★★★★★ 5/5
GoogleWe've worked with Nicole to find a new flat and she was absolutely brilliant. Nicole arranged for us to view the flat we liked really quickly, at a time that was convenient to us. While we viewed the apartment, she answered all of our questions and made really helpful suggestions. Once we made up our minds about the apartment she kept us updated throughout the approvals process and answered all of our additional questions (from what size mattress we should get, through to allowing us to visit the flat again so that we can decide on what furnishings we should buy). I feel that Nicole really had our best interests at heart and would highly recommend her to anyone looking for a property in London.PositiveResponsiveness, Quality, Professionalism
Viktoriya · 14 June 2021 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Viktoriya, Thank you for your kind words regarding Nicole and our Southbank & Waterloo office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleI'm so happy we stumbled upon this agency. We've been looking for two months before finding the flat we liked. Nicole was there to show it to us and took great care for our cause from the beginning. She was always available and happy to help. Our situation wasn't straight forward but it wasn't a problem for her, which we appreciate very much. She made everything super easy.
I highly recommend this Frank Harris & Co Waterloo branch and their wonderful employee Nicole.
Aleksandar · 14 June 2021 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Aleksandar, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleThis agency is by far the greatest agency I've been to. Patient, polite and
professional and helped me in every step of the way when it came to finding property.
A massive thank you to Bedri Gezgin for his personal contribution in assisting me along the way.PositiveResponsiveness, Professionalism
Tobi · 13 January 2021 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 12 January 2025
Dear Tobi, Thank you for taking the time in providing such lovely comments about Bedri in our City Docklands office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleNicole was really lovely and happy to help. She was also quick to respond to the many questions I had about the renting process. Really appreciate the service that I got from the agency in the lead up to moving.PositiveResponsiveness, Professionalism
Arinola · 10 January 2021 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Arinola, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleThe team at Frank Harris Bloomsbury were extremely helpful in my property search, finding me the perfect property and ensuring the whole process was as smooth as possible. Highly recommended
Carole · 10 January 2021 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 9 January 2025
Dear Carole, Thank you for your great review regarding our Bloomsbury office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleI saw a flat that was fitting exactly what I was looking for in this moment after years of flat-sharing and Lucia was professional and very easy to communicate with throughout all the process.
They are an overall very good company, based on my experience.PositiveResponsiveness
Sebastiano · 10 January 2021 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 9 January 2025
Dear Sebastiano, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGreat place everyone very helpful throughout the process from price negotiation all the way to completion. First class service highly recommended!
Dimitrios · 10 January 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 9 January 2025
Dear Dimitrios, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMitchell Max showed us a property at the Barbican that we like far better than expected. He was thoughtful, helpful, and personable.PositiveResponsiveness, Quality
Jody · 10 January 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 9 January 2025
Dear Jody, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI have been very impressed with the management of my rental property, particularly with Jay Smith the property manager. He has been reliable, professional and prompt at sorting out issues. I will happily recommend the team at Frank Harris, Barbican branch.PositiveQuality
T · 10 January 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 9 January 2025
Dear Tou, Thank you for taking the time in providing such lovely comments about Jay in our Barbican office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI have used Frank Harris once before to find me a flat and found them to be professional throughout. It was for this reason that I opted to use them again when I needed to relocate to South Bank.
My expectations then were understandably high this time around. I was very surprised therefore to find my expectations not just met but exceeded. In spades.
Nicole (Forgive me but I can't recall her surname) was a real pleasure to work with from the start. Highly professional yet friendly, knowledgeable of the local area, patient and seemed genuinely concerned with finding me exactly what I was looking for, explaning the process and asking me relevant questions but without bombarding me.
She found me exactly what I was looking for almost immediately and although the viewing was online it seemed no trouble at all for her to put up with my lack of IT skills and virtually walked me through the walk through.
A thoroughly straightforward and, dare I say, enjoyable experience from start to finish.
I couldn't recommend Nicole highly enough, she's a genuine asset to your company.
Please pass my compliments to herPositiveResponsiveness, Professionalism, Value
Zain · 9 December 2020 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Blaze_Zain, We greatly appreciate you putting aside the time to submit a review about Nicole and our Southbank & Waterloo Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleTina Jamie and Rosie have all been so proactive professional and helpful. A top team to work with. I bought the property through them and chose them again to sell it. Thanks guys
Jonathan · 23 October 2020 · Frank Harris and Co London (87 Long Lane)
Agent replied · 22 October 2024
Dear Jonathan, I was delighted to read the comments in relation to our Barbican office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleSuper friendly and professional. We had a nice experience working with Frank Harris. Would recommend Jay for being really responsive for our requests and queries even after the end of tenancy. Thanks a lot :DPositiveResponsiveness, Professionalism
Wenwen · 23 October 2020 · Frank Harris and Co London (87 Long Lane)
Agent replied · 22 October 2024
Dear Wenwen, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI was assisted by Charlotte during the processing of renting. She has been very friendly, efficient and responsive at the same time. When experiencing issues, she was great at helping us to solve the problem. Would definitely recommend Frank Harris to anyone who's thinking of renting in the area.
Li'er · 23 October 2020 · Frank Harris and Co London (87 Long Lane)
Agent replied · 22 October 2024
Dear Li'er, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery efficient and helpful. I contacted the agency and inquired about a property via right move and they gave me a call straight away to arrange a viewing. Lucia was very helpful and accommodating. Showing us a couple of properties that could fit our requirement. Hopefully, we will be in touch soon with more suitable properties!
Cécile · 29 August 2020 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 28 August 2024
Dear Cécile, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Nick · 25 August 2020 · Frank Harris and Co London (81 Marchmont Street)
★★★★★ 5/5
GoogleRating only, no written review.
Mao · 25 August 2020 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear 茅力澎, We are delighted to read that our Bloomsbury & Kings Cross Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI spoke to Lucia Giurini today in the lettings department as I needed to obtain a previous landlord reference (I run a referencing business), she was extremely helpful. There was a problem with the telephone line and she went out of her way to help me by calling me back from her personal phone and then solving my problem. If this is the sort of service she provides for a non-fee paying customer it shows that service is extremely important to her and the company. Really impressed.
Kathyb · 25 August 2020 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Kathy, Thank you so much for the fantastic feedback, the team at Bloomsbury & Kings Cross are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe received a notice to vacate at our old place with another agency because the landlord decided to sell the property. Franck Harris, through Nick, were quick to respond to our request for a viewing, as we were running short of time to find a new place. During the viewing he answered all our questions and additionally gave some advice to secure the property. We followed his advice and had a positive response from the owner within a day. I am thankful for his support and that he really helped us in such a difficult situation to run this smoothly. Keep up the good work!
John · 25 August 2020 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear John, Thank you so much for the fantastic feedback, the team at Frank Harris Bloomsbury are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleReally excellent experience with these estate agents. Trevor and Ian were calm and thorough, and steered us smoothly through our purchase. Very knowledgable about the local area and the current state of the housing market, for both buyers and sellers. Extremely helpful and efficient. Would 100% recommend!
NR · 25 August 2020 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
I am writing to say thank you for your kind comments about the service you received from our Bloomsbury & Kings Cross Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleTrevor and Alison helped us a lot during our purchasing. When we faced problems after our first offer was accepted, they provided professional advice with the deep understanding of thoughts of the sellers and communicated between us and the seller with great patience. They also provided relevant data on the property marketing to help us to make decision. We really thank all the work from them.
Ruonan · 25 August 2020 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Ruonan, Thank you very much for your great review regarding our Bloomsbury Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI've been using Frank Harris to find tenants for my flat since 2002. They've always found top rate tenants in double quick time and many have stayed for two or three years. Neil and Ben have just found yet another good tenant for me so I'm looking forward to more of the same.
Rob Joyce and his team in the FH management department are very good too, ideal for me, living out of London now, they do a great job looking after the place and sorting out problems without any fuss.
Graham · 25 August 2020 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Graham, We greatly appreciate you putting aside the time to submit a review about our Bloomsbury Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFrank Harris have been good to work with and very responsive. It has been a pleasure to deal with all the team - Ben and Gurpreet have been good on the property management side and the letting team, Nick and Tony and Nicole have been excellent in getting the property re-let promptly. All of them have been helpful, responsive and professional at all times and a special thank you to Nicole for her cheerfulness and hard work getting everything sorted.PositiveResponsiveness, Quality, Professionalism
Jonathan · 25 August 2020 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Jonathan, Thank you so much for the fantastic feedback, the team at Southbank & Waterloo are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Marina · 24 August 2020 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Marina, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments regarding the high quality service you have received and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Carolina · 24 August 2020 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Carolina, Thank you for your great review regarding our City & Clerkenwell office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.