Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleFor 15 years Geoffrey Matthew managed a rental property for me that was my main home. For a large majority of that Amanda Aukett was the management agent. Her professionalism was excellent. She kept on top of getting repairs and statutory checks done. I always found her approachable and friendly.
My tenant offered to buy the property and it was the right time for me to sell. Bradley managed the initial stages of the negotiations very well. The branch manager, Suzanne Smyth then dealt with the final stages. I was always promptly updated by phone or email until the sale completed.
I highly recommend them to either manage your rental property or your house sale.
Paul Β· 20 March 2022 Β· Geoffrey Matthew Estates Harlow
Agent replied
Thank you for your kind review
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5/5
Googlei recently went in to these guys for help in finding my first mortgage at the age of 50 and didn't think for one minute i stood any chance . after being introduced to lawrence and giving him a hard task of finding me what i wanted on a budget i am now the proud owner of my house.i cant thank this guy enough he was very professional always had time for us and dealt with everything and more for us. being our first time it was very scary but lawrence sorted everything including insurances i could not be happier and once again thank you all very much i will certainly come back in the future
Scott Β· 20 March 2022 Β· Geoffrey Matthew Estates Harlow
Agent replied Β· 20 June 2024
Thank you for your kind review.
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5/5
GoogleWe used Geoffrey Mathews for the sale of our flat (and thankfully they were also the agents for our purchase). Throughout the whole process they were transparent and honest. They provide regular updates on the progress and are always on hand to offer help and advice.
Liam Β· 20 March 2022 Β· Geoffrey Matthew Estates Harlow
Agent replied
Thank you for your kind review
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5/5
GoogleExcellent service from start to finish.
Great communication throughout the whole selling process and made my sale very smooth and efficient.
Geoff and all the staff were always very polite, helpful and professional at all times.
Couldnβt recommend them more !
Thankyou
Keir Β· 20 March 2022 Β· Geoffrey Matthew Estates Harlow
Agent replied
Thank you for your kind review
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5/5
GoogleGeoff and his team at Geoffrey Matthew have been amazing, always getting back to me promptly and making a stressful situation easier especially during this pandemic. Absolute 5 star customer service.
Rachael Β· 20 March 2022 Β· Geoffrey Matthew Estates Harlow
Agent replied Β· 20 June 2024
Thank you
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5/5
GoogleI sold my starter home with them. They updated me regularly with the progress and given feedback after each viewing. I received good communication from the company throughout the whole process.
I Β· 20 March 2022 Β· Geoffrey Matthew Estates Harlow
Agent replied
Thank you for taking time to leave a lovely review, it is very much appreciated.
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5/5
GoogleGreat estate agents, very knowledgeable.
Allen Β· 20 March 2022 Β· Geoffrey Matthew Estates Harlow
Agent replied
Thank you
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5/5
GoogleWhat a great experience we had buying our first property with Geoffrey Matthews. Suzanne was our contact and she was fantastic from start to finish!
Also thanks to Bradley who helped throughout the transaction.
Ryan Β· 13 October 2021 Β· Geoffrey Matthew Estates Harlow
Agent replied
Thank you for your kind. We are glad we made the house process smooth for. Hope you enjoy your new home.
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5/5
GoogleI can't thank Cairen enough for all the hard work she put in making the sale of my property go through smoothly. Fantastic communication through out the whole process.
Richard Β· 12 July 2021 Β· Geoffrey Matthew Estates Great Ashby
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5/5
GoogleBest agency in Harlow π β¦
Rayzor Β· 24 June 2021 Β· Geoffrey Matthew Estates Harlow
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5/5
GoogleI cannot thank the team enough, from the 1st appointment with Mark to value the house and offer advice to booking a full day viewings, to the actual sale in March this year. It was under difficult circumstances that we were selling and they handled the situation with ease and were very professional. They suggested a full day of bookings and that is what they achieved, so much easier than having people turn up on different days. From house sale to move was under 5 months.. so Thank you.. I've moved on and would highly recommend them.
Fiona Β· 24 June 2021 Β· Geoffrey Matthew Estates Great Ashby
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5/5
GoogleProfessional, efficient and honest. People there are very polite, always greeting us, always with smile on their faces. Definitely making you feel like part of their family and not just another customer. We have been looking for mortgage β¦
Stayko Β· 22 June 2021 Β· Geoffrey Matthew Estates Harlow
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1/5
GoogleThis agency is absolutely unprofesional and their customer service is very poor. We reserved two property foe viewings they said is still free they only waiting fir keysvand today they said to us is not available and after that I reminded β¦
Mirka Β· 22 June 2021 Β· Geoffrey Matthew Estates Harlow
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5/5
GoogleAs a first time buyer, the Gt Ashby team were fantastic and very supportive. A big thank you to Cairen for all of the support throughout the process- very patient and explains things succinctly so you know whatβs happening at each step.
Ceara Β· 1 April 2021 Β· Geoffrey Matthew Estates Great Ashby
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5/5
GoogleBest agency in Harlow π β¦
Ray Β· 20 March 2021 Β· Geoffrey Matthew Estates Harlow
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5/5
GoogleCouldn't be more happy with the first class services of Geoffrey Mathew estates
Troy Β· 20 March 2021 Β· Geoffrey Matthew Estates Harlow
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5/5
GoogleVery pleased with Geoff's sensitivity and professionalism in dealing with the sale of my late mother's home. This was our childhood home having moved there in 1958, so it was a difficult decision to have to make. Geoff made us feel very comfortable. I must also praise Suzanne in the office for all her help with the process.
Sandra Β· 20 March 2021 Β· Geoffrey Matthew Estates Harlow
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5/5
GoogleRating only, no written review.
Anna Β· 20 March 2021 Β· Geoffrey Matthew Estates Harlow
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4/5
GoogleRating only, no written review.
Stuart Β· 20 March 2021 Β· Geoffrey Matthew Estates Harlow
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3/5
GoogleJust wanted to see price of a house to see if in my son's price range..but was asked to sign up to website, which I didn't want to do and wouldn't just let me put in the estate.. wanted country etc. Should allow people to just browse.
Lisa Β· 20 March 2021 Β· Geoffrey Matthew Estates Harlow
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3/5
GoogleRating only, no written review.
Hazel Β· 20 March 2021 Β· Geoffrey Matthew Estates Harlow
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5/5
GoogleOn the first day Geoff found us a property that suits us perfectly.We were going to see 3 properties on that day but he said that he could show us more properties which werenβt booked in.it was the last house we bought.Thank you very much for your effort.The Manager Suzanne was also very professional,super efficient, responsive and well informed.She has made the move during these unprecedented times as stress free and easy as possible.I canβt thank Suzanne enough.the overall experience was brilliant...
Mehtap Β· 20 March 2021 Β· Geoffrey Matthew Estates Harlow
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1/5
GoogleRating only, no written review.
David Β· 20 March 2021 Β· Geoffrey Matthew Estates Harlow
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1/5
GoogleVery bad service. You have to ask for everything. The deposit after 4 weeks is still not returned because they claim that they have a problem with the system. I was charged Β£ 80 for a bell that wasn't there, they say it was only with out-of-date pictures. I do not recommend this agency to anyone. A lot of problems
Aneta Β· 20 March 2021 Β· Geoffrey Matthew Estates Harlow
Agent replied Β· 20 June 2024
We are extremely sorry you have had a negative experience. Please contact us directly so that we can resolve any issues. Many thanks.
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