Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,981 reviews on Google only. Show every review

5/5

Google

I have been dealing with Simon at Frank Harris regarding the sale of my flat. He has consistently gone above and beyond what could be expected to make the process as smooth and simple as possible. Simon and the team have been professional, courteous and supportive throughout the process and I cannot recommend them highly enough.

Jon · 14 June 2020 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Jon, I am writing to say thank you for your kind comments about the service you received from our South Bank & Waterloo Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I've had an extremely positive experience with Frank Harris - agents are helpful and specifically Teneal who was friendly and quick to respond to any questions or issues I had. New to renting alone in London and had a really stressful time trying to find a flat with other agents prior - I felt that Frank Harris offered me more guidance and I'm really grateful for all of their help so far.

Nicole · 14 June 2020 · Frank Harris and Co London (123 Stamford Street)

5/5

Google

Nick helped us to find the perfect flat for our budget. The flat fit all of our criteria and he helped us to communicate with the landlord in order to secure the rent as fast as possible. Nick is very responsive and helpful with regard to any concerns we have.

Laura · 14 June 2020 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Laura, Thank you for taking the time in providing such lovely comments about Nick in our Frank Harris South Bank & Waterloo office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

I contacted Frank Harris about buying a flat at the beginning of the year. Simon Angell could not have been more helpful or thorough. After arranging numerous viewings for me and a couple of false starts (when vendors decided they did not actually want to sell after all) he found me just what I was looking for and the sale went through. This was down to his hard work and persistence and, while he is of course acting for the vendor, I never felt he had anything but my best interests at heart. I highly recommend him and Frank Harris.

Simon · 14 June 2020 · Frank Harris and Co London (123 Stamford Street)

5/5

Google

I have used Frank Harris to rent out our flat near Waterloo for about 12 years. They do a great job and keep in touch with any issues, as well as understanding the rental market so that the flat is rented out with good tenants. Highly recommended.

Paul · 14 June 2020 · Frank Harris and Co London (123 Stamford Street)

5/5

Google

Great experience with Nick, would highly recommend. I worked with Nick to find a flat around Waterloo and had a very positive experience: Nick went the extra mile several times to make sure that everything concerning the flat was taken care of (incl chasing several people to ensure the flat was in top condition before our move in). In general, Nick is really professional, responds very quickly and ensures that your interests are defended. If you need a professional real estate agent who's on top of things and who solves every issue (no matter how small it may be) efficiently, then I would highly recommend to go for Frank Harris Southbank and work with Nick - would love to work with him again if I need another flat!

Louis · 14 June 2020 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Louis, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We have recently sold our property in Waterloo through Frank Harris and we cannot recommend them highly enough. Certainly a 5 star company! A huge thank you to Simon and Ashley for all their kind help and support throughout the sale process. They really went the extra mile, as we live abroad they dealt with certain elements on our behalf which went beyond their obligations. Having dealt with other estate agents in the past, I can honestly say we have never had such excellent service. It’s been a real pleasure to deal with you. Thank you all.

Amanda · 14 June 2020 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Amanda, Having read your review, we would like thank you for your feedback about our South Bank & Waterloo Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I've been renting my property through this company for over 10 years now. I love the personal service they give. Even though I live abroad, they are always available by phone and email to help handle any issues. They are efficient, always find new tenants for me and are extremely helpful. I've also appreciated the constancy of their employees as it has allowed me to build long term relationships with their office. They are by far the best letting company I've used in my 20+ years of letting. They really know and seem to care about my flat and maintaining good landlord relationships. I recommend them highly.

Nica · 14 June 2020 · Frank Harris and Co London (123 Stamford Street)

4/5

Google

We recently sold our flat in Bloomsbury through Frank Harris (Ian Clark and Trevor Banbury). We initially tried online but had limited interest, and as it has been a slow market (autumn 2018 - winter 2018/19) we were advised to go with an agent who could drum up more viewings and promote our flat to buyers looking in neighbouring areas who might otherwise have missed it (e.g. Clerkenwell, Fitzrovia). We had some insider info that Frank Harris had generated the most sales in the area in the previous 6 months, and they also have offices in the neighbouring areas, so we went with them. They were indeed able to generate more viewings and get us over the line, albeit we dropped the price in order to secure a property we liked elsewhere, and ultimately lost out on that as my buyer's solicitors were very slow. Their fees and lock in period were as good as any other agent with a physical premises. I would recommend if you are local.

Hugo · 11 January 2020 · Frank Harris and Co London (81 Marchmont Street)

5/5

Google

Frank Harris have managed the rental of our flat for the last seven years, and have done an excellent job.They have found tenants who have looked after the flat as if it were their own. Any problems arising with the flat have been dealt with quickly and efficiently. Rob has always been helpful and easy to liaise with. I would highly recommend their management service.

Su · 24 December 2019 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 December 2024

Dear Su, We are really pleased to read your positive review regarding the service from our Baribican, City & Clerkenwell Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Frank Harris has managed my flat in London since 2004 and their service has been excellent. I highly recommend them for anyone living abroad who wants a trustworthy agency.

Ziyad · 25 August 2019 · Frank Harris and Co London (87 Long Lane)

5/5

Google

Rating only, no written review.

Caterina · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Caterina, We are delighted to read that City Docklands achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Tshering · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Lhatso, We are delighted to read that our City Docklands Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Shivam · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Shivam, We are delighted to read that our City Docklands Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Michelle · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Michelle, We are delighted to read that our City Docklands Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Samantha was very professional and helpful in helping us securing our new home.

Biagio · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Biagio, We are delighted to read that our City Docklands Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

City Docklands provide a great service. I had a very positive experience letting my property through them.

Ayyan · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Ayyan, I am writing to say thank you for your kind comments about the service you received from our City Docklands Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

City Docklands has been sooo helpful! Especially Nicole and Samantha :) They helped so much with my quick move in and always responded very quickly to emails.

Molola · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Molola, We greatly appreciate you putting aside the time to submit a review about our City Docklands Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Daniel at City Docklands was great. Viewing was arranged swiftly and he was very quick to respond to any queries throughout our application process.

John · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

I had an amazing experience with an agent called Sam. She made sure everything was in order and kept me updated at all times. I would highly recommended City Docklands Estate agents.

Michelle · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

My moving in process was not easy at all but that wasn't because of City Docklands (Samantha), she actually helped a lot. The referencing took ages to do for all manner of reasons but Samantha kept everything in check and helped us over the finish line of renting the property out.

Pro · 18 June 2019 · Frank Harris and Co London (205 Tooley Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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