Trusted Agent profile ยท Oxfordshire
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2,154 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,154 reviews on three platforms, rated 4.8 out of 5 overall.
1,358
Reviews on Google
All 3 offices
12
Reviews on The Trusted Agent
All 3 offices
784
Reviews on Trustpilot
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery friendly and great customer service. Richard was very patient and showed us a beautiful property. When we got there he was already there waiting for us, respects time. I really appreciate that. Gatekeeper is the best!
Hi Gladys, so nice to get your lovely comments on the service Richard provided for you, he will be so pleased! All the best, Vanessa
5/5
GoogleWe've had a great experience with Gatekeeper so far. Booking a viewing was straightforward and stress-free. Richard was really friendly when showing us around the property and very transparent about the whole process. The property was just as described in the advert. We'd be happy to rent a property from them.
Hi Hannah, thanks so much for your kind comments regarding your experience with us and Richard in particular. He will be so pleased with your comments. All the best with your property search, Vanessa
5/5
GoogleKenya Ferguson, I just wanted to drop by and leave a comment to express my deepest appreciation for the exceptional service you provided during today's property showing in Witney. Your professionalism, knowledge, and attention to detail were truly outstanding. From the moment we connected, you were prompt in responding and accommodating to my schedule, which made the entire process effortless. Your friendly and enthusiastic demeanour throughout our interaction made me feel comfortable and valued as a client. I was thoroughly impressed by your comprehensive understanding of the property's features and the highlights of the neighbourhood. Your ability to answer all my questions with clarity and depth demonstrated your expertise in the real estate market. The way you matched my needs with the property you showed me was exceptional, and your attention to detail in highlighting its unique aspects was remarkable. I highly recommend your services to anyone in search of a knowledgeable and dedicated real estate agent in Oxfordshire. Your commitment to excellence and passion for assisting clients in finding their dream homes truly sets you apart. Once again, thank you for the exceptional service.
Hi Jaime, Wow, what amazing comments to receive on Kenya's service to you, thank you so much, she is so pleased that you found her to be professional, knowledgeable and helpful! All the best, Vanessa
5/5
TrustpilotI love the way I was attended too โค๏ธ
Rating only, no written review.
5/5
TrustpilotTop rated service
Great experience and agent was very helpful. Highly recommend ๐๐ป
5/5
TrustpilotVery welcoming
Very welcoming and answered all questions in depth.
5/5
GoogleRating only, no written review.
Hi ะฎะปะธั, thanks so much for the 5 Star Review, much appreciated! All the best, Vanessa
5/5
GoogleRating only, no written review.
Hi Princy, thanks for the 5 Star Review, much appreciated! All the best, Vanessa
5/5
GoogleRating only, no written review.
Hi Bwalya, thanks so much for the 5 Star Review, always gratefully received! All the best, Vanessa
5/5
GoogleRating only, no written review.
Hi Atia, thanks so much for the 5 Star Review, much appreciated! All the best, Vanessa
5/5
GoogleRating only, no written review.
Hi Blanche, thanks so much for your 5 Star Review! All the best, Vanessa
5/5
GoogleI recommend Richard
Hi Florin, thanks so much for your kind recommendation of Richard, much appreciated! All the best, Vanessa
5/5
GoogleWe thought it was the house was lovely
Hi Liz, so pleased the viewing went well for you. All the best, Vanessa
5/5
GoogleVery friendly and good service, very good.
Hi Ali, so pleased that you found our service to be friendly and good for you. All the best, Vanessa
2/5
GooglePoor communication throughout, terrible pictures with poor details of the property. Avoid at all costs.
Hi Ryan, I am so sorry to hear that you have had a bad experience, it is not something we want for any of our customers. We would really like the opportunity to put this right for you and have been reaching out with this is mind. Please do get in contact so that we can help resolve any issues. All the best, Vanessa
5/5
GoogleShe is being a great help. Best girl in professionalism.
Hi Sannia, thanks so much for your kind comments. All the best for your property search, Vanessa
5/5
GoogleGreat viewing with Sam, super helpful and friendly. Great team ๐ โฆ
Hi there, great feedback, thanks so muchfor the 5 Stars! All the best, Vanessa
5/5
GoogleReally friendly, very patient will all my questions and such! Thanks Richard!
Hi Alex, thanks so much for the 5 Star Review, so pleased we were able to answer all your questions and help with your viewing. All the best with your property search, Vanessa
4/5
GoogleKenya was very helpful explaining and showing me the place I am looking for to live.
Hi David, thanks so much for taking the time to give us a review, so pleased that you found Kenya to be helpful when showing you around the property. All the best, Vanessa
5/5
GoogleSam is super helpful and friendly. Also, was there on time, answered all my questions reasonably and professionally.
Hi Mohamed, thanks so much for your 5 Star Review and kind comments regarding the professional, friendly and helpful service you received from Sam. All the best, Vanessa
5/5
GoogleRichard was very professional and pleasant! It was nice to get multiple messages with the complete information for viewings
Hi Emaan, thank you so much for your kind comments regarding Richard being very professional and pleasant, he will be so pleased. All the best with your property search, Vanessa
5/5
GoogleVery helpful and professional, great communication with helping me to find a property, especially Kenya and Richard very responsive and keep you updated.
Hi Hayley, great feedback to receive regarding Kenya and Richard, so pleased that they were helpful and professional. All the best, Vanessa
5/5
GoogleI had a fantastic experince during my house view, Richard is extraordinarilly patient ,very professional and friendly.Thank you Richard
Hi Dolapo, so lovely to receive your kind comments regarding Richard's service, he will be so pleased, thank you so much! All the best, Vanessa
5/5
GoogleI had viewing today with Richard. He patiently waited for my arrival. A quick and 'straight to the point' viewing, included all the necessary details. Very professional
Hi Merlin, thanks so much for your kind review, so pleased you found Richard to be patient, have all the necessary information and was professional. All the best, Vanessa
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards: Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum; Gatekeeper, Swindon won Platinum.
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