. We would highly recommend the Gibbs Gillespie. We would highly recommend the Gibbs Gilliespie team when buying a home, especially Luca.
Nirmin · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 9 December 2024
Dear Nirmin Daredia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHighly recommend Gibbs Gillespie Ruislip. Such a lovely team. Luca worked tirelessly on our purchase property, ensuring everyone was chased up and guiding us through the process. Luca is polite and professional and a an asset to Gibbs Gillespie. We had a number of hurdles to get over and the process at times was frustrating but Luca was always so positive and reassured us everything was going to be fine, and he was right.
Ian showed us the house we purchased and was so helpful and took extra time showing our family around and was very informative. He took the time to include our little boy and made it a positive experience. We felt at home on day one of seeing the property and feel very fortunate to now be living in our new home.
Thank you Gibbs Gillespie Team for all of your hard work and support.
Sally · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 9 December 2024
Dear Sally
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently exchanged contracts on a house advertised through Gibbs Gillespie, our journey hasn't been the smoothest but Luca has always kept us updated with the latest information and chased up relevant third parties when required. I hope the need to do this again is a long way off but when the time comes I would happily use Gibbs Gillespie again.
Sam648 · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 9 December 2024
Dear Sam648
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAll of the team at Gibbs are friendly and polite and have taken the ups and downs of the past few months and the sale of my house in their stride and reassured me that everything would turn out fine.
It’s been a rollercoaster of a journey made more manageable because of the brilliant Luca. He has worked tirelessly chasing all parties and keeping me informed along the way, he is always positive, straight talking and has a good sense of humour, something that we have both needed during this journey.
Luca is a great asset to your team, can’t praise him enough. Thanks all
Gillian · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 9 December 2024
Dear Gillian Dunn
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you so much Gibbs Gillespie for doing an amazing job in helping us get our dream house.. It has been an amazing experience & the best decision to have you as our estate agent..Thank you Peter, Luca & to everyone in your office in Ruislip.. You're all brilliant & kind! We will highly recommend you of course to others! We are so happy & pleased & can't wait to move in...
Jill · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 9 December 2024
Dear Jill Christie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been impressed with all the Gibbs Gillespie team, particularly Gavin and Luca, who managed the sale of my mother's property with professionalism, expertise and great communication throughout the process.
Isabelle · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 10 November 2024
Dear Isabelle King
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLuca Beltrami took care of our purchase of our property. It was a long-winded process for its completion. He was supportive, understanding, and extremely patient in the complication in the completion. Many times during the process, it was frustrating with the lack of progress, but having Luca deal with the sales enabled us to remain calm and feel supported in the whole process. He remained professional throughout, and so were the team. I would recommend Gibbs Gillespie as an agent for the sales of property.
Veena · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 10 November 2024
Dear Veena Batra
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI was seen by George in the Ruislip sales branch who was extremely helpful with my queries. As a first time buyer I had a lot of questions that he answered both thoroughly and with patience making me feel at ease throughout the entire conversation. George was able to swiftly arrange viewings of properties I liked, whilst also helping me to expand my search with useful suggestions to properties in the area. It’s rare to find such excellent service whilst also remaining approachable and charismatic at the same time.
Ellie · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 10 November 2024
Dear Ellie Rahman
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI could not be more delighted with the service that Gibbs Gillespie provided in selling my Ealing property. After initially securing a great price, Luca and Patricia kept me fully informed throughout the whole process, proactively following up Solicitors on both sides to ensure the sale was completed in the shortest possible time. They were a fantastic to deal with, responding to all of my queries quickly and efficiently. I would have no hesitation in using Gibbs Gillespie again or recommending them to friends and family.
Pete · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 10 November 2024
Dear Pete Weeden
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt’s been a pleasure dealing with Gibbs Gillespie throughout the sale of my property. Our case was very complex and the team were always friendly, efficient, understanding and hardworking throughout. No problem was too big for them to fix and I’m so glad we chose to work with them.
Special shout out to Gavin who secured our buyer and Luca who was an absolute powerhouse throughout the lengthy and complex sale process. I would highly recommend Gibbs Gillespie.
Atonte · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 10 November 2024
Dear Atonte Rodwell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust wanted to say thank you to Luca who provided constant support throughout the whole process. The speed at which questions and queries are answered was fantastic.
Joshua · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 23 October 2024
Dear Joshua Weller
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLuca and team was very professional, a good experience from start to finish. very helpful and fantastic person to deal with. Highly recommend.
Ali · 20 March 2025 · Gibbs Gillespie Ruislip
Agent replied · 23 October 2024
Dear Ali Ajp
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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