Trusted Agent profile · Oxfordshire

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Gatekeeper estate agents in Witney and Swindon

4.8

★★★★★ Excellent

2,158 reviews across 3 offices and 3 platforms

www.gatekeeper.co.uk

Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,358

Reviews on Google

All 3 offices

Trustpilot logo

788

Reviews on Trustpilot

All 3 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers3 reviews

5.0 / 5 The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Andrew, 27 April 2018Read all 3 from sellers

Buyers2 reviews

5.0 / 5 Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Tom, 27 April 2018Read all 2 from buyers

Landlords3 reviews

5.0 / 5 When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...James, 25 September 2017Read all 3 from landlords

Tenants4 reviews

5.0 / 5 I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Jacob, 2 September 2018Read all 4 from tenants

Our offices

Gatekeeper's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gatekeeper is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Latest reviews from every Gatekeeper office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Amazing service

Amazing service. Have been prompt with info and the viewings we have had the girl that has done these has been really professional and friendly.

Justin · 29 February 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear Justin,Thank you for your glowing review! We're thrilled to hear that you've had an amazing experience with our service. We pride ourselves on professionalism and friendliness, and we're glad it reflects in our team's interactions with you. If you need any further assistance, don't hesitate to reach out.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Thank you for a fantastic viewing

Thank you for a fantastic viewing. Friendly and well informed. Thanks again

Stacey · 28 February 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear Stacey,Thank you for your kind words! We're delighted to hear that you had a fantastic viewing experience with us. If you have any further questions or need assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Sam was friendly and knowledge

Steve · 27 February 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear Steve Yates,Thanks for your review! We're glad Sam provided friendly and knowledgeable service. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

One of the better estate agents

Efficient booking of viewings, comprehensive follow up via text and email. Well informed viewing companion who could answer all our questions.

J · 26 February 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear J C Wallace,Thank you for your positive feedback! We're thrilled to hear that you found our booking process efficient and appreciated the comprehensive follow-up. We're glad that our viewing companion was well-informed and able to answer all your questions. If you need further assistance, feel free to reach out!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Good experience with Gatekeeper

Had 2 rental property viewings with Estera at Gatekeeper and she was friendly, professional and knowledgeable. Kept me informed of any updates and answered questions I had.

Hannah · 26 February 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear Hannah,Thank you for sharing your experience! We're delighted to hear that Estera provided friendly, professional, and knowledgeable service during your rental property viewings. We appreciate your kind words and look forward to assisting you further if needed.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Great customer service and…

Great customer service and communication.

Maria · 24 February 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear Maria,Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service and communication. If you ever need assistance in the future, don't hesitate to reach out.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Seamless viewing experience

Pankaj · 24 February 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear Pankaj,Thank you for your feedback! We're delighted to hear that you had a seamless viewing experience with us. If you have any questions or need further assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Nice and chatty

Nice and chatty. And remembered me from another viewing.

David · 24 February 2024 · Gatekeeper Swindon

Agent replied · 17 June 2024

Dear David,Thank you for your five-star review! We're glad to hear that you found the conversation enjoyable and that all your questions were answered. If you have any more inquiries or need further assistance, feel free to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Professional, polite and helpful

Estera was very polite, professional and helpful at the viewing.She gave us all the information we needed about the property we were viewing for rental.

Stella · 24 February 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear Stella,Thank you for sharing your positive experience with Estera. We're glad to hear that she provided you with helpful and professional service during the viewing. If you have any more questions or need further assistance, please feel free to get in touch.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Google

Rating only, no written review.

Never · 24 February 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Thank you for your fantastic five-star review! We're thrilled to hear about your positive experience with our Witney Team. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Rating only, no written review.

Pat · 24 February 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Pat, Thank you for your wonderful five-star review! We're delighted to hear that our Witney Team provided you with exceptional service. Your satisfaction is our utmost priority, and we appreciate your feedback. We look forward to assisting you again in the future! Best regards, Dan Thorne Sales Director Gatekeeper

4/5

Google

Rating only, no written review.

Yohan · 24 February 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Yohan, Thank you so much for your fantastic five-star review! We're thrilled to hear that our Witney Team provided you with exceptional service. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Rating only, no written review.

Sara · 24 February 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Sara, Thank you so much for your fantastic five-star review! We're thrilled to hear that our Witney Team provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you further in the future! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Rating only, no written review.

Sandra · 24 February 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Sandra, Thank you for the fantastic 5-star review! We're delighted to hear that our Witney Team provided you with excellent service. If you have any questions or need further assistance, feel free to reach out to us anytime. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Rating only, no written review.

ABDUL · 24 February 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Abdul Hafeef.H.M Hafe, Thank you for your 5-star review! We appreciate your positive feedback for our Witney Team. If there's anything more we can assist you with, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Rating only, no written review.

Atuahene · 24 February 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Atuahene, Thank you for your fantastic five-star review! We're thrilled to hear that our Witney Team provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

She's was on time.

Lisa · 24 February 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Lisa Dhana, Thank you for your 5-star review of our Witney Team. We appreciate your feedback, and we're glad to hear that our team member was punctual. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us! Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

Good communication, very supportive and friendly

Nethmi · 24 February 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Nethmi, Thank you for your wonderful five-star review! We're thrilled to hear that our Witney Team provided you with excellent communication, support, and friendliness. Your satisfaction is our priority, and we're grateful for your feedback. We look forward to assisting you further in the future! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Very pleasant and accommodating. Very impressed

Freda · 24 February 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Freda, Thank you for your wonderful five-star review! We're delighted to hear that our Witney Team provided you with a pleasant and accommodating experience. Your satisfaction is our priority, and we're grateful for your feedback. Should you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Very professional, and flexible with timings. Thanks guys!

James · 24 February 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear James, Thank you for your fantastic five-star review! We're delighted to hear that our Witney Team provided you with professional service and flexibility with timings. Your satisfaction is our priority, and we appreciate your feedback. We're here to assist you anytime you need us! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Christopher was very professional and honest during the property viewing. Thank you

Kateryna · 24 February 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Kateryna, Thank you for your fantastic five-star review! We're thrilled to hear that Christopher provided you with professional and honest service during the property viewing. Your feedback is appreciated, and we're here to assist you further if needed. Don't hesitate to reach out anytime! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Trustpilot

Friendly polite and helpful

Once again, informative, friendly and helpful

Lee · 23 February 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear Lee,Thank you for your continued support and your fantastic five-star review! We're thrilled to hear that you found our service informative, friendly, and helpful. We appreciate your feedback and are here to assist you with any further needs you may have. Don't hesitate to reach out anytime!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

House viewing

Laura was kind polite and very knowledgeable very helpful in answering questions

Paul · 22 February 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear Paul,Thank you for your wonderful five-star review! We're thrilled to hear that Laura provided you with kind, polite, and knowledgeable service. Your satisfaction is our priority, and we're here to assist you further if needed. Don't hesitate to reach out anytime!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Witney rental Viewing

Thanks for showing me around the house today. Kenya was professional, very knowledgeable on the property and early.

Andrew · 21 February 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear Andrew,Thank you for your fantastic five-star review! We're delighted to hear that Kenya provided you with a professional and knowledgeable tour of the property. Your satisfaction is important to us, and we're here to assist you further if needed. Don't hesitate to reach out anytime!Best regards,Dan ThorneSales DirectorGatekeeper

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gatekeeper

Which Gatekeeper office has the most reviews?

Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.

Where are the Gatekeeper offices?

The three Gatekeeper offices, by town:

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.

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