Trusted Agent profile
★★★★★
949 reviews across 3 offices and 3 platforms
Frank Harris & Co. has three offices, in Lambeth, Camden and London. Together they have 949 reviews on three platforms, rated 4.6 out of 5 overall.
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Frank Harris & Co.'s three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotAmazing service with really helpfull…
Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.
1/5
TrustpilotI was spoken to quite rudely on the…
I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.
2/5
Trustpilotused to be good but ever since the…
used to be good but ever since the intro of the renters rights acts, property management service has dropped off a cliff. This bad for landlords because they get poor management, bad for tenants because they get poor representation, and bad for the industry because estate / letting agents are no longer accountable.
5/5
TrustpilotAga was amazing during our entire…
Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks
1/5
TrustpilotWARNING: Extreme harassment and zero internal coordination
I contacted ONE agent for a specific property viewing, and it has turned into a total nightmare. I am being hounded by at least FOUR different colleagues from this branch. The frequency is beyond unprofessional, I just received 2 calls in the span of 5 minutes.
5/5
TrustpilotOur experience in getting our flat has…
Our experience in getting our flat has been a very smooth process, especially as it’s our first time renting, Salvator’s communication made the process very simple!
Dear Lucy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleWe had a great experience with Freddie. He was very helpful throughout, made the process smooth and efficient, and answered all our questions. Thank you!
5/5
GoogleJoe has been such a great help at Frank and Harris. When we came to him last minute he was very empathetic and supportive to the point that he finalised our agreement outside of office hours just to give us some peace of mind and accommodate for issues that weren’t his from our side. Definitely recommend Frank and Harris and if you want to be certain the job will be done asap ask for Joe.
4/5
GoogleJoe was very helpful and led a fantastic viewing.
5/5
GoogleI had a great experience viewing a property with Joe yesterday. He was really nice to deal with and took the time to answer all my questions thoroughly. Definitely made the whole process feel much easier!
5/5
GoogleExcellent
5/5
GoogleVery fast and efficient communication. Also, they use the best background checks platforms in the market which means you are done with paperwork in under 24hs.
Dear Franco, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleNicole Pretorius has always been helpful, approachable and friendly. She responds quickly and I have faith that she will follow up on any requests and do her best to fix any problems in a timely manner.
Dear Jane, Thank you for taking the time to leave a wonderful 5 star Google review. Nicole will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleAs a landlord, I’ve had a great experience working with Nicole over the past three years. She is very friendly, responsive, and helpful. It has been a pleasure working with her, and I highly recommend her.
Dear Jie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleI worked with Salvator. He was humble, quick, and attentive. The entire Waterloo branch has been excellent.
Dear Seyed, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleAn excellent service that was useful for finding properties around Waterloo, London Bridge, and Bermondsey. Salvator understood what I was looking for and put together an excellent selection of properties that he was able to guide me through.
Dear Harry, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleHave had the pleasure of working with Joe on a quick turnaround and he was very kind, helpful and prompt.
5/5
GoogleJoe was super nice and easy to communicate with! Would 10/10 recommend working with him :)
5/5
GoogleHad a tour with Salvator! was very professional and great.
Dear Mirabella, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleSalvator has been super helpful and attentive in helping my search for finding a flat!
Dear Isabella, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma
5/5
GoogleJoe O'Regan showed me around a property and was really helpful and informative and great communication. Super professional - thanks!
5/5
GoogleThis was my first time renting in London and I expected it to be quite stressful, but thanks to Zak, the whole process very seamless. He answered all our questions promptly and explained everything clearly throughout. I honestly can’t believe how easy he made it - thank you Zak!
Dear Leila, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
5/5
GoogleViewed an apartment with Salvatore. Good knowledge and was more than helpful throughout the whole process
Dear Ushaan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleZak was diligent and quick to support us. Thank you very much!
Dear Lucca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lambeth has the most, with 564 reviews rated 4.7 out of 5, followed by Camden with 328.
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