Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMoving here reminds me why I prefer managed buildings instead of dealing with agents or landlords. Alexis was super patient and helpful and showed us around all the buildings and facilities when we came to view. Our offer process went super smooth and then Percy has been exceptional in making sure that our move-in went well and that everything has gone smoothly for us since. There were a few small maintenance issues we discovered after move-in (which would be missed by anyone) and the management team were incredibly fast to deal with anything we raised. I am very happy with the service and the choice to move in to Elephant Central.
Pieter · 19 March 2026 · Get Living London (38 New Kent Road)
Agent replied · 16 April 2026
Hi Pieter,
Thank you for taking the time to leave the team such a wonderful review.
It’s great to hear about your rental experience with us. I will pass on your kind words to Percy and Alexis.
It really means so much to the team that you are enjoying your time at Elephant Central.
Kind regards,
Danielle Nicholls
Neighbourhood Manager
★★★★★ 5/5
GoogleRyan has been very quick in fixing our appliances. He is super efficient in what he does.
Pankhuri · 19 March 2026 · Get Living London (1 East Park Walk)
Agent replied · 16 April 2026
Hi Pankhuri, I'm so pleased Ryan was able to help you with a maintenance request quickly and efficiently, thank you for taking the time to share this review with us.
Collene Doherty - Head of Relationship Management
★★★★★ 5/5
GoogleI submitted a maintenance request through the app and my issue was solved very quickly. Ryan was the technician who attended the request and he was so great, he fixed the issue promptly, explained very clearly what happened and even inspected further the washing machine for general maintenance. I can’t take him enough for his great service. He was also very kind, approachable, and understanding. Thank you Ryan. This feedback and review is only related to this issue and the maintenance request. It does not reflect the overall service and experience with Get Living which can be improved drastically during the renting process once you sign up.
Maria · 19 March 2026 · Get Living London (1 East Park Walk)
Agent replied · 16 April 2026
Hi Maria, Thank you for taking the time to give us a review, I'm so pleased that Ryan was able to help resolve and issue for you, we know Ryan is such a kind person and I'm glad you felt that in your service from him. I'm sorry to hear about your previous experience with us and would be happy to discuss this further if you would like to reach out to us at hello@getliving.com
Collene Doherty - Head of Relationship Management
★★★★★ 5/5
GoogleMaintenance man Pete cane to sort the fire detector out this morning. Really good and efficient and very friendly too.
Mark · 18 March 2026 · Get Living New Maker Yards
Agent replied · 15 April 2026
Hi Mark;
Thankyou for your lovely review. We're glad Pete was able to resolve the issue for you, and appreciate you taking the time to leave a review.
Best;
Beth, Get Living.
★★★★★ 5/5
GoogleNick very professional and helpful ..
FATIMAH · 18 March 2026 · Get Living New Maker Yards
Agent replied · 15 April 2026
Hi Fatimah;
Thankyou for your note about Nick, we're pleased to hear the team have been professional and helpful in your search for an apartment.
Best;
Beth, Get Living.
★★★★★ 5/5
GooglePete did a very good thanks
Tony · 18 March 2026 · Get Living New Maker Yards
Agent replied · 15 April 2026
Hi Tony;
Thankyou for your review, great to see a job well done! We appreciate the time taken to recognise Pete as well.
Best;
Beth, Get Living.
★★★★★ 5/5
GoogleRating only, no written review.
Woodsy · 18 March 2026 · Get Living New Maker Yards
Agent replied · 15 April 2026
Hello!
Thankyou for your 5 * review, feel free to share more about your experience any time, we'd love to hear it.
Best;
Beth, Get Living.
★★★★★ 5/5
GoogleI live in Tantallon House, and this about Percy. I had an issue with my temperature of my hot water in the shower, which wasn't the easiest to diagnose. Percy had a guy look at it, who gave his comments, and the case appeared to be closed. We had some back and forth on the emails. I'm very happy that Percy didn't take exactly what the repair reported, which was not accurate. She read between the lines and realized there was something more going on. Percy is very patient, and she helped to organise another visit to check the temperature. She could have just closed the case, but she kept following up, and she kept me in the loop in communication, not just email, but also texts. And we even met in person one day to go over the issue. I'm just writing to say she was very dedicated to my cause. I know there's so many other things happening and tenants wanting this and that, but she provided me with the personal service that I needed, and I wasn't just another tenant. Percy approaches her role seriously treats each person individually. We are fortunate to have her.
Andrew · 16 March 2026 · Get Living London (38 New Kent Road)
Agent replied · 16 April 2026
Hi Andrew,
Thank you for taking the time to leave this wonderful review,its means a lot to the team and Percy.
If there is anything you need please let us know and we will be happy to help.
Kind Regards
Danielle Nicholls
Neighbourhood Manager
★★★★★ 5/5
GoogleRating only, no written review.
Veronika · 16 March 2026 · Get Living London (1 East Park Walk)
Agent replied · 16 April 2026
Hi Veronika, Thank you for your review.
Collene Doherty - Head of Relationship Management
★★★★★ 1/5
GoogleINHUMANE MANAGEMENT AND TERRIBLE LIVING CONDITIONS!
I have been living with them for 3 years, every winter out heating doesn’t work properly and we need to use electric heaters on top of paying over £300 in …
D · 16 March 2026 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleRating only, no written review.
Alexey · 16 March 2026 · Get Living London (1 East Park Walk)
Agent replied · 16 April 2026
Hi Alexey, Thank you for your review.
Collene Doherty - Head of Relationship Management
★★★★★ 4/5
GoogleI've lived in East Village around 5-6 years now. The maintenance team have been excellent over those years, responding quickly and efficiently to any problems that arise. Big thanks to Tony and the others in the team for all their hard work!
Antony · 16 March 2026 · Get Living London (1 East Park Walk)
Agent replied · 16 April 2026
Hi Antony, I'm so pleased the maintenance team have been so helpful and great to hear about such great long term service.
Collene Doherty - Head of Relationship Management
★★★★★ 5/5
GoogleKevin was great. Really efficient and accommodating! 5/5 service
Mia · 16 March 2026 · Get Living London (1 East Park Walk)
Agent replied · 16 April 2026
Hi Mia, Thank you so much for taking the time to give us your feedback, we agree Kevin is a star and will pass this on to him!
Collene Doherty - Head of Relationship Management
★★★★★ 5/5
GoogleThanks to maintenance and especially Tony who has helped us on many occasions and always provided a great service and is the best!!
Shannon · 16 March 2026 · Get Living London (1 East Park Walk)
Agent replied · 16 April 2026
Hi Shannon, I'm so pleased Tony was able to help you and get everything resolved for you.
Collene Doherty - Head of Relationship Management
★★★★★ 5/5
GoogleRyan was fantastic, solved my washing machine quickly, explaining everything
Femi · 16 March 2026 · Get Living London (1 East Park Walk)
Agent replied · 16 April 2026
Hi Femi,
Thank you for your lovely review, were so pleased that Ryan was able to help you quickly with an issue. … More
★★★★★ 5/5
GoogleDanielle was really helpful and friendly
Jessica · 16 March 2026 · Get Living London (1 East Park Walk)
Agent replied · 16 April 2026
Hi Jessica, Its so lovely to hear Danielle was able to help you, thank you for taking the time to leave her a review.
Collene Doherty - Head of Relationship Management
★★★★★ 5/5
GoogleDanielle is super helpful today!
Mia · 16 March 2026 · Get Living London (1 East Park Walk)
Agent replied · 16 April 2026
Hi Mia, Thank you for taking the time to share your feedback, were so glad Danielle was able to help you.
Collene Doherty - Head of Relationship Management
★★★★★ 5/5
GoogleMy experience with getliving has been exceptional, all home maintenance was handled by Ryan, who is always on hand to help & is an incredibly friendly guy, who has made complicated moves and decorating a breeze …
Antony · 16 March 2026 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Antony thank you for taking the time to leave us a review I am delighted the process was smooth for and the team were able to provide the best service. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleI was shown around by Nick today and would to highlight what a great service I have received.
Nick was courteous, professional, respectful , answering every question posed …
Tina · 15 March 2026 · Get Living New Maker Yards
★★★★★ 5/5
GoogleDan was really friendly and helpful during our viewing and has made the whole process seamless. Great service
Ell · 15 March 2026 · Get Living New Maker Yards
Agent replied · 15 April 2026
Hi Ell;
Thankyou for taking the time to leave a lovely review, we will be sure to pass … More
★★★★★ 5/5
GoogleWe moved in near the end of 2025, Amy was amazing showing us around the properties, didn’t feel rushed and her knowledge was great. Been living here now for a few months and we love it. Thank you Amy!
Hannah · 15 March 2026 · Get Living New Maker Yards
Agent replied · 15 April 2026
Hi Hannah;
Thankyou for taking time to leave a review, and for mentioning our lovely Amy! … More
★★★★★ 5/5
GoogleWe have recently started leasing a 2-bed apartment from Get Living. We primarily dealt with Daniel S - both on our initial tour and in sorting out the paperwork. Daniel has been very supportive, going above and beyond to help my wife and I …
David · 15 March 2026 · Get Living New Maker Yards
Agent replied · 15 April 2026
Hi David;
This review was such a joy to read. Thankyou for taking the time to write this, … More
★★★★★ 1/5
GoogleWe lived here already and when we needed to downsize we decided it would be an easy process to stay with Get Living as we liked the area and it was a good location. The entire process is still not finished as we are still waiting on …
Nicole · 15 March 2026 · Get Living New Maker Yards
Agent replied · 15 April 2026
Hi Nicole;
Thankyou for leaving a review, and I'm sorry to hear of your experience. This … More
★★★★★ 5/5
GoogleRating only, no written review.
Hue · 15 March 2026 · Get Living New Maker Yards
Agent replied · 15 April 2026
Hi Hue;
Thankyou for your 5 * review!
Best;
Beth, Get Living.
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