Frank Harris & Co. estate agents in Lambeth, Camden and London

★★★★★ 1/5

Trustpilot

Don't care about the local community

They've an erected a Let By sign in my garden. We are not moving. All my neighbours and visitors keep asking if we are moving. It's upsetting my children. Rang politely and they promised to take it down four days ago. Nothing. Director was rude and mansplaining today. Really unimpressed by these cowboys who care nothing for the community they are operating in. If anyone needs some firewood let me know...

Claire · 19 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 4/5

Trustpilot

Fixing a leak…

Anja and the team did a great job dealing with the aftermath of a flood caused by a leak from a split central heating pipe. They communicated well with our tenants and despite being on holiday on the other side of the world got everything back under control. Great job!

Richard · 17 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

Fully recommend Frank Harris. The viewings worked like clockwork, and the agents were very knowledgeable and pre-empted all the issues. Shout out to Adeel Zain, for taking the time out and answering all my questions (there were lots)!

Sai · 16 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 1/5

Google

Rating only, no written review.

Just · 15 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

Rating only, no written review.

Mercy · 15 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

Great service by Adeel zain of Frank Harris &co. Found my dream property with his help. Would 100% recommend.

Aashi · 15 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

Adeel was greatly helpful and very professional in organising viewings. He provided useful information throughout and was very prompt in communication and assistance.

Nick · 15 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

I had a viewing with Adeel - he arrived punctually and was very pleasant ant helpful. He made sure that I took as much time as I needed and was able to answer all questions I had.

Josie · 15 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

The Frank Harris team goes above and beyond in everything they do, particularly Nicole Pretorius, who just assisted me with a lease surrender/takeover. She gracefully navigated negotiations between myself and the landlord, with both parties' best interests in mind, being realistic with expectation management at all times. Her communications were always clear and efficient, leading to the best possible outcome for everyone involved. I'm grateful to have rented a flat with Frank Harris' management and support.

Ellyson · 15 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

It was a pleasure working with Adeel, he was a great help in finding our place. He made the process extremely smooth for us and would love to work with him and Frank Harris again in the future.

Shreshtha · 15 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

Moving to the UK for my first job, I was nervous about the hassle of finding accommodation in London. Can't thank Nicole enough; she was exceptional and exceeded all my expectations. Her expertise, professionalism, and genuine care made our home renting journey seamless and stress-free

Yerim · 15 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

I cannot thank Nicole enough for their exceptional assistance in making the process smooth and stress-free. Her knowledge of the best practices, prompt communication, and negotiation skills were outstanding. I've now happily signed a suitable tenancy agreement thanks to her dedication. Highly recommend!

Rayane · 15 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Excellent

Danielle and the team have been absolutely fantastic at managing the property. Even when I was selling the property they went above and beyond ensuring repairs needed were done despite actually not being my letting agent.

George · 14 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 1/5

Trustpilot

Poor experience

We were told that the flat would be deep cleaned and ready for us when we moved in, but this turned out not to be the case:- there were unwashed dishes in the dishwasher when we moved in - the (removable) sofa covers were not washed, though I specifically asked before signing the contract - the washing machine was not working and we had to wait for a new one to be delivered - I asked if the old machine would be removed and the new one installed and Frank Harris assured me that it would. But of course, when the new machine arrived it was dumped into my entryway and the delivery man told me he was not asked to remove and install. - the front door didn't shut properly- the shower was broken Throughout our stay, Frank Harris did not keep us informed of many things, such as building inspector visits. There was an incident where there was no water in the entire building for a day, and there was 0 communication from Frank Harris - we had to ask our neighbours to forward their emails to us so we could be kept in the loop. Frequently when there were issues with hot water or the elevator breaking down, Frank Harris would tell me to go contact building management and sort it out myself. I asked who my building management was and how I could contact them, and the Frank Harris rep told me they didn't know. I was also never given a key to the mail cupboard and had to ask a neighbour if I could borrow theirs to make a copy. Frank Harris seemed to know absolutely nothing about my building or my flat

C · 8 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Recommended for lettings

Great support from Charlotte from the Lettings team. Proactive, informative, and flexible!

Ola · 5 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Great experience from Fraser.

Rating only, no written review.

Nathan · 2 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 4/5

Trustpilot

Excellent service but lack of options

Leaving 4 stars because I was looking for a 1B close to Moorgate and there weren't much properties in their portfolio.The service was however excellent (rep. Charlotte). Nothing I've ever seen. They prompt with the viewings, offered honest opinions and helped me reach a decision out of all my options. They made me feel they are working for me rather than trying to make quick bucks.

Madhur · 1 March 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

Currently working with Frank Harris, particularly with lettings consultant Holly Darby, for my boss' recent move to the UK. And she has done such an incredible job in assisting us in finding the perfect property that suits my boss' preferences up until now to make sure everything's in place. Thanks, Holly!

Gen · 28 February 2024 · Frank Harris & Co. Camden

★★★★★ 5/5

Google

I had no doubt Holly could have find me the perfect tenant for my property. Her knowledge and skills demonstrate also her strong passion for what she does. The entire tenancy process has been dealt in an efficient way. Highly recommend Holly if you are looking to rent out your property.

Paolo · 28 February 2024 · Frank Harris & Co. Camden

★★★★★ 1/5

Google

Rating only, no written review.

Ibrahim · 14 February 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

Rating only, no written review.

Athina · 14 February 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

Adeel was amazing ! He was very clear and sounded very positive. He was very accommodative of our time and clearly defined all the requirements and needs!

Ritika · 14 February 2024 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Google

I can not say enough about the service and attention Frank Harris & Company (FH) have given our family over the last 3 years as their clients. Having my daughter in London renting and my wife and I in the States it was essential to be able to contact FH to gain support asap. FH always responded immediately and solved every quandary my daughter faced abroad. I would highly recommend the services of FH. FH goes above and beyond what is expected. Thank you for the opportunity to post my opinion of FH. Tim Lane

T · 14 February 2024 · Frank Harris & Co. Lambeth

★★★★★ 2/5

Google

Be cautious when looking at all the good reviews. The estate agents will charm you when trying to look for a property, then they will just stop caring after you move in. We knew we were in for a difficult rental as soon as we moved in, and found a shoddy paint job done, with specks of paint splattered all across the floor. The showers never drained properly since we moved in (likely due to being clogged with dog hair from the previous tenant), and this was never resolved. Getting any maintenance done was like pulling teeth.

Ethan · 14 February 2024 · Frank Harris & Co. Lambeth