Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,154 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,154 reviews on three platforms, rated 4.8 out of 5 overall.
1,358
Reviews on Google
All 3 offices
12
Reviews on The Trusted Agent
All 3 offices
784
Reviews on Trustpilot
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery friendly and great customer service. Richard was very patient and showed us a beautiful property. When we got there he was already there waiting for us, respects time. I really appreciate that. Gatekeeper is the best!
Hi Gladys, so nice to get your lovely comments on the service Richard provided for you, he will be so pleased! All the best, Vanessa
5/5
GoogleWe've had a great experience with Gatekeeper so far. Booking a viewing was straightforward and stress-free. Richard was really friendly when showing us around the property and very transparent about the whole process. The property was just as described in the advert. We'd be happy to rent a property from them.
Hi Hannah, thanks so much for your kind comments regarding your experience with us and Richard in particular. He will be so pleased with your comments. All the best with your property search, Vanessa
5/5
GoogleKenya Ferguson, I just wanted to drop by and leave a comment to express my deepest appreciation for the exceptional service you provided during today's property showing in Witney. Your professionalism, knowledge, and attention to detail were truly outstanding. From the moment we connected, you were prompt in responding and accommodating to my schedule, which made the entire process effortless. Your friendly and enthusiastic demeanour throughout our interaction made me feel comfortable and valued as a client. I was thoroughly impressed by your comprehensive understanding of the property's features and the highlights of the neighbourhood. Your ability to answer all my questions with clarity and depth demonstrated your expertise in the real estate market. The way you matched my needs with the property you showed me was exceptional, and your attention to detail in highlighting its unique aspects was remarkable. I highly recommend your services to anyone in search of a knowledgeable and dedicated real estate agent in Oxfordshire. Your commitment to excellence and passion for assisting clients in finding their dream homes truly sets you apart. Once again, thank you for the exceptional service.
Hi Jaime, Wow, what amazing comments to receive on Kenya's service to you, thank you so much, she is so pleased that you found her to be professional, knowledgeable and helpful! All the best, Vanessa
5/5
TrustpilotProfessional
Professional, knowledgeable and made the experience very easy.
5/5
TrustpilotDan was very helpful and answered all…
Dan was very helpful and answered all my questions.
5/5
TrustpilotTransparency and the agent attending…
Transparency and the agent attending customer was commendable
5/5
TrustpilotGood communication prior to the…
Good communication prior to the viewing. Helpful advice and assistance from the agent. Clear around the requirements to apply to be a tenant.
5/5
Trustpilot1st time using Gatekeeper- very impressed
Great communication, Laura was lovely, full of advice and was impressed with her knowledge of the property. Thank you 😊
5/5
TrustpilotLaura was very helpful
Laura was very helpful, friendly and had the answers to all of my questions.
5/5
TrustpilotThe service they give is professional…
The service they give is professional not like other agencies And have hands on knowledge off all information when askThey are very professional
5/5
TrustpilotFriendly and professional
Laura was very welcoming, friendly and professional. Was able to answer all my questions about the property. Would recommend this estate agents.
5/5
TrustpilotBest company
Best people!!!
5/5
TrustpilotLaura was really welcoming and was the…
Laura was really welcoming and was the best experience I’ve ever had while viewing a property . She took the time to answer any questions I had and had the biggest smile on her face .
5/5
TrustpilotRichard was attentive in showing us…
Richard was attentive in showing us around a potential home, punctual and professional and extremely gracious given our own traffic delay. All going well we hope for a continued working relationship with Richard.
5/5
TrustpilotGood communication
Richard was very informative about the process and the property, and communication and bookings were quick and open.
5/5
Trustpilotgreat company to rent with
good tour told us everything we needed to know
5/5
TrustpilotSplendid job done by Richard
Efficiency of the work done by Richard, he's patience and making sure his clients are happy with the services his giving. Keep up the good work. And yes he is a time keeper as well, Well done you
5/5
TrustpilotAlice Luke
Alice Luke, good lord I have never had such an amazing person ever take care of my tenancy as well as a she has. If you're ever looking for a home by Gatekeeper, I have one piece of advice, ask for Alice! She will always take good care of you.
5/5
TrustpilotGatekeepers are very professional and…
Gatekeepers are very professional and have a great customer service. Immediately after I indicated interest in one of their property, they contacted me and made arrangements for house viewing. I met Richard who showed me around the apartment which was as advertised. I was very satisfied. Thank you Richard and Team!.
4/5
GoogleI must say the gatekeeper team have been very efficient about getting a new tenant for our flat in Witney and have communicated well throughout the process.PositiveProfessionalism
Hi Jacqui, thanks so much for your kind comments about the service you have received from the team. They will be pleased to hear you found them to be efficent and good with their communication! All the best, Vanessa
5/5
GoogleWe used Gatekeeper estate agents for the sale of my property , they were highly efficient and kept me informed of the position regarding all viewing and giving good feedback on them. They dealt with the sale in a professional manner and promptly liaising between the buyers and myself and the solicitors when necessary. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Hi Tim, thank you so much for your kind words, great to hear that the service you received was efficient and professional and that you would highly recommend us. We really appreciate the feedback, all the best, Vanessa
5/5
GoogleExcellent experience with Richard. He is very cooperative and helpful. He shoes me the property and during our conversation I found Richard is great man, polite, decent and very humble. He explained me bit by bit with my lots of questions patience. Wish him good luck. Regards Malik Yasir
Hi Malik, thanks so much for your kind comments regarding Richard's helpful service on your viewing, so pleased that it was a great experience for you. Best of luck with your property search, Vanessa
5/5
TrustpilotKenya was very friendly and…
Kenya was very friendly and knowledgeable during the viewing. Professional and on time.
5/5
TrustpilotThank you, Kenya!
Kenya was really helpful during our recent viewing and gave us plenty of time to look around, while answering our questions clearly and with a clear interest in helping us to find the right place for our family - thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards: Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum; Gatekeeper, Swindon won Platinum.
Tell us what you need and up to 3 trusted local agents will be in touch.
